1. 2015
TEN LIVE - Award-Winning Technical Resource Solutions
GLOBAL RECRUITMENT AND RESOURCE MANAGEMENT PROVIDER
www.tenlivegroup.com
2. Who We Are: Not Your Average Recruitment Company
GLOBAL RECRUITMENT AND RESOURCE MANAGEMENT PROVIDER
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Founded in 2009 by industry experts Joanne Telfer and Gary Telfer
A deliberate and bold step away from the traditional image of
other recruitment companies to create a resourcing company
totally focused on its customers
Put simply, providing THE very best service to our customers is our passion
We work in strategic partnership with you to help you develop your business by providing
added–value resourcing solutions and by attracting the right talent to help you achieve
your goals
Pictured: Joanne Telfer and Gary Telfer at
Offshore Europe 2013
3. Our Team At Ten Live
GLOBAL RECRUITMENT AND RESOURCE MANAGEMENT PROVIDER
One of the most highly-experienced, skilled and well-respected
recruitment teams in the country - not only on the technical resourcing
side, but also across key support services such as project management,
payroll and finance
Sharing Ten Live’s vision - all staff work extremely hard in everything we
do to deliver excellence in customer service at all times (to all clients and
candidates & contactors)
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“Every one of our staff excels at providing quality service, creating innovative solutions
to add value to our clients’ businesses”, Joanne Telfer, Ten Live Director
100% excellence in external Legal & Compliance, Client Services & Processes in 2013 &2014 audits
One of the highest staff retention rates in the recruitment industry
4. Our Technical Recruitment Team At Ten Live
GLOBAL RECRUITMENT AND RESOURCE MANAGEMENT PROVIDER
Our Technical resourcing team really do know their stuff
They understand the tough challenges that you face in attracting
and retaining top talent and the resource shortages that exist in
key skills sets
Leading-edge industry resourcing practices and
technology
Our technical recruiters can source candidates for any technical
role, whether highly-specialised, in-demand, skilled or unskilled
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Our technical recruiters will go beyond the norm to get the right people for your business
5. Your Technical Recruitment ContactsAt Ten Live
GLOBAL RECRUITMENT AND RESOURCE MANAGEMENT PROVIDER
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Malcolm Thomson – Technical Resource Manager
• Responsibility for managing technical accounts
• Extensive experience in talent acquisition, technical experience and strong
commercial acumen. Extremely well-known and active in the Scottish
business community developed throughout UK, Aberdeen in particular
• Contact details: Mob 07834535690 or email malcolm@tenlivegroup.com
Christina McBride – Technical Resource Consultant
• Highly- experienced, all-round technical resource consultant, permanent
& temporary solutions
• Energy & engineering resourcing specialist, UK, global, focus on Middle
East
• Contact details: Mob 07736296815 or email christina@tenlivegroup.com
6. Your Technical Recruitment ContactsAt Ten Live
GLOBAL RECRUITMENT AND RESOURCE MANAGEMENT PROVIDER
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Joanne Telfer - Director
• Strategic partnerships, QMS and business development specialist
• Over 20 years industry experience
• Passionate about understanding client’s business challenges and providing
the most innovative, added-value resourcing solutions
• Specialist markets UK, Europe, Middle East, Africa, USA including South
America markets
• Contact details: Mob 07547761779 or email joanne@tenlivegroup.com
Gary Telfer - Director
• Over 25 years multi-sector industry
• Dynamic, proven, results-driven business development leader
• Focused on developing strategic partnership with our UK and
international clients to embrace their business needs and long-term goals
to deliver best-practice, quality resource solutions
• Specialist markets UK, Europe, Australia Pacific, Middle East
• Contact details : Mob 07547761780 or email gary@tenlivegroup.com
7. What we do: Added-value Professional Resourcing Solutions
GLOBAL RECRUITMENT AND RESOURCE MANAGEMENT PROVIDER
Our mission statement
100% client service excellence for all our clients, candidates & contractors across all sectors
What this means for our clients
We really listen to you, to understand exactly what you want and need both at people & business level
We understand the markets you operate in and provide our clients with added-value regular
market insights and analysis at no additional cost
We keep you in the loop at every step of the recruitment process
We work within tight timescales to get fast results
We go out of our way to recruit the best people for you
Highly-targeted approach creating a small pool of best-match
candidates, a few select candidates for interview,
resulting in immediate hiring by our clients.
Post-placement we will continued to support you with retention
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8. Our Success inAchieving Planned Objectives
We are MORE than recruitment
We provide a one-stop integrated resource management service;
• From senior executive to operational, technical & support on a
permanent, temporary and contractor basis, from individual
placements to staffing up full project teams
• From manpower strategy management, recruitment, through to
visa provision, relocation assistance and full payroll/invoicing
solutions
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Pictured Joanne Telfer, 2nd right
Winners of Lanarkshire Business
Excellence Awards 2014
http://www.dailyrecord.co.uk/news/local-news/lanarkshire-business-
excellence-awards-2015-4373104
9. Where We Work With Our Clients & Our Partners – UK
GLOBAL RECRUITMENT AND RESOURCE MANAGEMENT PROVIDER
We provide exactly the same levels of exceptional service to ALL our technical clients,
whether a leading FTSE 100, blue-chip global company, national or local SME
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Examples of Preferred Supplier Status
Global FTSE 100 energy company - Engineers, testers and inspectors in
Scotland rapidly to increased to 100+ contractors weekly, then extended globally
plus senior executives
Leading global supply chain management specialist – Operational,
admin, skilled and unskilled personnel
One of the world’s largest offshore drilling contractors - mechanical
engineers, electrical engineers, construction superintendents, pipeline &
structural supervisors, project managers, maintenance supervisors
One of the world’s largest industrial gases companies – scientific,
operational, supply services personnel
A leading provider of oilfield services to the international oil and gas
industry – sales, surveyors
Pictured: Joanne Telfer at
Offshore Europe 2013
10. Where We Work With Our Clients & Our Partners – UK
GLOBAL RECRUITMENT AND RESOURCE MANAGEMENT PROVIDER
Examples of The Types Of Technical Resource
Solutions We Provide To Our UK Clients (e.g. oilfield
support services, subsea, engineering)
• Engineers (mechanical, commissioning, electrical)
• Welders
• Field engineers, QHSE advisors, procurement, project engineers,
draughtsperson
• Design engineers & design managers
• Asbestos surveyors and analysts
• Leak sealing technicians
• Sales & Marketing Directors
• Operations directors/managers
• Electrical testing/inspection
• CNC operators/trainees
• Sales admin/co-ordinators
• Yard operatives
• HSEQ inspectors
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Pictured: Joanne Telfer & Gary Telfer at
Offshore Europe 2013
Pictured:
Joanne Telfer
at ’Doing
Business in
Commonwealth
Countries’,
Scotland House,
Glasgow 2014
11. Where We Work With Our Clients & Our Partners – Globally
GLOBAL RECRUITMENT AND RESOURCE MANAGEMENT PROVIDER
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Pictured: Joanne Telfer at the UK
Energy Excellence Reception, OTC
2013, Houston Chronicle
Examples of The Types Of Technical Resource
Solutions We Provide To Our Global Clients (E&P, Energy,
Telecommunications, IT)
• Engineers – Mechanical, Electrical, Process, Instrument,
Structural, Well Testing, Sales, Design
• Testers & Inspectors
• TPM and Continuous Improvement
• Full Project Teams
• Scientific Senior Managers and operational personnel
• Senior telecoms engineers
• Oil & gas drilling personnel
• Oil & gas resourcing solutions & HR consultancy
• Senior IT consultants
• Commercial – Operations, Business Development
& Sales Managers and support
• Chemical Commercial Managers
• Industrial Chemicals Sales
• Business Manager – drilling
• QHSE, QA & QC
• Wellhead intervention & technicians
• Project managers
• Director of environmental
12. What Our Clients Say About Ten Live
GLOBAL RECRUITMENT AND RESOURCE MANAGEMENT PROVIDER
• “If you’re struggling to find staff, then you need to get in touch with Ten Live now! “
General Manager, major global oilfield services client. Recommended Ten Live to other business
units heads. In fact a large percentage of our business comes from client referrals!
• “We have been a partner with Ten Live since their inception and have developed a
strong business partnership based on the excellent client service, quality of staff and
overall professionalism they provide. Ten Live are now a key supplier of agency staff and have
been significant in supporting our Production volumes ( the highest in the company’s history). We
look forward to a continuing strong relationship with Ten Live”, FTSE 100 Global Energy Client
• “Fantastic service that is delivered by Ten Live’s unique way of assessing and
assigning the right people to the right task - this minimises our staff turnover and maximises
our labour productivity” Global energy client
Source: Client Feedback 2014
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Our excellent reputation is based on building and maintaining strong client relationships
and on the quality and reliability of the service we provide;
13. What Our Candidates & Contractors Say About Ten Live
GLOBAL RECRUITMENT AND RESOURCE MANAGEMENT PROVIDER
• “Best agency in Scotland by a country mile”
• “5 out of 5, perfect, excellent service. Everybody for Ten Live is very friendly and helpful. Thank you”
• “Been with Ten Live since Day 1 – ahead of the rest”
• “The service provided by staff is always 1st class. Staff are always very helpful. Great
communication”
• ”Been with Ten Live from day one on and off and have always been looked after – well
done Ten Live”
• “The service provide by Ten Live is first class. Very understanding of the fact that I have another job
and they always do their best to fit in with that”
• “Best agency ever worked for. Great service and great communication”
• “Very pleased with the service from Ten Live, since becoming a contractor with Ten Live. Staff are
professional, friendly and prompt with assignment details.”
• “It's a 5 (out of 5) from me, very happy with everything so far, plenty of work offers,
thanks guys, and it’s much appreciated”
Source: Candidate & contractor customer service surveys 2014
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14. What Makes Ten Live Different To Other Technical
RecruitmentAgencies?
GLOBAL RECRUITMENT AND RESOURCE MANAGEMENT PROVIDER
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We really are different - We are not just passionate about sourcing and engaging the best people for your
business. Post engagement we will continue to work with you to devise and implement strategies to retain your
best employees
15. Giving Something Back – Charity Support & Sponsorship
GLOBAL RECRUITMENT AND RESOURCE MANAGEMENT PROVIDER
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We are extremely committed to supporting the local community and
our local nominated charity is the St Andrews’s Hospice,
Airdrie e.g. Ten Live support the annual St Andrew’s Hospice Red Hot
Ball
Ten Live support the Saints & Sinners Scotland charity and
support the annual Saints & Sinners Race Night at Hamilton Park
racecourse. Members of Saints & Sinners include Gavin Hastings, Sir
Jackie Stewart, Colin Montgomerie and Sir Menzies Campbell.
Sponsoring Young Talent - we support rising young tennis stars
across Scotland. We are committed to supporting young people and
athletic talent to achieve their full sporting potential by reducing
the financial burden of training and competition costs.
16. 16
About Ten Live
Ten Live Group Structure
Awards, Accreditations & Memberships
Working Partnerships
Achilles Link-Up
Accreditation For Provision
of Recruitment Services &
Contingency Labour
UK’s leading SourceUK e-
procurement database to
the UK Government &
Public Sector
Ten Live achieved 100% in 2014 & 2013 in
Legal & Compliance, Client service ,
Operational Processes external audits
ISO - We are committed to
quality, continuous improvement
and excellence in client service
via our QMS system
Also Winner Best New Business
2010, Finalist Scottish
Business Awards Winner
Business Accelerator, UK
Business Awards
REC member, the only UK body
committed to raising standards and
highlighting excellence throughout
the recruitment industry
Officially one of
the Top 90
Companies in
Scotland
17. Our Company Details
GLOBAL RECRUITMENT AND RESOURCE MANAGEMENT PROVIDER
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Company Name Ten Live Ltd
Company Address Atrium, North Caldeen Road, Coatbridge, ML5 4EF
Contact No tel 01236 702007 (24 hrs) fax 01236 702157
Website http://www.tenlivegroup.com
Email info@tenlivegroup.com
Company Reg No SC369924
VAT Reg No 369924
Directors Gary Telfer gary@tenlivegroup.com 07547761780
Joanne Telfer joanne@tenlivegroup.com 07547761779
REC 00083718
ISO 9001 49212/A/0001/UK/En
ISO 14001 140012012014
OHSAS 18001 180012012014
Achilles 132461
Insurance Employers £10m Public £5m Professional £2m DNI £10k
18. www.tenlivegroup.com
Ten Live
United Kingdom: 0044 1236 702007
Middle East, Asia & Africa: 0044 7547 761779
Australia & Pacific: 0044 7547 761780
Telephone: 0044 1236 702007
Email:info@tenlivegroup.com
GLOBAL RECRUITMENT AND RESOURCE MANAGEMENT PROVIDER
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Editor's Notes
Our mission statement
We are dedicated to providing 100% client service excellence for our clients and candidates in the engineering, energy, manufacturing, rail & transportation, telecoms, supply chain and generalist recruitment sectors for permanent and temporary roles in the UK and internationally.
What this means for our clients
We really listen to you, to understand exactly what you want and need.
We understand the markets you operate in and provide our clients with added-value regular market insights and analysis at no additional cost e.g. UKCS, U.S. Oil & Gas, Brazil, Australia.
We keep you in the loop at every step in the recruitment process, allowing us to work together with you to re-evaluate and adapt your requirements where necessary to ensure we ONLY supply you with the right people with the right skills for your business.
We work within tight timescales to get fast results, conscious of budgets and profitability. We provide a quick turnaround from initial job spec consultation to placement. Through our Engage Programme we carry out a rapid, but thorough assessment & identification of exact skills required together with our clients
We go out of our way to recruit the best people for you. Our highly-targeted approach means we only create a small pool of best-match candidates and narrow this down to select a few top candidates to put forward for interview, resulting in immediate hiring by our clients.
We continue to provide excellent after-sales and follow-up service to clients and candidates.
We are not simply just about recruitment
We provide a one-stop integrated resource management service
-From senior executive to operational, technical & support on a permanent, temporary and contractor basis, from individual placements to staffing up full project teams
- From manpower strategy management, recruitment, through to visa provision, relocation assistance and full payroll/invoicing solutions.
Pictured Joanne Telfer, 2nd right at the Lanarkshire Business Excellence Awards winners 2014
http://www.dailyrecord.co.uk/news/local-news/lanarkshire-business-excellence-awards-2015-4373104
We provide exactly the same levels of exceptional service to all our technical clients, whether a leading FTSE 100, blue-chip global company or national and local SMEs in oil & gas/UKCS, shale gas, renewable energy, engineering and manufacturing
Preferred Supplier Status
Global FTSE 100 energy company - Engineers, testers and inspectors in Scotland rapidly to increased to 100+ contractors weekly, then extended globally to MENA & Australia Pacific South America /Brazil and sourcing and placing senior executives in permanent roles in procurement/supply Chain, HR, total production maintenance & continuous improvement