Course:- Management Information System Members:- Bilal Anwar 57385 Salman Haji Latif 56830 Tariq Mehmood 56908 Teacher:- Sir Tariq Tanoli

1. Management Information System
in
Telenor Pakistan
Group Members:
Bilal Anwar (57385)
Salman Haji Latif (56830)
Tariq Mehmood (56908)
Faculty:
Sir Tariq Tanoli

2. Tariq Mehmood
MS – HRM
SID – 56908
Email:
shadowsofursoul@gmail.com
tariqmehmooda30s@gmail.com
LinkedIn Profile:
https://www.linkedin.com/in/tariq-mehmood-87530840/

3. Introduction
Who are we?
• Telenor Group has mobile operations in 12 countries across Europe and Asia.
• Enabling people to communicate for more than 150 years.
• Telenor Group is one of the world’s major mobile operators with more than 160
million mobile subscriptions.
• In Pakistan, Telenor started operations on March 15, 2005.
• Has a subscriber base of 32 million in Pakistan.
• Became pioneer of Mobile Financial Services in Pakistan by launching Easypaisa
in 2009.

5. Mission and Values
.
Our Vision:
Our vision is simple: We're here to help
We exist to help our customers get the full benefit of communications services in their daily lives.
The key to achieving this vision is a mindset where every one of us works together: Making it easy to
buy and use our services. Delivering on our promises. Being respectful of differences. Inspiring people
to find new ways.
Core values:
• Make it Easy
• Keep Promises
• Be Inspiring
• Be Respectful

6. Our Products and Services

7. Organizational Hierarchy
Chief Executive
Officer
Chief Technology
Office
Chief Marketing
Officer
Chief Financial
Services Officer
Chief Finance
Officer
Chief HR Officer
Chief Corporate
Affairs Officer
Technology
Division
Commercial
Division
Financial
Services
Division
Finance
Division
Human
Capital
Division
Corporate
Affairs
Division

8. HRM Information System of
Telenor
h2h
Headcount
Management
Online
Recruitment
Expense
Claims
Leave
Management
Event
Management
Performance
Management
Travel & Fleet
Provident
Fund

9. Customer Support Management
Information System
CBS
Service
Information
Collection
Rating
Product
management
Recharge
Payment
Billing
CDR
management
Network and
service type

10. Engineering Management
Information System

11. Engineering Management
Information System

12. Engineering Management
Information System
EMS
Network
Monitoring
Alarm
Monitoring
Network
Configuration
Inventory
management
Hardware
Monitoring
Environmental
Monitoring
Optical fiber
cable
monitoring
Fault
Troubleshooting
Network
Performance
Management

13. Thanking You