PFS provides integrated commerce solutions using Salesforce Marketing Cloud and Commerce Cloud. They have experience launching over 40 brands on this connected commerce platform. PFS is able to rapidly integrate the technologies to create tailored messaging for customers across the entire shopping experience. Their solution benefits retailers by facilitating real-time triggers and automations to enhance customer experiences.

1. Connected Commerce
A Salesforce Marketing Cloud &
Commerce Cloud Solution built by PFS

2. ®2017 PFSweb, Inc.
As a global commerce service provider, PFS
merges customizable solutions, including
integrated technologies, professional
services, and a worldwide network of
systems & logistics infrastructure to develop
online shopping solutions for all channels.
Who We Are
PFS combines consulting, technology,
operations, and digital agency
capabilities to deliver uniquely
branded shopping experiences to
create Commerce Without
Compromise.

3. ®2017 PFSweb, Inc.
Connected Commerce
A FullForce Solution Built by PFS
®2017 PFSweb, Inc.

4. ®2017 PFSweb, Inc.
Since 2008, we’ve evolved and
perfected our Connected Commerce
offering, the combination of
Salesforce Marketing Cloud and
Salesforce Commerce Cloud, and have
launched 40+ brands on the solution.
With our deep expertise on both
platforms, we are able to rapidly and
effectively integrate the technologies
for clients to create tailored,
triggered, and relevant messaging to
the customer.
Connected
Commerce

5. ®2017 PFSweb, Inc.
Benefits retailers and brands on a
global scale looking to enhance their
commerce solutions
Analytics, OMS, and CRM integrations
maximize the capabilities of our
Salesforce-based solution
Facilitates real-time triggers and
automations that magnify the
advantages of both platforms
Captures actionable data needed to
develop personalized customer
experiences
Connected
Commerce
Solution

6. ®2017 PFSweb, Inc.
Solution
Benefits
• Shortened implementation
timelines
• Tailored customer journeys
• No need for custom API call
development
• Marketing email opt-ins
• Transactional and triggered email
• Abandoned cart functionality
• Product catalog feed
Marketing Cloud + Commerce Cloud

7. ®2017 PFSweb, Inc.
Data Flow

8. ®2017 PFSweb, Inc.
History and expertise on both
Salesforce Marketing & Commerce
Clouds
Experience creating engaging brand
touchpoints across the entire
customer journey
Develop and manage innovative
solutions that help brands maximize
their technology investment
PFS Value
Proposition

9. ®2017 PFSweb, Inc.
Vision Results
Increase in
Click-through rate11%
Design a scalable commerce
solution to support growth and the
ability to send highly customized
emails customer data.
PFS drove the innovation of
Marketing Cloud and Commerce
Cloud and implemented an
optimized abandon cart with
“persistent cart functionality”,
leveraging the Connected
Commerce integrations.
Increase in
Revenue per email send600%
Higher open rate
against the benchmark133%