The Art of Self-Diagnosis

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Westerville Library

The Art of Self-Diagnosis, or Troubleshooting Tips, describes five (5) ways that library employees can work to solve computer-related issues before calling the Computer Services department for assistance. Slideshow developed by Tamara Murray, Web Content Librarian, as part of a Lunch & Learn series.

Education Technology

The Art of Self-Diagnosis i.e. Troubleshooting Tips

Call the Conversion Doctor

.pdf .doc .rtf .docx .jpg .tiff ? >

Zamzar.com

Is Your Browser Bedridden?

Click the Reload/Refresh button.Close the program and reopen

Misplaced Your Meds?

“CTRL + F” for Internet Explorer CTRL + F

“CTRL + F” for Microsoft Word

Perform Acupuncture on Your CD Drive

Insert a Paper Clip in the Pinhole of Your CD Drive.

Just Plain Wrong

CTRL + ALT + DEL

Shut Down. Restart.

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The Art of Self-Diagnosis

1. The Art of Self-Diagnosis i.e. Troubleshooting Tips

2. Call the Conversion Doctor

3. .pdf .doc .rtf .docx .jpg .tiff ? >

5. Is Your Browser Bedridden?

6. Click the Reload/Refresh button.Close the program and reopen

7. Misplaced Your Meds?

8. “CTRL + F” for Internet Explorer CTRL + F

9. “CTRL + F” for Microsoft Word

10. Perform Acupuncture on Your CD Drive

11. Insert a Paper Clip in the Pinhole of Your CD Drive.

12. Just Plain Wrong

13. CTRL + ALT + DEL

14. Shut Down. Restart.

Editor's Notes

To convert files to different formats.
To get newest content, fix glitches.
To find text on a website.
To replace text with other text in Word.
To manually eject a CD or DVD that’s stuck in your drive.
When all else fails.