The document outlines Techsurge Learning's development process which includes several phases: project kickoff, high level design, design, storyboard, course development, alpha/beta testing, and project closure. It involves teams like sales, project managers, instructional designers, developers, and QA. Key steps include creating requirements and plans, designing prototypes, scripting and signing off storyboards, developing courses, addressing issues found, and getting client approval before closing projects.

1. Development Process - Techsurge Learning Pvt. Ltd.

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DEVELOPMENT PROCESS
Project Kickoff High Level Design
Phase
Design Storyboard
Course
Development
Alpha Beta
Project Closure

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PROJECT KICKOFF
Project scope, Key deliverables, Project
team, Communication plan, Process
workflow, Assumptions and next steps
SOW/Requirement
from Client
Share source content
and style guide if any
with development team
Validation of project
scope, Creation of
Requirement
document
Identify Functional
Leads and create
detailed project plan
Teams Involved: Sales Team, Project/Delivery Managers, ID

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HLD-High Level Design
Teams Involved: Sales Team, Project/Delivery Managers, ID
Create HLD Review HLD
Release
HLD to
Client
Gaps/
Suggestions
/missing
inputs
Fix HLD
Yes
No

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DESIGN
Teams Involved: Project/Delivery Manager, ID, Design Team
UX design + ID approach
(as applicable)
Sign-off of Prototype and
Audio Sample
Design Walkthrough
Prototype Creation and
Closure of templates
Design Sign-off
Share audio sample with
client
Approval on Audio
sample
Content gap analysis

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Teams Involved: Project/Delivery Manager, ID Team, Content Editors, Audio Team
Sign-off Storyboard
and approve for client
release
Script the
storyboard (SB) and
park it for internal
review
Gaps/
Suggestions/
missing
inputs
Fix the SB
Review the
SB
Verify the client
fixes and share
sign-off
Client Fixes
Release the SB for
client review
Review the
SB and share
feedback
Client sign-off
on SB
Gaps
/Suggestio
ns?
Yes
No
Yes
No
Release script
for signoff
Audio
Recording
Audio
verification and
approval
STORYBOARD

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COURSE DEVELOPMENT
Teams Involved: Project/Delivery Manager, ID Team, QA Team, Development Team
Release the course
to client
Signed-off SB and
Audio files
Create media
graphics/animations
Construct/Integrate
media
Upload media
Perform review
fixes
Review by ID and
internal QA
Fixes Verification
and Media Sign off
Fixes Verification
and ID Sign off
Mapping, Review
and Sign off

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ALPHA/BETA
Teams Involved: Project/Delivery Manager, ID Team, QA Team, Development Team
Update the SB wherever
required and highlight the
changes.
Coordinate with the
media/construction/Engg.
team to address issues
Verify if all the issues including media
and functionality related are resolved
in the course and release the course to
QC for validation/sign-off
Make changes in the course
Release course to client
Review from Client