This report provides a summary of mobile touch sites in the shopping and services category in February 2010. Shopping and services accounted for 24.8% of all mobile touch sites. The report analyzes subcategories within shopping and services such as business, real estate, travel, and banking. It highlights example mobile touch sites for each subcategory and identifies Domino's Pizza and KL Realty as noteworthy sites that are leveraging the mobile format well. The report concludes that the best mobile shopping sites create an engaging experience that is easy to use and tailored for mobile.
The document discusses the evolution of retail and e-commerce. Key points:
1. E-commerce is growing rapidly around the world, with online sales projected to significantly increase in major markets like the US, Europe, China, and India by 2016.
2. For many consumers, the lines between online and offline shopping are blurring, as they can shop anytime, anywhere via computers, smartphones, tablets, and other connected devices. Major online brands are also opening physical stores.
3. Personalization is a growing trend, as consumers curate collections, share recommendations, and earn rewards for their contributions to e-commerce sites and social networks. Brands are encouraging this "metail" by letting influential
RFID technology will revolutionize payment systems over the next decade by eliminating checkouts and queues. This will free up significant store space. Payment will also become easier through mobile phones and contactless cards. Shopping will become more convenient with rapid home delivery, sometimes only hours after ordering. Explaining long delivery times will no longer be acceptable to customers. Retailers will find it difficult to maintain profits as more operations are outsourced and revenues flow to other companies in the supply chain. They will need to reconsider their core purpose and strategy to remain profitable in this changing landscape.
Sybase Mobile Commerce Guide 2011_Global Opportunities for Financial Institut...Diarmuid Mallon
This document provides an overview of the mobile commerce opportunity and landscape. It discusses how mobile payments and money transfers using mobile phones is the next evolution of payments beyond cash, checks, and electronic payments. It outlines the types of mobile payments like remote payments, mobile top ups, person to person transfers, bill payments, and physical payments. It also describes the fragmented market landscape with payments players like banks, payment brands, and non-banks, and mobile network operators, startups, and hardware providers. It discusses how mobile phones are enabling safe payments and transfers in developing countries that lack banking infrastructure. The document argues that for mobile commerce to grow, industry stakeholders need to work together to make transactions easy and engage with customers.
The document discusses the future of the retail sector and how emerging technologies will impact it. Artificial intelligence, internet of things, blockchain, and service robots will transform the customer experience and optimize retail operations. While jobs may be impacted, new opportunities will arise in IT and data analysis. Retailers will focus on building customer relationships and tailoring engaging experiences. The retail sector is poised for advanced growth and development through new technologies.
Mobile-optimized websites are important for engaging mobile customers. A poorly designed mobile site can negatively impact a business, as 57% of users say they won't recommend a business with a bad mobile site, and 40% have turned to a competitor's site after a bad mobile experience. It is important for businesses to continuously optimize their mobile site based on user interactions. Some businesses are now adopting a "mobile first" approach where mobile is considered the primary screen rather than a secondary consideration. Redirecting mobile users from the desktop site to the optimized mobile site is also important.
Mobile Payments Convergence Van Dyke Nokia World Dec 2007mykahina
Presentation on the emerging trends of mobility and the future of consumer payments and banking. Presented in Amsterdam, Innovation Stream, Nokia World 4 Dec 2007
The document discusses the evolution of retail and e-commerce. Key points:
1. E-commerce is growing rapidly around the world, with online sales projected to significantly increase in major markets like the US, Europe, China, and India by 2016.
2. For many consumers, the lines between online and offline shopping are blurring, as they can shop anytime, anywhere via computers, smartphones, tablets, and other connected devices. Major online brands are also opening physical stores.
3. Personalization is a growing trend, as consumers curate collections, share recommendations, and earn rewards for their contributions to e-commerce sites and social networks. Brands are encouraging this "metail" by letting influential
RFID technology will revolutionize payment systems over the next decade by eliminating checkouts and queues. This will free up significant store space. Payment will also become easier through mobile phones and contactless cards. Shopping will become more convenient with rapid home delivery, sometimes only hours after ordering. Explaining long delivery times will no longer be acceptable to customers. Retailers will find it difficult to maintain profits as more operations are outsourced and revenues flow to other companies in the supply chain. They will need to reconsider their core purpose and strategy to remain profitable in this changing landscape.
Sybase Mobile Commerce Guide 2011_Global Opportunities for Financial Institut...Diarmuid Mallon
This document provides an overview of the mobile commerce opportunity and landscape. It discusses how mobile payments and money transfers using mobile phones is the next evolution of payments beyond cash, checks, and electronic payments. It outlines the types of mobile payments like remote payments, mobile top ups, person to person transfers, bill payments, and physical payments. It also describes the fragmented market landscape with payments players like banks, payment brands, and non-banks, and mobile network operators, startups, and hardware providers. It discusses how mobile phones are enabling safe payments and transfers in developing countries that lack banking infrastructure. The document argues that for mobile commerce to grow, industry stakeholders need to work together to make transactions easy and engage with customers.
The document discusses the future of the retail sector and how emerging technologies will impact it. Artificial intelligence, internet of things, blockchain, and service robots will transform the customer experience and optimize retail operations. While jobs may be impacted, new opportunities will arise in IT and data analysis. Retailers will focus on building customer relationships and tailoring engaging experiences. The retail sector is poised for advanced growth and development through new technologies.
Mobile-optimized websites are important for engaging mobile customers. A poorly designed mobile site can negatively impact a business, as 57% of users say they won't recommend a business with a bad mobile site, and 40% have turned to a competitor's site after a bad mobile experience. It is important for businesses to continuously optimize their mobile site based on user interactions. Some businesses are now adopting a "mobile first" approach where mobile is considered the primary screen rather than a secondary consideration. Redirecting mobile users from the desktop site to the optimized mobile site is also important.
Mobile Payments Convergence Van Dyke Nokia World Dec 2007mykahina
Presentation on the emerging trends of mobility and the future of consumer payments and banking. Presented in Amsterdam, Innovation Stream, Nokia World 4 Dec 2007
This document is a project report submitted by Dipanshu Allwani to the Institute of Chartered Accountants of India on completing 100 hours of ITT training. The report discusses electronic commerce (e-commerce) and provides definitions, types of e-commerce including B2B, B2C, C2B and C2C. It outlines the advantages and disadvantages of e-commerce. Key technologies that enable e-commerce are also discussed along with the processes involved and payment systems used in e-commerce transactions. Challenges for auditors in an e-commerce environment are highlighted.
mCommerce and Mobile Banking_Michael HanleySara Quinn
Part of the Mobile Communications Resource Center, this is one of several presentations created by Michael Hanley for Ball State University's College of Communication, Information and Media. All rights are reserved.
Mobile commerce is growing rapidly and is predicted to account for 50% of all digital commerce revenue in the US by 2017. Emerging trends in mobile commerce include mobile image recognition, increased use of video content, augmented reality apps, and personalized experiences. While mobile commerce offers opportunities, challenges remain around standardization across devices and networks. Adopting a mobile-first approach and developing mobile-optimized websites and apps can help businesses prepare for continued growth in mobile commerce.
Hubbeez is a mobile technology startup based in Nigeria that has developed an innovative mobile marketing, payment and loyalty platform. The platform aims to create a digital marketplace that will provide opportunities for small, local businesses in Nigeria and Africa to expand their markets using digital tools. The Hubbeez app allows customers to search for local businesses, view deals and rewards, and pay for purchases directly in stores or online by scanning a unique QR code generated in the app. For businesses, Hubbeez provides an affordable payment solution and tools to run targeted mobile campaigns to drive customer traffic and sales. The document outlines Hubbeez's technology, including how the secure QR code system works to enable digital payments both in stores and online.
The 8 Biggest Retail Trends Every Retailer Needs To Be Ready ForBernard Marr
To continue to connect with customers, retailers need to be ready to adapt to the latest worldwide shopping shifts. Here are eight trends retailers should watch.
The document discusses mobile commerce (m-commerce), including its infrastructure, applications, payment methods, limitations, and security issues. It covers topics such as wireless networks, mobile devices, m-commerce applications in various industries, and the use of technologies like WAP, Bluetooth, and mobile payment. Key security challenges addressed are related to the open nature of wireless networks, scripting vulnerabilities, and privacy concerns from location tracking.
Shaping the future consumer life cycle with android and contextual marketing ...Miel Van Opstal
Thoughts on how personalized and intelligent conversational services are influencing responsive customer journeys and how customer-centric data collection is taking the brand relationship to a next level, beyond the ordinary loyalty programs.
M-commerce refers to any e-commerce done via wireless devices like mobile phones. It allows customers to access information, goods, and services anytime and anywhere. Early applications focused on information delivery, but future focus will be on revenue generation through mobile transactions, entertainment, communications, and information services. Security and appropriate payment methods are important from the customer and provider perspectives to enable widespread adoption of m-commerce. As mobile and wireless technologies continue advancing, m-commerce has the potential to replace technologies like ATMs and credit cards by delivering financial services on mobile devices.
The role of technology in fostering e commerce business growthSnehaDas60
The retail sector has gone through tremendous changes in the last ten years. We have also seen a significant hike in the growth of e-commerce industries. The industry has recorded humongous sales figures and increased demand.
According to the e-commerce development stats, worldwide e-commerce sales had reached 4.1 trillion U.S. dollars worldwide in 2020, and it will continue this whooping growth with $5 trillion in 2022.
We have to say that that e-commerce potential is undeniable. The industry has helped many businesses as well as the country in boosting economies. Its applications are diverse and encapsulate almost every business and sector.
Let’s see how this technology is fostering e-commerce growth in society,,,
Consumer mobile and payments innovation colin kerrRichard Peers
This document discusses trends in mobile payments and the payments industry. It covers challenges like controlling the mobile wallet, moving pilots to general acceptance, and niche market entrants. The document also discusses how payments have become an information business and how a payments platform as a service could provide offers, analytics, integration and security. Finally, it discusses how Microsoft is well-positioned in the industry due to its ability to connect consumers, retailers, banks and mobile operators through platforms across devices.
2016 IBM Retail Industry Solutions GuideTero Angeria
IBM offers everything retailers need to transform—roadmap
development, solutions, infrastructure, research sciences,
consulting and interactive user experience design—based on
what consumers are demanding. We help retailers deepen
customer relationships and offer differentiated assortment
while driving operational excellence enterprisewide to spur
profitable growth.
This guide showcases IBM solutions for retail. It provides a quick overview of what retailers need to do within each of these areas and of the IBM solutions that can support those efforts.
2016 Strategies for Engaging Tomorrows MembersASAE
The document discusses strategies for associations to transform and engage members through technology. It emphasizes developing a mobile mindset and focusing on members' digital experiences and "moments of need". Key points include building responsive websites, understanding members' journeys across multiple devices, using data analytics to gain insights, implementing beacon technology, and creating world-class APIs to seamlessly share data across systems. The goal is for associations to meet members' expectations by being present throughout their digital experiences.
IBM Retail | 14 Success Stories in RetailIBM Retail
1-800-FLOWERS.COM needed to replace multiple siloed e-commerce systems with a unified platform to better enable synergies between its 14 gifting brands and increase business agility. It implemented IBM WebSphere Commerce for two gift food brands as a proof of concept. Using the knowledge gained, it will transition most other brands to the new platform over the coming year to enable more rapid creation of retail websites, facilitate cross-selling between brands, and provide a consistent customer experience across all brands.
Cash/Plastic is Trash: Mobile Payments is Future Praveen Bohra
(Mobile) Payments space is evolving rapidly and the onset of Apple Pay is likely to spur adoption further. Traditional banks though have garnered trust of consumers, have the necessary skills in the payments domain and have the advantage of scale over any disruptors likes of Apple, Google, Facebook, Starbucks,Amazon etc… Objective of this session is to introduce developer community with the ecosystem, mobile payment integration options and security and privacy considerations while developing the features that involve with financial transactions.
The document summarizes predictions for the payments industry in 2011 and 2012. It provides a quarterly review of predictions from 2011, including that exempt debit issuers would suffer profitability declines due to Durbin regulation, a major retailer would advance mobile payments, the Isis mobile payment consortium launch would receive a lukewarm response, and major retailer profits would grow in the second half of 2011 but not due to Durbin. It also lists predictions for 2012 and notes names to watch and quarterly M&A activity in the payments industry.
1) Google is promoting search in India, where it has over 97% market share, because it recognizes that mobile usage is growing and will soon surpass desktop usage.
2) Google wants to integrate more services like Google Now into search to provide contextual information to users on their home screens based on location, time, and user history from Google services.
3) The ad aims to show users that Google can be a one-stop shop for all their information needs on mobile devices, replacing the need for individual weather and travel apps.
1. Payments is a large and growing business that is being disrupted by new mobile and non-bank competitors like PayPal, Square, and Google.
2. Mobile payments in particular are growing rapidly and will likely surpass online payments. Mobile platforms like NFC will be important to winning in this new environment.
3. Silicon Valley has become the center of innovation in mobile payments, with startups as well as tech giants developing new payment solutions and technologies.
This document discusses e-commerce in mobile computing. It begins with an introduction that defines commerce, e-commerce, and mobile commerce. It then provides a brief history of mobile commerce beginning in 1997. The bulk of the document covers various aspects of mobile commerce such as services and applications like mobile ticketing, payments methods including mobile wallets, and advantages and disadvantages. It concludes with references for further information.
Retail Asia Expo is the only focused annual event for the retail industry in Asia Pacific.
It brings together retail operators from all of the major chain-stores, multi-national brand owners and advertising agencies from across Asia Pacific
1) Building mobile websites and services is challenging due to the wide diversity of mobile handsets that vary in features such as screen size, browser support, and input methods.
2) Common strategies for addressing handset diversity include targeting the lowest common denominator, conditional markup that renders differently based on device capabilities, and databases of device capabilities.
3) User identification is difficult on mobile due to unreliable cookie support and lack of consistent identifiers across carriers and devices.
This document is a project report submitted by Dipanshu Allwani to the Institute of Chartered Accountants of India on completing 100 hours of ITT training. The report discusses electronic commerce (e-commerce) and provides definitions, types of e-commerce including B2B, B2C, C2B and C2C. It outlines the advantages and disadvantages of e-commerce. Key technologies that enable e-commerce are also discussed along with the processes involved and payment systems used in e-commerce transactions. Challenges for auditors in an e-commerce environment are highlighted.
mCommerce and Mobile Banking_Michael HanleySara Quinn
Part of the Mobile Communications Resource Center, this is one of several presentations created by Michael Hanley for Ball State University's College of Communication, Information and Media. All rights are reserved.
Mobile commerce is growing rapidly and is predicted to account for 50% of all digital commerce revenue in the US by 2017. Emerging trends in mobile commerce include mobile image recognition, increased use of video content, augmented reality apps, and personalized experiences. While mobile commerce offers opportunities, challenges remain around standardization across devices and networks. Adopting a mobile-first approach and developing mobile-optimized websites and apps can help businesses prepare for continued growth in mobile commerce.
Hubbeez is a mobile technology startup based in Nigeria that has developed an innovative mobile marketing, payment and loyalty platform. The platform aims to create a digital marketplace that will provide opportunities for small, local businesses in Nigeria and Africa to expand their markets using digital tools. The Hubbeez app allows customers to search for local businesses, view deals and rewards, and pay for purchases directly in stores or online by scanning a unique QR code generated in the app. For businesses, Hubbeez provides an affordable payment solution and tools to run targeted mobile campaigns to drive customer traffic and sales. The document outlines Hubbeez's technology, including how the secure QR code system works to enable digital payments both in stores and online.
The 8 Biggest Retail Trends Every Retailer Needs To Be Ready ForBernard Marr
To continue to connect with customers, retailers need to be ready to adapt to the latest worldwide shopping shifts. Here are eight trends retailers should watch.
The document discusses mobile commerce (m-commerce), including its infrastructure, applications, payment methods, limitations, and security issues. It covers topics such as wireless networks, mobile devices, m-commerce applications in various industries, and the use of technologies like WAP, Bluetooth, and mobile payment. Key security challenges addressed are related to the open nature of wireless networks, scripting vulnerabilities, and privacy concerns from location tracking.
Shaping the future consumer life cycle with android and contextual marketing ...Miel Van Opstal
Thoughts on how personalized and intelligent conversational services are influencing responsive customer journeys and how customer-centric data collection is taking the brand relationship to a next level, beyond the ordinary loyalty programs.
M-commerce refers to any e-commerce done via wireless devices like mobile phones. It allows customers to access information, goods, and services anytime and anywhere. Early applications focused on information delivery, but future focus will be on revenue generation through mobile transactions, entertainment, communications, and information services. Security and appropriate payment methods are important from the customer and provider perspectives to enable widespread adoption of m-commerce. As mobile and wireless technologies continue advancing, m-commerce has the potential to replace technologies like ATMs and credit cards by delivering financial services on mobile devices.
The role of technology in fostering e commerce business growthSnehaDas60
The retail sector has gone through tremendous changes in the last ten years. We have also seen a significant hike in the growth of e-commerce industries. The industry has recorded humongous sales figures and increased demand.
According to the e-commerce development stats, worldwide e-commerce sales had reached 4.1 trillion U.S. dollars worldwide in 2020, and it will continue this whooping growth with $5 trillion in 2022.
We have to say that that e-commerce potential is undeniable. The industry has helped many businesses as well as the country in boosting economies. Its applications are diverse and encapsulate almost every business and sector.
Let’s see how this technology is fostering e-commerce growth in society,,,
Consumer mobile and payments innovation colin kerrRichard Peers
This document discusses trends in mobile payments and the payments industry. It covers challenges like controlling the mobile wallet, moving pilots to general acceptance, and niche market entrants. The document also discusses how payments have become an information business and how a payments platform as a service could provide offers, analytics, integration and security. Finally, it discusses how Microsoft is well-positioned in the industry due to its ability to connect consumers, retailers, banks and mobile operators through platforms across devices.
2016 IBM Retail Industry Solutions GuideTero Angeria
IBM offers everything retailers need to transform—roadmap
development, solutions, infrastructure, research sciences,
consulting and interactive user experience design—based on
what consumers are demanding. We help retailers deepen
customer relationships and offer differentiated assortment
while driving operational excellence enterprisewide to spur
profitable growth.
This guide showcases IBM solutions for retail. It provides a quick overview of what retailers need to do within each of these areas and of the IBM solutions that can support those efforts.
2016 Strategies for Engaging Tomorrows MembersASAE
The document discusses strategies for associations to transform and engage members through technology. It emphasizes developing a mobile mindset and focusing on members' digital experiences and "moments of need". Key points include building responsive websites, understanding members' journeys across multiple devices, using data analytics to gain insights, implementing beacon technology, and creating world-class APIs to seamlessly share data across systems. The goal is for associations to meet members' expectations by being present throughout their digital experiences.
IBM Retail | 14 Success Stories in RetailIBM Retail
1-800-FLOWERS.COM needed to replace multiple siloed e-commerce systems with a unified platform to better enable synergies between its 14 gifting brands and increase business agility. It implemented IBM WebSphere Commerce for two gift food brands as a proof of concept. Using the knowledge gained, it will transition most other brands to the new platform over the coming year to enable more rapid creation of retail websites, facilitate cross-selling between brands, and provide a consistent customer experience across all brands.
Cash/Plastic is Trash: Mobile Payments is Future Praveen Bohra
(Mobile) Payments space is evolving rapidly and the onset of Apple Pay is likely to spur adoption further. Traditional banks though have garnered trust of consumers, have the necessary skills in the payments domain and have the advantage of scale over any disruptors likes of Apple, Google, Facebook, Starbucks,Amazon etc… Objective of this session is to introduce developer community with the ecosystem, mobile payment integration options and security and privacy considerations while developing the features that involve with financial transactions.
The document summarizes predictions for the payments industry in 2011 and 2012. It provides a quarterly review of predictions from 2011, including that exempt debit issuers would suffer profitability declines due to Durbin regulation, a major retailer would advance mobile payments, the Isis mobile payment consortium launch would receive a lukewarm response, and major retailer profits would grow in the second half of 2011 but not due to Durbin. It also lists predictions for 2012 and notes names to watch and quarterly M&A activity in the payments industry.
1) Google is promoting search in India, where it has over 97% market share, because it recognizes that mobile usage is growing and will soon surpass desktop usage.
2) Google wants to integrate more services like Google Now into search to provide contextual information to users on their home screens based on location, time, and user history from Google services.
3) The ad aims to show users that Google can be a one-stop shop for all their information needs on mobile devices, replacing the need for individual weather and travel apps.
1. Payments is a large and growing business that is being disrupted by new mobile and non-bank competitors like PayPal, Square, and Google.
2. Mobile payments in particular are growing rapidly and will likely surpass online payments. Mobile platforms like NFC will be important to winning in this new environment.
3. Silicon Valley has become the center of innovation in mobile payments, with startups as well as tech giants developing new payment solutions and technologies.
This document discusses e-commerce in mobile computing. It begins with an introduction that defines commerce, e-commerce, and mobile commerce. It then provides a brief history of mobile commerce beginning in 1997. The bulk of the document covers various aspects of mobile commerce such as services and applications like mobile ticketing, payments methods including mobile wallets, and advantages and disadvantages. It concludes with references for further information.
Retail Asia Expo is the only focused annual event for the retail industry in Asia Pacific.
It brings together retail operators from all of the major chain-stores, multi-national brand owners and advertising agencies from across Asia Pacific
1) Building mobile websites and services is challenging due to the wide diversity of mobile handsets that vary in features such as screen size, browser support, and input methods.
2) Common strategies for addressing handset diversity include targeting the lowest common denominator, conditional markup that renders differently based on device capabilities, and databases of device capabilities.
3) User identification is difficult on mobile due to unreliable cookie support and lack of consistent identifiers across carriers and devices.
This document summarizes a report on the state of the mobile touch web in January 2010. It found that there were approximately 326,000 mobile touch websites at that time, compared to 148,000 iPhone apps. Shopping and services sites made up 20.3% of mobile touch websites, significantly more than the 3.6% for apps. The report predicts rapid growth of the mobile touch web and that it will play an important role in mobile commerce.
The document discusses a new soccer jersey called the MSS jersey that was created by MetroSexual Sports. The jersey contains an enzyme-based electrical signal chip called R2D2 that can be detected by sensors on the field. This advanced jersey is said to be necessary for athletic success but is more expensive than normal jerseys due to its technological features. The jersey is praised for being comfortable and fashionable.
Monzo is a mobile-only bank that provides an excellent user experience and sets a new standard for product excellence in retail banking apps. Key aspects of Monzo's approach include making everyday banking tasks simple, fast and available anywhere through the mobile app. Transactions appear instantly, payments are sent immediately, and cards can be frozen or unfrozen with a single tap. Monzo also offers strong customer service directly within the app and uses design, notifications and messaging to make banking feel more friendly and engaging for users.
Taptu: Mobile Touch Web Report 'Government & Non-Profit' Update Mar 2010Taptu Touch Search
This document provides a summary of mobile touch web sites in the government and non-profit sector from March 2010. It analyzes over 367,000 mobile touch sites across various categories. For the government and non-profit category, which comprised 3.7% of sites, religion sites made up 72.5% while medical sites were 13.7%. Examples of strong mobile sites highlighted were Directgov, MIT, and charities like Love the Unloved. The document concludes the sector could further leverage the touch web for fundraising and outreach.
2014 top mobile trends. Discover which trends are shaping what marketers will need to know in the coming months and years to take advantage of the mobile opportunity.
A must-read before finalizing your marketing plans
The document discusses the trend of "omni-colleagues," where companies are re-integrating human employees into digital interfaces and customer experiences. It notes that while companies had been moving towards more automated and robotic customer service, replacing human interactions was not working. Specifically:
- Companies are emphasizing their employees as "colleagues" rather than "staff" to build camaraderie between employees and customers. Some services now rate and review individual employees.
- Companies are providing digital tools to employees but also training them in social skills to have more meaningful interactions with customers.
- Moving forward, companies will look to equip employees to take meaningful actions for users through digital tools, making employees "omni-
The document discusses the trend of "omni-colleagues," where companies are reintegrating human employees into digital customer experiences. Some key points:
- Companies are moving away from trying to replace all human interaction with automated systems and realizing that humanized customer service is important.
- Employees are being referred to as "colleagues" rather than "staff" to emphasize teamwork between employees and customers.
- Customers can now rate individual employees, like drivers on Lyft.
- Companies are providing digital tools to employees but also training them in social skills to better help diverse customers.
- Looking forward, companies will evaluate employees not just on speed but quality of customer interactions.
Endeavour Software Technologies is a CMMI Level 3 assessed company that provides enterprise and consumer mobility solutions through consulting, design, development, testing, and deployment services. They have over 10 years of experience serving over 350 customers worldwide across various industries. Endeavour offers mobility services for the retail industry, including solutions for payments, advertisements and promotions, loyalty programs and coupons, mobile e-commerce, store location, and more. They have implemented mobility solutions for major retailers like Tesco to enable transactions, improve shopping experiences, and offer faster checkout options.
Shippers Warehouse, Inc. is a provider of supply chain services (3rd party logistics or 3PL). The Company operates over 4.5 million square feet in 8 facilities in the Dallas/Ft. Worth area and 500,000 square feet in Atlanta, Georgia.
The Georgia facility packaging operations ships out over 3 billion bags per year. Shippers Warehouse is one of the largest co-packers in the Southeast. Shippers operate 9 packaging lines with a ready room that is a showcase for reducing any type of foreign matter. The facility handles a variety of food products, is a leader in recycling, & distribution of products.
Shippers Warehouse, Inc. also has the distinction of having all of its locations ISO 9001:2008 certified. (ISO 9001:2008 certified by Management Certification of North America, an ANAB-accredited certification body.)
Regards,
Bill Stankiewicz
Vice President & General Manager
Shippers Warehouse
Office: 678.364.3475
williams@shipperswarehouse.com
www.shipperswarehouse.com
Mobile retail summit 26 1-12 - incentivatedJason Cross
The document discusses how integrating mobile messaging and websites can help retailers reach shoppers. It notes that mobile users expect fast loading sites and are more likely to purchase from retailers with optimized mobile experiences. The company Incentivated is presented as a mobile marketing specialist that can help clients with acquisition, customer relationship management, and mobile commerce through technologies like SMS, mobile internet, apps, and location marketing.
Mobile retail summit 26 1-12 - incentivatedJason Cross
This document discusses integrating mobile messaging and websites to reach shoppers. It provides examples of how Marks & Spencer uses messaging to engage customers, drive traffic to stores, and provide customer service. The document also compares different mobile app and site options and provides tips on deep linking between desktop and mobile sites.
Kony-Cognizant Webinar: Finding the Silver Bullet in Retail MobilityKony, Inc.
The document discusses the growing impact of mobility on retail. Smartphone and tablet adoption rates are unprecedented and forcing retailers to embrace mobility. Most retailers have adopted mobile strategies and offer apps on multiple platforms, but apps have fallen short of expectations. While live help is still preferred, shoppers are beginning to consider mobile assistance and want more personalized in-store experiences.
What do customers really want in their mobile experience?High Start Group
Mobile commerce is disrupting the customer lifecycle through mobile apps. Apps allow price comparisons, mobile payments, self-checkout, shopping on the go, and bringing online experiences into the real world. This benefits consumers through convenience and savings, retailers through increased sales and loyalty, and advertisers through new targeted advertising opportunities. Mobile commerce is growing rapidly across categories like clothing, beauty, and household goods.
This document discusses factors affecting individuals' adoption of mobile banking. It employs the Unified Theory of Acceptance and Use of Technology (UTAUT) model with age and gender as moderating effects to investigate what influences individuals to adopt mobile banking. The findings from this research can help banks design effective marketing campaigns and customize service options for specific customer segments in the context of electronic banking. While much research has been done on internet banking, relative few studies have explored mobile banking adoption, so more research is needed to understand what drives people to adopt mobile banking.
This document discusses how mobile changes businesses' value propositions. It provides examples of companies that have adapted well to mobile, such as Chase allowing mobile check deposits and Intuit offering tax filing via smartphone photos. The document emphasizes that companies should define their value proposition by determining what consumers want to do with their business via mobile. It also discusses how mobile can help businesses reach local customers within a short distance to get them through the door. The examples provided illustrate how location-based features and functionality can embrace potential nearby customers.
Guía para tener éxito con la audiencia móvil - Cortesía Google - GABATEK.comGabatek .com
Google presenta la guía para ayudar a las empresas y negocios a tener éxito con la audiencia móvil. Con el gran crecimiento en la utilizacion de celulares y tablets, las empresas han tenido que adaptarse al gran cambio y es realmente una excelente oportunidad para que las empresas aprovechen la tecnología. http://gabatek.com
Us retail mobile-influence-factor_062712Mark Mitchell
Mobile devices are already influencing a significant portion of retail store sales according to a recent Deloitte study. The study found that mobile devices currently influence 5.1% of all in-store retail sales in the US, amounting to approximately $159 billion in sales. This level of influence far exceeds the $12 billion in estimated mobile commerce sales. The study also projects that the influence of mobile devices on in-store retail sales will grow exponentially over the next four years, reaching between 17-21% of total retail sales by 2016, equivalent to $628-752 billion in mobile-influenced store sales. Retailers are encouraged to develop mobile strategies and apps that can influence shoppers throughout the shopping process rather than
The Dawn of mobile Influence - How mobile influence retail?Arthur Megnin
This document discusses how mobile devices are influencing retail sales in three main ways:
1. Mobile devices are influencing 5.1% of all US retail store sales in 2012, equivalent to $159 billion. This influence is expected to grow exponentially to 17-21% of total retail sales, or $628-752 billion, by 2016.
2. Using a retailer's dedicated mobile app increases in-store conversion rates by 21% compared to customers who do not use an app. Mobile apps provide a more relevant shopping experience to help customers make purchases.
3. The document introduces the "Mobile Influence Factor" methodology, which estimates the percentage of traditional in-store sales being influenced by mobile devices during the
The Dawn of Mobile Influence | Deloitte DigitalCorey O'Neal
This document discusses how mobile devices are influencing retail sales in three main ways:
1. Mobile devices are influencing 5.1% of all US retail store sales in 2012, equivalent to $159 billion. This influence is expected to grow exponentially to 17-21% of total retail sales, or $628-752 billion, by 2016.
2. Using a retailer's dedicated mobile app increases in-store conversion rates by 21% compared to customers who do not use an app. Mobile apps provide a more relevant shopping experience to help customers make purchases.
3. The document introduces the "Mobile Influence Factor" methodology, which estimates the percentage of traditional in-store sales being influenced by mobile devices during the
Similar to Taptu: Mobile Touch Web Report 'Shopping & Services' Update Feb 2010 (20)
Taptu: Mobile Touch Web Report 'Shopping & Services' Update Feb 2010
1. shopping
& services
update
february 2010
This is the second report from Taptu in a monthly series
that will track the growth of the Mobile Touch Web.
Email metrics@taptu.com to sign up for future reports
Find previous reports and other resources at www.taptu.com/metrics
2. shopping & services update february 2010 02
contents 03 Touch Commerce
- an emerging trend
Selected sub-category
screenshots
07 Global overview: Mobile 10 Shopping Assistants and Autos
Touch Sites, all categories
11 Travel and Banking
09 Shopping & Services 12 Electronics and Food & Drink
category analysis
13 Property and Computers &
Software
14 About Taptu & Methodology
3. shopping & services update february 2010 03
touch what we did
In our January report, we carried out the first
what we saw
We were struck by the sheer diversity of mobile
commerce - complete survey of the Mobile Touch Web. We
estimated a total of 326,600 Mobile Touch Web
commerce on the Touch Web at what can
only be regarded as a very early stage of its
an emerging
sites – more than the number of apps across development. If desktop eCommerce is a vast
all app stores. We define the Mobile Touch ocean, then “Touch Commerce” is a rock pool,
Web as Web content that is created specifically 83,000 sites, yet surprisingly rich, diverse and
trend for mobile touch screen devices, with finger-
friendly layouts and lightweight pages that are
fast to load over cellular networks.
rapidly evolving. The life forms we find are
distinct entities, although often related to their
larger cousins on the desktop Web.
We observed a significant concentration – over Within this rock pool, consumers are in a
20% of all sites - in the Shopping and Services unique position to purchase products and
category in our January report. For this reason, services when they are in any location or social
we forecast that the Mobile Touch Web would situation, 24 hours a day, 7 days a week. This
play an extremely important role in the future may be en route to a destination, in a café, a
development of mobile commerce. For this park or even in a competitor’s physical shop.
month, we have completed a more detailed
analysis of Shopping & Services, picking out 8
important emerging sub-categories.
4. shopping & services update february 2010 04
touch notable shopping & services sub-categories
commerce - 01
Sub-category
Shopping assistants
What’s the point?
To help you buy stuff cheaper. Very useful in an actual bricks-
an emerging and-mortar retail location, when you need to decide if the price
you see in front of you is competitive or not.
trend 02 Auto For when you’re out and about buying a car and you want to
make sure you get the best deal.
continued... 03 Travel For when you’re on a trip and want to get to important travel
info without firing up your PC.
04 Banking For checking your accounts when you are out of the office and
away from your PC.
05 Electronics Online mobile storefronts, best used when you are in-store to
price-check that major purchase.
06 Food & drink Order a pizza (or whatever) with zero hassle.
07 Real Estate Your virtual real estate agent that you can take with you to view
relevant properties in your area.
08 Computers & software All the big players (IBM, Microsoft, et al) are ticking the box and
creating an online presence on touch screen mobiles.
5. shopping & services update february 2010 05
touch conclusion: three patterns
Across the site sub-categories, we observed
02 “True Touch Innovator” sites
Secondly we found examples of sites which
commerce - three groupings with similar characteristics:
01 “Touch Sweet Spot” sites
pushed the boundaries of what is possible and
opened our eyes to new ways of interacting
an emerging
with the customer.
Gratifyingly we saw many more examples of (Noteworthy: www.klrealty.net)*
sites that were really exploiting the capabilities
trend of the new medium, giving customers a
valuable new way to buy products or services.
03 “Lack of Imagination” sites
We saw several examples of brands creating
continued...
(Noteworthy: mobile.dominos.com)* static Touch Web sites that don’t do anything
* To view these sites, enter the URL into your browser on your touch very useful except act as a kind of on-line
screen phone. Only tested to work on iPhone and iPod Touch devices.
brochure, like the early days of the World
Wide Web .
february’s touch sweet spot site
domino’s pizza
mobile.dominos.com
Domino’s Pizza wins our noteworthy selection for
February with one of today’s best Touch Commerce
experiences, just beating their competitor Pizza Hut
to the punch. With Touch Commerce, ease of use is a
defining, if not, deciding, feature. Keyboard entry is a
pain, so cumbersome Login and Registration processes
are best avoided. This is where Domino’s experience
has the edge. Of course, Domino’s needs to know your
address in order to deliver your pizza, so step-by-gentle-
and-quick-step they guide you through the process.
Whilst harvesting the data they need quickly and easily,
they do not present the user with any big usability dominos pizza
hurdles. The user is engaged, guided and facilitated http://mobile.dominos.com
during the Touch Commerce experience, making the
process feels as it should be - simple.
6. shopping & services update february 2010 06
touch february’s touch innovator site
kl realty
commerce - www.klrealty.net
an emerging
As in the E-Commerce revolution that preceded it, the
“Touch Commerce” revolution will enable newcomers to
trend
leapfrog their larger and better resourced competition.
Boulder, Colorado-based real estate firm KLRealty are
one such example. Founded 8 years ago, their mobile
continued... Touch Commerce site is a shining example of what is
possible by those who are open to new technologies, new
challenges and new opportunities. The KL Realty site
provides Mortgage Calculators, Location Based Services,
Map Searching, Web Camera Mapping and Search. By fully
exploiting the additional capability that Touch Commerce
kl realty
can bring, KL Realty gets our vote as the obvious choice www.realty.net
for the discriminating iPhone owner wishing to purchase
Real Estate within the Boulder vicinity.
summary
In summary, the best sites showcased in this Touch Commerce re-defines how users are
report define what the Touch Commerce engaging with your brand, so your brand needs
experience should be: to re-think how your mobile internet presence
can best engage your users.
• Intelligent (location aware, multi-faceted)
• Easy (guided navigation, intelligent
data harvesting)
• Engaging (Content heavy, light-weight page
size)
• Transaction (either completetion or point
of completion)
7. shopping & services update february 2010 07
mobile touch analysis of
mobile touch sites
sites global Top categories
Shopping & Services
% of sites
24.8%
overview Photo & Design
Social
17.7%
9.2%
february 2010 World Affairs 8.1%
Places,Travel & Local 6.5%
News & Weather 3.3%
Womens Interest 3.3%
Technology 3.2%
Adult 3.0%
Mens Interest 2.2%
Entertainment 2.1% mobile
Music 1.5% touch sites
Personal Blogs 1.3% Shopping & Services
Sport 1.1% Photo & Design
Games 0.9% Social
Autos etc 0.5% World Affairs
Fashion 0.2% Places, Travel & Local
News & Weather
Nature & Environment 0.2%
Women’s Interest
Celebrities 0.2%
Technology
Global total number of Web sites scanned 113.0m Other 10.6%
Other
Sites estimated as touch-friendly 334,800 (0.30%) Total 100.0%
Notes: Indexing .com, .net, .org domains + DMOZ. Percentages based on analysis of English language sites (84.9% of sites indexed)
“Higher quality” sites which as used as the basis of our category-level analysis are defined as those with above average quality score for either visual
quality or information quality.
8. shopping & services update february 2010 08
mobile touch higher quality sites
Top categories % of sites
sites global Shopping & Services
Social
25.9%
14.5%
overview World Affairs
Places,Travel & Local
12.7%
9.1%
february 2010 Adult 5.8%
News & Weather 5.1%
Photo & Design 4.4%
Entertainment 2.4%
Mens Interest 1.5%
Womens Interest 1.4%
Technology 1.4%
Sport 1.2% higher quality
Music 1.1% sites
Games 1.0% Shopping & Services
Blog 0.4% Social
Autos etc 0.4% World Affairs
Fashion 0.3% Places, Travel & Local
Adult
Celebrities 0.2%
News & Weather
Nature & Environment 0.2%
Photo & Design
Other 11.1%
Entertainment
Total 100.0%
Other
Notes: Indexing .com, .net, .org domains + DMOZ. Percentages based on analysis of English language sites (84.9% of sites indexed)
“Higher quality” sites which as used as the basis of our category-level analysis are defined as those with above average quality score for either visual
quality or information quality.
9. shopping & services update february 2010 09
shopping & analysis of
mobile touch sites* example sites in category
services mobile Top categories
Business
% of sites
28.6%
Site Name
Yellowbook
Site URL
http://www.yellowbook.com/
touch sites General
Real Estate
27.0%
12.7%
Target
Homes.com
http://target.mobi
http://homes.com/
february 2010 Adult - Paid 5.2% Twistys http://twistys.com/
Travel 3.2% TripAdvisor http://www.tripadvisor.com
Auto 3.1% Porsche http://m.porsche.com
Mobile Shopping Assistants 1.4% HotUKDeals http://m.hotukdeals.com/
Profile 1.3% Vodafone http://vodafone.mobi/
App Stores & Apps 1.1% Secret Exit http://iphone.secretexit.com/
Computers and Software 1.0% Cisco http://m.cisco.com/
Web Design 0.9% Briannotbryan Design http://m.briannotbryan.com/
Shopping & Business % of sites 24.8% Banking 0.7% Wells Fargo Mobile https://www.wf.com/
Marketing 0.5% Firedog Communications http://firedogpr.com/
shopping Food & Drink 0.5% Dr Pepper http://www.drpepper.com/mobile/
& services Phones 0.4% Nokia http://www.nokia.mobi/
Electronics 0.3% D-Link http://m.dlink.com/
Business
General Fashion & Lingerie 0.3% Dolce & Gabbana http://www.dolcegabbana.mobi
Real Estate Books, DVD & Music 0.3% Barnes & Noble http://www.barnesandnoble.com/
Adult - Paid Auto Leasing 0.3% National Car Rental http://www.nationalcar.mobi/
Travel Health & Beauty 0.3% Pantene http://pantene.com/
Auto Other 11.0% TicketStorm.com http://www.ticketstorm.com/
Mobile Shopping
Total 100.0%
Assistants
Profile
Other Notes: Indexing .com, .net, .org domains + DMOZ. Percentages based on analysis of English language sites (84.9% of sites indexed). * Higher quality sites
only - see Methodology page for further information. % change equals current month versus previous. Important: To view site, go to site URL on your
touchscreen phone (Many sites do not render properly on PC browsers). Sites can be classified in more than one category.
10. shopping & services update february 2010 10
steals.com pricecanada.com
http://steals.com/ http://pricecanada.com/m/
example
shopping
assistants
mobile
touch sites
scope nextag
http://sccope.com/ http://nextag.com
autotrader napa
http://autotrader.mobi/ http://napaonline.com/
example
autos mobile
touch sites
jeep volvo
http://jeep.com/m http://m.volvocars.com/
11. shopping & services update february 2010 11
delta airlines indian wells
http://delta.com/ http://m.indianwells.com/
example
travel
mobile
touch sites
travelocity city pass
http://travelocity.com/ http://citypass.com
barclays american express
http://barclays.mobi/ http://americanexpress.com/
example
banking
mobile
touch sites
bank of america us bank
http://bankofamerica.mobi/ http://m.usbank.com/
12. shopping & services update february 2010 12
wired up installs canon
http://wiredupinstall.com/ http://m.usa.canon.com/
example
electronics
mobile
touch sites
sonos sony
http://sonos.info/ http://m.sony.com/
bud light live on the go
http://budlight.com/m http://liveonthego.com/
example
food & drink
mobile
touch sites
dominos pizza teavana
http://dominos.com/ http://teavana.com/m
13. shopping & services update february 2010 13
realestate.com homes.com
http://realestate.com/iphone http://mobile.homes.com/
example
real estate
mobile
touch sites
kl reality bushby
http://klrealty.net http://bushby.com.au/
geeksquad microsoft
http://m.geeksquad.com/ http://mobile.microsoft.com
example
computers
& software
mobile
touch sites
dell ibm
http://dell.com http://m.ibm.com
14. shopping & services update february 2010 14
about Founded in 2007, Taptu built a strong user
base and reputation for entertainment
sign-up for future reports
email metrics@taptu.com
taptu
search on mobile devices. The service was
available globally in 5 languages, generated try taptu for free
in excess of 1 million searches per day Please visit http://www.taptu.com
and over 3.2 million users (June 2009) and on your touch screen mobile
picked up several international awards
along the way. Download Taptu Touch Search from the
Apple App Store or Android marketplace
Since early 2009 Taptu has evolved and
pioneered the index and crawling of media more info
specifically designed for touch screen http://www.taptu.com
mobile devices. Consumers can now, for the http://www.taptu.com/blog
first time, search and explore millions of http://taptu.com/metrics
mobile touch web sites, apps, images and
the realtime web from their touch screen get in touch
mobile device. Taptu is also making this email hello@taptu.com
unique index available to third parties via twitter @taptu
an API.
report Taptu scans 110 million internet domains
each month, using a cluster of 750 servers,
Candidate sites are then filtered to identify
English language sites, then further
methodology
downloading approximately 10 terabytes evaluated for site quality, then classified by
of data for each scan. Each scanned site type. “Higher quality” sites which as used as
is checked against a number of tests for the basis of our category-level analysis are
potential mobile touchscreen-friendliness. defined as those with above average quality
february 2010 score for either visual quality or information
quality. These quality ratings, together with
site popularity data, are used as the basis
for our selections of Taptu Top 10 Touch
Screen Sites in each of the topic categories.