Business Use
“The Best A Man Can Get”: Improving
Agility in the World’s Shaving
Headquarters Using Scrum
Yuval Yeret, Professional Scrum Trainer, SAFe Fellow, AgileSparks
Business Use
Business Use
WE’LL STOP MAKING RAZOR
BLADES WHEN WE CAN’T KEEP
MAKING THEM BETTER.
Business Use
Business Use
1985
ATRA PLUS/
CONTOUR PLUS
1903
SAFETY
RAZOR
1971
TRAC II/GII
1989
SENSOR
1994
SENSOR
EXCEL
1998
MACH3
2005
FUSION5
2010
FUSION5
PROGLIDE
2015
GILLETTE
FLEXBALL
2016
FUSION5
PROSHIELD
1977
ATRA/
CONTOUR
CLOSER SHAVE
WITH FLEXBALL TECHNOLOGY
WITH FLEXBALL TECHNOLOGY
Business Use
Business Use
So what did we do?
Business Use
1
BRING IN
EXPERTISE
FROM OUTSIDE
Business Use
http://www.growingagile.co.za/2013
/12/the-stacey-matrix-revisited/
Design the
execution
(Empirical)
Execute
the design
(Predictive)
Maximize
impact in-
market
(Empirical)
Explore new horizons
Business Use
Stakeholders
7
development
teams
(>55 people)
Integration
team
Obstacle
removal
team
POs and
scrum-
masters
CPO team
2
FIGURE OUT A
BLUEPRINT
backlog
Business Use
3
TRAIN THE
TEAM
Business Use
4
GET RUNNING
Business Use
How did we tackle the scale of the program?
Business Use
If you had to choose one
Scrum Event…
Business Use
What does an Increment look like?
• Scrum Guide 2017 - Potentially Releasable?
• Scrum Guide 2020 - Useful / Valuable
• For us – Definition of Done should enable validated
learning and decision making around the path forward
Business Use
Business Use
RETROSPECTIVE
What worked – top themes
1. Visibility across entire program (Technical/Commercial), particularly during SCRUM Integration team
meetings and Sprint Reviews (2 Teams)
2. Daily meetings add structure and help make sure everyone is on the same page & supported, reduces
the need for extraneous meetings, and necessary to keep rapid pace (4 Teams)
3. Frequent, consistent touches with sponsors allowing for quick pivot in direction if needed, less overall
re-work (3 Teams)
4. Collaboration Internally Amongst Team and Externally w/Other Teams allowing quicker learning
iterations (3 Teams)
5. Autonomy for the development team enabled speed and efficiency
Business Use
RETROSPECTIVE
Opportunities for improvement – top themes
1. Fully implementing scrum operational support processes was lacking particularly once WFH
implemented, dedicated space, Sprint Board, Dependencies, Kanban (4 Teams)
2. Scrum principles and structure not completely followed; teams ended up still having to make multiple
versions of presentations vs. messy working meetings due to different levels of sponsor reviews (4
Teams)
3. Challenging to get dedicated resources who can provide >50% of their time, and even be able to
support multiple teams (3 Teams)
4. While Sprint reviews were a great way to see the progress of all teams, they were sometimes quite
long and we were not always able to include all teams in reviews. (3 Teams)
Business Use
Shifts and tensions
Shifts
• Dedication
• Prioritization
• Culture
Tensions
• Decision making/
engagement
• Servant leadership
• Capacity
Business Use
Scaling beyond one
successful program
Business Use
The Product Owner / Scrum Team Evolution
Category /
Brand
Product
Team
Business Use
Tool focus
Business Use
Next?
Stakeholders
Sprints
Backlog
POs
Our scaling journey – So far
Based on pain and principles
culture
Org
design
tools
Business Use
V4.0.0
© 2016 Scaled Agile, Inc. All Rights Reserved.
Business Use
Breakout Discussion
• Gillette Leadership is bought in. They want Scrum implemented in all
programs/teams.
• You’re a team figuring out some change management aspects – and
you’re concerned it’s going to be too hard for everyone to go “Full
Head-on Scrum” and it will drive some resistance/dysfunction.
• Think through how to position Scrum to the organization. Which
would be your HARD points for everyone to follow? (Other items
would be recommended but not mandatory)
• Prioritize Scrum aspects – Keeping Scrum SPIRIT and Empiricism in mind –
What’s the Scrum MVC (Minimum Viable Change)?
• Any other thoughts on how to position the change?
Business Use
Scaled Scrum
•Multiple Scrum Teams
•Program Increment – quarterly
cycle across teams
•Integrated Increment every Sprint
Scrum
•Follow Scrum Guide on Roles,
Artifacts, Events
•Focused, Dedicated Team and PO
•Follow Scrum Values/Culture more
closely
Sprints
•Timebox of 1 month or less
•Holistic Increment reviewed with
Stakeholders every Sprint for
inspection and adaptation
•Work driven by Product Backlog
ordered by Value and Learning
priorities
Scrum
Guide
AND
FULLY FOLLOW
Scrum Spirit
PARTIALLY follow
Scrum Rules
Business Use
Sprints Approach Hardpoints
27
Roles
• Product Ownership – Identify
(Not necessarily PO)
• Developers - Identified
• Scrum Master – at a minimum,
Identify coaching contact
• Stakeholders – clearly
identified
Artifacts
• Product Backlog – Clear,
Ordered, Evolving
• Sprint Backlog
• Increment – Useful and
Valuable
Events
• Sprint – Fixed Length, up to 30
days long
• Sprint Planning
• Daily Scrum – Continuously
inspect & Adapt throughout
Sprint. Meeting is one optional
way to do it.
• Sprint Review - Must happen,
SHOULD be informal and
open/transparent with
minimal overhead.
• Sprint Retrospective
Values / Culture
Strive towards the Scrum
spirit/values in order to support
Empiricism, even if not following
the full Scrum rules.
Business Use
KEY TAKEOUTS
Look for sources of pain and use Agile
tools
to address them
– don’t make Agile tools the pain
Empower teams
Find a leader to help
Business Use
PERSONAL
TAKEAWAYS
• Leave the dogma at home –
Pragmatism to a fault – to the point it
made me uncomfortable
• The core of Scrum works well for many
sorts of complex multi-disciplinary
problems once you shed away some of
the software/technology oriented layers
• Another example of the constant
tradeoff between wanting to scale fast
and the desire for people to choose/pull
for themselves.
• Who’s the right Scrum Master for the
organization is a continuing mystery.
Business Use
Business Use
Questions?
Thoughts?
Yuval.Yeret@AgileSparks.com

The Best A Man Can Get - Improving Agility in the World’s Shaving Headquarters Using Scrum - GSGDev22 - Yuval Yeret.pdf

  • 1.
    Business Use “The BestA Man Can Get”: Improving Agility in the World’s Shaving Headquarters Using Scrum Yuval Yeret, Professional Scrum Trainer, SAFe Fellow, AgileSparks
  • 2.
  • 3.
    Business Use WE’LL STOPMAKING RAZOR BLADES WHEN WE CAN’T KEEP MAKING THEM BETTER.
  • 4.
  • 5.
    Business Use 1985 ATRA PLUS/ CONTOURPLUS 1903 SAFETY RAZOR 1971 TRAC II/GII 1989 SENSOR 1994 SENSOR EXCEL 1998 MACH3 2005 FUSION5 2010 FUSION5 PROGLIDE 2015 GILLETTE FLEXBALL 2016 FUSION5 PROSHIELD 1977 ATRA/ CONTOUR CLOSER SHAVE WITH FLEXBALL TECHNOLOGY WITH FLEXBALL TECHNOLOGY
  • 6.
  • 7.
  • 8.
  • 9.
  • 10.
  • 11.
  • 12.
  • 13.
    Business Use How didwe tackle the scale of the program?
  • 14.
    Business Use If youhad to choose one Scrum Event…
  • 15.
    Business Use What doesan Increment look like? • Scrum Guide 2017 - Potentially Releasable? • Scrum Guide 2020 - Useful / Valuable • For us – Definition of Done should enable validated learning and decision making around the path forward
  • 16.
  • 17.
    Business Use RETROSPECTIVE What worked– top themes 1. Visibility across entire program (Technical/Commercial), particularly during SCRUM Integration team meetings and Sprint Reviews (2 Teams) 2. Daily meetings add structure and help make sure everyone is on the same page & supported, reduces the need for extraneous meetings, and necessary to keep rapid pace (4 Teams) 3. Frequent, consistent touches with sponsors allowing for quick pivot in direction if needed, less overall re-work (3 Teams) 4. Collaboration Internally Amongst Team and Externally w/Other Teams allowing quicker learning iterations (3 Teams) 5. Autonomy for the development team enabled speed and efficiency
  • 18.
    Business Use RETROSPECTIVE Opportunities forimprovement – top themes 1. Fully implementing scrum operational support processes was lacking particularly once WFH implemented, dedicated space, Sprint Board, Dependencies, Kanban (4 Teams) 2. Scrum principles and structure not completely followed; teams ended up still having to make multiple versions of presentations vs. messy working meetings due to different levels of sponsor reviews (4 Teams) 3. Challenging to get dedicated resources who can provide >50% of their time, and even be able to support multiple teams (3 Teams) 4. While Sprint reviews were a great way to see the progress of all teams, they were sometimes quite long and we were not always able to include all teams in reviews. (3 Teams)
  • 19.
    Business Use Shifts andtensions Shifts • Dedication • Prioritization • Culture Tensions • Decision making/ engagement • Servant leadership • Capacity
  • 20.
    Business Use Scaling beyondone successful program
  • 21.
    Business Use The ProductOwner / Scrum Team Evolution Category / Brand Product Team
  • 22.
  • 23.
    Business Use Next? Stakeholders Sprints Backlog POs Our scalingjourney – So far Based on pain and principles culture Org design tools
  • 24.
    Business Use V4.0.0 © 2016Scaled Agile, Inc. All Rights Reserved.
  • 25.
    Business Use Breakout Discussion •Gillette Leadership is bought in. They want Scrum implemented in all programs/teams. • You’re a team figuring out some change management aspects – and you’re concerned it’s going to be too hard for everyone to go “Full Head-on Scrum” and it will drive some resistance/dysfunction. • Think through how to position Scrum to the organization. Which would be your HARD points for everyone to follow? (Other items would be recommended but not mandatory) • Prioritize Scrum aspects – Keeping Scrum SPIRIT and Empiricism in mind – What’s the Scrum MVC (Minimum Viable Change)? • Any other thoughts on how to position the change?
  • 26.
    Business Use Scaled Scrum •MultipleScrum Teams •Program Increment – quarterly cycle across teams •Integrated Increment every Sprint Scrum •Follow Scrum Guide on Roles, Artifacts, Events •Focused, Dedicated Team and PO •Follow Scrum Values/Culture more closely Sprints •Timebox of 1 month or less •Holistic Increment reviewed with Stakeholders every Sprint for inspection and adaptation •Work driven by Product Backlog ordered by Value and Learning priorities Scrum Guide AND FULLY FOLLOW Scrum Spirit PARTIALLY follow Scrum Rules
  • 27.
    Business Use Sprints ApproachHardpoints 27 Roles • Product Ownership – Identify (Not necessarily PO) • Developers - Identified • Scrum Master – at a minimum, Identify coaching contact • Stakeholders – clearly identified Artifacts • Product Backlog – Clear, Ordered, Evolving • Sprint Backlog • Increment – Useful and Valuable Events • Sprint – Fixed Length, up to 30 days long • Sprint Planning • Daily Scrum – Continuously inspect & Adapt throughout Sprint. Meeting is one optional way to do it. • Sprint Review - Must happen, SHOULD be informal and open/transparent with minimal overhead. • Sprint Retrospective Values / Culture Strive towards the Scrum spirit/values in order to support Empiricism, even if not following the full Scrum rules.
  • 28.
    Business Use KEY TAKEOUTS Lookfor sources of pain and use Agile tools to address them – don’t make Agile tools the pain Empower teams Find a leader to help
  • 29.
    Business Use PERSONAL TAKEAWAYS • Leavethe dogma at home – Pragmatism to a fault – to the point it made me uncomfortable • The core of Scrum works well for many sorts of complex multi-disciplinary problems once you shed away some of the software/technology oriented layers • Another example of the constant tradeoff between wanting to scale fast and the desire for people to choose/pull for themselves. • Who’s the right Scrum Master for the organization is a continuing mystery.
  • 30.
  • 31.