The 10 Best Super Specialty Hospitals.” On our cover page we have Dr. B Ramesh, Director and Chief Endoscopic Surgeon of Altius Hospital,having 21 years of excellent medical experience in India.

1. ™
www.insightssuccess.in
March 2018
HOSPITALSHOSPITALS
10
THE
SPECIALITY
BEST SUPER
Altius HospitalAltius HospitalAltius HospitalSpreading their Wings to Serve the World
Dr. B Ramesh
Director Chief Endoscopic
Surgeon
Health insightsHealth insights
Tech-N-Trends
Hospital Wi-Fi:
Making Healthcare
Smarter
Digital Health:
A New Era for
the Human Progress

4. he use of mobile devices by health care professionals (HCPs)
Thas transformed numerous aspects of clinical practice. Mobile
devices have turned out to be commonplace in health care
settings, prompting fast development in the advancement of medical
software applications (apps) for these platforms.
Mobile devices and applications give many advantages to HCPs,
maybe most significantly expanded access to point-of-care tools, which
has been appeared to help better clinical decision-making and
enhanced patient results. Be that as it may, some HCPs stay hesitant to
adopt their utilization. In spite of the advantages they provide, better
validation practices and standards regarding medical mobile apps
should be built up to ensure the best possible use and integration of
these increasingly sophisticated devices into medical practice. These
measures will raise the hindrance for passage into the medical app
market, increasing the quality and security of the applications presently
accessible for use by HCPs.
Also, the new age “Smartphone” has become a connection which
connects communication system and endless cutting-edge technology
driven applications in a pocket-carried device. The extreme
consequence tool has been used to streamline the use of Smartphone-
based healthcare technologies and applications, which is likewise
commonly named as e-health.
Additionally, the present day healthcare infrastructure is absolutely
mobile, which gives numerous choices to patient. These decisions are
driven by their health care needs in different clinical locations and
settings. These choices are particularly those including Appointments,
individual record keeping, Scheduling OPD visits, Specialty clinic
referrals, inpatient admissions, choice of particular consultations, Legal
shields, privacy issues, Evidence based information, various grapples,
Safely maintenance, Tracking of outpatient administrations, crisis
counter needs, Operation theaters (OT) accessibility and prudent use,
Intensive care units (ICUs) monitoring, reports from laboratories,
digital imaging, sharing information and so forth can be streamlined
with application of e-mobile health.
Healthcare experts these days require their patients’ health data from
point they are relegated to them till the final visit in electronic format
and furthermore like to keep it secure for future references in form of
paperless clinical practice. The strict working conditions in the
healthcare industry and services requires broad mobility of
professional superadded with requirement for apt communication and
joint effort among different strata’s and levels, people including their
associates and patients, which can be accomplished and streamlined
with the technological advanced e-health portals and mobile health
applications.
Editorial
e-Health,
Prompting Fast
Development in the
Advancement of
Medical Software
Applications
Sugandha Sharma

5. n the terms of revenue and employment, Healthcare is one of the largest and vast sectors of India, and the
IHealthcare Industry comprises the Pharma, Biotech, Hospitals, Clinical Trials, Outsourcing, Medical Equipment,
Medical Devices, Health Insurance, and Medical Tourism. The Indian healthcare division is expanding at a brisk
pace due to its strengthening coverage, services and rising expenditure by public as well private players. India’s
competing authority lies in its large pool of well-trained medical specialists. India is also cost effective compared to its
peers in rest of the Asia and Western nations. The cost of surgery in India is around one-tenth of that in the US or
Western Europe.
Today, the Indian healthcare market is meriting US$ 100 billion and is expected to grow to US$ 280 billion by 2020
and a Compound Annual Growth Rate aka CAGR of 22.9 %. Healthcare services like hospitals, nursing shelters,
diagnostics centers and pharmaceuticals constitute 65% of the total healthcare market. There is still a significant
opportunity for enhancing healthcare considering that healthcare spending as a percentage of Gross Domestic Product
(GDP) is rising. Rural India in total accounts for over 70% of the total country population, is set to emerge as a
potential demand source.
India is still in need of 600,000 to 700,000 additional beds over the next five to six years, indicative of an investment
opportunity of US$ 25-30 billion.The average investment size by private equity funds in healthcare chains has already
increased to US$ 20-30 million from US$ 5-15 million, as per PriceWaterHouseCoopers.
The dire need for proficient healthcare solution providers has made us look out for “The 10 Best Super Specialty
Hospitals.” On our cover page we have Dr. B Ramesh, Director and Chief Endoscopic Surgeon of Altius Hospital,
having 21 years of excellent medical experience in India. Altius Hospital is one such dedicated leading hospital for
Laparoscopic Surgery in Gynaec, and Infertility & Urogynaecology treatments, fulfilling patients’ complete
expectations with the International Standards of Healthcare at Indian Cost; which looks impossible, but Altius Hospital
has made it possible.
So, flip through the amazing folios for insights on organizations striving hard to keep-up with the technological
disruption in the healthcare industry. Find out more about the trends in the industry through articles on ‘Health Insights:
Digital Health: A New Era for the Human Progress’ and ‘Tech-N-Trends: Hospital Wi-Fi: Making Healthcare Smarter’
drafted by our in-house editors for this special issue.
Let’s get started then!
Flourishing Healthcare Sector of India
1
THE
BEST SUPER
SPECIALTY
HOSPITALS

6. E-Healthcare:
Harnessing the
Power of Technology
Impact and Importance
E-Healthcare:
Harnessing the
Power of Technology
Expert's Insight
Upcoming
Developments
Blockchain: A Cure for
Healthcare IT
Problems
Future Of Pharma
Technologies that will
Impact the
PHARMACEUTICAL
Companies in the Near
Future
Health Insights
Digital Health: A New
Era for the Human
Progress
Tech-N-Trends
Hospital Wi-Fi: Making
Healthcare Smarter
ARTICLES
Spreading their
Wings to Serve
the World
Altius
Hospital:
08
36
22
30
42
24
16
COVER STORY

7. CONTENTS
A Healthcare
Provider of Western
Approach with an
Indian Touch
Kovai Medical
Center and
Hospital:
34
18
28
40
Multi-Specialty
hospital with
State-of-the-Art
Facilities
Metas Adventist
Hospital, Surat: :
Providing the
Best-in-Class
Ortho and Trauma
Care
Parvathy Hospital:
India's Largest
Tertiary Pediatric &
Prenatal Healthcare
Organization
Rainbow Children's
Hospital:

8. Editor-in-Chief Pooja M. Bansal
Database Management Prashant
Technology Consultant Swapnil Patil
Circulation Manager Vivek
Research Analyst David
Business Development Executives
Joan, Tejaswini, Ashwini, Meera
Co-Editors
Sapana ShindeArt Editor
Business Development Manager Akansha Garewal
Visualiser Shweta Shinde
Marketing Manager Dhruv Apte
Picture Editor Alex Noel
Art & Design Director Amol Kamble
Co-designer Rahul Kavnekar
Managing Editor Sugandha Sharma
Senior Editor Shraddha Deshpande
Sachin Bhandare
Copyright © 2018 Insights Success, All rights reserved. The content and images used in this magazine should not be reproduced or
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10. ALTIUS HOSPITAL:ALTIUS HOSPITAL:
Spreading their Wings to Serve the World
1
THE
BEST SUPER
SPECIALTY
HOSPITALS

11. Cover
Story
Dr. B Ramesh
Director &
Chief Endoscopic Surgeon

12. owadays, Healthcare Industry is highly demanding and competitive.
NThe patients expect 100% perfection from the doctors. Altius
Hospital is one such dedicated leading hospital for Laparoscopic
Surgery in Gynaec, and Infertility & Urogynaecology treatments, fulfilling
patients’ complete expectations with the International Standards of
Healthcare at Indian Cost; which looks impossible, but Altius Hospital has
made it possible.
About A Visionary Leader with Many Talents
Dr. B Ramesh, Director and Chief Endoscopic Surgeon of Altius
Hospital, have 21 years of excellent medical experience in India. He is
well-known amongst the leading in Gynaec, and Laparoscopic Surgeons in
India with a significant presence in
clinical and academic circles; being
regularly invited as chairperson,
speaker, and faculty for major
conferences relating to gynecological
laparoscopy and infertility. Also, he has
completed various degrees in MBBS,
MD-Obstetrics & Gynaecology, DGO,
FCPS, Diploma in Gynecological
Endoscopic Surgery, FICOG, and Ph.D.
in Urogynecology, etc.
Dr. B. Ramesh also conducts live
surgical workshops and possesses
expertise in the treatment of severe
endometriosis, laparoscopic vesico
vaginal fistula repair, laparoscopic
tubal recanalization, and removal of a
sub-mucous fibroid, septum resection,
TCRE, and hysteroscopic adhesiolysis.
His presentations are frequent,
occurring 2-3 times per month across
major academic centers all over India.
Dr. Ramesh is the first gynecologist to
perform 3D laparoscopic surgeries in
India. He has specialized in various
laparoscopic sling procedures for
nulliparous prolapse, Hysteroscopic
surgeries for the uterine septum, Tubal
Annulations, Adhesiolysis and all
methods of endometrial ablation
including TCRE and LASER ablation,
as an alternative to hysterectomy. Dr. B.
Ramesh also deals with cases of urinary
stress incontinence, and laparoscopic
pelvic floor repair referred by
Gynecologists and other colleagues.
Dr. B. Ramesh has performed over
50000 major Gynaec Laparoscopic
Surgeries, a major feat in India and
more than 5000 Laparoscopic
Hysterectomies. His special interest is
in Infertility treatment and IVF and has
been successfully running two IVF
centers in India.

13. Altius Hospital: ‘The Complete Suite for Women’s
Healthcare Platform’
Altius Hospital is providing the complete suite of Women’s
Healthcare platform in the form of Laparoscopy,
Hysteroscopy, Colposcopy, Ultrasound, Colour Doppler,
Laparoscopy Advanced Cancer Surgeries, 3D surgeries,
Infertility Treatment including IVF & ICSI Blastocyst and
Laser Assisting and Pre Genetic screening before the
Embryo Transfer, Pregnancy care, and Urogynaecology
section. Regularly they perform more than 150 major
Laparoscopic Surgeries per month. In addition to this, they
have carried Infertility & IVF treatment of large no’s of
patients successfully. The hospital treats a large number of
Urogynaecology patients with pelvic floor repair and TOT
Tape for stress urinary incontinence.
Altius Hospital is the first
Hospital in South India
with a Sophisticated
Operation Theatre
called OR1. The
hospital has
Urodynamics, Pelvic
floor surgeries, TOT
Tape for Urinary
Incontinence, which are
all the advanced
technologies needing lots of
investments, but they are
providing services at an
affordable prices to all the
sections of the society with good
results at par with the International
Standards.
A Complete Healer for Patients - ‘Keeping
Pace with the World’s Best’
For Altius Hospital, their patients’ are the priority. The
patients’ who come to Altius Hospital, they come anytime,
without an appointment and consult with the doctor as early
as possible. The patient can get the
ultra-modern sophisticated surgeries with 3D Laparoscopy
in short span of time at an affordable cost, and they can go
back home within 2-3 days of their arrival to the Hospital.
“We have excellent paramedical staff and HR system that
take cares of the patient needs like accommodation and look
after their relatives, food & communication with their
families. All these things are done in an uncomplicated way.
We have all the time 8-10 Gynecologists, 2 Physicians, 2
“
“
Surgeons, 5 Anesthetists, 2 Pediatricians, 1 Cardiologists
working round the clock with us to give good care to the
patients,” assures Dr. B. Ramesh.
Altius Hospital has postoperative surgical ICU where in the
patients are cared for after the surgery and monitored until
they are shifted to the ward. Their infertility treatment is
provided with the use of latest technologies like Blastocyst
Culture, Laser Assisted Hatching & Pre Genetic Screening
tests to get the pregnancy rate with International Standards.
The cost of the whole treatment is only 15% to that of the
foreign countries. Also, they offer huge concession to poor
patients and conduct free camps once a year and perform
almost 50 major surgeries free of cost. Altius Hospital runs
charitable clinic in the villages which is totally free for the
poor patients.
“We receive patients from all the societies,
but we give uniform service to all of
them without differentiating. Also,
we have multi linguistic doctors
with us who can communicate
with the patients in their native
language. The treatment here
is very transparent. We give
recorded CD of the surgery and
complete documents to the
patients so that when they go to
other doctors, the whole data is
available for further treatment,”
asserted Dr. B. Ramesh.
Setting new benchmark in Medical
Expertise
For doctors, Altius Hospital train Gynecologists
for Advanced Laparoscopic surgeries from all
around the world. So far they have trained and mentored
more than 5,000/- Gynaecologist for last 20 years. The
hospital proctored in opening many Hitech Laparoscopy
Center all over India.
“Encouraging and constantly updating the Gynaecologists
to become Laparoscopic surgeons and excel in this field.
Ours is the first University Recognized 18 months
Laparoscopy course in India. In addition to that, we have
six months Fellowship and one-month Hands-on Training
Programme. We have various courses for these, already
doing surgeries to advance further,” says Dr. B. Ramesh.
Every alternate year, Altius Hospital conducts International
Workshop & Conference exclusively on Laparoscopy &
Gynaecology. This is called RAGE, and is one of the most

14. popular conferences in India among Gynaecologists. It’s
every event attended by 600 –700 Delegates from all over
India, where live surgeries are performed, at least 30-40
surgeries are performed during a two day workshop which
is transmitted to the Auditorium. They were the first to
conduct 3D live transmission of 3D Laparoscopy Surgeries
to 800 delegates in the Auditorium in the year 2012.
Turning Hurdles into Opportunities
Initially, they found that doing surgeries all over South
India with a mobile Laparoscopy unit was a high challenge.
They used to travel long distance with their team and did
Marathon surgeries and travelled back. They continued like
this for almost 10-15 years. And that was stressful and
challenging but, it gave them an opportunity to work with
so many doctors and Hospital set-ups. This gave
tremendous experience because the patients and the
diseases and surgeries vary from region to region and
performing these kinds of High tech surgeries with limited
resources with affordable cost was a big challenge to them,
and that gave them a lot of confidence and trust in patients
and doctors. The lessons that they learned from that
experience was that the patients not only need good surgery
they need good counseling preoperative and postoperative
care and good communication for the treatment to be
effective, and also it gave a chance to work with different
specialists in different areas.
Forthcoming Endeavors
“In our present set up we are facing certain limitations like
multispecialty approach and the lack of cardiac ICU and
certain investigative tools like MRI, in the next project
which is going to be 100 -bedded hospital. We are going to
incorporate all these facilities so that the patients get
complete care under one roof. Also, we need little more
space and Lab for training purpose which will be done in
the new facility. Moreover, the new project is going to be
useful for us in conducting mega conference and seminars,”
affirms Dr. B. Ramesh.
Dr. B. Ramesh’s Advice to new Entrants in this Field
He says, “In the medical field, nobody teaches Hospital
Administration, Finance & Planning which are very
necessary in running the Hospital that’s why doctors do not
have this knowledge. In MBBS and MD a separate subject
on Hospital Administration, Finance and HR should be
introduced and medical students side by side should learn
these essential aspects so that when they become
consultants, they know how their entire system works and
contribute to the success of the Hospital. Then we can do
wonders and give an excellent Healthcare at an affordable
cost.”

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17. Management BriefCompany Name
Dr. Prem Nair
Medical Director
Bombay Hospital
www.bombayhospital.com
R. Dalip Singh
General Manager
Cygnus Super Speciality
Hospital
www.cygnushospitals.com
Medical Educational
Trust Association
of Seventh-day Adventists
www.metasofsda.in
Rainbow Children’s
Hospital
www.rainbowhospitals.in
Dr. Nalla G Palaniswami
Chairman
Dr. Srikakolli Eliah
President & CEO
Dr. Anil Kumar Ch
Vice President -
Hospital Administration
Vadodara Institute of
Neurological Sciences
www.vinshospital.com
Dr.Monish.Malhotra
Director
Dinesh Batra
Director & Founder
Altius Hospital Pvt. Ltd.
www.altiushospital.com
Basavatarakam
Indo-American
Cancer Institute &
Research Centre
www.induscancer.com
Kovai Medical
Center and Hospital
www.kmchhospitals.com
Amrita Institute of
Medical Sciences
www.amritahospital.org
Parvathy Hospital
Pvt. Ltd.
www.parvathyhospital.com
Ramesh Kancharla
Founder
Manish Ved
Director
Altius Hospital is one of the India’s best leading hospital with
Gynaec Laparoscopic surgery, Infertility & Urogynaecology
treatments; a 50 Bedded Hospital with High Tech State of the
art specialty center.
Amrita Institute of Medical Sciences (Amrita Hospital), based in Kochi,
Kerala, is recognised as one of the premier hospitals in South Asia. Our
commitment to affordable quality care has attracted a dedicated team of
highly qualified medical professionals and other healthcare professionals
from across the world to provide the highest standards of medical treatment.
BIACH&RI was started with the objective of providing world
class cancer treatment at affordable cost to patients and has
grown many fold in size with over 500 beds now
Situated in South Mumbai is the Bombay Hospital and Medical
Research Centre, the medical hub of India's biggest metropolis.
The passion to bring accessible, finest quality healthcare, at
minimum costs, led to the laying of the foundation of Cygnus
hospitals.
KMCH is the most trusted Multispecialty Hospital in the
Southern Indian City of Coimbatore. The relentless service of
KMCH in the past 27 years, taken health care to the most
modern levels in the region catering to an urban and rural
population.
Metas Group of Institution multi-specialty hospital equipped
with state-of-the-art facilities.
Dr. Muthu Kumar
Founder & Chairman
Parvathy Hospital used navigation for every knee to achieve a
high precision and ensure the longevity of procedure; open up
new horizons in healthcare technology and make it available to
everyone while delivering standardized healthcare at all times.
Rainbow Children’s Hospital’s aims to provide high standards
of care for mother, fetus, new-born children so that none of
them are deprived of tertiary care facility.
Vadodara Institute of Neurological Sciences – a one-stop center
for medical and surgical treatment of diseases of the brain,
spine and the spinal cord.
Dr. B Ramesh
Director &
Chief Endoscopic
Surgeon

18. Digital health is undoubtedly
becoming a part of the
healthcare lexicon and fabric.
Electronic health records and personal
fitness trackers have helped raise
awareness in the area of healthcare.
The entrepreneurial enthusiasm in the
healthcare sector is evident from the
volume of digital health incubators, the
large number of private investors, and
the medical school innovations. The
costs for EHR and other technology
acquisition and their maintenance are
too costly for smaller hospitals.
Today, young physicians prefer to be
associated with large enterprises.
Healthcare has brought two great
sectors of industry together: medicine
and technology; building new
opportunities and themes in areas like
digital therapies, health technology,
and health insurance innovation. The
digital technology coupled up with the
worldwide web, it has opened up the
Digital
Health:
A New Era for
the Human
Progress
16 | March 2018 |

19. gates of knowledge to laymen as well
as medical professionals in a
revolutionary manner. Apothecaries
have ceased to be the sole guardians of
the medical knowledge collected
during centuries. Technology has the
power to improve access to healthcare
services, especially for the mobile
millennial.
Techniques Evolving From Ancient
to Modern Age
The ancient healing modalities help us
to breath more deeply, to relax, to find
peace and calmness and to allow our
bodies to naturally heal. In our hectic
lives, we are finding that people are
suffering with anxiety, depression and
other symptoms impacting their ability
to live life happily. Mobile technology
can empower patients and various care
service providers by giving them more
control over their health and making
them less dependent on Health Care
Professionals for health information.
In 2016, 36 devices and medical
applications received clearance from
the US Food and Drug Administration.
These include applications to assist
people with heart conditions, to help
diagnose and treat Attention- Deficit
Hyperactivity Disorder in children,
applications to help patients manage
type-2 diabetes, and smartphone-based
ultrasound scanners and mobile blood
glucose monitors.
A new digital pill by a pharmaceutical
company has been used by doctors to
track opioid receptors. The pills are
equipped with sensors powered by
stomach acid and a wearable patch
communicates with a smartphone app
that is also linked to the cloud.
Digital healthcare must be designed to
exploit recent advances in computing
technology. Smartphones have become
advanced tools in the hands of
thousands of patients and practitioners.
Equipped with the right software, these
smart phones provide easy to use, out-
of-the-box solutions to major medical
challenges – preventing the over-
prescription of medication, promoting
patient self-care, warning of the early
signs of health problems and
introducing positive lifestyle changes.
What Does The Future Hold?
The aim is to keep the patients well
rather than deliver a knee-jerk reaction
when they become ill. Supporting and
coaching the patients in relation to
their sleeping, eating, smoking,
drinking and exercise as well as all
aspects of managing their condition
properly, such as adherence to
medication. People can have devices
that will constantly measure and
monitor their heart rate, blood
pressure, breathing, weight or activity
levels. Patients will still need
specialists with expertise, but the
patient and specialist don't need to be
in the same space at the same time. A
network of connected care means
several experts can look at the case
simultaneously. This would enable the
early diagnosis of health issues by
constantly monitoring before they
become more serious.
Self-Monitoring
This is a realistic option for the
majority of the population, including
those who are not on the internet.
Patients are no longer bound to the
next available appointment, or
operating hours which means that they
are free to go about their daily lives,
take holidays and work without
disruption of routine appointments.
People can self-test at a time and in a
place which suits them. Associated
costs with regular routine appointments
are reduced such as travel expenses,
parking and time taken from work.
Additional to the financial benefits,
self-monitoring also reduces workload
on healthcare professionals. Services
can reach more patients at scale,
without compromising the quality of
care.
There are smartphone applications that
uses machine learning to identify vocal
patterns that might signal post-
traumatic stress disorder, or even heart
disease. Such developments can
provide hospital clinicians with new
tools to make better diagnoses.
Privacy
With digital health information, there
is always a great concern for privacy,
especially in this volatile digital age,
where identity thieves and other
information crooks are constantly
developing new ways to compromise
the computer systems you already use.
There’s no holding them off by
ignoring the issue. The answer is
beefed up security.
Conclusion
An efficient healthcare system of the
future should empower medical
practitioners and patients. It should be
able to detect early warning signs that
may indicate illness or behavior that is
likely to lead to poor health – for
example, reduced physical activity,
missed appointments or medication,
and social isolation at home. Digital
health tools are by no means meant to
replace clinicians but the potential
scale, convenience, support of self-
management; potential effects on cost
savings and better reporting of
patient’s outcomes are all very
significant. Systems could be designed
to contact and alert clinicians without
further human intervention.
| March 2018 | 17
Health Insights

20. Kovai Medical
Center and
Hospital:
Healthcare delivery system is a fast-
growing, dynamic and volatile field,
where one has to constantly
upgrade the technical infrastructure and
efficient operational techniques to be
successful in the industry. Upgrading
technology requires heavy investment, whose
return on investment is not encouraging. As
the patients are better informed, their
expectations are high and hence the demand.
The margins are very thin and sustainability
is assured, only if the volume is obtained.
Due to this, many of the small healthcare
players are facing challenges in continuing
business.
A healthcare provider of western approach
with an Indian Touch, Kovai Medical Center
and Hospital (KMCH), started as 200-bed
Multi Specialty hospital and has now grown
as tall as a 1000 bed hospital with six
peripheral centers, facility over the last 27
years. The hospital Located in Coimbatore
with six satellite centers established in the
nearby districts. KMCH has 1300 beds and is
in the process of constructing additional 750
beds in the main center campus to cater to the
growing demand of this region.
The Hospital’s basic mantras “Patient First”
and “Quality service to everyone” has made
them easy to get NABH accreditation.
Dr. Nalla G Palaniswami
Chairman
18 | March 2018 |

21. KMCH follow and concentrate on
ethical and evidence-based practices.
Their technical expertise and latest
infrastructure upgradation have
enabled the team to perform many rare
and difficult procedures and save many
lives. The path KMCH traveled to
reach its current heights was not easy,
but KMCH was able to overcome all
the challenges with the unmoving
support of their committed team who
has dedicated their life for the
development of the hospital.
The Leading Light
Dr. Nalla G Palaniswami, Chairman
hails from an agricultural family and is
the first graduate in his village. After
completing his post-graduation studies
in India, he went overseas for
specialization. The best practices in
Medicine have evolved to a great
extent over the period since his
education in the 1960s. The clinical
expertise which he gained during his
stay in the United States of America
and Indian healthcare environment
prevailed then deeply kindled his
desire to establish a similar system of
quality and affordable care for the
people of India.
The thought process for
KMCH was initiated in
the early 1980s and
attained final structure in
1990. There were series of
long hour and overnight
talks and meetings with like-
minded fellows and investors
across the globe to materialize
the concept. Dr. Palaniswami had
sacrificed his luxurious life at the
USA and moved to India for making
his dream true.
“Our quality service, patient friendly
approach, latest technology but at
affordable cost, transparency in
billing, ethical practices, and clean
and Green environment are the major
attributes to our success,” says Dr.
Palaniswami. Above all these aspects,
a dedicated and sacrificing team of
doctors, paramedics, administrators,
health workers steered by an able
leadership had made this journey
successful.
Exceptional Approaches to
Healthcare
KMCH strongly believes in
technological investments and are the
healthcare leaders in this region. With
such investments, they are the first in
many complicated and advanced
procedures in this region. In spite of
advanced technologies, KMCH is at
par with the market in terms of charges
to the patients. Their awareness
programs for the public are very useful
for various preventive measures.
Various research programs by the
KMCH team are very educative and
useful for the society. With one main
center at Coimbatore, they have six
peripheral centers in around the region
so that they can serve everywhere.
KMCH is currently in the process of
entering into medical educative
program thereby they will be a major
medical player in southern India.
KMCH provides their clients unique
services and solutions. First and
foremost is the availability of all
specialties under one roof. Second
most important is the very clean and
Green environment. The friendly and
patient centric approach makes the
patients feel comfortable at home. The
transparency and ethical approach
makes to realize that KMCH are in the
right place for treatment. KMCH’s
investment in technology and clinical
expertize makes the patients blindly
““We believe in bringing the
most modern techniques
and delivering extraordinary
care to an ailing population
with the highest levels of ethics
and standards
| March 2018 | 19

22. approach them for their treatment. Economically disadvantageous patients can also receive treatments through a charitable
trust. Various other facilities like bank, ATMs, a variety of food courts, Spa, Preventive health checks, shopping plazas
makes the patients feel at home. With various CSR activities, the patients and society are benefitted.
Awards and Recognitions
KMCH has received many awards and accolades for their outstanding services. It has been awarded “Best Private
Hospital – 2016” by The Government of Tamil Nadu and The Federation of Indian Chambers of Commerce & Industry in
the month of February 2016. Moreover, it has been awarded “Green Hospital – 2016” by Association of Healthcare
Providers (India) (AHPI) in the month of February 2016 and the Healthcare Excellence in Nursing for the year 2014-15
by the Association of Healthcare Providers (India) (AHPI) in February 2015. Kovai Medical Center and Hospital has also
won India Healthcare Awards 2014 jointly instituted by CNBC TV18 & ICICI Lombard in the category Best Multi-
Specialty hospital – Non metro.
In Feb 2017, the hospital has been recognized as “quality beyond accreditation” by AHPI for its quality and awarded as
the “Best Asian Healthcare Brand - 2017” by Economic Times. In Feb 2018, the hospital has been awarded as the “Best
patient friendly hospital” by AHPI.
Future
KMCH has state of the art infrastructure, latest technological equipment and best of the talent pool that can do anything
the world can do, successfully. They have already established themselves and earned reputation and confidence among the
population. KMCH aims to achieve much more and make their hospital the ultimate healthcare destination.
20 | March 2018 |

24. HOSPITALHOSPITAL
Making Healthcare
Smarter
wWi-Fi is the foundation for digital transformation in the healthcare industry. The Wi-Fi based healthcare service
sector is predicted to reach a whopping $33.6 billion by 2020 globally. Healthcare industry has changed
significantly in accordance with the technological advancements, including its relationship with
Wi-Fi. The demand for Wi-Fi technology is rapidly increasing as doctors, nurses and other medical
professionals increasingly use Wi-Fi-enabled devices, ranging from smartphones to patient
monitors, in their daily responsibilities. Wi-Fi access helps medical professionals to
access real-time information and patient records.
Following are some of the ways in which Wi-Fi is transforming
healthcare:
Efficient Workflow
Nearly all healthcare professionals are required to be highly
mobile. In a wireless environment, staff is no longer restricted
by the wired workstations and can freely move from place to
place and task to task without interruptions. This enables them
to monitor patient vital signs through the use of mobile
devices that are connected to the hospital network.
Incorporating such practices simplifies the internal
exchange of data and the recording of health-related
patient data.
Data Transmission
Wi-Fi enables transfer of data from and to anywhere in the
hospital and that too at a lightning fast speed. Doctors
benefit immensely from this as they can access patient
information faster and can relay an appropriate cure
immediately. Wi-Fi can also be used to deliver highly
targeted and patient-specific information such as vaccination
reminders, repeat prescription information, follow-up
appointment dates and special offers to the patients.
Furthermore, Electronic Health Records (EHRs) digitally
stores all health-related data and can be shared by the doctors
across diverse locations like patient rooms, treatments room
22 | March 2018 |

25. and even in the operating theatre. The same is true for mobilization of diagnostic equipment. The static devices can be
integrated into the hospital network via Wi-Fi to make them mobile and thus reduce the need to purchase multiple devices.
Feedback on Services
In healthcare sector, where everything is driven by targets and patient satisfaction, it is important to receive meaningful
feedback. Useful feedback ensures that all the medical center staff is aware of patient views and can continue to deliver the
best service possible. A healthcare center might get feedback information on how easy it was to book an appointment, what
patients think of the care they received, and whether they needed a repeat appointment. Healthcare centers can ask for
feedback on services via their Wi-Fi service whilst the patient is waiting for their appointment.
Remote Consultations
Appointments between doctors and patients with non-emergency conditions can be carried out using video conferencing
software. Wi-Fi allows medical professionals in possession of a mobile device to meet their appointment schedule even when
they are not physically present on-site. The benefits of this are wide ranging, from saving valuable practice budget to boosting
patient satisfaction.
Medical Advances
Wi-Fi is not just useful for the patients. It is also being used for monitoring oxygen devices,
smart beds, access to electronic medical records, and real-time access to X-rays and MRI
scans. Such connectivity provides the users with anytime-anywhere access and
allows clinicians to provide accurate and timely patient monitoring and
focus on the best quality of patient care rather than just
administrative tasks.
Guest Wi-Fi
Enabling guest Wi-Fi for patients and visitors will mean that
outpatient wait times can be put to good use, and inpatients can
stay connected to friends and family more easily. Healthcare
organizations can also update caretakers with the latest
information directly to their connected mobile devices, as
well as enable services such as self-check in, all of which can
help to streamline workflows while improving patient
experience.
Smart Resource Allocation
Healthcare professionals, while trying to make the patient
experience as smooth as possible remains conscious of the
expenses involved in allocating resources. It is of course
important to bear the expenses in mind and ensure that
services are implemented and used in an effective manner. In
this regard, Wi-Fi technology can be used to track
wheelchairs, allowing staff to locate them easily and reducing
instances of equipment going missing. Presence analytics can
also identify which rooms are being used the most, so the
hospital can adjust accordingly.
The possibilities are endless and the future for healthcare
providers is a plethora of opportunity for enhanced
communication from the provision of Wi-Fi.
| March 2018 | 23

26. Digital Revolution
Transforming
Healthcare Industry
Milind Pol is the Sr. Vice
President of Ohum Healthcare
Solutions Pvt. Ltd., a clinical
transformation company o ering
world class products and processes
to improve patient safety, clinical
outcomes, and lower costs. As a B-
Tech from IIT Bombay, Milind is
an e ective analyst, problem solver
and communicator.
About the Author
Milind Pol
Sr. Vice President
Ohum Healthcare
Solutions Pvt. Ltd.
Impact and Importance
24 | March 2018 |

27. While the world is talking
about technology
enhancements and AI and
mission to Mars, healthcare sector is
evolving rapidly to redefine itself. Very
soon the changes will dwarf the other
sectors in terms of impact and
importance to human history. This
article talks about digital revolution
that will transform the healthcare
landscape globally.
Prescriptive and reactive care to
Predictive and proactive care
Traditionally, medicine in healthcare
has been mostly treatment based for an
ailment. External factors like bacteria
or virus impact health of an individual
and medicine is expected to help
human body fight these external
enemies. Medicine of today starts
when a patient, who is unwell,
approaches a clinical expert to help
fight against his health problems.
This is very counterintuitive in cases of
cancer, diabetes, hypertension etc.,
which do not have any known external
influencers. Research on genomics
shows potential relation
between structure of genes, and
physical & emotional health of an
individual. Patients have started
worrying about why and how they
have been victims of a particular health
issue. Especially with respect to
lifestyle diseases, they demand cause
and effect to be mapped in a scientific
manner at least going back to their
genome sequence.
Major trend setting forces here are Big
Data and AI. With end-to-end EMR
and genomic data of millions of
patients available like never before,
technology can start clustering and
categorizing populations based on
genomic sequences, habits like
smoking, family history, and much
more. This then can be linked to early
warning signs and symptoms, reactions
to specific treatment protocols, health
outcomes and most importantly, risk of
getting into a specific health condition
like Cancer or Diabetes.
Predictive sciences take it one step
forward with deep learning algorithms
that not only predict “what” but also
predict “when”. Today, these
innovative technologies are being
deployed on a pilot basis and very soon
we will see these getting into the
mainstream.
As per a research study, age adjusted
admission rates for all-cause
hospitalisation were 631.3 and 454.8
per 1,000 participant years and the
mean length of stay was 8.2 and 7.1
days respectively for participants with
and without diabetes. When we are
able to have effective predictive and
preventive methods, can we focus on
these high risk patients?
The paradigm changes here from
treating a patient (when he presents
himself with a complaint) to helping a
global citizen live a healthy life by not
being a patient. In tomorrow’s world,
no global citizen is going to experience
the typical symptoms. Even before
those symptoms come to the surface,
the risk will be mitigated. This is just
like destroying a plot of terrorist
attack!
Episodic Cost management to
Reduce number of incidents to
manage costs
The biggest challenge for any public or
private healthcare organisation is
reducing costs of healthcare and
making it more and more affordable.
| March 2018 | 25

28. While the machinery
is working on
reducing cost of
generic medications,
we really want
adequate money to
be spent and
intelligent minds to
be working on best
of innovations in health and be able to
compensate them for their best of
efforts. Now this gets you into catch 22
with debate on how much profit you
really want them to be able to make.
I strongly believe that the above
argument is coming to an end. The way
Moors law worked on hardware, in
healthcare the targeted therapies and
predictive and proactive approaches
are going to reduce the number of
incidents by more than 80%. This huge
reduction will make way for money to
be spent in the most critical areas of
healthcare.
In the US, CMS has already started
working on outreach programs to
reduce hospitalization of comorbid
patients. Programs like these are
getting acceptance in developed
countries through effective control on
payer side. Today, a lot of health
insurance providers are giving special
discounts on gym membership and
other preventive health measures.
While the number of incidents is
getting reduced, Big Data is going to
play a huge role to take NNT (Number
Needed to Treat) to a perfect score of
1. This will eliminate discussion on
side effects of the treatment.
Registries for reporting to making
use of registries for effective
management of conditions
In the past, a lot of data was being
captured by various government and
other organizations to understand
criticality and severity of a particular
disease. While it helped us to target
treatments like Polio in the past,
technology has now already started
moving to the next logical step.
You don’t need connected hospital
systems anymore to be able to identify
outbreaks. Google has proven it in the
last few outbreaks already, by
providing just the search terms in
search engine to predict with high
accuracy for effective management of
those outbreaks.
Can we take disease registries to the
next level to add not only clinically
relevant data but also twitter tweets,
facebook updates and whatsapp private
chats, etc.? Can we profile registries by
genomic markers?
Can we make all the
registries open to
researchers to be able
to do meaningful
research? Can the
exceptional cases with
positive outcomes
across the globe be
analyzed to get
effective treatment protocols which are
evidence based, not in a clinical trial,
but in real life cases.
Large Health facilities to Home
based tele-health
Health systems evolved with necessity
of creating best infrastructure to get
best diagnostic services, and then best
of healthcare. Currently, the large
facilities can afford best of technology
with accurate monitoring capabilities
and speedy treatment.
Very soon the wearable technology is
going to be ubiquitous and highly
accurate with support from required
deep learning algorithm. This, linked
with efficient response system from
health worker on tele-health platform,
will take away need for patients to
present themselves in hospitals. Robots
are already making their way in tele-
health.
This single change is not only going to
improve efficiency of the whole
healthcare delivery system but will
also be highly beneficial to the patient
community.
26 | March 2018 |

30. Metas
Adventist
Hospital,
Surat :
With diseases on the increase and
rapid technological advances, the
healthcare industry is growing at
a rapid pace. A multi-trillion industry, it has
transformed itself into a commercial venture,
as a place where profits can be made. It’s a
dark fact that we cannot escape it from being
a caring and compassionate industry focused
on curing humanity of its ills while becoming
a big business focused on what will make
money. ‘Service to Humanity’ is our prime
motto - the satisfaction of serving is the
reward we receive. Focusing on community
development and upliftment, the hospital
offers free medical treatment, performs free
eye surgeries (Cataract Removal) and low-
cost surgeries (General, Urology, Neuro,
Spine and Joint Replacement – Shoulder, Hip
& Knee) to certain sections of the society. In
the past 4 years, the hospital has extended
charitable treatment to the tune of Rs. 9
Crores ($ 1.39 Million) to the economically
poor patients for whom, otherwise, healthcare
would have been unaffordable and out of
reach.
The Metas Adventist Hospital, on the verge
of completing a century of existence, has
been founded by Pr. O.W. Lange, an
American missionary way back in the 1920s.
It is a part of the worldwide Seventh-day
Adventist Organization which has its
presence in 215 countries around the world.
Today, it is a multi-specialty hospital
Dr. Srikakolli Eliah
President & CEO
28 | March 2018 |

31. equipped with state-of-the-art facilities.
With upwards of 250 specialist and
super-specialist doctors who provide
specialty medical services in virtually
every known realm of medical
treatment, that includes Cardiology,
Neurology, Nephrology, Urology, and
Orthopedics. The hospital’s specialties
are backed by experienced and well-
trained paramedical staff. The
Operation Theatre complexes are fitted
with the Laminar flow, C-arm, latest
OT lighting and monitoring systems.
The ICU, MICU, NICU and 24-hours
trauma centers have doctors round-the-
clock to manage any emergency with
facilities that include Ventilators,
Modern Monitoring Systems, Syringe
Pumps, And Defibrillators. The
Emergency and Casualty Center is one
of the busiest in the city. The triage
time averages less than 10 minutes.
Elegant patient rooms with modern
amenities, an in-house 24-hour
Pathology laboratory which has cell
counters, auto analyzers, and an ABG
machine. A fully functional Radiology
Department with Digital X-Ray
machine, Departmental Sonography,
CT-Scan, and a 24-hour Pharmacy.
Intellectual Personality of Metas
Group of Institution
Dr. Srikakolli Eliah is the President
and CEO of Metas group of
institutions. A most remarkable person,
he has made pioneering contributions
to the organization’s healthcare and
education ministries. He has brought
together all the threads of his life as
teacher, Principal, academician,
administrator, scholar, and leader and
has shaped the careers of countless
youth who have gone on to lead
sectors, departments, schools, and
hospitals. He has taken Metas to new
heights. What drives him is his belief
that there is no place for mediocrity in
life; Success is, not an accident, but a
choice. He has an uncompromising
work ethic and dedication. An
innovative leader and person of far-
sighted vision, he is human-focused
and always believed in the mantra that
we must give back to society more
than what we receive from it. This is
the prime reason why he
chose to enter the world
of healthcare.
Challenges and
Opportunities
Metas Adventist Hospital
is highly committed to
treating patients with
medical excellence, care,
and compassion. A patient is
made to feel like he is at
home. Experienced medical
professionals enhance patient
care through speedy diagnosis and
treatment. Service excellence is
achieved through an ideal blend of
medical brilliance and personalized
care. They provide ambulance service
to the patients and a variety of
pleasant, comfortable air-conditioned
rooms equipped with nurse call
systems, television, refrigerators, and
phone facility during the treatment.
Cuisine to suit all taste buds is an
integral part of our service and the
nursing care is of international
standards.
Career and skill development are
opportunities provided to all the
employees and workers. The Hospital
also serves as a training hospital for
many resident doctors and nurses from
the neighboring medical and
paramedical colleges. Ranging from
basic skills to advanced life-saving
procedures (BLS & ACLS training) the
hospital provides in-house training and
development workshops and forums
for all to attend.
A Unique take on Metas Adventist
Hospital
They continually redefine the way they
do business. Their prime goal is never
to waver from delivering high quality,
low cost, and highly reliable care.
Their leadership remains focused and
dedicated and demands accountability
from all. Metas Adventist Hospital,
Surat is open to implementation of the
newest technology and there is a
regular upgradation to their in-house
facilities. Last year they were
accredited by NABH for their quality
practices and standards. They are
aiming to upgrade ourselves to become
the first hospital in the city that is
accredited by the JCI Board and
international accrediting body for
quality services and standards. They
are adaptable to change and prepared
to evolve with the changing times and
stay abreast of developments and
innovation in medical services. For us,
the patient is and will remain the center
of their care, everything else, including
profits, comes second.
Future Plans of Metas Group
The best part about the hospital is, they
have never wavered from their
commitment to providing
compassionate, professional healthcare
services for the whole person, body,
mind, and spirit. They have been
ordained to improve the health of the
communities they serve. For nearly a
century they exist in the industry,
because of their dedication,
commitment and against all odds have
relentlessly pursued their accelerative
impetus, driven by a single-minded
goal of serving the ailing humanity
with Christ-Like healing, making the
curing of the sick a priority, providing
a non-discriminatory access to
healthcare by ministering to
individuals and populations most
affected by poverty, tragedy,
hopelessness, and disease.
“Don't Stand By
The Water And Long
For Fish. Go Home
And Weave
A Net
“
| March 2018 | 29

32. or years, pharmaceutical industries are trying to keep pace with the
Frapid speed of technology. Pharmaceutical industries are still unclear
about how the new digital technologies are going to impact drug
development and commercialization. Several industrial experts feel that
emerging technologies such as AI and 3D printing will bring changes to the
business models, operations, workforce, and cyber security. Recently, a new
plasmonic sensor was developed by researchers to detect early cancer forms.
Though, the healthcare sectors are slow in adapting to the innovation and
technologies, they need to be more concerned and ensure that medications are
safe to consume. So, here are the trends that are making an impact on the
pharmaceutical industry in the near future.
3D Printed Drugs
3D printing starts with a computer-aided design of a digital model of the
product. Think of a future, where taking a single tablet to cure the problem
instead of taking numerous drugs several times a day while the patient is in
multiple chronic conditions. By using 3D Printer, drugs can be produced in
peculiar shapes, sizes and colors such as starfish, dinosaurs and many other
interesting shapes in order to make the kids take pills happily and elder patients
can easily swallow it. There is an issue in bringing pharmaceutical products to
the market, due to strict regulatory requirement which are needed to adapt to
the environment and accept printing as a method of manufacture. The ultimate
goal is to make the drug creation process predictable, calculable, and thus safe
from every regulatory point of view.
Technologies that
will Impact the
Companies in the
Near Future
PHARMACEUTICAL
30 | March 2018 |

33. Digital Health “Around the Pill”
For decades, pharmaceutical industries are trying to offer something beyond
traditional pills and drugs to bring effective changes to the patients. Instead of
producing drugs and developing pills, a leading research team has proposed to
bring a change to the medicine's physical appearance itself. Also, one of the
Pharmaceutical Companies from Japan is planning to involve a wearable
monitoring device and an App, through which patients can receive positive
feedback from their doctors and from the automated personalized feedback
generated by the app itself.
Artificial Intelligence and Cognitive Computers
With the leading technology of artificial intelligence and cognitive computers,
doctors can identify the disease present in the patients within seconds, instead
of going through lots of experiment and tests for hours or days. Artificial
intelligence can help in gathering the information related to the disease from a
vast database in seconds. So, once the disease is identified, the drugs are
supplied to treat the patient in a shorter period of time. Due to artificial
intelligence involvement, time consumption and lots of money is saved from
experiments and also, the price of the medicine reduces in the marketplace.
Virtual Reality (VR)
Nowadays, even the pharmacy industries are planning to invest on virtual
reality to work against pain killers. Due to virtual reality, the patients suffering
from stress, tension and pain are deflected elsewhere. As a patient with mental
health problems, VR can help them fight possible fear of schizophrenia more
successfully. Perhaps the pharma companies believe the future will be VR
pharmacies with specialists prescribing the appropriate VR treatment to
patients.
Nanotechnology
For over years, nanotechnology is developing to bring an impact to healthcare
and in the field of genetic engineering. A lot of professionals from Pharma
Industry hope that Nanotechnology is going to unleash breakthroughs in
genetic engineering, medicine, diagnosis and in various types of dosage forms
in pharmacy. German institute researchers came closer to realizing the vision
in developing Nano robots in the form of swallowing pills or can be inserted
into the blood stream to perform surgery and hopefully cure the diseases like
breast cancer and heart surgery from within the body.
The Future of pharmaceutical industries can bring a great change to the
environment with technology innovation. Though, adapting to the new
technology in the healthcare sectors is a challenging firm. Pharmaceutical
industries can’t rely on trial-and-error approaches to deal with existential risk
for longer period of time anymore. Today, the necessity is to increase our
investment in developing defensive technology. Many changes can be brought
to people by pharmaceutical industry unless it generates a passion to
compassionate with the developing technologies.
Future Of Pharma
| March 2018 | 31

36. Parvathy
Hospital
Parvathy Hospital was initiated with the
objective of providing the best- in-
class Ortho and Trauma care. The
hospital was inaugurated in the year 2004. In
order to provide overall trauma care the
hospital had to scale to become a Level 1
trauma centre. (Capable of providing
comprehensive care, the highest of five
levels)
Reaching this benchmark in just a span of 3
years since inception, the hospital installed
the whole body CT scan which empowered
the arrival of a diagnosis on the victim’s
injuries in 60 seconds and equipped other
specialties like Plastic Neuro, Vascular,
Ortho, Oral and Maxillo Facial with a 24/7
availability of consultants and surgeons along
with well-equipped operation theatres.
Treading steadily from there, the hospital
moved towards standardization to provide
quality healthcare for every patient and so
thus introduced many innovative techniques
to improve surgical results. As a 100 – bed
hospital today with a full NABH
accreditation, it offers its patients comfort and
care of international standards. Scaling its
healthcare standards the hospital was
recognized as one of Asia’s best Healthcare
Brands in 2017 by the Economic Times.
The medicine world is constantly re-defining
itself with newer techniques in surgery and
path-breaking researches. When Navigation
Dr. Muthu Kumar
Founder & Chairman
34 | March 2018 |

37. was rarely used or used only for
complicated cases, Parvathy Hospital
used navigation for every knee to
achieve a high precision and ensure the
longevity of procedure. As they move
towards allograft, they have met its
demands by setting up a Bone Bank.
And they would soon move towards
the setting up a Cartilage Bank too.
The hospital believes in transforming
the lives of its patients, which becomes
the prime factor in fostering better
client relationships while inspiring and
encouraging its doctors to provide
better healthcare.
The string of clinical achievements
to its credit also include:
Ÿ One of the few firsts in the country to
bring in the Brain- suite iCT (Intra-
operative CT)
Ÿ The first in the state to perform the
minimal invasive spine surgery
Ÿ The first in Asia Pacific to navigate a
Total Hip Replacement Surgery
Ÿ The first in the state to perform a
titanium cranioplasty
Parvathy Hospital now is a fully
equipped multi- specialty hospital
offering the services of Orthopedics
which is a Centre for Joint
Replacement Surgeries; an Institute for
spine surgeries; Arthroscopy and
Sports Medicine care; the Foot and
Ankle center along with
comprehensive care for Upper and
Lower limb trauma. The hospital is
also completely equipped to serve
trauma with Plastic and Reconstructive
surgeons, Neurosurgeons, Vascular and
Oral & Maxillo Facial surgeons.
The Impetus of Parvathy Hospital
Parvathy Hospital was founded by the
visionary Dr. Muthu Kumar, with the
objective to provide trauma care to
accident victims. The hospital is on the
GST road, which ranks highest in the
number of accidents in the state. With
just 10 beds and two operation
theatres, Dr. Muthu Kumar and another
assistant used to receive trauma
patients day and night. Quicker and
definitive treatment - the goal,
minimizing damage to the quality of
life - the focus and above
all saving lives – the
passion! Dr. Muthu
Kumar moves steadfast
along with his team, with
a profound belief of
improving the life and
mobility of patients who
have serious challenges
either because of a disease,
disorder or trauma.
When talking about the
advancements in the area of Joint
Reconstruction Surgeries, Dr. SMK
says, “Today a person with a well
–done Hip Joint can play rugby, do
acrobatics and gymnastics. These
activities are possible because of the
anatomical evolution where the joint
was recreated with a big cup and head
which was fully locked inside allowing
the person to even bring the knee to
touch the face!
As for the knees, high flexion implants
today enables the patient to sit on the
floor, follow their religious practices,
perform yoga even do the Surya
Namaskar. Some of my patients play
tennis, are captains in the navy,
seamen and civil contractors.
This functionality is possible with the
ceramic-on-ceramic implant. Total
Knee replacement has evolved
allowing us to give a much better
anatomy than the previous ones”
Challenging Phases of Parvathy
Hospital
Some of the biggest challenges faced
by the hospital during the initial days
were the handling of trauma victims
and Medico-legal issues. Equipping
Trauma Care with Intensivists,
Vascular, Neuro, Plastic and Ortho
surgeons round the clock was also
another big challenge they faced.
Patient Care
A patient at Parvathy Hospital is not
just happy and satisfied, but
experiences delight. Every patient
interaction aspect and process is
standardized, tested, implemented and
constantly improved. This ensures the
best reception, in-patient and out-
patient experience, treatment and
surgical care.
Protocols – The hospital implemented
protocols at every specialty with a
view to alleviate any re-surgeries and
ensure superior treatment outcomes.
Specialization – Every specialty and
sub-specialty is attended only with
consultants who fulfil a requisite. This
practice of privileging doctors
according to their expertise, knowledge
and skill base was another significant
milestone in the quality of clinical care
provided.
Way forward at Parvathy Hospital
The best part of Parvathy Hospital is
the “Employee First” attitude of the
management which enables everyone
to work as one big team. Every
employee of Parvathy Hospital
embodies characters of ownership and
commitment in the different job roles
they perform and work together as one
family.
They also keep upgrading technology
and this experience is delivered
through our highly satisfied employees
which ensures patient delight
guaranteeing high quality patient
experience. And this is their biggest
strength they would use build their
future.
““All Human Beings
are one and Equal.
Human Assets are our
pride and the practice of
Ethical Medicine is our
strong foundation
| March 2018 | 35

38. Blockchain is one of the most significant
technologies since the internet. Government and
states, locally and globally, have started to explore
the Blockchain technology for rationalizing back-office
paper trails and business operations. It has been at the
center of media attention largely due to Bitcoin, an
upcoming digital currency that uses blockchain technology.
Blockchain technology is particularly helpful to streamline
processes, minimize fraud, lower operational costs,
eliminate duplication of work and generate new ways to
integrate in a sharing-based economy.
Simply put, blockchain is a distributed, absolute ledger or
database that stores records known as blocks, which further
stores various kinds of information. These blocks, which
collectively form a “blockchain,” are stored on various
storage devices, which ensure that no single person or entity
can manipulate the ledger or database without everyone else
knowing.
While blockchain is being considered for many uses, its
potential to revolutionize healthcare is apparent. Having an
open blockchain for medical data can prove useful as most
healthcare data is now segregated amongst different
providers, who often use different database systems. These
systems often have crucial information which is scattered
and inaccessible. Such a scenario can prove to be dangerous
in an industry where even a few extra seconds or minutes
can make a difference. Blockchain systems built for
healthcare can make important healthcare-related data more
easily accessible leading to a better and faster treatment.
Upcoming Developments
A Cure for Healthcare IT Problems
l ckchain:l ckchain:
36 | March 2018 |

39. Blockchain can link patients to their data, rather than to
their identity. According to a recent survey, the healthcare
industry is planning most aggressive deployments of
blockchain, with 35 percent of health and life sciences
planning to deploy it in the coming years. Furthermore,
blockchain verification can help increase the trust and
integrity in clinical research publication. The decentralized
ledger allows for a simpler, more efficient and cheaper way
to share peer-reviewed research and is highly applauded by
clinicians.
Let’s look at some of the ways in which blockchain is
transforming healthcare:
Drug and Organ Traceability
Currently, counterfeit drugs cost pharmaceutical companies
an estimated $200 billion in losses annually. Employing
blockchain will enable every transaction between drugs
manufactures, pharmacists, wholesalers, and patients to be
tracked to verify and secure drug product information
which is important for tackling issues like counterfeit drugs.
It also facilitates new drug development by making patient
results more widely accessible.
Moreover, it also provides a platform for tracking blood and
human organs. These products are critical to human health
and they often have a tight time expiry. Blockchain helps in
safely tracking it each step of the way.
Precision Medicine
The lack of interoperability among data systems in a
personal health network is impairment on patient care.
Blockchain-based systems could help drive unique
collaboration between participants and researchers to
promote innovation within medical research, predominantly
in the fields of precision or personalized medicine.
Patient Data Access
Informed patients know that data is critical in increasing
their care and safety. This safety is beyond the data hacks.
Blockchain provides ability for the healthcare providers to
have access to information that will help them better treat
the patient. There has been an inclination towards educating
patients to manage their health and embrace wellness and
prevention and that may also include the data that is
generated out of this practice. Precision medicine in clinical
trials presents another big opportunity for blockchain
innovations.
Medical Research
Centralizing the results of clinical trials and patient
outcomes for new treatment protocols can improve care and
patient outcomes. Scientists can quickly find and enroll
patients for their clinical studies and even complete their
entire research project using online datasets. Researchers
can cumulate research data across all the clinical trials a
person has completed to gain unique insight which was not
possible with a smaller dataset. Thus, blockchain could
provide the access to make medical innovations quicker.
Claims and Billing Management
Employing blockchain could reduce admin costs for billing
by eliminating the need for intermediaries with automated
| March 2018 | 37

40. activities and more efficient processing. This could help
minimize medical frauds which can cause more than $30
million losses in a year.
Contribution of Wearables
Wearables and internet of things devices can also be
integrated into the health IT ecosystem through blockchain.
Health wearables are currently storing critical information
for clinical research, outcomes of treatments, and disease
prevention and management. If validated, this data can be
secured, shared and verified on a blockchain and thus the
function of health wearable will take on a whole new role.
Electronic Health Records
Blockchain can help enhance three major features of the
EHR systems:
Immutability via File Integrity: Each event on the
blockchain has a unique combination corresponding to the
contents of a record. This means that the users can verify if
the status of the content of the records has been changed or
not.
Cybersecurity via Data Access Management: Each
combination may contain particular user permissions for
doctors, patients, nurses or any authorized users or devices.
Therefore, only authorized personnel may access record
information.
Interoperability via Collaborative Vision Control: Each
party has a record linked to the original record that is
registered to the blockchain. Thus, everyone who has the
appropriate role and responsibility can add information to
the record while avoiding issues such as inconsistent or
duplicate records.
Data Security
With the growth of connected devices and the Internet of
Medical Things (IoMT), existing health IT architecture is
struggling to keep systems secure. Blockchain technology
has the potential to be the infrastructure that is needed to
keep health data private and secure while reaping the
benefits of connected medical devices.
There are some incredibly exciting ways in which
blockchain can enhance healthcare operations, however,
more research, trials and experiments must be carried out to
ensure a secure and established system is implanted before
using blockchain technology on a large scale in healthcare.
Today, the healthcare industry is drowning in data- clinical
trials, patient medical records, complex billing, medical
research and more. Adoption and implementation of
blockchain will be an evolution over time as blockchain
applications are vetted and adopted as well as the industry
coming together to determine collaboration and governance
issues.
38 | March 2018 |

42. Rainbow
Children's
Hospital:
There is increasing disparity
where the ‘well to do’ and the
‘increasingly affordable middle
class’ can get the most advanced care
for their sick neonates. The
underserved urban poor and those in
the rural areas still contribute to the
overall high neonatal morbidity and
mortality in India. The recent
government initiative, the India
Newborn Action Plan, is the step in the
right direction to bridge this gap.
Globally, newborn health is now
considered as a high-level national
priority. The current neonatal and
infant mortality rate in India is 29 per
1000 live births and 42 per 1000 live
births, respectively. The last decade has
seen a tremendous growth of neonatal
intensive care in India. The
proliferation of neonatal intensive care
units, as also the infusion of newer
technologies with the availability of
well-trained medical and nursing
workforce, has led to good survival
and intact outcomes. There is good
care available for neonates, whose
parents can afford the high-end
healthcare, but unfortunately, there is a
deep divide, between the poor rural
populations which is still underserved
with the lack of even basic newborn
Neeraj Lal
Cluster Head
Vice President
40 | March 2018 |

43. are in a few areas. A strong
cpublic-private partnership and
prioritization are needed to
achieve this goal.
Rainbow Children's Hospital is an
Indian chain of Pediatric Hospitals
headquartered in Hyderabad, India.
The Hospital further expanded its
branches to Karnataka, where it has
achieved the milestone of being the
number one Children's Hospital. It was
incepted with an aim to provide high
standards of care for the mother, fetus,
new-born, and children so that none of
them are deprived of a tertiary care
facility. Their clinical staff includes a
strong team of highly qualified and
experienced consultants, a dynamic
team of residents and fellows, well-
trained nurses and paramedical
personnel, and the highly motivated
team of full- and part-time employees.
Comprehensive and Trained
Pediatric Gastroenterologist
Rainbow Children’s Hospital is
founded by Dr. Ramesh Kancharla
th
on 14 November, 1999 on Children's
Day; their main focus is pediatric and
maternal healthcare services. He has a
long stint in the UK working at some
of the most prestigious tertiary care
hospitals for children in the world.
Neeraj Lal is the Cluster Head and
Vice President of Rainbow Children’s
Hospitals, Bangalore and Karnataka
Region. A post-graduate in Hospital
Administration from the renowned
Tata Institute of Social Sciences
(TISS), Mumbai, he holds a degree in
Medical Sciences from PGI
Chandigarh. He is one among the four
Indian individual members of the
International Society for Quality in
Healthcare (ISQua) based out of
Dublin. He is also an approved
Surveyor for ISQua’s International
Accreditation Programme.
The purpose of the hospital is to reduce
the learning curve and establish a
network of paediatric specialists,
which Rainbow seems to provide the
best. Rainbow
Children’s Hospital,
was branched in
Bengaluru in April
2015. There has been
a long felt need for
dedicated Pediatric
Services in Bengaluru
and surrounding regions
which was filled with the
emergence of Rainbow
Children’s Hospital.
Teamwork is the very soul of
the entity as Rainbow Hospitals
Group.
An Ideal Platform for Committed
Experts and Services
The state of the Art facilities and
infrastructure at Rainbow Children’s
Hospital provides an ideal platform for
offering advanced comprehensive care
for every child in need; from the period
of conception to adolescent period. The
hospital is increasingly recognized as a
one-stop destination for a needy child
who may need critical care services,
surgical interventions and care from
various pediatric specialties under one
roof; with the help of a team of
committed expert. Rainbow Hospital is
Bangalore’s first stand-alone pediatric
hospital designed, equipped & staffed
exclusively for offering Pediatric
Surgery, Pediatric Hemato-oncology,
Pediatric Endocrinology, Pediatric
Nephrology and Pediatric Neurology
under one roof. Apart from the
Pediatric Services, Rainbow Hospital
also comprises “Birth Right by
Rainbow” that offers comprehensive
care for pregnant mothers and
newborns - pre & post-delivery, fetal
medicine and neonatal care. The
services include pregnancy counseling,
child birth preparation classes, Breast
feeding support, post - partum care,
etc.
Initiatives Taken towards Care
Rainbow hospital Bengaluru has done
3000+ deliveries, 16,600+ admissions,
and two lac+ OPD’s. A few initiatives
started in Rainbow Children’s Hospital
Bangalore are NICU Retrieval
Services, Outreach Super-specialty
Clinics, Pediatric & Adolescent
Diabetes Center and Child
Development Center which beliefs in
helping out little ones achieve the best
of their potential through our
multidisciplinary team approach that
would maximize their development.
There is special emphasis on the use of
technology-based tools like the insulin
pump, continuous blood glucose
monitoring as well as teaching about
flexible meal planning approaches like
Carbohydrate Counting at the Pediatric
& Adolescent Diabetes Center.
Appreciation and Awards Achieved
Ÿ Neeraj Lal received the Award of
Excellence for “Outstanding
Contribution in Healthcare Sector”
by North Gujarat University, Patan
(2011).
Ÿ Rainbow Children’s hospital has been
awarded “Best Children’s Hospital in
the country by CNBC, TV 18, and
ICICI Lombard at Health Care
Awards in 2010.
Ÿ Ranked among the “Five Best
Children’s hospitals in India” by ‘The
Week’ and ‘HANSA Research’ for
the year 2010, 2011 and 2012.
Ÿ Rainbow Hospitals also received the
“Six Sigma Healthcare Excellence
Award” at first Asia Pacific
International Conference.
Community health
provider with
patient –centric
care for infants,
children and
women
““
| March 2018 | 41

44. E-Healthcare:
Harnessing the
Power of
Technology
If there’s one thing we can all agree on,
it's that technology has made a huge
impact, bringing along with it a plethora
of opportunities to explore and take
advantage of. It is impressive to see how the
youth of this country have adapted to
technology in their day-to-day lives. Such
has been the advent of technology that
we've got the older generations trying their
hand at it too.
I think one of our biggest advantages is
that India is a very young country, filled
Satish Kannan is the Co-founder of DocsApp, a
mobile platform where people can consult
specialist MD Doctors within 30 minutes
through chat or call from the location of
their convenience. Satish always had an
inclination towards healthcare solutions.
He believes that taking the time to plan
the assignment is crucial for the
company's success. Being in the
healthcare industry for many years,
he has learned its various functions
at various levels which include
hospitals and hospital management.
He has also extensively worked on
importing new equipment from
markets around the globe.
About Author
Satish Kannan
Co-founder
DocsApp
42 | March 2018 |

45. with smart minds and enthusiastic
individuals who are always striving to
make the best of everything given to
them. Or “Hustling” as we like to call
it. In the past few years, due to the
enthusiasm that technology has
inspired, we have seen huge behavioral
changes in the way we access multiple
services. Earlier we used to stand in
long queues to pay electricity bills,
take time out to walk to the store to
shop for necessities, book cabs a day in
advance, run to the bank for
transactions, and stand in queues to
book train tickets. Today, it is a
common practice to recharge phones,
pay for utilities, order clothes online,
make transfers, and all of this using
just a smartphone device. 10 years ago
if someone would have told, you
would a get a cab in 2 minutes by just a
few clicks on your phone, it would
have been hard to believe. Today, it is
an accepted reality; such is the power
of technology and this said technology
is penetrating into all domains
including healthcare. Healthcare is an
important domain in which technology
is crucial to meet the rising health
needs of the country.
Anecdotal reports suggest that a
whopping 700 million people have no
access to specialist doctors in India,
80% of the population live in rural
areas of the country and have minimal
or no access at all to primary
healthcare. The most shocking fact of
the matter is that 90% of specialist
doctors practice in the top cities of the
country, whereas 90% of the demand is
from people residing in places outside
tier 1 and tier 2 cities. There is huge
mismatch in patient demand and
supply of doctors.
Even though central and state
governments have initiated various
universal healthcare programs,
successful implementation of such
schemes is still a distant dream.
Government hospitals offer treatments,
but the poor infrastructure and the lack
of skilled staff makes it difficult for
people to avail these services. A lot
more needs to be done and that is
where technology can help. Moreover,
at the pace at which the country’s
population is growing, we would need
twice the number of doctors that we
have already in order to meet the WHO
standard. Startups like DocsApp, are
working hard towards making high
quality healthcare accessible to the
masses.
Today, we are a tech savvy generation;
we like to be served quickly, we cannot
even wait to think, we just Google it!
From going to our mom’s kitchen for a
home remedy when we were down
with the flu, we’ve evolved to
searching for online solutions.
According to statistics, 5% of the
Google search keywords are related to
health and medical conditions. There
has been a paradigm shift, people are
comfortable with talking to doctors
online, and it is more convenient for
the people to seek virtual help for all
health issues and ailments. The
younger generations in 20-40 age
brackets are looking online for doctor
consultations, medicine delivery and
getting labs test done at home and the
like.
The future hospitals as I see will be 70
% online and 30% offline. People
would get their OPD (Outpatient
Department) consultations done easily
over the mobile and consult the doctor
via video chat. At junctures where a
physical examination is mandatory by
the doctor, they would visit the hospital
after which they would further follow-
up with the doctor online. Primarily,
procedures and surgeries would
continue to happen at the offline
hospitals. What we see at DocsApp
today is that we provide specialist
doctor consultation for more than 1500
patients a day, which is higher than any
other offline hospital. This is an
indicator of the world that we are
going to see where patients will
primarily access doctor online and
meet physically only when absolutely
necessary.
For countries like the US and China,
healthcare is primarily driven by
Insurance companies and the State. On
the contrary, in India people have the
liberty to choose their preferred
medical care because a majority of the
population, 85% approximately, pay
for their medical consultations right
out of their own pockets. That being
said, new and innovative ideas will be
welcomed as it serves a dual purpose;
infrastructure costs of offline medical
care will be brought down drastically
which will make doctors will also be
able to serve patients beyond any
geographical limits and consultations
will be cost effective.
In the future, geographical constraints
will be a thing of the past. As the
access to high-speed internet is
increasing, video consultation is
becoming seamless and convenient.
We wouldn’t be surprised if VR
consultations would become a real
thing in the years to come.
The changing behavior of the young
populace combined with the strong
need for innovative solutions is how
we can solve the mammoth healthcare
issues in the country. Online healthcare
solutions will be the only and preferred
option in the days to come. The
internet has democratized multiple
industries like travel, music, retail etc.
The impact in healthcare domain is
truly waiting to unfold in the next 10
years. Better IOT devices for vitals
tracking, cloud software, AI helping
doctors in diagnosis, are all happening
as we speak. DocsApp and other
online health solutions are rightly
positioned to transform the future of
the Indian healthcare system.
Expert’s Insight
| March 2018 | 43