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Crossing the UX Interdisciplinary Divide: Technical Communication and
UX
Kathie Gossett
Asst. Professor of Digital Humanities
& Human Computing Interaction
Iowa State University | @gossettphd
Laying Groundwork & Building
Bridges
• Making partnerships
• Administrative buy-in
• Different disciplines
• 32 departments
• 7 colleges
Laying Groundwork & Building
Bridges
• Making partnerships
• Administrative buy-in
• Different disciplines
• Cultures
• Vocabularies
• Classroom Practices
Laying Groundwork & Building
Bridges
• Making partnerships
• Administrative buy-in
• Different disciplines
• Cultures
• Vocabularies
• Architecture & Classroom Practices
• Tenure & Promotion
• Publication venues
• Scholarship
• Conferences
• SIGDOC vs SIGCHI
Technical Communication & UX
Communication as:
• Participation
• Interaction
• Design
• Structure
• Writing
“...Technical communication as a problem-solving
activity.”
~Johnson-Eilola & Selber, 2013
Technical Communication & UX
• Humanistic approach to technology
• Technical communication as problem solving
“Our field’s strengths in information design, project
management, and content strategy coupled with our
foundation in rhetoric are a strong fit for leading the
development of programs that produce professionals
capable of creating robust digital projects and services built
around exciting new user experiences.”
~ Getto, Potts, Salvo, & Gossett, 2013
Learn More
• Organizations
• SIGDOC: http://www.sigdoc.org
• SIGCHI: http://www.sigchi.org/
• IxDA: http://www.ixda.org/en
• IA Institute: http://iainstitute.org
• UPA: http://www.upassoc.org
• Iowa State User Experience Lab: http://projects.vrac.iastate.edu/uxlab/
Thank you
Dr. Kathie Gossett | kgossett@iastate.edu | @gossettphd

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Crossing the UX Interdisciplinary Divide: Technical Communication & UX

  • 1. Crossing the UX Interdisciplinary Divide: Technical Communication and UX Kathie Gossett Asst. Professor of Digital Humanities & Human Computing Interaction Iowa State University | @gossettphd
  • 2. Laying Groundwork & Building Bridges • Making partnerships • Administrative buy-in • Different disciplines
  • 4. Laying Groundwork & Building Bridges • Making partnerships • Administrative buy-in • Different disciplines • Cultures • Vocabularies • Classroom Practices
  • 5.
  • 6. Laying Groundwork & Building Bridges • Making partnerships • Administrative buy-in • Different disciplines • Cultures • Vocabularies • Architecture & Classroom Practices • Tenure & Promotion • Publication venues • Scholarship • Conferences • SIGDOC vs SIGCHI
  • 7. Technical Communication & UX Communication as: • Participation • Interaction • Design • Structure • Writing “...Technical communication as a problem-solving activity.” ~Johnson-Eilola & Selber, 2013
  • 8. Technical Communication & UX • Humanistic approach to technology • Technical communication as problem solving “Our field’s strengths in information design, project management, and content strategy coupled with our foundation in rhetoric are a strong fit for leading the development of programs that produce professionals capable of creating robust digital projects and services built around exciting new user experiences.” ~ Getto, Potts, Salvo, & Gossett, 2013
  • 9. Learn More • Organizations • SIGDOC: http://www.sigdoc.org • SIGCHI: http://www.sigchi.org/ • IxDA: http://www.ixda.org/en • IA Institute: http://iainstitute.org • UPA: http://www.upassoc.org • Iowa State User Experience Lab: http://projects.vrac.iastate.edu/uxlab/
  • 10. Thank you Dr. Kathie Gossett | kgossett@iastate.edu | @gossettphd