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RETHINKING ACADEMIC
WORK FOR ONLINE
HIGHER EDUCATION
Keith Hampson PhD for Kent State University. 11.10.2016
THE ACADEMIC AS DESIGNER
LONG TERM CONDITIONS
PRESSURES IN HIGHER EDUCATION
▸ Completion rates/agenda
▸ Student debt (record levels)
▸ Rising tuition
▸ Stagnant funding
▸ Maintaining access to under-served populations
▸ Concerns about learning outcomes
2
TECHNOLOGY TO THE RESCUE
Access
QualityCosts
"A single teacher can reach hundreds of
thousands of students. That completely
changes the economics of everything.
The marginal cost of an extra student
reaches zero.” Daphne Koller, Coursera
“[THE MUSIC INDUSTRY] HAS BEEN COMPLETELY OVERTURNED BY THE
INTERNET. . . . JOURNALISM IS IN THE MIDST OF THE BATTLE. AND HIGHER
EDUCATION IS PROBABLY NEXT.” TYLER COWEN, GEORGE MASON
UNIVERSITY, 2013
[UNIVERSITY IS] READY TO COLLAPSE IN SLOW MOTION ONCE ALTERNATIVES
TO ITS FUNCTION BECOME POSSIBLE.” ELI NOAM, COLUMBIA UNIVERSITY,
1995
TECHNOLOGY TO THE RESCUE (OR NOT)
DIGITAL HIGHER EDUCATION
HOW HAVE WE SOUGHT TO REALIZE THIS POTENTIAL?
▸ Education technology training and
support
▸ Instructional design support and
training
▸ Adoption or promotion of “best
practices”
▸ More measurement and reporting
▸ Templates, checklists & guidelines
▸ Increased attention to process, workflow
▸ Consensus-based decision-making for
institutional technology
5
:
CREATIVITY?
6
7
THE DESIGN AND DEVELOPMENT OF INSTRUCTIONAL MATERIALS
BY EDUCATORS TO STIMULATE AND GUIDE STUDENT LEARNING
CREATIVITY AND DESIGN AND DEVELOPMENT OF INSTRUCTIONAL MEDIA
WHY CREATIVITY NOW?
▸ The challenge faced by educators of exercising creativity
in the design and development of instructional materials;
8
▸ The largely untapped potential of digital course
content in higher education;
▸ The emerging growth of more ambitious forms of
digital course content and the implications for
traditional colleges and universities.
SAMPLE
OU-UK: HISTORY OF ENGLISH
9
Open University: History of English
CLASSROOM ORGANIZATIONAL MODEL
AN AWKWARD TRANSITION
▸ Deeply embedded institutional
model designed according to the
requirements of campus and
classroom-based education
▸ Difficult to reimagine and
reconfigure processes, resources,
partnerships, hiring, scheduling,
definitions of excellence, etc.
10
CLASSROOM ORGANIZATIONAL MODEL
LECTURE CAPTURE & LMS: CLASSROOM DNA
11
CLASSROOM ORGANIZATIONAL MODEL
CLASSROOM ORGANIZATIONAL MODEL FOR BUILDING INSTRUCTIONAL MEDIA
12
LIMITED FINANCIAL INVESTMENT
LIMITED DEVELOPMENT TIME
NARROW RANGE OF TALENT
LIMITED USE OF SERVICE DEPARTMENTS
CLASSROOM ORGANIZATIONAL MODEL
CLASSROOM ORGANIZATIONAL MODEL FOR BUILDING INSTRUCTIONAL MEDIA
13
LIMITED FINANCIAL INVESTMENT
LIMITED DEVELOPMENT TIME
NARROW RANGE OF TALENT
LIMITED USE OF SERVICE DEPARTMENTS
GWU, Masters
TEXT 14
“WHEN FACED WITH A
TOTALLY NEW SITUATION
WE TEND ALWAYS TO
ATTACH OURSELVES TO
THE OBJECTS, TO THE
FLAVOR OF THE MOST
RECENT PAST. WE LOOK AT
THE PRESENT THROUGH A
REAR-VIEW MIRROR” -
MARSHALL MCLUHAN
SAMPLE
HIERONYMUS BOSCH, “GARDEN OF EARTHLY DELIGHTS”(1503-1505)
15
Garden of Earthly Delights
‣ DESIGN MATTERS
‣ PRODUCTION VALUE
‣ DO-IT-YOURSELF
‣ CONTENT-SOFTWARE INTEGRATION
16
FACTORS AND RESOURCES SHAPING THE
POSSIBILITIES FOR CREATIVE INSTRUCTIONAL MEDIA
1. DESIGN MATTERS
A FRAMEWORK FOR DESIGN AND DEVELOPMENT
▸ Graphic Design, Design-Thinking, Interaction Design,
Experience Design, Industrial Design.
▸ Language
▸ Processes
▸ Comprehensive analyses of user needs
▸ Especially effective for screen-based experiences and
objects (devices)

17
1. DESIGN MATTERS
A GROWING RECOGNITION OF DESIGN’S VALUE
18
No longer associated
simply with objects
and appearances,
design is
increasingly
understood in a
much wider sense as
the human capacity
to plan and produce
desired outcomes.
$0.00
$15,000.00
$30,000.00
$45,000.00
$60,000.00
J04 J06 J08 J10 J12 J14
219%
Design Value Index, Design Management Institute
1. DESIGN MATTERS
IS DESIGN A RESPONSE TO AN INCREASED PACE OF CHANGE?
19
“ . . . design has spread like
gas to all facets of human
activity, from science and
education to politics and
policymaking. For a simple
reason: one of design’s most
fundamental tasks is to help
people deal with change.”
The Economist
0
10
20
30
40
1860 1880 1900 1920 1940 1960 1980 2000
Electricity
Telephone
Radio
PC
Television
Mobile
Internet
Adoption Rates: Mass Use of InventionsKurzweil, The Age of Spiritual Machines
1. DESIGN MATTERS
DESIGN AND THE EARLY DAYS OF ONLINE EDU
20
“ . . . the focus on the sensory dimension of e-learning
platforms is in most cases non-existent on account of
the ideals of hyper-functionalism.”
Stenalt & Godsk
1. DESIGN MATTERS
A DESIGN-DEPENDENT ENVIRONMENT
21
SAMPLE
BIG HISTORY
22
Big History
2. PRODUCTION VALUE
COURSE DESIGN AND DEVELOPMENT: PRODUCTION VALUE
23
SIGNIFICANT FINANCIAL INVESTMENT
LONGER DEVELOPMENT TIME
BROAD RANGE OF TALENT
DIVISION OF LABOUR
AVERAGE TCU ONLINE COURSE: 25K (EST.)
EXAMPLES:
‣ TEXTBOOK WITH DIGITAL HOMEWORK: 750k
‣ UNEXT (2000): 1m
‣ ADAPT COURSEWARE: 1.1m
2. PRODUCTION VALUE
TRANSPARENCY, COMPETITION, AND PRODUCTION VALUE
24
2. PRODUCTION VALUE
TRANSPARENCY, COMPETITION, AND PRODUCTION VALUE
25
MOOC PER COURSE
‣ FILM-QUALITY
‣ MAKE-UP
‣ MULTIPLE CAMERAS
‣ LIGHTING
‣ ACTORS!
SAMPLE
RSANIMATE: PARADOX OF CHOICE, DR. RENATA SALECL
26
RSAnimate
3. DO-IT-YOURSELF
DIY: DESKTOP PUBLISHING, BLOGGING, PODCASTING, LMS
27
3. DO-IT-YOURSELF
ACADEMIC LABOUR AND DIY TECHNOLOGY: WHO PRODUCES WHAT?
28
SPECIALISTS
LAYPERSONS
DIY Tech
DIY Tech
DIYTech
3. DO-IT-YOURSELF
FEAR OF EXPANDING THE USE OF 2ND-PARTY CREATORS
29
“. . . LET’S NOT KID OURSELVES; ADMINISTRATORS AT
THE CSU ARE BEGINNING A PROCESS OF REPLACING
FACULTY WITH CHEAP ONLINE EDUCATION.” SJSU
FACULTY, 2013
“ . . . THE SYSTEMATIC CONVERSION OF INTELLECTUAL
ACTIVITY INTO INTELLECTUAL CAPITAL AND, HENCE,
INTELLECTUAL PROPERTY.” DAVID NOBLE, 1996
4. INTEGRATION OF CONTENT AND SOFTWARE
LIMITED INTEGRATION OF INSTRUCTIONAL MATERIALS WITH EDTECH
30
INSTRUCTIONAL
MEDIA
INSTRUCTIONAL
SOFTWARE
4. INTEGRATION OF CONTENT AND SOFTWARE
MORE DEMANDING DESIGN AND DEVELOPMENT REQUIREMENTS
31
B CA
D E F
G
THE INSTRUCTIONAL MATERIAL MUST BE BUILT WITH AN
UNDERSTANDING OF HOW THE SOFTWARE INFLUENCES
THE LEARNER’S PATHWAY.
4. INTEGRATION OF CONTENT AND SOFTWARE
FINDING THE RIGHT MIX: ROLES AND RESPONSIBILITIES
32
“HOME-MADE” “STORE-BOUGHT”
4. INTEGRATION OF CONTENT AND SOFTWARE
BLENDING ACADEMIC AND SPECIALIST AUTHORING
33
Smart Sparrow
WRAP UP
SUCCESSFUL TACTICS: FOUR SUGGESTIONS
34
▸ Build unique, temporary teams, suited to specific ends.
▸ Think of yourself as an “Executive Producer”, rather than Professor. Assemble the
perfect team. Build. Repeat.
▸ Pick your spots.
▸ Focus on small, focussed instructional materials, not entire courses. For example,
consider creating an instructional version of your current research?
▸ Pilot, test, and conduct research.
▸ Commit to university research objectives and standards by measuring project impact.
▸ Don’t be shy.
▸ Reputation is a form of currency in the university sector. Think about who would benefit
from your effort. e.g. University marketing? Fundraising? Your academic department?
RETHINKING ACADEMIC WORK
FOR ONLINE HIGHER EDUCATION
THE ACADEMIC AS DESIGNER
Keith Hampson PhD for Kent State University. 11.10.2016
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Search: “Keith Hampson”

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The Academic as Designer: Rethinking Academic Labour for Online Higher Education

  • 1. RETHINKING ACADEMIC WORK FOR ONLINE HIGHER EDUCATION Keith Hampson PhD for Kent State University. 11.10.2016 THE ACADEMIC AS DESIGNER
  • 2. LONG TERM CONDITIONS PRESSURES IN HIGHER EDUCATION ▸ Completion rates/agenda ▸ Student debt (record levels) ▸ Rising tuition ▸ Stagnant funding ▸ Maintaining access to under-served populations ▸ Concerns about learning outcomes 2
  • 3. TECHNOLOGY TO THE RESCUE Access QualityCosts "A single teacher can reach hundreds of thousands of students. That completely changes the economics of everything. The marginal cost of an extra student reaches zero.” Daphne Koller, Coursera
  • 4. “[THE MUSIC INDUSTRY] HAS BEEN COMPLETELY OVERTURNED BY THE INTERNET. . . . JOURNALISM IS IN THE MIDST OF THE BATTLE. AND HIGHER EDUCATION IS PROBABLY NEXT.” TYLER COWEN, GEORGE MASON UNIVERSITY, 2013 [UNIVERSITY IS] READY TO COLLAPSE IN SLOW MOTION ONCE ALTERNATIVES TO ITS FUNCTION BECOME POSSIBLE.” ELI NOAM, COLUMBIA UNIVERSITY, 1995 TECHNOLOGY TO THE RESCUE (OR NOT)
  • 5. DIGITAL HIGHER EDUCATION HOW HAVE WE SOUGHT TO REALIZE THIS POTENTIAL? ▸ Education technology training and support ▸ Instructional design support and training ▸ Adoption or promotion of “best practices” ▸ More measurement and reporting ▸ Templates, checklists & guidelines ▸ Increased attention to process, workflow ▸ Consensus-based decision-making for institutional technology 5
  • 7. 7 THE DESIGN AND DEVELOPMENT OF INSTRUCTIONAL MATERIALS BY EDUCATORS TO STIMULATE AND GUIDE STUDENT LEARNING
  • 8. CREATIVITY AND DESIGN AND DEVELOPMENT OF INSTRUCTIONAL MEDIA WHY CREATIVITY NOW? ▸ The challenge faced by educators of exercising creativity in the design and development of instructional materials; 8 ▸ The largely untapped potential of digital course content in higher education; ▸ The emerging growth of more ambitious forms of digital course content and the implications for traditional colleges and universities.
  • 9. SAMPLE OU-UK: HISTORY OF ENGLISH 9 Open University: History of English
  • 10. CLASSROOM ORGANIZATIONAL MODEL AN AWKWARD TRANSITION ▸ Deeply embedded institutional model designed according to the requirements of campus and classroom-based education ▸ Difficult to reimagine and reconfigure processes, resources, partnerships, hiring, scheduling, definitions of excellence, etc. 10
  • 11. CLASSROOM ORGANIZATIONAL MODEL LECTURE CAPTURE & LMS: CLASSROOM DNA 11
  • 12. CLASSROOM ORGANIZATIONAL MODEL CLASSROOM ORGANIZATIONAL MODEL FOR BUILDING INSTRUCTIONAL MEDIA 12 LIMITED FINANCIAL INVESTMENT LIMITED DEVELOPMENT TIME NARROW RANGE OF TALENT LIMITED USE OF SERVICE DEPARTMENTS
  • 13. CLASSROOM ORGANIZATIONAL MODEL CLASSROOM ORGANIZATIONAL MODEL FOR BUILDING INSTRUCTIONAL MEDIA 13 LIMITED FINANCIAL INVESTMENT LIMITED DEVELOPMENT TIME NARROW RANGE OF TALENT LIMITED USE OF SERVICE DEPARTMENTS GWU, Masters
  • 14. TEXT 14 “WHEN FACED WITH A TOTALLY NEW SITUATION WE TEND ALWAYS TO ATTACH OURSELVES TO THE OBJECTS, TO THE FLAVOR OF THE MOST RECENT PAST. WE LOOK AT THE PRESENT THROUGH A REAR-VIEW MIRROR” - MARSHALL MCLUHAN
  • 15. SAMPLE HIERONYMUS BOSCH, “GARDEN OF EARTHLY DELIGHTS”(1503-1505) 15 Garden of Earthly Delights
  • 16. ‣ DESIGN MATTERS ‣ PRODUCTION VALUE ‣ DO-IT-YOURSELF ‣ CONTENT-SOFTWARE INTEGRATION 16 FACTORS AND RESOURCES SHAPING THE POSSIBILITIES FOR CREATIVE INSTRUCTIONAL MEDIA
  • 17. 1. DESIGN MATTERS A FRAMEWORK FOR DESIGN AND DEVELOPMENT ▸ Graphic Design, Design-Thinking, Interaction Design, Experience Design, Industrial Design. ▸ Language ▸ Processes ▸ Comprehensive analyses of user needs ▸ Especially effective for screen-based experiences and objects (devices)
 17
  • 18. 1. DESIGN MATTERS A GROWING RECOGNITION OF DESIGN’S VALUE 18 No longer associated simply with objects and appearances, design is increasingly understood in a much wider sense as the human capacity to plan and produce desired outcomes. $0.00 $15,000.00 $30,000.00 $45,000.00 $60,000.00 J04 J06 J08 J10 J12 J14 219% Design Value Index, Design Management Institute
  • 19. 1. DESIGN MATTERS IS DESIGN A RESPONSE TO AN INCREASED PACE OF CHANGE? 19 “ . . . design has spread like gas to all facets of human activity, from science and education to politics and policymaking. For a simple reason: one of design’s most fundamental tasks is to help people deal with change.” The Economist 0 10 20 30 40 1860 1880 1900 1920 1940 1960 1980 2000 Electricity Telephone Radio PC Television Mobile Internet Adoption Rates: Mass Use of InventionsKurzweil, The Age of Spiritual Machines
  • 20. 1. DESIGN MATTERS DESIGN AND THE EARLY DAYS OF ONLINE EDU 20 “ . . . the focus on the sensory dimension of e-learning platforms is in most cases non-existent on account of the ideals of hyper-functionalism.” Stenalt & Godsk
  • 21. 1. DESIGN MATTERS A DESIGN-DEPENDENT ENVIRONMENT 21
  • 23. 2. PRODUCTION VALUE COURSE DESIGN AND DEVELOPMENT: PRODUCTION VALUE 23 SIGNIFICANT FINANCIAL INVESTMENT LONGER DEVELOPMENT TIME BROAD RANGE OF TALENT DIVISION OF LABOUR AVERAGE TCU ONLINE COURSE: 25K (EST.) EXAMPLES: ‣ TEXTBOOK WITH DIGITAL HOMEWORK: 750k ‣ UNEXT (2000): 1m ‣ ADAPT COURSEWARE: 1.1m
  • 24. 2. PRODUCTION VALUE TRANSPARENCY, COMPETITION, AND PRODUCTION VALUE 24
  • 25. 2. PRODUCTION VALUE TRANSPARENCY, COMPETITION, AND PRODUCTION VALUE 25 MOOC PER COURSE ‣ FILM-QUALITY ‣ MAKE-UP ‣ MULTIPLE CAMERAS ‣ LIGHTING ‣ ACTORS!
  • 26. SAMPLE RSANIMATE: PARADOX OF CHOICE, DR. RENATA SALECL 26 RSAnimate
  • 27. 3. DO-IT-YOURSELF DIY: DESKTOP PUBLISHING, BLOGGING, PODCASTING, LMS 27
  • 28. 3. DO-IT-YOURSELF ACADEMIC LABOUR AND DIY TECHNOLOGY: WHO PRODUCES WHAT? 28 SPECIALISTS LAYPERSONS DIY Tech DIY Tech DIYTech
  • 29. 3. DO-IT-YOURSELF FEAR OF EXPANDING THE USE OF 2ND-PARTY CREATORS 29 “. . . LET’S NOT KID OURSELVES; ADMINISTRATORS AT THE CSU ARE BEGINNING A PROCESS OF REPLACING FACULTY WITH CHEAP ONLINE EDUCATION.” SJSU FACULTY, 2013 “ . . . THE SYSTEMATIC CONVERSION OF INTELLECTUAL ACTIVITY INTO INTELLECTUAL CAPITAL AND, HENCE, INTELLECTUAL PROPERTY.” DAVID NOBLE, 1996
  • 30. 4. INTEGRATION OF CONTENT AND SOFTWARE LIMITED INTEGRATION OF INSTRUCTIONAL MATERIALS WITH EDTECH 30 INSTRUCTIONAL MEDIA INSTRUCTIONAL SOFTWARE
  • 31. 4. INTEGRATION OF CONTENT AND SOFTWARE MORE DEMANDING DESIGN AND DEVELOPMENT REQUIREMENTS 31 B CA D E F G THE INSTRUCTIONAL MATERIAL MUST BE BUILT WITH AN UNDERSTANDING OF HOW THE SOFTWARE INFLUENCES THE LEARNER’S PATHWAY.
  • 32. 4. INTEGRATION OF CONTENT AND SOFTWARE FINDING THE RIGHT MIX: ROLES AND RESPONSIBILITIES 32 “HOME-MADE” “STORE-BOUGHT”
  • 33. 4. INTEGRATION OF CONTENT AND SOFTWARE BLENDING ACADEMIC AND SPECIALIST AUTHORING 33 Smart Sparrow
  • 34. WRAP UP SUCCESSFUL TACTICS: FOUR SUGGESTIONS 34 ▸ Build unique, temporary teams, suited to specific ends. ▸ Think of yourself as an “Executive Producer”, rather than Professor. Assemble the perfect team. Build. Repeat. ▸ Pick your spots. ▸ Focus on small, focussed instructional materials, not entire courses. For example, consider creating an instructional version of your current research? ▸ Pilot, test, and conduct research. ▸ Commit to university research objectives and standards by measuring project impact. ▸ Don’t be shy. ▸ Reputation is a form of currency in the university sector. Think about who would benefit from your effort. e.g. University marketing? Fundraising? Your academic department?
  • 35. RETHINKING ACADEMIC WORK FOR ONLINE HIGHER EDUCATION THE ACADEMIC AS DESIGNER Keith Hampson PhD for Kent State University. 11.10.2016 AVAILABLE ON SLIDESHARE
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