2. CIM Marketing Leadership Programme
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CIM Marketing Leadership Programme
At the end of this session you will be able to:
Explain the concept of ownership and explain the consequences
for organisations
Determine an organisation’s structure and causal influences on its
structure
Session learning outcomes
3. CIM Marketing Leadership Programme
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CIM Marketing Leadership Programme
What is an organisation?
Who owns your organisation?
What are its constituent parts?
How is your organisation structured?
What is its vision and/or mission statement?
How does it measure its performance?
What is an organisation?
4. CIM Marketing Leadership Programme
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CIM Marketing Leadership Programme
Public limited company
Limited company
Partnership
Limited liability partnership
Public sector
Charity
Company limited by guarantee
Joint venture
Sole trader
Subsidiary
Shareholder
Stakeholder
Manager
Partner
Director
Employee
Managing Director
Chief Executive Officer
Organisational ownership models and roles
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CIM Marketing Leadership Programme
An organisation exists within an environment
Political
Environmental
Social
Technological
Economic
Legal
Capabilities
and
competencies
Customer
value
Competitive
advantage
Shareholder
(brand) value
Customers
Internal
stakeholders
Competitors
Partners
Suppliers
Shareholders
Adapted from Lynch
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CIM Marketing Leadership Programme
The constituent elements of an organisation
Source: McKinsey 7S framework
Strategy
Staff
Skills
Systems
Style
Structure
Shared
Purpose
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CIM Marketing Leadership Programme
The two sides of organisations
Staff
Skills
Style
Structure
Systems
Strategy
Shared
purpose
‘Formal’
organisation
‘Informal’
organisation
What work is
done and how
it is controlled
The ‘rational’ perspective
of the organisation, e.g.
System of activities
Physical resources
Policies, procedures and
controls
Management hierarchy
and authority
Boundaries
How work gets done
The ‘social’ perspective
of the organisation, e.g.
‘System that demands
and receives loyalty’
Values/beliefs
Needs and motivations
Psychological contract
Personal networks and
the ‘grapevine’
Exercise of power
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CIM Marketing Leadership Programme
Simple
Functional
Product-based
Geographically-
based
Divisionalised
Matrix
How do you structure an organisation?
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CIM Marketing Leadership Programme
What determines an organisation’s structure?
Adapted from Cole, 2004
Tasks
Organisational
structure
(‘Configuration’)
Tasks
People
Culture
Technology
Purpose
and goals
External
environment
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CIM Marketing Leadership Programme
Culture of organisations and its impact on structure
Role culture
Power culture
Task culture
People culture
Adapted from Handy
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CIM Marketing Leadership Programme
‘Structure in Fives’ (Mintzberg)
Configurations:
Simple
Machine
bureaucracy
Professional
bureaucracy
Divisionalised
form
Adhocracy
12. CIM Marketing Leadership Programme
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CIM Marketing Leadership Programme
Want to know more? Need advice about
which qualification is right for you?
Phone +44 (0)1628 427240 or apply now at
http://cimacademy.co.uk/apply/