How Brands Can Create Value
                                                  in Our New Multi-Modal World!

                                                  PRESENTATION BY CRITICAL MASS
                                                  January 23rd, 2013




© 2013 Critical Mass, Inc. All Rights Reserved
                                   1
Gone are the days of
                     “singularity”!
                                                  We are living in a multi-screen,
                                                  hyper-connected world where fluid
                                                  and amplified brand experiences
                                                  are the new normal.




© 2013 Critical Mass, Inc. All Rights Reserved
                                      2
We are living in
                                                  a multi-modal
                                                      world!
                                                        !
© 2013 Critical Mass, Inc. All Rights Reserved
                      3
Threat !
                                                   or ! !
                                                    	

                                                  Opportunity?!
                                            	


© 2013 Critical Mass, Inc. All Rights Reserved
                    4
Opportunity !
                            	

© 2013 Critical Mass, Inc. All Rights Reserved
   5
© 2013 Critical Mass, Inc. All Rights Reserved
   6
And as consumers and
                                       technology continue to
                                       evolve, so shall the
                                       opportunity for brands!

© 2013 Critical Mass, Inc. All Rights Reserved
                  7
© 2013 Critical Mass, Inc. All Rights Reserved
   8
The connected brand !
   thrives in this new !
   multi-modal world but
   plays with a new !
   set of rules!
   !
© 2013 Critical Mass, Inc. All Rights Reserved
   9
First things first,!
                                  they don’t think “screen”!


© 2013 Critical Mass, Inc. All Rights Reserved
           10
CONNECTED BRAND!

    RULE !                                        CREATE ADAPTIVE
                                                  “EVERYWHERE”
              1!  !
                                                  EXPERIENCES!




© 2013 Critical Mass, Inc. All Rights Reserved
                     11
CONNECTED BRAND!

    RULE !
              1!  !                               If content is king, !
                                                  then context is queen !
                                                  Deliver optimized
                                                  “in-the-now-where-I-am”
                                                  experiences.




© 2013 Critical Mass, Inc. All Rights Reserved
                             12
CONNECTED BRAND!

    RULE !                                        DELIVER LINKED
                                                  AND SYNCED
              2!  !
                                                  EXPERIENCE!




© 2013 Critical Mass, Inc. All Rights Reserved
                    13
CONNECTED BRAND!

    RULE !
              2!  !                               2+2=5!
                                                  Create experiences that are better
                                                  when consumed together.




© 2013 Critical Mass, Inc. All Rights Reserved
                                        14
CONNECTED BRAND!

    RULE !                                        THE CONSUMER IS!
              3!  !
                                                  NOW THE CONTENT !




© 2013 Critical Mass, Inc. All Rights Reserved
                       15
CONNECTED BRAND!

    RULE !
              3!  !
                                                  “I” am the hero !
                                                  Integrate consumers and their data to
                                                  deliver hyper-personal experiences that
                                                  forge connections versus interactions.




© 2013 Critical Mass, Inc. All Rights Reserved
                                             16
CONNECTED BRAND!

    RULE !                                        INVITE
              4!  !
                                                  PARTICIPATION!




© 2013 Critical Mass, Inc. All Rights Reserved
                    17
CONNECTED BRAND!

    RULE !
              4!  !                               Tuned in !
                                                  and turned on !
                                                  Consumers will get more value out of
                                                  experiences that they can take part in…
                                                  but, experiences also need to deliver
                                                  value if consumers don’t.



© 2013 Critical Mass, Inc. All Rights Reserved
                                             18
CONNECTED BRAND!

    RULE !                                        GENERATE NEW
              5!  !
                                                  “LIFE” VALUE!




© 2013 Critical Mass, Inc. All Rights Reserved
                   19
CONNECTED BRAND!

    RULE !
              5!  !                               Solve problems,
                                                  deliver solutions!
                                                  Move beyond what you want to say,
                                                  create an indispensable experience.




© 2013 Critical Mass, Inc. All Rights Reserved
                                         20
Moving forward:!
Re-invent!
     	

Experiment!
Become a
connected brand.!

 © 2013 Critical Mass, Inc. All Rights Reserved
   21
@CriticalMass



© 2013 Critical Mass, Inc. All Rights Reserved
                    22

The Connected Brand

  • 1.
    How Brands CanCreate Value in Our New Multi-Modal World! PRESENTATION BY CRITICAL MASS January 23rd, 2013 © 2013 Critical Mass, Inc. All Rights Reserved 1
  • 2.
    Gone are thedays of “singularity”! We are living in a multi-screen, hyper-connected world where fluid and amplified brand experiences are the new normal. © 2013 Critical Mass, Inc. All Rights Reserved 2
  • 3.
    We are livingin a multi-modal world! ! © 2013 Critical Mass, Inc. All Rights Reserved 3
  • 4.
    Threat ! or ! ! Opportunity?! © 2013 Critical Mass, Inc. All Rights Reserved 4
  • 5.
    Opportunity ! © 2013 Critical Mass, Inc. All Rights Reserved 5
  • 6.
    © 2013 CriticalMass, Inc. All Rights Reserved 6
  • 7.
    And as consumersand technology continue to evolve, so shall the opportunity for brands! © 2013 Critical Mass, Inc. All Rights Reserved 7
  • 8.
    © 2013 CriticalMass, Inc. All Rights Reserved 8
  • 9.
    The connected brand! thrives in this new ! multi-modal world but plays with a new ! set of rules! ! © 2013 Critical Mass, Inc. All Rights Reserved 9
  • 10.
    First things first,! they don’t think “screen”! © 2013 Critical Mass, Inc. All Rights Reserved 10
  • 11.
    CONNECTED BRAND! RULE ! CREATE ADAPTIVE “EVERYWHERE” 1! ! EXPERIENCES! © 2013 Critical Mass, Inc. All Rights Reserved 11
  • 12.
    CONNECTED BRAND! RULE ! 1! ! If content is king, ! then context is queen ! Deliver optimized “in-the-now-where-I-am” experiences. © 2013 Critical Mass, Inc. All Rights Reserved 12
  • 13.
    CONNECTED BRAND! RULE ! DELIVER LINKED AND SYNCED 2! ! EXPERIENCE! © 2013 Critical Mass, Inc. All Rights Reserved 13
  • 14.
    CONNECTED BRAND! RULE ! 2! ! 2+2=5! Create experiences that are better when consumed together. © 2013 Critical Mass, Inc. All Rights Reserved 14
  • 15.
    CONNECTED BRAND! RULE ! THE CONSUMER IS! 3! ! NOW THE CONTENT ! © 2013 Critical Mass, Inc. All Rights Reserved 15
  • 16.
    CONNECTED BRAND! RULE ! 3! ! “I” am the hero ! Integrate consumers and their data to deliver hyper-personal experiences that forge connections versus interactions. © 2013 Critical Mass, Inc. All Rights Reserved 16
  • 17.
    CONNECTED BRAND! RULE ! INVITE 4! ! PARTICIPATION! © 2013 Critical Mass, Inc. All Rights Reserved 17
  • 18.
    CONNECTED BRAND! RULE ! 4! ! Tuned in ! and turned on ! Consumers will get more value out of experiences that they can take part in… but, experiences also need to deliver value if consumers don’t. © 2013 Critical Mass, Inc. All Rights Reserved 18
  • 19.
    CONNECTED BRAND! RULE ! GENERATE NEW 5! ! “LIFE” VALUE! © 2013 Critical Mass, Inc. All Rights Reserved 19
  • 20.
    CONNECTED BRAND! RULE ! 5! ! Solve problems, deliver solutions! Move beyond what you want to say, create an indispensable experience. © 2013 Critical Mass, Inc. All Rights Reserved 20
  • 21.
    Moving forward:! Re-invent! Experiment! Become a connected brand.! © 2013 Critical Mass, Inc. All Rights Reserved 21
  • 22.
    @CriticalMass © 2013 CriticalMass, Inc. All Rights Reserved 22