How can we generate creative ideas and present them effectively to an audience? I delivered this presentation to participants of the overseas leg of Asian Undergraduate Summit at Incheon National University in July 2018.
HR management in odoo helps you to manage all your human resource operations. Human resource module in Odoo efficiently manages Employee details, Time and Attendance, Salary, Leaves, Expenses, Recruitment and Employee evaluation.
Business ManagementWord count 3,500 words (+-10)This as.docxdewhirstichabod
Business Management
Word count: 3,500 words (+/-10%)
This assessment is aim providing you with an appreciation and in-depth understanding of the key and practical issues in management within organisations. These areas will include the role management plays within an organisation, the development and motivation of people and the management of a culturally diverse workforce.
You need to conduct an in-depth analysis of a recognized organization on various aspects of its operations. You shall apply the relevant management concepts / theories learnt in this module to discuss the chosen organization operations and performance.
The report shall be structured in the following way:
1. Introduction (overview of report and justifications of chosen organisation)
2. Chosen organisation’s scope of business and organisational structure
3. The various levels of management and functions of the chosen organization
4. Leadership style of the CEO / senior management and impact on the organizational performance
5. Organisational culture type and implications on employee behaviours
6. HRM system with focus on HRD policies and practices
7. The chosen organization’s diversity management policies and practices
8. Conclusion
9. Reflection (150 words) – what did you learn about this organization in terms of how the management lead the organization and how it offered you a valuable lesson in management practices
Sources of references used to prepare this report may include the company annual report, press, consultancy reports, journal articles or other relevant sources. Avoid using unreliable sites such as Wikipedia or paid essay sites.
The report will be graded based on the following criteria:
1. Ability to critically evaluate the role and impact of management within an organisation.
2. Ability to analyse and evaluate the varying types and levels of management within an organisation.
3. Ability to identify key principles related to the management and development of people within
organisations.
4. Ability to demonstrate self-awareness, openness and sensitivity to diversity in terms of people, cultures, business and management issues.
5. Overall presentation (format) in writing a report including keeping to the Harvard Referencing system
Marking Criteria
Content and Analysis (Total: 80 marks)
· Demonstrates an understanding of an organisation.
· Thorough research and application of relevant theoretical construct(s).
· Evidence of critical thought and analysis.
· Close integration of supporting evidence.
Report Style and Presentation (Total: 20 marks)
· Follows correct structure and format of report.
· Clarity of expression.
· Logical flow of content; sentence structure, grammar, punctuation, paragraphs and spelling.
· Correct use of Harvard system of referencing.
Please note that plagiarism and cheating in any form will be penalised. Each report shall include the Coursework Grading Form as the cover page stating clearly the module title, student na.
Business ManagementWord count 3,500 words (+-10)This as.docxfelicidaddinwoodie
Business Management
Word count: 3,500 words (+/-10%)
This assessment is aim providing you with an appreciation and in-depth understanding of the key and practical issues in management within organisations. These areas will include the role management plays within an organisation, the development and motivation of people and the management of a culturally diverse workforce.
You need to conduct an in-depth analysis of a recognized organization on various aspects of its operations. You shall apply the relevant management concepts / theories learnt in this module to discuss the chosen organization operations and performance.
The report shall be structured in the following way:
1. Introduction (overview of report and justifications of chosen organisation)
2. Chosen organisation’s scope of business and organisational structure
3. The various levels of management and functions of the chosen organization
4. Leadership style of the CEO / senior management and impact on the organizational performance
5. Organisational culture type and implications on employee behaviours
6. HRM system with focus on HRD policies and practices
7. The chosen organization’s diversity management policies and practices
8. Conclusion
9. Reflection (150 words) – what did you learn about this organization in terms of how the management lead the organization and how it offered you a valuable lesson in management practices
Sources of references used to prepare this report may include the company annual report, press, consultancy reports, journal articles or other relevant sources. Avoid using unreliable sites such as Wikipedia or paid essay sites.
The report will be graded based on the following criteria:
1. Ability to critically evaluate the role and impact of management within an organisation.
2. Ability to analyse and evaluate the varying types and levels of management within an organisation.
3. Ability to identify key principles related to the management and development of people within
organisations.
4. Ability to demonstrate self-awareness, openness and sensitivity to diversity in terms of people, cultures, business and management issues.
5. Overall presentation (format) in writing a report including keeping to the Harvard Referencing system
Marking Criteria
Content and Analysis (Total: 80 marks)
· Demonstrates an understanding of an organisation.
· Thorough research and application of relevant theoretical construct(s).
· Evidence of critical thought and analysis.
· Close integration of supporting evidence.
Report Style and Presentation (Total: 20 marks)
· Follows correct structure and format of report.
· Clarity of expression.
· Logical flow of content; sentence structure, grammar, punctuation, paragraphs and spelling.
· Correct use of Harvard system of referencing.
Please note that plagiarism and cheating in any form will be penalised. Each report shall include the Coursework Grading Form as the cover page stating clearly the module title, student na.
Becoming a Better Practitioner (BBP) Assignment (40 points) Monito.docxrobert345678
Becoming a Better Practitioner (BBP) Assignment (40 points) Monitoring clients’ perceptions of the change process and their own improvement is central to clientcentered social work practice. It is also a key ingredient in improving the skills and expertise of the social worker. The purpose of this assignment is for you to monitor your work with clients and use the feedback to improve your social work practice skills. The term “client” here refers broadly to the individuals or groups that you are serving or engaging in change efforts with. Specifically, you will use the Outcomes Rating Scale (ORS) and the Session Rating Scale (SRS) (Duncan, 2010) on a regular basis (5- 9 weeks) with 2 or more clients this semester. Administering the scales over time is critical to observing client progress and your own skill development. Administering the scales to more than one client is necessary in order for you to consider the impact of client characteristics on your effectiveness. Using the ORS/SRS Recording Form, you will record data from these two instruments and takes notes about clients’ feedback in relation to their scores (including quotes when possible). You will also record the changes you make in your practice in response to this feedback. Your descriptions of these changes should be specific and concrete. You will then integrate the numerical data, client feedback, and your practice changes in a final report. Modifications can be made to adapt the scales to diverse practice settings (see Appendix A: Modification for BBP Assignment). You can also choose an alternative measurement tool with prior instructor approval. The main body of the final report should be no more than 6,000 words and should include the following: Part 1 (5 points) Due Week 5 1. Introduction to field setting and your role (2 paragraphs). 2. Client Case Summaries (client demographic information, presenting concern, primary goal(s) of your work) (1 paragraph each). For students reporting on single contact roles and groups, please provide an overall summary across clients or distinct groups of clients. 3. Completed SRS/ORS Recording Form (at least once for your clients). Only the form needs to be submitted and not the SRS/ORS scales themselves. It can either be handwritten or typed. (See example Appendix B: Sample ORS/SRS Recording Form) 4. Optional: Include a thorough description of all modifications that you intend to make to the measurement tools or evaluation process. Part 2 (35 points) Due Week 14 5. Summary of Data a. Combined SRS and ORS graphs for each client. For single-contact roles, compare scores across two or more “types” of clients over time (e.g., children vs. adults, cancer patients vs. mothers in ICU, men vs. women). b. Visual interpretation of graphs (2-3 sentences). c. Interpretation of clinical cutoff scores and Reliable Change Indices (RCI). Alternative cutoffs and change indices must be developed and described if scales are modified. (2-3 sentences) 6. Pract.
NameHRT 4760 Assignment 06AccommodationThis is one of a p.docxhallettfaustina
Name:
HRT 4760 Assignment 06
Accommodation
This is one of a package of 15 different assignments that comprise the Elements of Service, which you will study this term. For this assignment, you will observe elements of service in almost any particular service establishment. A few examples of service establishments would include, but not be limited to these: Hotel, resort, private club, restaurant, airline, cruise line, grocery store, doctor’s office, coffee house, and scores of others. Your answers to this assignment will all focus on the particular service element that appears in the above template title (Accommodation), which also corresponds to those listed in your textbook and Power Point slides.
Here is a list of the 15 Service Elements that I am asking for you to observe and, by answering a set of questions provided in each assignment, critically analyze. While the question templates all ask for you to answer the same questions, each assignment’s set of questions focuses on a different Service Element (15 in all):
01 Timeliness
02 Incremental Flow
03 Anticipation
04 Communication
05 Customer Feedback
06 Accommodation
07 Supervision and Organization
08 Body Language
09 Attitude: Tone of Voice
10 Tact
11 Attentiveness
12 Naming Names
13 Guidance
14 Selling Skills
15 Gracious Problem Solving
Here are a few tips for successfully completing the assignment:
· The most frequently asked question by students: "The templates all look the same. Won't I just be writing a lot of repetitive answers?" Answer: The answer is, “No.” While there will be some repetition, each assignment has a separate title. Your answers to the particular assignment will all focus on the particular service element that appears in the template title, which corresponds to your textbook and your Power Point slides. For example, your first assignment is about Timeliness (and only about timeliness). Your second assignment is about Incremental Flow (and only about incremental flow). Your third assignment is about Anticipation (and only about anticipation).
· To prepare for this assignment: Read the text, review the Chapter Power Point Slides, and view the streaming chapter lecture.
· Enter your name in the block provided above.
· This is an individual and not a group-project-oriented class. To receive credit, each of you needs to do your own individual write-up for each assignment, make your own individual submittal, and learn and experience the 15 elements of service.
· Because many of the questions in this assignment build, use and refer to the same establishment throughout the assignment. So, if you are using Starbuck’s for this assignment, use this Starbuck’s for each of the questions in this assignment. (The examples in this assignment use different establishments to give you a variety of perspectives, but you should use the same establishment.)
· For subsequent assignments, you may change establishments or you may continue referring to the same establishment throughout a.
NameHRT 4760 Assignment 08Body LanguageThis is one of a p.docxhallettfaustina
Name:
HRT 4760 Assignment 08
Body Language
This is one of a package of 15 different assignments that comprise the Elements of Service, which you will study this term. For this assignment, you will observe elements of service in almost any particular service establishment. A few examples of service establishments would include, but not be limited to these: Hotel, resort, private club, restaurant, airline, cruise line, grocery store, doctor’s office, coffee house, and scores of others. Your answers to this assignment will all focus on the particular service element that appears in the above template title (Body Language), which also corresponds to those listed in your textbook and Power Point slides.
Here is a list of the 15 Service Elements that I am asking for you to observe and, by answering a set of questions provided in each assignment, critically analyze. While the question templates all ask for you to answer the same questions, each assignment’s set of questions focuses on a different Service Element (15 in all):
01 Timeliness
02 Incremental Flow
03 Anticipation
04 Communication
05 Customer Feedback
06 Accommodation
07 Supervision and Organization
08 Body Language
09 Attitude: Tone of Voice
10 Tact
11 Attentiveness
12 Naming Names
13 Guidance
14 Selling Skills
15 Gracious Problem Solving
Here are a few tips for successfully completing the assignment:
· The most frequently asked question by students: "The templates all look the same. Won't I just be writing a lot of repetitive answers?" Answer: The answer is, “No.” While there will be some repetition, each assignment has a separate title. Your answers to the particular assignment will all focus on the particular service element that appears in the template title, which corresponds to your textbook and your Power Point slides. For example, your first assignment is about Timeliness (and only about timeliness). Your second assignment is about Incremental Flow (and only about incremental flow). Your third assignment is about Anticipation (and only about anticipation).
· To prepare for this assignment: Read the text, review the Chapter Power Point Slides, and view the streaming chapter lecture.
· Enter your name in the block provided above.
· This is an individual and not a group-project-oriented class. To receive credit, each of you needs to do your own individual write-up for each assignment, make your own individual submittal, and learn and experience the 15 elements of service.
· Because many of the questions in this assignment build, use and refer to the same establishment throughout the assignment. So, if you are using Starbuck’s for this assignment, use this Starbuck’s for each of the questions in this assignment. (The examples in this assignment use different establishments to give you a variety of perspectives, but you should use the same establishment.)
· For subsequent assignments, you may change establishments or you may continue referring to the same establishment throughout a.
Michael HricikENG 162This assignment will be about 2-3 double-sp.docxARIV4
Michael Hricik
ENG 162
This assignment will be about 2-3 double-spaced
typed pages
Customer Service Evaluation
I am going to have you evaluate customer service at your current place of employment, or you can focus on a previous place of employment. You are looking at the service mainly as an employee, though you can also look at the service as a student or customer as well. You can focus a specific department or area at your place of employment, or you can look at the company/institution as a whole. For instance, I have worked at WCCC for twenty years. One area of the college that I feel is especially effective is the Continuing Education Division. I have taken about eight classes, my children have taken numerous classes, and so has my wife. I also have had quite a few past and current students take non-credit classes. I am looking at this as both an employee and as a customer. The overall variety of classes offered is quite varied. The instructors are usually excellent (I took an Intro to Acting course, and I really enjoyed it). The courses are usually offered at convenient times and places. Moreover, the staff in the Continuing Education Division is accessible and informed.
Conversely, I previously worked at department store in Greensburg called Joseph Horne’s. Compared to Kaufmann’s, it was lacking in several areas. It had old-fashioned cash registers, which were not always accurate. At times, the merchandise selection was lacking and changed little from season to season. In addition, the prices seemed to be too high, though there were sales at times. It did have quite a few loyal customers, but it was no longer able to compete with other similar stores.
So, as I have stated above, you can choose one area or department where you work, or have currently work. On the other hand, you can focus on the organization as a whole. What I would like you to do is evaluate a total of four different points of criteria. Some common areas are: response to customer needs, level of organization, the effectiveness of the management of the department or area, the knowledge of the employees, the ability to solve problems, the level of resources of the department, the teamwork of employees, etc.
As an insider, I would like you to rate how well the area, department, or the organization does.
This is what you will need to do:
1. Use an effective title to express your “attitude” or opinion. Something like UPS Isn’t Always on Time or
The Olive Garden is Cooking
2. In your introduction, indicate the name of the place or organization that you intend to evaluate. You can state how long you have worked there, or how long you had been there. Indicate the position or position that you held. State the department, area, or name of the organization that you intend to evaluate. Finally, state your overall opinion or thoughts on the organization as a whole. Keep in mind that you can rate certain points very highly, and you can rate ...
Re-uploading my User Story Splitting workshop; it seems to have gone missing.
This is a slide deck I have used for helping people learn various user story splitting techniques.
NameHRT 4760 Assignment 04CommunicationThis is one of a p.docxgemaherd
Name:
HRT 4760 Assignment 04
Communication
This is one of a package of 15 different assignments that comprise the Elements of Service, which you will study this term. For this assignment, you will observe elements of service in almost any particular service establishment. A few examples of service establishments would include, but not be limited to these: Hotel, resort, private club, restaurant, airline, cruise line, grocery store, doctor’s office, coffee house, and scores of others. Your answers to this assignment will all focus on the particular service element that appears in the above template title (Communication), which also corresponds to those listed in your textbook and Power Point slides.
Here is a list of the 15 Service Elements that I am asking for you to observe and, by answering a set of questions provided in each assignment, critically analyze. While the question templates all ask for you to answer the same questions, each assignment’s set of questions focuses on a different Service Element (15 in all):
01 Timeliness
02 Incremental Flow
03 Anticipation
04 Communication
05 Customer Feedback
06 Accommodation
07 Supervision and Organization
08 Body Language
09 Attitude: Tone of Voice
10 Tact
11 Attentiveness
12 Naming Names
13 Guidance
14 Selling Skills
15 Gracious Problem Solving
Here are a few tips for successfully completing the assignment:
· The most frequently asked question by students: "The templates all look the same. Won't I just be writing a lot of repetitive answers?" Answer: The answer is, “No.” While there will be some repetition, each assignment has a separate title. Your answers to the particular assignment will all focus on the particular service element that appears in the template title, which corresponds to your textbook and your Power Point slides. For example, your first assignment is about Timeliness (and only about timeliness). Your second assignment is about Incremental Flow (and only about incremental flow). Your third assignment is about Anticipation (and only about anticipation).
· To prepare for this assignment: Read the text, review the Chapter Power Point Slides, and view the streaming chapter lecture.
· Enter your name in the block provided above.
· This is an individual and not a group-project-oriented class. To receive credit, each of you needs to do your own individual write-up for each assignment, make your own individual submittal, and learn and experience the 15 elements of service.
· Because many of the questions in this assignment build, use and refer to the same establishment throughout the assignment. So, if you are using Starbuck’s for this assignment, use this Starbuck’s for each of the questions in this assignment. (The examples in this assignment use different establishments to give you a variety of perspectives, but you should use the same establishment.)
· For subsequent assignments, you may change establishments or you may continue referring to the same establishment throughout a.
Biological screening of herbal drugs: Introduction and Need for
Phyto-Pharmacological Screening, New Strategies for evaluating
Natural Products, In vitro evaluation techniques for Antioxidants, Antimicrobial and Anticancer drugs. In vivo evaluation techniques
for Anti-inflammatory, Antiulcer, Anticancer, Wound healing, Antidiabetic, Hepatoprotective, Cardio protective, Diuretics and
Antifertility, Toxicity studies as per OECD guidelines
A workshop hosted by the South African Journal of Science aimed at postgraduate students and early career researchers with little or no experience in writing and publishing journal articles.
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How can we generate creative ideas and present them effectively to an audience? I delivered this presentation to participants of the overseas leg of Asian Undergraduate Summit at Incheon National University in July 2018.
HR management in odoo helps you to manage all your human resource operations. Human resource module in Odoo efficiently manages Employee details, Time and Attendance, Salary, Leaves, Expenses, Recruitment and Employee evaluation.
Business ManagementWord count 3,500 words (+-10)This as.docxdewhirstichabod
Business Management
Word count: 3,500 words (+/-10%)
This assessment is aim providing you with an appreciation and in-depth understanding of the key and practical issues in management within organisations. These areas will include the role management plays within an organisation, the development and motivation of people and the management of a culturally diverse workforce.
You need to conduct an in-depth analysis of a recognized organization on various aspects of its operations. You shall apply the relevant management concepts / theories learnt in this module to discuss the chosen organization operations and performance.
The report shall be structured in the following way:
1. Introduction (overview of report and justifications of chosen organisation)
2. Chosen organisation’s scope of business and organisational structure
3. The various levels of management and functions of the chosen organization
4. Leadership style of the CEO / senior management and impact on the organizational performance
5. Organisational culture type and implications on employee behaviours
6. HRM system with focus on HRD policies and practices
7. The chosen organization’s diversity management policies and practices
8. Conclusion
9. Reflection (150 words) – what did you learn about this organization in terms of how the management lead the organization and how it offered you a valuable lesson in management practices
Sources of references used to prepare this report may include the company annual report, press, consultancy reports, journal articles or other relevant sources. Avoid using unreliable sites such as Wikipedia or paid essay sites.
The report will be graded based on the following criteria:
1. Ability to critically evaluate the role and impact of management within an organisation.
2. Ability to analyse and evaluate the varying types and levels of management within an organisation.
3. Ability to identify key principles related to the management and development of people within
organisations.
4. Ability to demonstrate self-awareness, openness and sensitivity to diversity in terms of people, cultures, business and management issues.
5. Overall presentation (format) in writing a report including keeping to the Harvard Referencing system
Marking Criteria
Content and Analysis (Total: 80 marks)
· Demonstrates an understanding of an organisation.
· Thorough research and application of relevant theoretical construct(s).
· Evidence of critical thought and analysis.
· Close integration of supporting evidence.
Report Style and Presentation (Total: 20 marks)
· Follows correct structure and format of report.
· Clarity of expression.
· Logical flow of content; sentence structure, grammar, punctuation, paragraphs and spelling.
· Correct use of Harvard system of referencing.
Please note that plagiarism and cheating in any form will be penalised. Each report shall include the Coursework Grading Form as the cover page stating clearly the module title, student na.
Business ManagementWord count 3,500 words (+-10)This as.docxfelicidaddinwoodie
Business Management
Word count: 3,500 words (+/-10%)
This assessment is aim providing you with an appreciation and in-depth understanding of the key and practical issues in management within organisations. These areas will include the role management plays within an organisation, the development and motivation of people and the management of a culturally diverse workforce.
You need to conduct an in-depth analysis of a recognized organization on various aspects of its operations. You shall apply the relevant management concepts / theories learnt in this module to discuss the chosen organization operations and performance.
The report shall be structured in the following way:
1. Introduction (overview of report and justifications of chosen organisation)
2. Chosen organisation’s scope of business and organisational structure
3. The various levels of management and functions of the chosen organization
4. Leadership style of the CEO / senior management and impact on the organizational performance
5. Organisational culture type and implications on employee behaviours
6. HRM system with focus on HRD policies and practices
7. The chosen organization’s diversity management policies and practices
8. Conclusion
9. Reflection (150 words) – what did you learn about this organization in terms of how the management lead the organization and how it offered you a valuable lesson in management practices
Sources of references used to prepare this report may include the company annual report, press, consultancy reports, journal articles or other relevant sources. Avoid using unreliable sites such as Wikipedia or paid essay sites.
The report will be graded based on the following criteria:
1. Ability to critically evaluate the role and impact of management within an organisation.
2. Ability to analyse and evaluate the varying types and levels of management within an organisation.
3. Ability to identify key principles related to the management and development of people within
organisations.
4. Ability to demonstrate self-awareness, openness and sensitivity to diversity in terms of people, cultures, business and management issues.
5. Overall presentation (format) in writing a report including keeping to the Harvard Referencing system
Marking Criteria
Content and Analysis (Total: 80 marks)
· Demonstrates an understanding of an organisation.
· Thorough research and application of relevant theoretical construct(s).
· Evidence of critical thought and analysis.
· Close integration of supporting evidence.
Report Style and Presentation (Total: 20 marks)
· Follows correct structure and format of report.
· Clarity of expression.
· Logical flow of content; sentence structure, grammar, punctuation, paragraphs and spelling.
· Correct use of Harvard system of referencing.
Please note that plagiarism and cheating in any form will be penalised. Each report shall include the Coursework Grading Form as the cover page stating clearly the module title, student na.
Becoming a Better Practitioner (BBP) Assignment (40 points) Monito.docxrobert345678
Becoming a Better Practitioner (BBP) Assignment (40 points) Monitoring clients’ perceptions of the change process and their own improvement is central to clientcentered social work practice. It is also a key ingredient in improving the skills and expertise of the social worker. The purpose of this assignment is for you to monitor your work with clients and use the feedback to improve your social work practice skills. The term “client” here refers broadly to the individuals or groups that you are serving or engaging in change efforts with. Specifically, you will use the Outcomes Rating Scale (ORS) and the Session Rating Scale (SRS) (Duncan, 2010) on a regular basis (5- 9 weeks) with 2 or more clients this semester. Administering the scales over time is critical to observing client progress and your own skill development. Administering the scales to more than one client is necessary in order for you to consider the impact of client characteristics on your effectiveness. Using the ORS/SRS Recording Form, you will record data from these two instruments and takes notes about clients’ feedback in relation to their scores (including quotes when possible). You will also record the changes you make in your practice in response to this feedback. Your descriptions of these changes should be specific and concrete. You will then integrate the numerical data, client feedback, and your practice changes in a final report. Modifications can be made to adapt the scales to diverse practice settings (see Appendix A: Modification for BBP Assignment). You can also choose an alternative measurement tool with prior instructor approval. The main body of the final report should be no more than 6,000 words and should include the following: Part 1 (5 points) Due Week 5 1. Introduction to field setting and your role (2 paragraphs). 2. Client Case Summaries (client demographic information, presenting concern, primary goal(s) of your work) (1 paragraph each). For students reporting on single contact roles and groups, please provide an overall summary across clients or distinct groups of clients. 3. Completed SRS/ORS Recording Form (at least once for your clients). Only the form needs to be submitted and not the SRS/ORS scales themselves. It can either be handwritten or typed. (See example Appendix B: Sample ORS/SRS Recording Form) 4. Optional: Include a thorough description of all modifications that you intend to make to the measurement tools or evaluation process. Part 2 (35 points) Due Week 14 5. Summary of Data a. Combined SRS and ORS graphs for each client. For single-contact roles, compare scores across two or more “types” of clients over time (e.g., children vs. adults, cancer patients vs. mothers in ICU, men vs. women). b. Visual interpretation of graphs (2-3 sentences). c. Interpretation of clinical cutoff scores and Reliable Change Indices (RCI). Alternative cutoffs and change indices must be developed and described if scales are modified. (2-3 sentences) 6. Pract.
NameHRT 4760 Assignment 06AccommodationThis is one of a p.docxhallettfaustina
Name:
HRT 4760 Assignment 06
Accommodation
This is one of a package of 15 different assignments that comprise the Elements of Service, which you will study this term. For this assignment, you will observe elements of service in almost any particular service establishment. A few examples of service establishments would include, but not be limited to these: Hotel, resort, private club, restaurant, airline, cruise line, grocery store, doctor’s office, coffee house, and scores of others. Your answers to this assignment will all focus on the particular service element that appears in the above template title (Accommodation), which also corresponds to those listed in your textbook and Power Point slides.
Here is a list of the 15 Service Elements that I am asking for you to observe and, by answering a set of questions provided in each assignment, critically analyze. While the question templates all ask for you to answer the same questions, each assignment’s set of questions focuses on a different Service Element (15 in all):
01 Timeliness
02 Incremental Flow
03 Anticipation
04 Communication
05 Customer Feedback
06 Accommodation
07 Supervision and Organization
08 Body Language
09 Attitude: Tone of Voice
10 Tact
11 Attentiveness
12 Naming Names
13 Guidance
14 Selling Skills
15 Gracious Problem Solving
Here are a few tips for successfully completing the assignment:
· The most frequently asked question by students: "The templates all look the same. Won't I just be writing a lot of repetitive answers?" Answer: The answer is, “No.” While there will be some repetition, each assignment has a separate title. Your answers to the particular assignment will all focus on the particular service element that appears in the template title, which corresponds to your textbook and your Power Point slides. For example, your first assignment is about Timeliness (and only about timeliness). Your second assignment is about Incremental Flow (and only about incremental flow). Your third assignment is about Anticipation (and only about anticipation).
· To prepare for this assignment: Read the text, review the Chapter Power Point Slides, and view the streaming chapter lecture.
· Enter your name in the block provided above.
· This is an individual and not a group-project-oriented class. To receive credit, each of you needs to do your own individual write-up for each assignment, make your own individual submittal, and learn and experience the 15 elements of service.
· Because many of the questions in this assignment build, use and refer to the same establishment throughout the assignment. So, if you are using Starbuck’s for this assignment, use this Starbuck’s for each of the questions in this assignment. (The examples in this assignment use different establishments to give you a variety of perspectives, but you should use the same establishment.)
· For subsequent assignments, you may change establishments or you may continue referring to the same establishment throughout a.
NameHRT 4760 Assignment 08Body LanguageThis is one of a p.docxhallettfaustina
Name:
HRT 4760 Assignment 08
Body Language
This is one of a package of 15 different assignments that comprise the Elements of Service, which you will study this term. For this assignment, you will observe elements of service in almost any particular service establishment. A few examples of service establishments would include, but not be limited to these: Hotel, resort, private club, restaurant, airline, cruise line, grocery store, doctor’s office, coffee house, and scores of others. Your answers to this assignment will all focus on the particular service element that appears in the above template title (Body Language), which also corresponds to those listed in your textbook and Power Point slides.
Here is a list of the 15 Service Elements that I am asking for you to observe and, by answering a set of questions provided in each assignment, critically analyze. While the question templates all ask for you to answer the same questions, each assignment’s set of questions focuses on a different Service Element (15 in all):
01 Timeliness
02 Incremental Flow
03 Anticipation
04 Communication
05 Customer Feedback
06 Accommodation
07 Supervision and Organization
08 Body Language
09 Attitude: Tone of Voice
10 Tact
11 Attentiveness
12 Naming Names
13 Guidance
14 Selling Skills
15 Gracious Problem Solving
Here are a few tips for successfully completing the assignment:
· The most frequently asked question by students: "The templates all look the same. Won't I just be writing a lot of repetitive answers?" Answer: The answer is, “No.” While there will be some repetition, each assignment has a separate title. Your answers to the particular assignment will all focus on the particular service element that appears in the template title, which corresponds to your textbook and your Power Point slides. For example, your first assignment is about Timeliness (and only about timeliness). Your second assignment is about Incremental Flow (and only about incremental flow). Your third assignment is about Anticipation (and only about anticipation).
· To prepare for this assignment: Read the text, review the Chapter Power Point Slides, and view the streaming chapter lecture.
· Enter your name in the block provided above.
· This is an individual and not a group-project-oriented class. To receive credit, each of you needs to do your own individual write-up for each assignment, make your own individual submittal, and learn and experience the 15 elements of service.
· Because many of the questions in this assignment build, use and refer to the same establishment throughout the assignment. So, if you are using Starbuck’s for this assignment, use this Starbuck’s for each of the questions in this assignment. (The examples in this assignment use different establishments to give you a variety of perspectives, but you should use the same establishment.)
· For subsequent assignments, you may change establishments or you may continue referring to the same establishment throughout a.
Michael HricikENG 162This assignment will be about 2-3 double-sp.docxARIV4
Michael Hricik
ENG 162
This assignment will be about 2-3 double-spaced
typed pages
Customer Service Evaluation
I am going to have you evaluate customer service at your current place of employment, or you can focus on a previous place of employment. You are looking at the service mainly as an employee, though you can also look at the service as a student or customer as well. You can focus a specific department or area at your place of employment, or you can look at the company/institution as a whole. For instance, I have worked at WCCC for twenty years. One area of the college that I feel is especially effective is the Continuing Education Division. I have taken about eight classes, my children have taken numerous classes, and so has my wife. I also have had quite a few past and current students take non-credit classes. I am looking at this as both an employee and as a customer. The overall variety of classes offered is quite varied. The instructors are usually excellent (I took an Intro to Acting course, and I really enjoyed it). The courses are usually offered at convenient times and places. Moreover, the staff in the Continuing Education Division is accessible and informed.
Conversely, I previously worked at department store in Greensburg called Joseph Horne’s. Compared to Kaufmann’s, it was lacking in several areas. It had old-fashioned cash registers, which were not always accurate. At times, the merchandise selection was lacking and changed little from season to season. In addition, the prices seemed to be too high, though there were sales at times. It did have quite a few loyal customers, but it was no longer able to compete with other similar stores.
So, as I have stated above, you can choose one area or department where you work, or have currently work. On the other hand, you can focus on the organization as a whole. What I would like you to do is evaluate a total of four different points of criteria. Some common areas are: response to customer needs, level of organization, the effectiveness of the management of the department or area, the knowledge of the employees, the ability to solve problems, the level of resources of the department, the teamwork of employees, etc.
As an insider, I would like you to rate how well the area, department, or the organization does.
This is what you will need to do:
1. Use an effective title to express your “attitude” or opinion. Something like UPS Isn’t Always on Time or
The Olive Garden is Cooking
2. In your introduction, indicate the name of the place or organization that you intend to evaluate. You can state how long you have worked there, or how long you had been there. Indicate the position or position that you held. State the department, area, or name of the organization that you intend to evaluate. Finally, state your overall opinion or thoughts on the organization as a whole. Keep in mind that you can rate certain points very highly, and you can rate ...
Re-uploading my User Story Splitting workshop; it seems to have gone missing.
This is a slide deck I have used for helping people learn various user story splitting techniques.
NameHRT 4760 Assignment 04CommunicationThis is one of a p.docxgemaherd
Name:
HRT 4760 Assignment 04
Communication
This is one of a package of 15 different assignments that comprise the Elements of Service, which you will study this term. For this assignment, you will observe elements of service in almost any particular service establishment. A few examples of service establishments would include, but not be limited to these: Hotel, resort, private club, restaurant, airline, cruise line, grocery store, doctor’s office, coffee house, and scores of others. Your answers to this assignment will all focus on the particular service element that appears in the above template title (Communication), which also corresponds to those listed in your textbook and Power Point slides.
Here is a list of the 15 Service Elements that I am asking for you to observe and, by answering a set of questions provided in each assignment, critically analyze. While the question templates all ask for you to answer the same questions, each assignment’s set of questions focuses on a different Service Element (15 in all):
01 Timeliness
02 Incremental Flow
03 Anticipation
04 Communication
05 Customer Feedback
06 Accommodation
07 Supervision and Organization
08 Body Language
09 Attitude: Tone of Voice
10 Tact
11 Attentiveness
12 Naming Names
13 Guidance
14 Selling Skills
15 Gracious Problem Solving
Here are a few tips for successfully completing the assignment:
· The most frequently asked question by students: "The templates all look the same. Won't I just be writing a lot of repetitive answers?" Answer: The answer is, “No.” While there will be some repetition, each assignment has a separate title. Your answers to the particular assignment will all focus on the particular service element that appears in the template title, which corresponds to your textbook and your Power Point slides. For example, your first assignment is about Timeliness (and only about timeliness). Your second assignment is about Incremental Flow (and only about incremental flow). Your third assignment is about Anticipation (and only about anticipation).
· To prepare for this assignment: Read the text, review the Chapter Power Point Slides, and view the streaming chapter lecture.
· Enter your name in the block provided above.
· This is an individual and not a group-project-oriented class. To receive credit, each of you needs to do your own individual write-up for each assignment, make your own individual submittal, and learn and experience the 15 elements of service.
· Because many of the questions in this assignment build, use and refer to the same establishment throughout the assignment. So, if you are using Starbuck’s for this assignment, use this Starbuck’s for each of the questions in this assignment. (The examples in this assignment use different establishments to give you a variety of perspectives, but you should use the same establishment.)
· For subsequent assignments, you may change establishments or you may continue referring to the same establishment throughout a.
Biological screening of herbal drugs: Introduction and Need for
Phyto-Pharmacological Screening, New Strategies for evaluating
Natural Products, In vitro evaluation techniques for Antioxidants, Antimicrobial and Anticancer drugs. In vivo evaluation techniques
for Anti-inflammatory, Antiulcer, Anticancer, Wound healing, Antidiabetic, Hepatoprotective, Cardio protective, Diuretics and
Antifertility, Toxicity studies as per OECD guidelines
A workshop hosted by the South African Journal of Science aimed at postgraduate students and early career researchers with little or no experience in writing and publishing journal articles.
2024.06.01 Introducing a competency framework for languag learning materials ...Sandy Millin
http://sandymillin.wordpress.com/iateflwebinar2024
Published classroom materials form the basis of syllabuses, drive teacher professional development, and have a potentially huge influence on learners, teachers and education systems. All teachers also create their own materials, whether a few sentences on a blackboard, a highly-structured fully-realised online course, or anything in between. Despite this, the knowledge and skills needed to create effective language learning materials are rarely part of teacher training, and are mostly learnt by trial and error.
Knowledge and skills frameworks, generally called competency frameworks, for ELT teachers, trainers and managers have existed for a few years now. However, until I created one for my MA dissertation, there wasn’t one drawing together what we need to know and do to be able to effectively produce language learning materials.
This webinar will introduce you to my framework, highlighting the key competencies I identified from my research. It will also show how anybody involved in language teaching (any language, not just English!), teacher training, managing schools or developing language learning materials can benefit from using the framework.
A review of the growth of the Israel Genealogy Research Association Database Collection for the last 12 months. Our collection is now passed the 3 million mark and still growing. See which archives have contributed the most. See the different types of records we have, and which years have had records added. You can also see what we have for the future.
Acetabularia Information For Class 9 .docxvaibhavrinwa19
Acetabularia acetabulum is a single-celled green alga that in its vegetative state is morphologically differentiated into a basal rhizoid and an axially elongated stalk, which bears whorls of branching hairs. The single diploid nucleus resides in the rhizoid.
Macroeconomics- Movie Location
This will be used as part of your Personal Professional Portfolio once graded.
Objective:
Prepare a presentation or a paper using research, basic comparative analysis, data organization and application of economic information. You will make an informed assessment of an economic climate outside of the United States to accomplish an entertainment industry objective.
Francesca Gottschalk - How can education support child empowerment.pptxEduSkills OECD
Francesca Gottschalk from the OECD’s Centre for Educational Research and Innovation presents at the Ask an Expert Webinar: How can education support child empowerment?
2. Nouns & Verbs
● Breaking a large problem down into a class
structure is referred to as class decomposition.
● Analyzing the nouns and verbs in the problem
statement can be the first step in creating a
class decomposition.
● Nouns may represent:
○ Classes
○ Specializations (i.e. subclasses)
○ Attributes (i.e. fields)
○ Data elements
● Verbs may represent:
○ Services (i.e. methods) provided by a class
○ Services used by a class
3. Intentional Analysis
● An intentional analysis goes beyond simply
listing the nouns and verbs and provides more
guidance.
● Using structure and annotating the nouns and
verbs list moves you toward a class
decomposition.
● This helps yield a class structure that is
isomorphic to the world view of the problem
domain.
● It also helps identify the location for
services/responsibilities.
We do typically begin by highlighting
the nouns and verbs in the original
problem statement, but this is just the
first step.
Let’s take a look at a detailed example.
4. A Restaurant Reservation System
You are designing a restaurant reservation system. Each restaurant has
information about its location, type of food, hours of operation, and
reservations. The restaurants are broken up into regular, catering, and
take-out where making a reservation means a different thing for each
category of restaurant. Diners will be able to use the system either when
logged into their account or as a guest. Diners, either as guests or logged
in users, can make reservations. Reservations will be saved to a user's
account if they are logged in. Logged in users can also view, modify, or
delete reservations in their account. A user's account will store a name,
rewards points, and their upcoming and past reservations. Restaurant
users will have an account which can view, modify, or delete any
reservation made for their restaurant. The restaurant user can also
complete a reservation when diners arrive. All users will authenticate
using a password or Google login.
5. Step 1 - Identify the Nouns
You are designing a restaurant reservation system. Each restaurant has
information about its location, type of food, hours of operation, and
reservations. The restaurants are broken up into regular, catering, and
take-out where making a reservation means a different thing for each
category of restaurant. Diners will be able to use the system either when
logged into their account or as a guest. Diners, either as guests or logged
in users, can make reservations. Reservations will be saved to a user's
account if they are logged in. Logged in users can also view, modify, or
delete reservations in their account. A user's account will store a name,
rewards points, and their upcoming and past reservations. Restaurant
users will have an account which can view, modify, or delete any
reservation made for their restaurant. The restaurant user can also
complete a reservation when diners arrive. All users will authenticate
using a password or Google login.
You do not need to
highlight the same (or
similar) nouns more than
once.
Some nouns may
obviously not make
it into the design,
but be thorough.
6. Initial Noun List
● List all of the nouns in the left
column of a two-column table.
○ Put each noun in its own row in the
table.
Nouns Verbs
You
restaurant
reservation
system
information
location
type of food
hours of operation
regular
catering
take-out
thing
category of restaurant
diners
account
guest
logged in user
name
rewards points
password
Google login
7. Nouns Verbs
You
restaurant [regular, catering, take-out]
reservation
system
information
location
type of food
hours of operation
regular
catering
take-out
thing
category of restaurant
diners
account
guest
User [logged in, guest]
name
rewards points
password
Google login
Step 2 - Identify
Specializations
● Identify the nouns that
might be specializations of
other nouns.
○ Put the specializing word in
square brackets ([]) next to the
noun it is specializing.
○ If the noun has no other use
than its specialization, remove
its row from the table.
Here, specializations are
shown in red just to
make them more visually
distinctive.
You may also combine
or rearrange nouns to
create specializations
that make sense.
In your assignments, do
not remove the rows,
but use shading to show
that they are eliminated.
8. Nouns Verbs
You
restaurant [regular, catering, take-out]
(location, type of food, hours of operation,
reservations)
reservation
system
information
location
type of food
hours of operation
thing
diners
account
User [logged in, guest] (name, rewards
points, password, Google login,
reservations)
name
rewards points
password
Google login
Step 3 - Identify
Attributes
● Identify nouns that may be:
○ Attributes of other nouns
○ Properties of other nouns
○ Information/data owned by other
nouns.
● Connect the nouns together.
○ Put the associated noun in
parentheses (()) next to the noun it
is associated with.
○ Remove the associated nouns row
only if it is a primitive data type. Err
in the direction of keeping nouns in
the list.
Here again color is used
just to make the
associations visually
distinctive.
Again, in your
assignments, you should
not delete the rows, but
use shading.
9. Domain Analysis
● Now that we have completed a thorough noun
analysis, it is time to pivot to creating a domain
model.
● A domain model uses a simplified UML class
diagram notation and should show the
following information:
○ Domain entities
○ Attributes
○ Relationships
● The domain model should only use language
from the original domain, i.e. the nouns from
your analysis.
Domain Entity1
attribute 1
attribute 2
Domain Entity2
<relationship>
The relationship should complete a
phrase when read Domain Entity1
<relationship> Domain Entity2
.
10. Nouns
You
restaurant [regular, catering, take-out]
(location, type of food, hours of operation,
reservations)
reservation
system
information
location
hours of operation
thing
diners
account
User [logged in, guest] (name, rewards
points, password, Google login,
reservations)
Each noun in the analysis is a
potential entity in the domain
mode.
But we can make some educated
guesses about nouns that
probably won't be in the model.
For example, nouns that seem
unimportant (e.g you, thing) or
redundant (e.g. account, diners).
As well as nouns that appear as
the attribute of another noun and
don't seem important enough to
be a separate entity.
Domain Analysis
Restaurant
location
type of food
hours of operation
User
name
rewards points
password
Google login
Regular
Catering
Take-Out
Reservation
Logged-In
Guest
11. Domain Analysis
The next step is to connect the
entities that are related to each
other in some way.
If the relationship is inheritance,
then we use the standard UML
notation for that.
12. Domain Analysis
Every relationship should be
labeled using a descriptive
phrase directly from the problem
statement.
Arrows should be used to
indicate the direction of the
relationship.
14. Interlude - Domain Analysis
● The purpose of a domain analysis is to start a
conversation with the customer.
○ The model is presented to the customer along with the
question: did I get this right?
○ The customer will provide feedback and request
changes to the model.
○ The purpose of the conversation is to establish a shared
understanding of the customer's vision before beginning
a detailed design of the system.
○ As a result of the conversation with your customer, you
may revise the model before continuing.
For the purposes of this exercise, we
will assume that the domain model
presented accurately captured the
customer's vision of the product.
15. Next - Identify the Verbs
You are designing a restaurant reservation system. Each restaurant has
information about its location, type of food, hours of operation, and
reservations. The restaurants are broken up into regular, catering, and
take-out where making a reservation means a different thing for each
category of restaurant. Diners will be able to use the system either when
logged into their account or as a guest. Diners, either as guests or logged
in users, can make reservations. Reservations will be saved to a user's
account if they are logged in. Logged in users can also view, modify, or
delete reservations in their account. A user's account will store a name,
rewards points, and their upcoming and past reservations. Restaurant
users will have an account which can view, modify, or delete any
reservation made for their restaurant. The restaurant user can also
complete a reservation when diners arrive. All users will authenticate
using a password or Google login.
You may want to
highlight the same
verb more than
once if it appears in
different contexts.
Just as with nouns,
some verbs may
obviously not make
it into the design,
but be thorough.
16. Expressing Verbs
● For each verb, express its use in a
phrase of the form subject-noun verb
object-noun.
○ The subject noun invokes the action (the doer).
○ The object noun has the action performed on it
(the receiver).
● Use the active voice for the verb.
○ If it is in the passive voice, rephrase it.
You are designing a restaurant reservation system.
Restaurant has information
Diners are able to use system
Diners make reservations
Reservations will be saved (by the user? system?)
User saves reservations to account
User views/modifies/deletes reservations
(Restaurant) user completes reservation
Users authenticate with password
Users authenticate with Google login
Subject noun
(doer).
Verb.
Object noun
(receiver).
17. Nouns Verbs
You designing (restaurant reservation system)
restaurant [regular, catering, take-out]
(location, type of food, hours of operation,
reservations)
has (information)
reservation
system
information
location
hours of operation
thing
diners
use (system)
make (reservation)
account
User [logged in, guest] (name, rewards
points, password, Google login,
reservations)
complete (reservation)
saves (reservation)
views/modifies/deletes (reservation)
authenticate (password)
authenticate (Google login)
Connect Verbs
to Nouns
● Connect each verb to the
nouns in the phrase expressing
the verb’s use.
○ Put each verb in the right column
and the same row as the subject
noun (the doer).
○ Put the object noun (the receiver) in
parentheses (()) next to the verb.
Here again color is used
just to make the
associations visually
distinctive.
18. Pruning
● If a noun has no attributes, no
specializations, and does not
invoke or receive any verbs,
consider eliminating it from the
table.
○ Is there a verb missing that this noun
invokes or expresses an action
performed on this noun?
○ Is this noun really outside of the
system boundary?
● Are some nouns synonyms?
● Are some verbs of little
relevance?
Nouns Verbs
You designing (restaurant reservation system)
restaurant [regular, catering, take-out]
(location, type of food, hours of operation,
reservations)
has (information)
reservation
system
information
location
hours of operation
thing
diners
use (system)
make (reservation)
account
User [logged in, guest] (name, rewards
points, password, Google login,
reservations)
complete (reservation)
saves (reservation)
views/modifies/deletes (reservation)
authenticate (password)
authenticate (Google login)
Again, in your
assignments, you should
not delete the rows, but
use shading.
19. First-Cut
Class Decomposition
● Nouns in a table row (row-nouns) are
potential classes.
● Nouns in the left in parentheses are
potential attributes (fields) of the
row-noun.
● Nouns on the left in brackets are potential
subclasses with the row-noun as the
superclass.
● Verbs on the right are responsibilities
potentially defined as methods in the
object-nouns (in parentheses).
○ A noun that is “responsible” for a verb action
contains the code that implements that action.
Nouns Verbs
restaurant [regular, catering,
take-out] (location, type of
food, hours of operation,
reservations)
reservation
system
Iiformation
location
hours of operation
User [logged in, guest]
(name, rewards points,
password, Google login,
reservations)
complete (reservation)
saves (reservation)
views/modifies/deletes (reservation)
authenticate (password)
authenticate (Google login)
The “row-nouns” are
potential classes.
Nouns in square
brackets are potential
subclasses.
Nouns on the left in
parentheses are
potential fields.
Nouns on the right in
parentheses potentially
implement the
associated verbs.
20. First-Cut Class Decomposition Table
Classes Subclasses Attributes Responsibilities
Restaurant Regular
Catering
Take-Out
Location
Type of food
Hours of operation
Reservations
Reservation Make
Complete
Save
View
Modify
Delete
User Logged-In
Guest
Name
Rewards points
Password
Google login
Reservations
Location
Hours of Operation
21. CRC Cards
● The first-cut class decomposition
includes high level information about
classes/subclasses, attributes, and
responsibilities.
● The next step is to spend time
articulating the precise role and
responsibilities of each class in the
system.
● One common mechanism for doing this is
a Class-Responsibilities-Collaborators
(CRC) Card.
Class: ClassName
Responsibilities:
A description of the class’s responsibility within
the context of the system. This description
should be at least 2-3 sentences long.
Collaborators (do not write anything here)
Uses:
The list of classes that
this class uses
(depends on).
Used By:
The list of classes that
use (depend on) this
class.
Author: The team member(s) that wrote this
class.
22. CRC Example
Class: Restaurant
Responsibilities:
The overall responsibility of this class is to represent one of the restaurants at
which users of the system may make reservations. The class includes
information about the restaurant's location, the type of food served, hours of
operation, and maintains a list of upcoming and past reservations.
Collaborators
Uses:
Reservation, Hours of Operation,
Location
Used By:
RegularRestaurant, CateringRestaurant,
TakeOutRestauarant, User
Author: J. Smith