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Developing a Web-based
Instructional Module
to Assist Students in
Understanding the Financial
Aid Satisfactory Academic
Progress Policy
finaidsap.weebly.com
Davileigh Kahealani Nae`ole
TCC 2013, April 18
Satisfactory Academic Progress
Satisfactory Academic Progress
Satisfactory Academic Progress
Satisfactory Academic Progress
Audience Question
While enrolled in college did you apply
for or receive any type of financial aid?
Including Pell grants or Federal loans
= No = Yes
Audience Question
For those who answered yes…did you
know that you were required to comply
with your schools SAP policy and did you
know what the criteria was?
= No = Yes
Satisfactory Academic Progress
Satisfactory Academic Progress
Satisfactory Academic Progress
Satisfactory Academic Progress
1993
1994
2013My SAP
knowledge
10
__
5
__
0
My Story
1993
1994
2013My SAP
knowledge
10
__
5
__
0
1993 Maui Community College
1st year college student
SAP Status: Eligible
SAP Knowledge: None
Did
well
My Story
1993
1994
2013My SAP
knowledge
10
__
5
__
0
1994 Maui Community College
Stopped Attending
SAP Status: Eligible
SAP Knowledge: None
My Story
1993
1994
2013My SAP
knowledge
10
__
5
__
0
2003 Maui Community College
Returned to College
SAP Status: Financial Aid Probation
SAP Knowledge: I learn a little about it 0
Did
well
My Story
1993
1994
2013
10
__
5
__
0
My SAP
knowledge
2007 Maui Community College
Continuing College
SAP Status: SAP Appeal Approved
SAP Knowledge: I learn more about it
5
_
0
Did
well
My Story
1993
1994
2013
10
__
5
__
0
My SAP
knowledge
2009 UH Maui College
Continuing College / Working as a
Financial Aid Student Mentor
SAP Status: SAP Override
SAP Knowledge: I learn more about it
_
5
_
0
My Story
1993
1994
2013
10
__
5
__
0
My SAP
knowledge
2010 UH Mānoa
Begin OTEC
SAP Status: New Student
SAP Knowledge: I am knowledgeable about it
_
5
_
0
My Story
1993
1994
2013
10
__
5
__
0
My SAP
knowledge
2012 – 2013
Still learning!
_
5
_
0
My Story
Problem Statement
The purpose of this instructional design
project was to develop a web-based
module to explain the Financial Aid
Satisfactory Academic Progress Policy for
students at UH Maui College.
Target Audience
Spring 2013
3,968 Students Enrolled
Target Audience
Spring 2013
3,968 Students Enrolled
Female 65%
Male 35 %
Target Audience
Spring 2013
3,968 Students Enrolled
Female 65%
Male 35 %
27 yrs. average age
< 18 13 %
18 – 21 26 %
22 + 61 %
< 18 yrs
13%
18 – 21 yrs
26%22 + yrs
61%
Age of Audience
Spring 2013
2,771 Accepted Federal Aid
2,355 Received Pell
3,968 Students
70%
Accepted
Aid
Target Audience
Spring 2013
2,771 Accepted Federal Aid
2,355 Received Pell
3,968
Students
70%
Accepted Aid
85%
Received
Pell
Target Audience
Academic
Certificate
Associate
Degree
Bachelor
Degree
Pursuing Academic Certificates to Bachelor Degrees
Target Audience
Academic
Certificate
Associate
Degree
Bachelor
Degree
Pursuing Academic Certificates to Bachelor Degrees
Target Audience
Academic
Certificate
Associate
Degree
Bachelor
Degree
Pursuing Academic Certificates to Bachelor Degrees
Target Audience
Module Design
1. Video
Module Design
1. Video
2. Info Button
Module Design
1. Video
2. Info Button
3. Text
Module Design
1. Video
2. Info Button
3. Text
4. Quick Quiz Questions
Module Design
 Short videos
 Included animation
Module Design
Module Design
 Led to detailed
information
 Text supported video content
Module Design
Module Design
 Facilitated student interaction/engagement
 Provided instant feedback
Formative
Evaluation
Experts
One-on-One’s
Implementation
with Target
Population
Formative Evaluation
Formative
Evaluation
Experts
One-on-One’s
Implementation
with Target
Population
Formative Evaluation
Web
Design
Expert
Formative
Evaluation
Experts
One-on-One’s
Implementation
with Target
Population
Formative Evaluation
Web
Design
Expert
SME:
Financial
Aid
Expert
Formative
Evaluation
Experts
One-on-One’s
Implementation
with Target
Population
Formative Evaluation
Web
Design
Expert
SME:
Financial
Aid Expert
Education
Expert
Formative
Evaluation
Experts
One-on-One’s
Implementation
with Target
Population
Formative Evaluation
Web
Design
Expert
SME:
Financial
Aid Expert
Education
Expert
Pointed out
distracting
effects
Formative
Evaluation
Experts
One-on-One’s
Implementation
with Target
Population
Formative Evaluation
Web
Design
Expert
SME:
Financial
Aid Expert
Education
Expert
Pointed out
distracting
effects
Stressed the
“Why SAP is
important”
Formative
Evaluation
Experts
One-on-One’s
Implementation
with Target
Population
Formative Evaluation
Web
Design
Expert
SME:
Financial
Aid Expert
Education
Expert
Pointed out
distracting
effects
Stressed the
“Why SAP is
important”
Formative
Evaluation
Experts
One-
on-
One’s
Implementation
with Target
Population
Formative Evaluation
3
students
Formative
Evaluation
Experts
One-
on-
One’s
Implementation
with Target
Population
Formative Evaluation
Skipped parts of
the module
3
students
Didn’t watch
videos
Formative
Evaluation
Experts
One-
on-
One’s
Implementation
with Target
Population
Formative Evaluation
Skipped parts of
the module
3
students
Formative
Evaluation
Experts
One-on-One’s
Implement
with Target
Population
Formative Evaluation
Formative
Evaluation
Experts
One-on-One’s
Implement
with
Target
Population
Formative Evaluation
17
Participants
completed
module
Data Results
3
3
8
3
0 2 4 6 8 10 12 14 16 18
Data Results
Percentage of students who answered
agree or strongly agree for attitudinal
questions.
The SAP information contained in the
module is useful to me
94%
I feel that this information is important for
me to know
88%
The information I learned from the
module will help me to make better
choices regarding my academic career.
94%
I understand the consequences of failing
to meet SAP
94%
I understand the remedies available to
me if I fail to meet SAP
100%
Data Results
Response to Attitudinal Questions
Data Results
Response to Attitudinal Questions
Percentage of students who answered
agree or strongly agree for attitudinal
questions.
The SAP information contained in the
module is useful to me
94%
I feel that this information is important for
me to know
88%
The information I learned from the
module will help me to make better
choices regarding my academic career.
94%
I understand the consequences of failing
to meet SAP
94%
I understand the remedies available to
me if I fail to meet SAP
100%
Data Results
Response to Attitudinal Questions
Percentage of students who answered
agree or strongly agree for attitudinal
questions.
The SAP information contained in the
module is useful to me
94%
I feel that this information is important for
me to know
88%
The information I learned from the
module will help me to make better
choices regarding my academic career.
94%
I understand the consequences of failing
to meet SAP
94%
I understand the remedies available to
me if I fail to meet SAP
100%
Data Results
Response to Attitudinal Questions
Percentage of students who answered
agree or strongly agree for attitudinal
questions.
The SAP information contained in the
module is useful to me
94%
I feel that this information is important for
me to know
88%
The information I learned from the
module will help me to make better
choices regarding my academic career.
94%
I understand the consequences of failing
to meet SAP
94%
I understand the remedies available to
me if I fail to meet SAP
100%
Data Results
Response to Preferred Media Question
23%
12%
12%
53%
The module delivered the SAP Information via video and text. Did you prefer
one medium over the other?
No, I have no preference
Yes, I preferred learning the
information via video
Yes, I preferred learning the
information via text
I preferred learning the
information using both media
(video & text)
Success
Conclusion
Success
15 of 17
Knew the 3 major
SAP criteria
Conclusion
Success
15 of 17
Knew the 3 major
SAP criteria
16 of 17
Identified their SAP
status
Conclusion
Success
15 of 17
Knew the 3 major
SAP criteria
16 of 17
Identified their SAP
status
16 of 17
Will make better
academic decisions
Conclusion
Conclusion
Conclusion
finaidsap.weebly.com
Davileigh Kahealani Nae`ole
TCC 2013, April 18

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Tcc sap presentation final

Editor's Notes

  1. Aloha everyone, mahalo for being here. My name is Davileigh Kahealani Naeole and through my presentation this evening I be sharing with you a little bit about my experience as well as the results of Developing a Web-based Instructional Module to Assist UH Maui College Students with the Financial Aid Satisfactory Academic Progress Policy Process
  2. SAP is an acronym that you’ll be hearing alot during this presentation and it stands for
  3. SAP is an acronym that you’ll be hearing alot during this presentation and it stands for
  4. SAP is an acronym that you’ll be hearing alot during this presentation and it stands for
  5. SAP is an acronym that you’ll be hearing alot during this presentation and it stands for
  6. SAP is an acronym that you’ll be hearing alot during this presentation and it stands for
  7. This next quesMajority “No” – that’s what I expectedMajority “Yes” – I’m glad to see we have an informed group heretion is a two part question and only answer with a green check mark if you can say yes to both…so for those who answered yes to the previous question…
  8. SAP is an acronym that you’ll be hearing alot during this presentation and it stands for
  9. SAP is an acronym that you’ll be hearing alot during this presentation and it stands for
  10. SAP is an acronym that you’ll be hearing alot during this presentation and it stands for
  11. SAP is an acronym that you’ll be hearing alot during this presentation and it stands for
  12. Since my project was motivated by my own personal experience as a student as well as in the work I do now with college students; I wanted to quickly share my own SAP story.
  13. 1993
  14. 1994
  15. 2003: On probation but after about a year my completion rate improves so I’m eligible for aid; up until 2007
  16. 2007: In 2007, I learn that I have to do SAP appeal, it’s approved
  17. 2009: I get a SAP over ride, finish school, and graduate in Summer 2010
  18. 2010: I start at a new institution and a higher degree and I am eligible for aid
  19. 2013: Even now I am still not an expert, the gap represents the information that I was corrected by my SME’s. Many of the students I work with now have a similar story in that until it affects them they are unaware of the policy.
  20. Thus, the purpose of this instructional design project was to develop a web-based module to explain the Financial Aid Satisfactory Academic Progress Policy for students at UH Maui College.
  21. Many students at the University of Hawai`i Maui College (UHMC) receive some form of financial aid. According to UHMC’s Financial Aid Officer as of March 2013, 70% (2,771) of the students enrolled accepted the Federal aid they were offered; of those that received aid 85% (2,355) got Pell Grants (C. Bio, personal communication, March 4, 2013). Upon receiving aid the student inevitably accepts the responsibility of complying with the UH Maui College SAP policy. However, most students are not aware that such a policy exists until they are placed on financial aid suspension. Furthermore, by the time the student becomes responsive to the policy they are usually suspended from receiving aid and cannot afford the tuition expense. “Academic research confirms the importance of financial aid” (Executive Office of the President, 2009, p. 1). Thus, the purpose of this instructional design project was to develop a web-based module to explain the Financial Aid Satisfactory Academic Progress Policy for students at UH Maui College. 3,968Students enrolledFemale 65%, Male 35 %96% Pay Resident Tuition27 yrs. Average age&lt; 18 13 %18 – 21 26 %22 + 61 % At UHMC student degree levels span from Academic Certificates to Bachelor Degrees. Figure 1 below shows a snapshot of selected characteristics of Maui College students from Spring 2013. It illustrates that a good portion of the population is made up of non-traditional students, meaning that these students generally work while attending school, have delayed enrollment into college from high school, and are supporting others. Therefore, aid is even more crucial to the success of this student population . Figure 1 Selected Characteristics of UH Maui College Studentshttps://www.hawaii.edu/institutionalresearch/openingEnrollmentDemographics Make sure the title for the figure matches APA requirements (or TCC template requirements).
  22. Many students at the University of Hawai`i Maui College (UHMC) receive some form of financial aid. According to UHMC’s Financial Aid Officer as of March 2013, 70% (2,771) of the students enrolled accepted the Federal aid they were offered; of those that received aid 85% (2,355) got Pell Grants (C. Bio, personal communication, March 4, 2013). Upon receiving aid the student inevitably accepts the responsibility of complying with the UH Maui College SAP policy. However, most students are not aware that such a policy exists until they are placed on financial aid suspension. Furthermore, by the time the student becomes responsive to the policy they are usually suspended from receiving aid and cannot afford the tuition expense. “Academic research confirms the importance of financial aid” (Executive Office of the President, 2009, p. 1). Thus, the purpose of this instructional design project was to develop a web-based module to explain the Financial Aid Satisfactory Academic Progress Policy for students at UH Maui College. 3,968Students enrolledFemale 65%, Male 35 %96% Pay Resident Tuition27 yrs. Average age&lt; 18 13 %18 – 21 26 %22 + 61 % At UHMC student degree levels span from Academic Certificates to Bachelor Degrees. Figure 1 below shows a snapshot of selected characteristics of Maui College students from Spring 2013. It illustrates that a good portion of the population is made up of non-traditional students, meaning that these students generally work while attending school, have delayed enrollment into college from high school, and are supporting others. Therefore, aid is even more crucial to the success of this student population . Figure 1 Selected Characteristics of UH Maui College Studentshttps://www.hawaii.edu/institutionalresearch/openingEnrollmentDemographics Make sure the title for the figure matches APA requirements (or TCC template requirements).
  23. Many students at the University of Hawai`i Maui College (UHMC) receive some form of financial aid. According to UHMC’s Financial Aid Officer as of March 2013, 70% (2,771) of the students enrolled accepted the Federal aid they were offered; of those that received aid 85% (2,355) got Pell Grants (C. Bio, personal communication, March 4, 2013). Upon receiving aid the student inevitably accepts the responsibility of complying with the UH Maui College SAP policy. However, most students are not aware that such a policy exists until they are placed on financial aid suspension. Furthermore, by the time the student becomes responsive to the policy they are usually suspended from receiving aid and cannot afford the tuition expense. “Academic research confirms the importance of financial aid” (Executive Office of the President, 2009, p. 1). Thus, the purpose of this instructional design project was to develop a web-based module to explain the Financial Aid Satisfactory Academic Progress Policy for students at UH Maui College. 3,968Students enrolledFemale 65%, Male 35 %96% Pay Resident Tuition27 yrs. Average age&lt; 18 13 %18 – 21 26 %22 + 61 % At UHMC student degree levels span from Academic Certificates to Bachelor Degrees. Figure 1 below shows a snapshot of selected characteristics of Maui College students from Spring 2013. It illustrates that a good portion of the population is made up of non-traditional students, meaning that these students generally work while attending school, have delayed enrollment into college from high school, and are supporting others. Therefore, aid is even more crucial to the success of this student population . Figure 1 Selected Characteristics of UH Maui College Studentshttps://www.hawaii.edu/institutionalresearch/openingEnrollmentDemographics Make sure the title for the figure matches APA requirements (or TCC template requirements).
  24. Many students at the University of Hawai`i Maui College (UHMC) receive some form of financial aid. According to UHMC’s Financial Aid Officer as of March 2013, 70% (2,771) of the students enrolled accepted the Federal aid they were offered; of those that received aid 85% (2,355) got Pell Grants (C. Bio, personal communication, March 4, 2013). Upon receiving aid the student inevitably accepts the responsibility of complying with the UH Maui College SAP policy. However, most students are not aware that such a policy exists until they are placed on financial aid suspension. Furthermore, by the time the student becomes responsive to the policy they are usually suspended from receiving aid and cannot afford the tuition expense. “Academic research confirms the importance of financial aid” (Executive Office of the President, 2009, p. 1). Thus, the purpose of this instructional design project was to develop a web-based module to explain the Financial Aid Satisfactory Academic Progress Policy for students at UH Maui College. 3,968Students enrolledFemale 65%, Male 35 %96% Pay Resident Tuition27 yrs. Average age&lt; 18 13 %18 – 21 26 %22 + 61 % At UHMC student degree levels span from Academic Certificates to Bachelor Degrees. Figure 1 below shows a snapshot of selected characteristics of Maui College students from Spring 2013. It illustrates that a good portion of the population is made up of non-traditional students, meaning that these students generally work while attending school, have delayed enrollment into college from high school, and are supporting others. Therefore, aid is even more crucial to the success of this student population . Figure 1 Selected Characteristics of UH Maui College Studentshttps://www.hawaii.edu/institutionalresearch/openingEnrollmentDemographics Make sure the title for the figure matches APA requirements (or TCC template requirements).
  25. Many students at the University of Hawai`i Maui College (UHMC) receive some form of financial aid. According to UHMC’s Financial Aid Officer as of March 2013, 70% (2,771) of the students enrolled accepted the Federal aid they were offered; of those that received aid 85% (2,355) got Pell Grants (C. Bio, personal communication, March 4, 2013). Upon receiving aid the student inevitably accepts the responsibility of complying with the UH Maui College SAP policy. However, most students are not aware that such a policy exists until they are placed on financial aid suspension. Furthermore, by the time the student becomes responsive to the policy they are usually suspended from receiving aid and cannot afford the tuition expense. “Academic research confirms the importance of financial aid” (Executive Office of the President, 2009, p. 1). Thus, the purpose of this instructional design project was to develop a web-based module to explain the Financial Aid Satisfactory Academic Progress Policy for students at UH Maui College. 3,968Students enrolledFemale 65%, Male 35 %96% Pay Resident Tuition27 yrs. Average age&lt; 18 13 %18 – 21 26 %22 + 61 % At UHMC student degree levels span from Academic Certificates to Bachelor Degrees. Figure 1 below shows a snapshot of selected characteristics of Maui College students from Spring 2013. It illustrates that a good portion of the population is made up of non-traditional students, meaning that these students generally work while attending school, have delayed enrollment into college from high school, and are supporting others. Therefore, aid is even more crucial to the success of this student population . Figure 1 Selected Characteristics of UH Maui College Studentshttps://www.hawaii.edu/institutionalresearch/openingEnrollmentDemographics Make sure the title for the figure matches APA requirements (or TCC template requirements).
  26. Many students at the University of Hawai`i Maui College (UHMC) receive some form of financial aid. According to UHMC’s Financial Aid Officer as of March 2013, 70% (2,771) of the students enrolled accepted the Federal aid they were offered; of those that received aid 85% (2,355) got Pell Grants (C. Bio, personal communication, March 4, 2013). Upon receiving aid the student inevitably accepts the responsibility of complying with the UH Maui College SAP policy. However, most students are not aware that such a policy exists until they are placed on financial aid suspension. Furthermore, by the time the student becomes responsive to the policy they are usually suspended from receiving aid and cannot afford the tuition expense. “Academic research confirms the importance of financial aid” (Executive Office of the President, 2009, p. 1). Thus, the purpose of this instructional design project was to develop a web-based module to explain the Financial Aid Satisfactory Academic Progress Policy for students at UH Maui College. 3,968Students enrolledFemale 65%, Male 35 %96% Pay Resident Tuition27 yrs. Average age&lt; 18 13 %18 – 21 26 %22 + 61 % At UHMC student degree levels span from Academic Certificates to Bachelor Degrees. Figure 1 below shows a snapshot of selected characteristics of Maui College students from Spring 2013. It illustrates that a good portion of the population is made up of non-traditional students, meaning that these students generally work while attending school, have delayed enrollment into college from high school, and are supporting others. Therefore, aid is even more crucial to the success of this student population . Figure 1 Selected Characteristics of UH Maui College Studentshttps://www.hawaii.edu/institutionalresearch/openingEnrollmentDemographics Make sure the title for the figure matches APA requirements (or TCC template requirements).
  27. Many students at the University of Hawai`i Maui College (UHMC) receive some form of financial aid. According to UHMC’s Financial Aid Officer as of March 2013, 70% (2,771) of the students enrolled accepted the Federal aid they were offered; of those that received aid 85% (2,355) got Pell Grants (C. Bio, personal communication, March 4, 2013). Upon receiving aid the student inevitably accepts the responsibility of complying with the UH Maui College SAP policy. However, most students are not aware that such a policy exists until they are placed on financial aid suspension. Furthermore, by the time the student becomes responsive to the policy they are usually suspended from receiving aid and cannot afford the tuition expense. “Academic research confirms the importance of financial aid” (Executive Office of the President, 2009, p. 1). Thus, the purpose of this instructional design project was to develop a web-based module to explain the Financial Aid Satisfactory Academic Progress Policy for students at UH Maui College. 3,968Students enrolledFemale 65%, Male 35 %96% Pay Resident Tuition27 yrs. Average age&lt; 18 13 %18 – 21 26 %22 + 61 % At UHMC student degree levels span from Academic Certificates to Bachelor Degrees. Figure 1 below shows a snapshot of selected characteristics of Maui College students from Spring 2013. It illustrates that a good portion of the population is made up of non-traditional students, meaning that these students generally work while attending school, have delayed enrollment into college from high school, and are supporting others. Therefore, aid is even more crucial to the success of this student population . Figure 1 Selected Characteristics of UH Maui College Studentshttps://www.hawaii.edu/institutionalresearch/openingEnrollmentDemographics Make sure the title for the figure matches APA requirements (or TCC template requirements).
  28. The module design included consistent web pages…each page included four major components
  29. 4. Quick Quiz Questions section
  30. 4. Quick Quiz Questions section
  31. 4. Quick Quiz Questions section
  32. 4. Quick Quiz Questions section
  33. video, average 2 minutes long, the shortest was 1 minute the longest was 4 minutesIncluded animation to keep it engaging
  34. Info text buttons lead to detailed information text (actual docs)
  35. Text supported and clarified video content
  36. Quick Quiz Questions required student interaction and engagement
  37. Formative EvaluationExpertsOne-on-One’sParticipants skipped over parts of the moduleListened, but didn’t watch the video. Explored the other parts of the page i.e. Quick Quiz QuestionImplementation with Target Population
  38. Web design expert
  39. One – on – ones: One-on-one sessions were conducted and the notes recorded by the researcher were beneficial. One of the main observations noted was that in all 3 sessions each of the participants skipped either some or part of the module. They also all played the video but did not actually watch the videos. It appeared that they listened while exploring other parts of the page, sometimes scrolling down to the Quick Quiz Questions at the bottom and other times searching and reading the text.
  40. One-on-one sessions were conducted and the notes recorded by the researcher were beneficial. One of the main observations noted was that in all 3 sessions each of the participants skipped either some or part of the module. They also all played the video but did not actually watch the videos. It appeared that they listened while exploring other parts of the page, sometimes scrolling down to the Quick Quiz Questions at the bottom and other times searching and reading the text.
  41. One-on-one sessions were conducted and the notes recorded by the researcher were beneficial. One of the main observations noted was that in all 3 sessions each of the participants skipped either some or part of the module. They also all played the video but did not actually watch the videos. It appeared that they listened while exploring other parts of the page, sometimes scrolling down to the Quick Quiz Questions at the bottom and other times searching and reading the text.
  42. Web design expert
  43. Web design expert
  44. Students Understanding of SAP
  45. Students Understanding of SAP
  46. In the end
  47. In the end
  48. In the end
  49. In the end
  50. In the end
  51. Successfully explained what SAP is to students The information I learned from the module will help me to make better choices regarding my academic career.
  52. Successfully explained what SAP is to students The information I learned from the module will help me to make better choices regarding my academic career.
  53. Successfully explained what SAP is to students The information I learned from the module will help me to make better choices regarding my academic career.
  54. Successfully explained what SAP is to students The information I learned from the module will help me to make better choices regarding my academic career.
  55. One of the main lessons learned during this research project was the need to work closely with the Financial Aid Officer to ensure that the information is current and accurate. Also, if I could offer one tip for anyone else considering a similar project it would be to write better scenario questions so that application of knowledge can be more accurately assessed.
  56. One of the main lessons learned during this research project was the need to work closely with the Financial Aid Officer to ensure that the information is current and accurate. Also, if I could offer one tip for anyone else considering a similar project it would be to write better scenario questions so that application of knowledge can be more accurately assessed.
  57. Mahalo again for joining me this evening