Quality assurance, repeatability and monitoring on additive manufacturing.ppt...MecklerMedia
The document discusses the need for quality assurance and repeatability in additive manufacturing. It notes that while computer-aided manufacturing (CAM) has provided benefits like precision and customization for decades, additive manufacturing poses new challenges for non-destructive evaluation and analysis of highly detailed structures. Current quality assurance methods rely heavily on human monitoring and experience. The document proposes automating quality assurance through technologies that consolidate process information, enable multi-directional communication between systems, and utilize machine vision, additional sensors, and machine learning to help detect failures during printing and improve the repeatability and reliability of additive manufacturing.
7 essential steps to implementing a process of quality assuranceArjun Dada
The document outlines 7 essential steps to implementing a process of quality assurance: 1) Identify organizational goals, 2) Identify critical success factors, 3) Identify internal and external customers, 4) Obtain customer feedback, 5) Implement continuous improvements based on feedback, 6) Select quality management software, and 7) Measure results. The goal is to ensure the organization meets customer needs and achieves a positive return on investment through a consistent quality assurance process.
Introduction to Process Improvement & Software Quality AssuranceAriful Haque
This document provides an introduction to process improvement and software quality assurance. It discusses why focusing on process is important, as it complements focusing on technology and people. Process improvement aims to shift blame for problems from individuals to processes. The document also introduces quality assurance and contrasts it with quality control. Key quality assurance activities are outlined, including quality planning and audits. Several quality models and tools are described, along with influential quality experts like Deming, Crosby and Juran.
The document discusses employee retention strategies and the manager's role in retention. It outlines objectives like identifying how retention strategies reduce turnover and how employees feel engaged. Retention strategies discussed include hiring the right people, empowering and valuing employees, feedback, recognition, and maintaining morale. Managers play a key role through creating a motivating environment, coaching, delegation, and focusing on employees' future careers. The overall goal of retention strategies is to keep desirable employees at an organization.
Quality assurance, repeatability and monitoring on additive manufacturing.ppt...MecklerMedia
The document discusses the need for quality assurance and repeatability in additive manufacturing. It notes that while computer-aided manufacturing (CAM) has provided benefits like precision and customization for decades, additive manufacturing poses new challenges for non-destructive evaluation and analysis of highly detailed structures. Current quality assurance methods rely heavily on human monitoring and experience. The document proposes automating quality assurance through technologies that consolidate process information, enable multi-directional communication between systems, and utilize machine vision, additional sensors, and machine learning to help detect failures during printing and improve the repeatability and reliability of additive manufacturing.
7 essential steps to implementing a process of quality assuranceArjun Dada
The document outlines 7 essential steps to implementing a process of quality assurance: 1) Identify organizational goals, 2) Identify critical success factors, 3) Identify internal and external customers, 4) Obtain customer feedback, 5) Implement continuous improvements based on feedback, 6) Select quality management software, and 7) Measure results. The goal is to ensure the organization meets customer needs and achieves a positive return on investment through a consistent quality assurance process.
Introduction to Process Improvement & Software Quality AssuranceAriful Haque
This document provides an introduction to process improvement and software quality assurance. It discusses why focusing on process is important, as it complements focusing on technology and people. Process improvement aims to shift blame for problems from individuals to processes. The document also introduces quality assurance and contrasts it with quality control. Key quality assurance activities are outlined, including quality planning and audits. Several quality models and tools are described, along with influential quality experts like Deming, Crosby and Juran.
The document discusses employee retention strategies and the manager's role in retention. It outlines objectives like identifying how retention strategies reduce turnover and how employees feel engaged. Retention strategies discussed include hiring the right people, empowering and valuing employees, feedback, recognition, and maintaining morale. Managers play a key role through creating a motivating environment, coaching, delegation, and focusing on employees' future careers. The overall goal of retention strategies is to keep desirable employees at an organization.
Transfer project and report TIM5 20122013pantapong
Transfer project and report TIM5 20122013
Sinnovation - GIZ promoting innovation system for ASEAN
1 year in Germany, Saarbrueken, Feldafing, Mannheim, Hoechenschwand, Koeln, Berlin, Frankfurt
This slide is to wrap up soft skill for project management. Project Manager should have both hard skill which is knowledge of theory, tools and technique and soft skill. Soft skill will help project manager can manage project smoothly and highly effective.
Best White Book for Build an E-Commerce Platform in Thailand (version 2017)Tum Nuttaporn Voonklinhom
My presentation for "E-Biz Expo 2017" & "6th E-Commerce Day 2017" @ Queen Sirikit National Convention Center (QSNCC) on Jun 16th, 2017 (Facebok Live: goo.gl/Msz8at)
More Related Content
Similar to Thailand SPIN: QA Excellence workshop 2014
Transfer project and report TIM5 20122013pantapong
Transfer project and report TIM5 20122013
Sinnovation - GIZ promoting innovation system for ASEAN
1 year in Germany, Saarbrueken, Feldafing, Mannheim, Hoechenschwand, Koeln, Berlin, Frankfurt
This slide is to wrap up soft skill for project management. Project Manager should have both hard skill which is knowledge of theory, tools and technique and soft skill. Soft skill will help project manager can manage project smoothly and highly effective.
Best White Book for Build an E-Commerce Platform in Thailand (version 2017)Tum Nuttaporn Voonklinhom
My presentation for "E-Biz Expo 2017" & "6th E-Commerce Day 2017" @ Queen Sirikit National Convention Center (QSNCC) on Jun 16th, 2017 (Facebok Live: goo.gl/Msz8at)
Similar to Thailand SPIN: QA Excellence workshop 2014 (20)
2. Outline
Quality
CMMI overview
Examples of Process Areas
5 Whys and Fishbone
Lean concept & Waste in Software Development
Value Stream Mapping
Summary
Q&A
2
4. Quality Definition
• Error-free
• Meet requirement
• Nothing more or less than the perception the customer has of you, your products, and your
services
• Value products and/or services delivered
• At the right time
Source: http://www.qualitydigest.com/html/qualitydef.html
Quality is a journey, not a destination.
4
5. Introduction to CMMI
CMMI:
Capability Maturity Model Integration by SEI (Software Engineering Institute)
Capability
the ability to do something
Maturity
the condition of growing
Model
framework or direction to do something repeatedly
Integration
combining things together
“A framework that aid an
organization in improving processes
and its abilities to develop, acquire,
and maintain its products and
services”
5
8. Instruction
• Village – Theme colorful
• At least 3 houses completed in phase
• Customer will inform more requirements
• Sales price per quality house: $100
• Late deliver charge per house $30
• Incomplete village cannot be sold.
• Materials that you can buy
– Magazine paper
– A4 paper
– Scissor
– Cutter
– Pen color
– Ruler
– Post its
– Pencil
8
9. Timeframe
• Discuss on MOW, Goal and Buy materials – 5 minutes
• Develop and Deliver – 10 minutes
• Discuss Problem & How to improve – 5 minutes
9
15. Requirement Development Process
Collected
Requirement
Elicit stakeholder
needs, constraints
and interfaces
Prioritize
requirements
Peer review
requirements
Develop Product
requirements
(component/functional/
non-functional)
Agreed
Requirement
15
16. User Story
As a Line user,
I want to create group chat
so that I can chat with many friends at the
same time.
Independent Negotiable Valuable Estimatable Small Testable
16
17. Acceptance Criteria
• After click creating group, the group name will be active within 1
seconds.
• The created group chat will be shown on Friends page under group
category.
• The number of participants in group will be shown behind the group
name.
• The maximum number of participants in each group is 50 persons.
• If the name of group hasn’t defined, the group name will be shown
as “no name”.
Specific Measurable Achievable Relevant Time-bound
17
29. Causal Analysis and Resolution
Opportunity
Outcome
Identify
opportunity
Analyse
opportunity
Implement and
control solution
Define and select
solution
Improvement action
and evaluation result
29
30. 5 Whys
• 5 Why’s can be used to investigate a specific failure to find a problems real root cause.
Tips:
• Keep asking until get the root cause
• If that didn’t happen, would the problem go away?
30
http://www.educational-business-articles.com/5-whys.html
31. Fishbone diagram
• "Cause-and-Effect Diagram" or "Ishikawa Diagram"
• Kaoru Ishikawa – 1960s
• A graphical method
• Finding the root causes of an effect (-/+).
31
http://en.wikipedia.org/wiki/Ishikawa_diagram
33. 5 Whys / Fishbone Workshop
• Project delay
• Deliver project on time but have many post release defects reported.
• Deliver project on time, test 100% coverage but customers do not want
the product.
Steps:
1. Define the Effect
2. Choose Categories
3. Brainstorm Possible Causes
4. Ask Why? to find the root causes
5. Investigate
34. Validation Process (VAL)
Requirement
Select product to
be validated
Prepare for
validation
e.g. environment,
invitation, etc
Analyze validation
result
Validate
Validation reports
Validation issues
Enchantment request
34
There are many validation methods.
Examples:
• Sprint Review
• Demo
• Pilot
• Test (e.g. EAP, Alpha)
• Simulation
36. Anything that use time, effort, space, or
money without adding customer value.
36
37. Software Development Waste
• Partially done work
• Extra features
• Re-learning
• Hand-offs
• Delays
• Task Switching
• Defects
Note: there are some necessary waste e.g. process, learning
7 waste
37
40. Value Stream Mapping (VSM)
• Used to analyze and design the flow
• Used in Lean environments
• Toyota
The six steps are:
• Identify the actions taken
• Specify the calendar time over the actions
• Specify actual work was taking place and waiting time
• Specify repeat work and time
• Total up the average time working
40
41. VSM Example
Register
2
10
Measure
5
20
Department Adm.
1
30
Meet Doctor
5
120
Payment
2
30
Get Medicine
5
90Duration
(min)
Actual time
(min)
• Actual time = 2+5+1+5+2+5 = 20 minutes
• Total time = 10+20+30+120+30+90 = 300 minutes
• Process efficiency = 20/300 = 6.67%
• Then you can investigate which one is waste that you can eliminate.
41