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Similar to Telehealth's evolution in 2020 continues to dominate the healthcare industry
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Telehealth's evolution in 2020 continues to dominate the healthcare industry
- 2. WHATS TRENDING? OUR TOP FOUR PICKS Shift from offline to online Rising incidence & prevalence of mental health illnesses Alarming rates of provider and staff burnout Operating a clinic is getting harder than ever 1. 2. 3. 4.
- 3. The shift from offline to online Before COVID-19, virtual care existed but on the fringe of the healthcare system. Evidence grew of its effectiveness in various specialties but adoption was slow. But COVID-19 forced millions of healthcare providers to adopt telehealth and shift their practice online. It moved from the fringes and into the spotlight. A recent study found 81 percent of behavioral health providers surveyed used telehealth for the first time during the pandemic.
- 4. Timeline of Telehealth 1960s - EARLY DAYS The first case of telehealth via telephone: the University of Nebraskaa has a doctor exchange documents for neurological examinations. The first case of telehealth via video: the Nebraska Psychiatry Institute had psychiatrists use CCTV to see and interact with their patients. 1925 - THE "FIRST" The magazine "Science and Invention" introduces the concept of the "radio doctor" - a doctor who interacts via video and audio with a patient. 1990s - DEVELOPMENT The American Telehealth Association (ATA) was formed. As well, many governments started funding telehealth projects.
- 5. Timeline of Telehealth (cont.) 2021 AND BEYOND While in-person healthcare is expected to increase gradually, telehealth will still account for 440 million visits in 2021. 2000s & 2010s - EARLY ADOPTERS More health care organizations start experimenting with telehealth. Telehealth use increase by 53% from 2016 to 2017 mostly for mental health or primary care services. Yet, less than 10% of the US population used telehealth. 2020 - ACCELERATION Providers switch to 100% virtual to deliver services and saw an explosion in usage. For example, Brighton Health Plan Solutions in New York saw telemedicine visits up 3,400%. The American Psychologists Association (APA) reported 96% of psychologists saw patients remotely during COVID-19, a jump from a mere 20% before COVID 19.
- 6. 85% What do patients think? How does Telehealth help Patients *Percentages are based off of United Steates Saving 93% $19-$120 of patients are willing to accept telemedicine as a sufficient form of medical care of telepsychiatry patients feel that they can present the same information virtually as they can at a face-to-face visit The average cost patients save by not having to commute, or take time off work. Saving an average of 1500-2000$ anually. (price does not include childcare) Telehealth makes it easier for people with disabilities to access care. Studies show telehealth improves access for specific populations like older adults, geographically- isolated people, and those lacking access to public transportation. Patients get convenience and access to care from the comfort and privacy of their own homes. As well, patients do not have to take time off work, commute, or arrange childcare. To many, telehealth is a video appointment with a mental health counselor or doctor. But telehealth can be more than that. With the right solution, patients can schedule their own appointments, securely message their providers, and access their records.
- 7. 2021 and beyond Hybrid is the key 2020 has shown that telehealth can deliver quality mental health services. Telehealth usage has reached historic highs in 2020. Also, over 70% of behavioural health providers expressed they will continue providing telehealth post-COVID. Why? Because telehealth tackles longstanding mental health care issues like lack of access and barriers. The future will have mental health providers shifting to a hybrid option for their practice - in-person and virtual care. Patients won't return to the norm - in-person care for everything. Providers now have a financial incentive to offer virtual care. And the mental health system will benefit.
- 8. COVID-19 and beyond Fact 2 Only 5% of virtual healthcare visits result in the need for an in-person examination. Fact 1 Telehealth-based solutions are projected to save the healthcare industry over $305 billion annually. Fact 3 96% of Telepsychiatry patients are satisfied with virtual mental healthcare. Fact 4 Healthcare providers completed 50-175x more telehealth visits in 2020 than they did in previous years. Let's talk statistics
- 9. Before the COVID-19 pandemic, we were already in a mental health crisis. Now, it looks certain that the crisis has gotten worse. In a study conducted in the UK, rates of mental distress have significantly increased during the pandemic. Forty percent of Canadians surveyed indicated their mental health has worsened, particularly the unemployed, those with a pre- existing mental health issue, and the youth. 1 out of 5 diagnosed with COVID-19 is also diagnosed with a mental health disorder like anxiety, depression, or insomnia. As rates of mental health increase, so are the demand for mental health services. A recent survey by the National Council for Behaviour Health found over 52 percent of organizations have seen increases in services. Rising incidence & prevalence of mental health illnesses
- 10. Improve access and reduce wait times Reduce delays in care and improve continuity of care by complementing your practice with telehealth platforms. Improve patient engagement Increase patient engagement by using digital health tools like secure messaging and patient portals to stay engaged with patients. Demand more funding Governments and institutions should substantially increase funding for mental health programs and research. Be more efficient to reduce admin overhead Streamline & digitize your workflow using tools like online booking & automated notifications to reduce admin overhead so you can focus on care. Continue addressing the stigma of mental illness Continue advocating and educating people about mental illness. Now what? 2021 and beyond 2021 will demand more from our mental health and behavioural health providers to take care of our communities and families. It will take a team You can't do it all on your own. Collaborate with other healthcare professionals when possible.
- 11. Increased Provider & Staff Burnout Frontline healthcare professionals face high adversity, workloads, and stress, making them vulnerable to burnout. In a recent survey, more than two-thirds of physicians say they're feeling burned out in 2020 due to paperwork, working countless hours, and COVID-19. Among mental health professionals, over half reported moderate to high burnout. Common symptoms of burnout are emotional exhaustion, depersonalization, and lower self-evaluation. Burned- out providers tend to provide a lower quality of care and pose a financial burden to the healthcare system.
- 12. Manage workload Delivering therapy and managing a practice can be overwhelming. That is why you should take a look at your calendar and caseload and ask - is it manageable? Should I accept more patients or reassign patients to a different provider? Be selfish - think self-care Providers have been trained to think - patients first, yourself second. But how can your patients improve if you are not healthy and available? Attend self-care workshops, yoga, massage, and mindfulness meditation to learn more about how you can reduce burnout and take care of your health. Reduce paperwork without impacting patient care Every hour of actual patient care, you spend an hour doing administrative work - calling, scheduling, invoicing, forms & charting, etc. Some tools that streamline administrative activities and increase efficiency are online booking, automated invoicing, and automated notes. Now what? 2021 and beyond What can you do? Be efficient & effective Look for opportunities where you can deliver care efficiently - like with group counseling. Studies have shown some forms of group counseling are as effective as individual counseling. Find a virtual solution that can facilitate a group counseling session to remove barriers to patient access.
- 13. A clinic provides much needed mental health therapies and services. It helps people in the community work, contribute to the local economy, and live quality lives. But a clinic is also a business. And operators are working harder than ever before to keep the lights. Operating a clinic is getting harder than ever
- 14. So, whats so difficult? Running a clinic can run up to $70-100,000 USD per year. And with expenses like commercial rents and marketing rising, it is more difficult than ever to keep the doors open. The average practice loses an estimated $150,000 USD per year in revenue due to missed appointments. Thus many operators have the administrative burden to keep no-shows low to avoid financial loss. In a recent study, behavioral health organizations reported losing 20 percent of their annual revenue. More alarming, only 40 percent expect to survive for less than six months. Let's talk numbers
- 15. 2021 & beyond, now what? HOW DO YOU OPERATE TO KEEP UP WITH THE TIMES? Deliver more therapy online By delivering more through virtual care, you can effortlessly expand your practice while effectively reducing no shows. As well, virtual care can reduce in-person expenses while still providing quality care. Working solo? Get in a group practice Many mental health providers work on their own. Setting up a group practice with a few of your colleagues allows you to reduce costs like administrative staff, leases, and technology. Make it easy to access your services Use tools like online booking and secure messaging so patients can easily access your services to increase bookings and decrease administrative costs.
- 16. Organizations We Work With TRUSTED BY THE BEST ...and hundreds more!
- 17. Talk to Us Phone Number (North America 1 (855)-951-3246 International 1 (833)-533-0477 Website www.adracare.com E-mail Address info@adracare.com