Tarek Moustafa El Bakry is seeking a challenging position in a leading bank or company where he can utilize his 23 years of banking experience and creative talents. He has held several roles in banking including as a documentary credit and letters of guarantee operations officer, CRM and customer services officer, bills and collections department officer, internal auditor assistant manager, and private banking accounts deputy manager. He also has 1.5 years of experience in hospitality as a front office cashier. He is proficient in English and French and has several banking and auditing certifications.

1. Name :Tarek Moustafa El Bakry
Address :Giza- A.R.E.
Military Status : Exempted.
Social Status :Married.
Mobile :(+2- 0100-5270870 )
(+2- 0111-1160323 )
E-Mails : tmbegy@gmail.com
tmbwow@hotmail.com
Career Objective:
I am actively passionate performer seeking a truly global, diverse and result-oriented
culture that values trust, teamwork and innovation, and seeking a challenging position
in a leading Bank or (Company) in Egypt or any country which is a leading Bank or
(Company) with growth oriented positions where my creative talents and innovative
capabilities can be efficiently Utilized.
(1) Banking Experience ( Total 23 years & 9 months ):
- From (01/04/1984) to (31/12/2007) in Piraeus Bank-Egypt in the Following
Departments:
# Documentary Credit & Letters of Guarantee Operations Officer:
* Position responsible and accountable :
- Supervise & signing up the Issuance of the ( Import & Export ) Letters of Credit.-
Supervise & signing up the Issuance of the Letters of Guarantee ( Internal & External )
( Bid,Performance,Advance Payment ) .
- Supervise & signing up the Notifications for exporters and importers for their
issuance of letters of credit covering shipment of merchandise.
- Reviews letter of credit & Letters of Guarantee documents to determine
compliance with international standards.
- Verifies terms of credit, such as amount, insurance coverage, and shipping
conditions to determine compliance with established standards ( Uniform Customs ).
- Coordinates customer credit information and collateral papers with Loan
Officer (financial) to comply with bank credit standards.
- Supervise & signing up all the records payments and liabilities and other customer
Account information related to the ( Bid,Performance,Advance Payment ) Letters of
Guarantee using computer.
# CRM & Customer Services Officer:
* Position responsible and accountable:
- Branch for the day-to-day operations.
- Establishing customer satisfaction and loyalty.
- Co-ordinates to spread Branch Retail products from within all the prospected Branch
new customers, and Direct Sales.
- Handling all the banking transactional front-line service/supply requests and arranging
technical support assistance when necessary.
- Placing customer banking services or creating call report in the banking Customer
relationship management (CRM).
- Understanding and resolving customer problems including handling of Credit Cards
Applications & and routing it to The Retail Dep. ( Credit Cards Center ).
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Tarek EL-Bakry’s Resume

2. - Investigating and resolving all the discrepancies raised by customers, collections, or
company personnel related to The Banking Products.
# Bills & Collections Department officer( Mohandiseen Branch ):
* Position responsible and accountable:
- Supervise & signing up the registered customers bills & maturity checks posted in the
appropriate account ledgers & records.
- Revise the Validity approval of banking customer’s Bills Credit lines limits & ensure
monthly adjustments Balances within their limits.
- Supervise & signing up all the transactions related to the matured customer’s bills &
checks in a timely mannered.
- Revise & signing up all the monthly & quarterly reports issued to the internal &
external regularities.
# Internal Auditor Assistant Manager for Both Local & External Operations:
* Position responsible and accountable:
- Auditing the Bank’s Branch Network and recommending measures to mitigate risks.
- Conduct risk-based / process-orientated audits on adequacy of existing internal
controls and operational procedures and processes and to recommend measures to
mitigate risks to all the Branches.
- Conduct audits to identify lapses in compliance with internal business policies and
applicable laws, recommending measures to ensure compliance and to prevent
foreseeable lapses.
- Revise all the preparation of periodic reports and statistics issued by the department.
- Assist in the development of the Internal Audit methodology and working practices
operated by the department.
# Private Banking Accounts Deputy Manager:
* Position responsible and accountable:
- Main Roll as Financial advisor assigned to tailor a financial plan to meet short term
and long term financial goals of The Banking Wealthy Customers.
- Analyze Banking Customers status and their target to invest their funds.
- Revise all of the following transactions of the following available instruments:
- Time deposits - Fixed income – Funds – Portfolios – Insurance – Equity - Real
estate- Personalized advise over the phone - Bill payment option - Travel services -
Retirement plans & Many more through Piraeus Bank world wide network of financial
centers .
- Revise the Monthly progress report of The Private Banking Department.
- Awareness of The structuring and syndication of various term loan facilities for
The Private banking customers.
- Originate and syndicate loan products for Private Banking Customers.
- Awareness of Analyzing, structuring and syndicating transactions for Egypt
Market, documentation, transaction management and relationship
Management ( CRM ) for the PB customers.
- Awareness of Risk Control models & software and the risk assessment
process introduced by Basel II and how the banking sector manage market
and credit risk while complying with it.
# Central Remittance Deputy Manager ( Inward & Outward Payment Transfers ).
* Position responsible and accountable:( The Last Position as of 31/12/2007)
- Daily supervise all Inward / Outward Remittances transactions .
- Review and update transactions & Ensure operations complies with International
regulations .
- Checking and approving Inward / Outward Remittances transactions.
- Handle enquiries from internal and external customers.
- All related jobs related to SWIFT Transfers.
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Tarek EL-Bakry’s Resume

3. (2) Past Hospitality Experience (Total”1”year & 6 months):
- From (31/01/1981) to (09/08/1981) in “Moevenpick Jolie Ville Cairo-Pyramids
Hotel “
“as a # Front Office Cashier ( Accounting Department ):
* Position responsible and accountable:
- keep track of charges to guests for room service, telephone calls, and valet service.
- Responsible for the rental procedures of safe-deposit boxes for the Hotel guests &
post the rental charges in the guest’s folios.
- Post all the accommodation’s charges in all the outlets which consumed by the hotel’s
Guests through the automated computer system.
- Settlements by receiving the full accommodation’s charges from checks out guest
folios.
- From (01/06/1982) to (31/05/1983) in " Nile Hilton Hotel " as a
# Front Office Cashier ( Accounting Department ):
* Position responsible and accountable:
- The same as the Position responsible & accountable of a/m Position in the
Moevenpick Jolie Ville Cairo-Pyramids Hotel.
Computer Literacy:
- Deep Knowledge of Windows & Proficiency in the Microsoft Office environment
( Advanced MS Excel,Word,Powerpoint,Outlook And Access ).
- Strong Ability to make different Researches through Surfing the Internet.
Linguistic:
# Excellent English Language ( Reading, Written and Spoken ).
# French Language ( Seven Level Certificate from The French
Cultural Centre, Cairo ).
# Mother Tongue in Arabic Language ( Reading, Written and Spoken ).
Education Background:
Qualification: - Bachelor of Commerce & Business Administration, Helwan University.
- Applied for Certified Internal Auditor ( CIA ) Registered From Morgan
Int’l ( An Authorized Licensee of Becker Professional) c/o The
American University In Cairo.
Banking Courses:
- Certified Accounting entries for managing securities records Certificate approved
by the Egyptian Company for Clearance,settlement and Central Depository ( M.C.S.D ).
- International Banking Operations at “Research Commercial Studies Center,
Cairo University.
- Inspection & Internal Auditing at " Research Commercial Studies Center,Cairo
University “ .
- The Financial Analysis for Clients & Banks Programme from the Egyptian
Banking Institute.
- The Credit Banking Programme - Practical Cases” from the Egyptian Banking
Institute.
Other Memberships:
- Membership in the Institute of Internal Auditors ( IIA ) in Altamonte Springs,
Fla., United States.
- Membership in The Trading Syndicate in Cairo, Egypt.
- Gezira Sporting Club in Cairo.
- Egyptian Shooting Club in Cairo.
“ References Furnished Upon Request ”
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Tarek EL-Bakry’s Resume