Tatvam - A Product for Visitor Experience and Customer Feedback Analysis.

1. [Tut-Vum]
Uncover the truth beyond data.

2. Tatvam is a Cloud-based Online Feedback
Analysis product that enables you to:
1. Save Time and Understand Customer
Feedback in Much Greater Detail
2. Prioritize and Drive Customer Experience
Focus Areas and Actions
3. Increase Customer Satisfaction and
Adoption
[Tut-Vum] Product Value Overview
Primary Market is Visitor Serving Industry

3. [Tut-Vum] Our Process
One
Data View
Collect
Customer
Feedback
Tag and
Classify
Comments
• Customer Defined
Tagging
Perception
Analysis
• 3 Check Proprietary
Process for 95+%
Sentiment Accuracy
UI for
Custom
Reporting
• Very User Friendly
•Recognize Trends
•Drilldown into Topics
•Track Performance
•Schedule Email Reports
• Online Review Sources (Facebook, TripAdvisor,
Google, Etc.)
•Internal Feedback (Avius, Email Surveys, etc.)
•Competitive Reviews

4. [Tut-Vum] Manage Customer Feedback
Solution: Tatvam provides ability to:
• View all feedback in a single environment and
quickly filter to view comments and reviews
that need to be addressed across all sources.
• Set up email subscription reports for relevant
feedback to be sent to the applicable people in
the company automatically.
• Reduce work and effort immensely for more
effective results.
Problem Statement: Companies collect visitor
feedback on multiple channels constantly. It is
demanding on internal resources to monitor all
these channels manually for reporting and conflict
resolution.

5. [Tut-Vum] Know the True Impact
Solution: Tatvam provides ability to:
• Immediately see what is specifically making the
most impact on visitor experience.
• Direct your attention to these items so you can
make timely decisions to ensure you are making
efficient decisions for maximum positive impact.
Problem Statement: With so much customer
feedback, it is difficult to track and see exactly
what is making a real impact on your visitor
experience.

6. [Tut-Vum] Measure Success
Solution: Tatvam provides ability to:
• Maintain all feedback in single place for multi-
year operation history.
• Easily see trends and measure the performance
of each specific aspect of the visitor experience.
• Ensure you are making efficient decisions
throughout the year and don’t have to wait for
end of year reports.
Problem Statement: It is extremely difficult to
maintain proper measurement and reporting of
visitor feedback due to the format and quantity.
Also, reporting on specific aspects of your
experience is extremely challenging.

7. [Tut-Vum]
Smarter Marketing
Solution: Tatvam provides ability to:
• Identify the words and phrases used by their
customers for more effective campaigning and
marketing strategy.
• Measure performance and trends on topics they
are marketing to determine success of
marketing initiatives across visitors.
Problem Statement: Marketing often relies on gut
instinct and costly one-time reports.
This is costly and difficult to recognize effect of
marketing campaigns.

8. Some of our Attraction Clients[Tut-Vum]

9. Thank You for Your
Time and Consideration
Tim Canada
Business Development
E: tim.canada@netserv-appl.com
P: 404-285-3468