Team Sequence Development V2

Team Sequence and Development

IBI 705
John H. Wheeler, Jr.
July28, 2005
Los Angeles, California Managing Partner
Wheeler Performance Group, LLC
www.wheelergroupllc.com
(508) 430-2319
Copyright ©2005 Wheeler Performance Group, LLC. All rights reserved Page 1

Path to Prosperity

TM
V-O-E

Visioning/
Strategic Plan

Prosperity

Execution Organization

© Wheeler Performance Group, LLC. 2005. All rights reserved.


Strategic Planning

• Define, for a given point in the future, what your
firm will look like and act like at that time
• Corporate Mission
• Corporate Values
• Markets you will be serving
• Market Strategies
• Short-Term Goals (SMART)
• Tactical Game Plan


1

Organization

• Team Formation
• Team Operations
• Team Effectiveness

Organization


“IF IT IS NOT MY GENIUS,
IT IS
NOT
MY JOB”


Team Formation
Critical Functions

• PLAN for IT
• CAPITALIZE IT
• MARKET IT
• MAKE IT
• DELIVER IT
• COUNT IT


2

Team Types

• Capital
• Creative/Project Teams


Characteristics of Effective Teams

• Know what is expected
• Responsibility versus Authority
• Deliver Consistent High Quality on Time!
• Performance Metrics
• Support each other
• Offer input across project
• Stress proper communication
• Contracts


Team Effectiveness
Contracts

• Specific Responsibilities
• Specific Deliverables
• Timetable for Delivery
• Metrics for Performance


3

Team Formation
Process

• Sequencing for Formation
• Strategic Planning Short-Term Requirements
• Skills Voids
• Multiple Candidates, Due Diligence
• Levels
– Intellectual, Emotional


Team Formation


Team Formation


4

Team Formation
Member Sources

• IBI Forum
• IBI Graduates
• Family
• Church
• Neighbors
• Play


The Virtual Economy


The Virtual Team

• Group of Specialists
• Typically not collocated
• Agree on mission, critical tasks and associated
deadlines
• Perform tasks by leveraging various technologies
– Voice
– Mail
– E-Mail
– Video


5

Virtual Teams
Unique Challenges

• Communication
• Expectation Disconnects
• Time Zones
• Travel Requirements


Team Formation
Team Membership

• CEO • Sales
• COO • Web
• CFO • Accounting
• Legal
– General, Patent, • Strategic Plan
Trademark Developers
• Marketing • Administrative Support
– Branding
– Corporate Video • Capital Team
• Product Development • Board of Directors
• Advisory Board


Team Operations
Standards

• Communications
– How, When, Who
– E-Mail, Voice Mail
• Code of Conduct
• Responsibility and Authority
• CEO must delegate


6

Team Operations
Communication

• Critical
• Whose responsibility?
• Two-way
• Kill the rumor mill!
• Truthful and tactful
• Over-communicate vs. Under-communicate
• Examples
– Phone calls, Notes, E-mails, Newsletters
– Web Site, Meetings, APOCS


Team Operations
Communication

• Weekly team member reports
• Off-line work sessions
– Sub-Committees
– Problem solving
– Specialists
• Weekly calls
– Fixed, day, time, length, agenda
– Committee readouts; limited problem solving
– Accomplishments, current status, future actions,
responsible parties
– Frame of reference for team

Team Effectiveness

Effectiveness vs. Efficiency


7

Team Effectiveness

• Effectiveness versus Efficiency
• Executive Effectiveness
• Team member effectiveness
• Adding Value Exercise
• Performance Metrics by team member
• Performance Evaluation
– Content
– Frequency
– Process
• No E-mail
• Self-completed


Responsibility without Authority
Is
DEADLY!!!


Team Effectiveness
Team Dynamics


8

Team Effectiveness
Performance Dynamics

• Performance less than desired?
• Re-do Plan
• Re-focus/Reenergize Team
– Review performance
– Replace team members
– Add new expertise


Virtual vs. Dedicated Teams


Structure
Virtual vs. Dedicated Teams

Virtual Dedicated
• Rewards • Rewards
– Quick access to – Credibility Adds
extraordinary talent – Your priorities are their
– Fill skills voids priorities
– More cost effective • Risks
– Project Quick Start
– “Try before you buy”
• Overhead
– Willingness to work,
• Risks based on future
– Do your homework prospects
• Skills, Chemistry,
Costs


9

High-Payoff Activities


Team Dynamics

• Install systems to record progress
• Make use of those systems mandatory
• Monitor performance of the team to achieve one or
more short-term objectives

Execution


Team Dynamics
Project Management Software

• Table-based
• Project Management
• Web-based
ID Task Name Duration Start Finish Qtr 4, 2003 Qtr 1, 2004 Qtr 2, 2004
Oct Nov Dec Jan Feb Mar Apr
1 BUSINESS PLANNING 100 days Mon 10/27/03 Wed 3/10/04
2 Document Current State, Future Vision, Impl issues 2 days Mon 10/27/03 Tue 10/28/03
3 Business Plan Development 100 days Mon 10/27/03 Wed 3/10/04
4 Outline Business Plan Requirements 5 days Mon 10/27/03 Fri 10/31/03
5 Contract with Plan Development firm 5 days Mon 12/1/03 Fri 12/5/03
6 Develop Plan draft 61 days Mon 10/27/03 Thu 1/15/04
7 Market Research 38 days Mon 10/27/03 Mon 12/15/03
8 Complete Market Research 38 days Mon 10/27/03 Mon 12/15/03
9 Complete secondary research 15 days Mon 10/27/03 Fri 11/14/03
10 Primary Research 23 days Mon 11/17/03 Mon 12/15/03
11 Finalize Market Plan 12 days Mon 11/17/03 Tue 12/2/03

12 Financial Planning 31 days Sat 12/6/03 Thu 1/15/04
13 Develop proforma statements 25 days Sat 12/6/03 Wed 1/7/04
14 ID Financing Process Reqts 3 days Sat 12/6/03 Mon 12/8/03
15 Agreement on financing plan 5 days Fri 1/9/04 Thu 1/15/04
16 Develop final Plan 45 days Thu 1/8/04 Wed 3/10/04
17
18 INFRASTRUCTURE 77 days Mon 10/27/03 Fri 2/6/04
19 Personnel 30 days Mon 10/27/03 Fri 12/5/03
20 CFO hired 30 days Mon 10/27/03 Fri 12/5/03
21 Develop structure for Advisory Board 5 days Mon 10/27/03 Fri 10/31/03
22 Develop master employee/contractor list 7 days Thu 11/20/03 Fri 11/28/03
23 Systems 52 days Mon 12/1/03 Fri 2/6/04
24 Functional Requirements developed 20 days Mon 12/15/03 Fri 1/9/04
25 Systems Architecture Developed 10 days Mon 1/12/04 Fri 1/23/04
26 Network in place 10 days Mon 1/26/04 Fri 2/6/04
27 Financial systems in place 20 days Mon 12/1/03 Wed 12/24/03
28 Legal 50 days Mon 10/27/03 Wed 12/31/03
29 Complete patent work 50 days Mon 10/27/03 Wed 12/31/03

30 Complete trademarks 50 days Mon 10/27/03 Wed 12/31/03
31
32 MARKETING 50 days Mon 10/27/03 Wed 12/31/03
33 Branding 50 days Mon 10/27/03 Wed 12/31/03
34 Complete branding, packaging process 50 days Mon 10/27/03 Wed 12/31/03
35
36 WEB SITE 92 days Mon 10/27/03 Fri 2/27/04
37 Define Web Strategy 2 days Mon 10/27/03 Tue 10/28/03
38 Define Requirements 40 days Wed 11/26/03 Fri 1/16/04
39 Finalize Requirements 10 days Mon 1/19/04 Fri 1/30/04
40 Develop Site 20 days Mon 2/2/04 Fri 2/27/04
41
42 FINANCIAL PLANNING 25 days? Mon 10/27/03 Fri 11/28/03
43 Contract with CFO 25 days Mon 10/27/03 Fri 11/28/03
44 Define financial systems requirements 1 day? Mon 10/27/03 Mon 10/27/03
45 Implement financial reporting systems 1 day? Mon 10/27/03 Mon 10/27/03
46 Complete Factoring research 1 day? Mon 10/27/03 Mon 10/27/03
47
48 PRODUCTION 60 days? Mon 10/27/03 Wed 1/14/04
49 Identify production needs 24 days Mon 10/27/03 Thu 11/27/03
50 Identify CMs to perform work 1 day? Fri 11/28/03 Fri 11/28/03
51 Contract with CMs to manufacture products 10 days Thu 1/1/04 Wed 1/14/04
52
53 Team Call 32.25 days Tue 11/25/03 Tue 1/6/04
54 Team Call 1 0.25 days Tue 11/25/03 Tue 11/25/03


10

Team Dynamics
Performance Monitoring


Team Formation
8 Points of Light

• If it is NOT your genius, It is NOT your job!
• Do your homework
• Don’t overcommit
– Support others whenever possible
– Give and receive
• Connected at intellectual AND emotional level
• Deliver on your promises
• Be Present
• Provide continuous support
• Exit when appropriate

11

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