This document provides an overview of Greencastle Telematics Consulting. Greencastle is an experienced implementation firm founded in 1997 by US Army veterans. They help clients maximize the value of change initiatives by controlling implementations until programs are well adopted. Their approach focuses on long-term adoption through change management and process improvement, not just quick deployment. The document outlines Greencastle's services and approach to telematics implementations and how they can help clients achieve desired behaviors and realize full return on investment.

1. Greencastle Telematics Overview
April 7th, 2016

2. Greencastle Associates Consulting, LLC 2016
Who We Are and What We Do
Greencastle Associates Consulting is recognized as the ‘go-to’ firm for the
implementation of critical initiatives. We maximize change initiatives for our clients
by leveraging our military and professional leadership and the values of our company.
Founded in 1997 by United States Army Veterans, Greencastle is an experienced
implementation firm with a clear vision:
Allow your people to be successful in their core jobs and not in their ability to implement
a complex, critical initiative that may only occur once in their career.
At the end of the engagement, our clients own the improved program, have the tools for
success and have a clear path forward.
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3. Greencastle Associates Consulting, LLC 2016
Greencastle Truths
 People and process are more important than technology
 Quality is better than quantity
 Implementations can be replicated but not mass produced
 Competent implementation specialists cannot be created
after emergencies occur
 Clients must own the process
 Success of the client is paramount
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4. Greencastle Associates Consulting, LLC 2016
The Greencastle Difference to Maximize Value of ChangeProgramAdoption
Implementation Timeline
Planning Execution
“Go-Live”
Close Program
Sustainment
Value gained by
controlling the
implementation until
well past the tipping
point
Tipping Point
Greencastle
Implementation
Installation
“The tipping point is that magic moment when an idea,
trend, or social behavior crosses a threshold,
tips, and spreads like wildfire.”
Malcolm Gladwell
By controlling the implementation for a period of time after
the tipping point, an organization can continue
the momentum gained and drive maximum adoption
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5. Greencastle Associates Consulting, LLC 20165
Installation versus Implementation
Client Self Install
Installation = Fast Installation + Functional Device
“GET TECHNOLOGY DEPLOYED AND
WORKING AS FAST A POSSIBLE”
Implementation = Fast Installation + Functional Device + High Quality
+ Process Improvement + Change Management + Training + Feedback +
Workflow + Policy + Deliberate Program Reinforcement
“GET USERS TO ADOPT THE DESIRED BEHAVIOR
AS SOON AS POSSIBLE”
Time To Deploy Devices
Maximum ROI can only be achieved with nearly 100% adoption of desired program
Typical deployment focuses on:
• Improved installation speed
• Go-live of device
• Accuracy of device installation
Greencastle Implementation focuses on:
• Long term program adoption
• Driver/user behavior change
• Process improvement
• Workflow improvements
• High quality implementation
• Making the complex simple
Client usually focuses on:
• Leveraging internal resources
• Cost containment
• Compliance
TypicalDeployments

6. Greencastle Associates Consulting, LLC 2016
How Greencastle Can Help You
 Business Case Development: Create case for telematics
 Mixed-Device Environment: Creating a cohesive, mixed device environment
(existing telematics gradually being replaced by new vendor)
 Vendor Selection: 3rd Party, unbiased, facilitated vendor selection
 ROI Improvement: Installed devices not realizing ROI as expected
 Program Concerns: Concerns about complex/challenging deployment (IE: Need
to deploy multiple technologies at once)
 Program Maturity Improvements: Company desires to improve operations in
support of corporate strategic goals
 Technology Adoption Issues: Devices are installed, but program has stalled
 Expanding Fleet Responsibilities: Adding new roles and technology that is
associated with telematics (Derive Technology, XL Hybrid, ELDs, etc.)
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7. Greencastle Associates Consulting, LLC 2016
Indicators for Engaging Greencastle
 Your company has one chance to get it right
 You are excited about program, but not ready
 Quality is an important decision factor – above cost
 Poor experience with previous installation vendors
 Additional and associated fleet projects that need coordination
 You recognize the need for policy, workflow or other non-technology
organizational changes
 Your organization can’t mandate required changes and requires a high
degree of decentralized stakeholder buy-in
 Low degree of confidence in field adoption of desired behavior
 Field personnel do not recognize need for technology devices
 It is important to understand how this technology supports the strategic
roadmap
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8. Greencastle Associates Consulting, LLC 2016
Greencastle Telematics Service Offerings
Business Case
Development
Provide leadership with a common operating
picture to make an informed decision on the
best course of action to pursue
Build the business justification and
stakeholder buy-in for implementing or
increasing telematics capability maturity
Vendor Selection
Right technology solution with the right
vendor with negotiated favorable terms
Find the best solution based on business
goals and stakeholder buy-in to achieve the
desired return on investment
Implementation
Readiness
Assessment
Set the conditions for a successful
implementation which reduces the cost and
time to implement
Capture and address all major opportunities,
issues and stakeholder positions associated
with telematics implementation
Implementation
Achieve sustainable desired behavior faster
with the least amount of productivity loss in
order realize the return on investment
Holistic approach that addresses the people,
process, technology and operations that
deliver the greatest value in the shortest
time
Tune-up
Achieve a greater return on the telematics
investment
Increase or mature the capabilities of
telematics to achieve higher goals with the
required desired behaviors
Description Benefit
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Offering