TDWI San Diego Conference: Tony Politano Keynote
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Tony Politano's keynote speech from TDWI's 2009 San Diego World Conference. For more information on TDWI, please visit http://www.tdwi.org
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TDWI San Diego Conference: Tony Politano Keynote
- 1. Chief Performance Officer: A Role Whose Time Has Come Tony Politano TDWI Keynote August 3, 2009
- 3. Chief Performance Officer Chicago Public Schools Announces Executive Appointments The announcement will lead to a more efficient, results-oriented organizational structure at CPS. June 9, 2009 - Chicago Public Schools Chief Executive Officer Ron Huberman today announced the establishment of an executive team that heralds the beginning of a larger streamlining in the management of the nation’s third largest-school system. Chief Performance Officer Sarah Kremsner has been named Chief Performance Officer, a newly created role. Sarah will be responsible for creating a comprehensive performance management system.
- 5. CPO Must Bridge the What and Why Zones Source: Chief Performance Officer, A Politano What are our sales? What was the production uptime? What is our market share? Why are sales lower? Why are we losing market share? Why are our margins slipping?
- 12. The 6 C’s of The Chief Performance Officer Source: Chief Performance Officer, A Politano Collector - Get data from all corners of organization Consolidator - Put data into one logical place Condenser - Extract relevant performance data Collaborator – Rally around the data and share insights Controller – Enforce governance, control and monitoring Communicator - Right data to right people at right time
- 14. Adoption Lifecycle Financial Impact Time Shock & Awe Phase Change Phase Acceptance Phase Apathy Phase
Editor's Notes
- Think of the CPO as being a human dashboard for the executives. He or she must be able to act quickly like a dashboard, provide quality data like a dashboard and concentrate on the metrics that matter AND are actionable. CPO may not be a title, but similar to CKO, it is an enterprise level discipline.
- What questions are answered by reports. They keep the lights on in a business. They are the answers you need to ask intelligent why questions. Why questions are the next logical progression of questions and usually are not in ‘out of the box’ reports. What – Average Customer Profitability is down by 5% Why – Order size has shrunk by 15% at our top 5 customers.
- Similar to any data warehouse or business intelligence methodology, there is a natural progression from finding the data to getting it consumed. The most important word on this slide is LOGICAL. Do not confuse CPO/CPM with building the mother of all data warehouses. Remember the paper towel analogy.
- Similar to any data warehouse or business intelligence methodology, there is a natural progression from finding the data to getting it consumed. The most important word on this slide is LOGICAL. Do not confuse CPO/CPM with building the mother of all data warehouses. Remember the paper towel analogy.
- Similar to any data warehouse or business intelligence methodology, there is a natural progression from finding the data to getting it consumed. The most important word on this slide is LOGICAL. Do not confuse CPO/CPM with building the mother of all data warehouses. Remember the paper towel analogy.
- Similar to any data warehouse or business intelligence methodology, there is a natural progression from finding the data to getting it consumed. The most important word on this slide is LOGICAL. Do not confuse CPO/CPM with building the mother of all data warehouses. Remember the paper towel analogy.
- Similar to any data warehouse or business intelligence methodology, there is a natural progression from finding the data to getting it consumed. The most important word on this slide is LOGICAL. Do not confuse CPO/CPM with building the mother of all data warehouses. Remember the paper towel analogy.
- Similar to any data warehouse or business intelligence methodology, there is a natural progression from finding the data to getting it consumed. The most important word on this slide is LOGICAL. Do not confuse CPO/CPM with building the mother of all data warehouses. Remember the paper towel analogy.
- Similar to any data warehouse or business intelligence methodology, there is a natural progression from finding the data to getting it consumed. The most important word on this slide is LOGICAL. Do not confuse CPO/CPM with building the mother of all data warehouses. Remember the paper towel analogy.