Tanny Ng, Nadeem Syed [WP Engine] | How WP Engine Transformed Monitoring Into an Observability Platform with InfluxDB | InfluxDays NA 2021

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WP Engine powers more of the top 10M sites than anyone else in WordPress. We serve 5.2 billion web requests per day! Our solution gives our customers performance, intelligence and integrations they need to drive their business forward faster. We needed a monitoring solution without single failure points to support our scale. Discover how WP Engine transformed their monitoring solution into an Observability Platform with InfluxDB, gaining better visibility and reducing infrastructure downtime.

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Transforming monitoring
into an Observability
Platform with InﬂuxDB
Tanny Ng & Nadeem Syed
10.26.2021

Who are we?
Tanny Ng
Senior Product Manager,
Observability
Nadeem Syed
Principal Software Engineer,
Observability

Agenda
1. Pain Points
2. Solution
○ Our Constraints
○ Architecture, What’s diﬀerent?
○ Challenges & What we wish we knew?
3. What’s next?
4. We are recruiting! - https://wpengine.careers/ JR100541

Pain Points
Downtime Blind Monitoring at Limit

Stakeholder Impact
250k/min
Zabbix Backend Queries
10 alerts/hr

Solution - What were our considerations?
Build vs Buy? Sensitive Data Cost

Solution - What’s diﬀerent?
Multi Region Alerting Scalable Streaming Distributed Scalability

Stakeholder Impact
250k/min
Zabbix Backend Queries
10 alerts/hr
5.5M/min
Points Written
4 alerts/hr

Architecture 3 - Storage & Visualization

Proposed Architecture - Logging Platform

Challenges What we wished we know?
● Bear the risk of inaccessible Metrics -
Regional Alerting, but no regional
redundancy of Metrics Platform
Database
● Kapacitor k8 task reload fails - Forced to
restart Kapacitor when tickscripts are
modiﬁed
● Inﬂux Enterprise does not work with k8s
● Decomm is hard

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1. # Transforming monitoring into an Observability Platform with InﬂuxDB Tanny Ng & Nadeem Syed 10.26.2021

2. WP Engine is the leader in Wordpress

3. Who are we? Tanny Ng Senior Product Manager, Observability Nadeem Syed Principal Software Engineer, Observability

4. Agenda 1. Pain Points 2. Solution ○ Our Constraints ○ Architecture, What’s diﬀerent? ○ Challenges & What we wish we knew? 3. What’s next? 4. We are recruiting! - https://wpengine.careers/ JR100541

5. Pain Points Downtime Blind Monitoring at Limit

6. Stakeholder Impact 250k/min Zabbix Backend Queries 10 alerts/hr

7. Solution - What were our considerations? Build vs Buy? Sensitive Data Cost

8. Solution - What’s diﬀerent? Multi Region Alerting Scalable Streaming Distributed Scalability

9. Stakeholder Impact 250k/min Zabbix Backend Queries 10 alerts/hr 5.5M/min Points Written 4 alerts/hr

10. Architecture

11. Architecture - Metrics Platform

12. Architecture 1 - Aggregation Layer

13. Architecture 2 - Alerting Layer

14. Architecture 3 - Storage & Visualization

15. Architecture - Metrics Platform

16. Proposed Architecture - Logging Platform

17. Challenges What we wished we know? ● Bear the risk of inaccessible Metrics - Regional Alerting, but no regional redundancy of Metrics Platform Database ● Kapacitor k8 task reload fails - Forced to restart Kapacitor when tickscripts are modiﬁed ● Inﬂux Enterprise does not work with k8s ● Decomm is hard

18. What’s next?

19. We are hiring!

20. Thank you. Tanny Ng, Nadeem Syed

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