The April talent acquisition scorecard highlights the launch of an enhanced employee referral program and delays in the SEO solution due to contract negotiations. Key performance indicators show mixed results, with speed and quality issues particularly in technical roles and first-year attrition in sales. Plans to address these challenges include optimizing the interview process, improving assessment guides, and monitoring customer satisfaction trends.

1. April: Talent Acquisition Monthly Scorecard
Status
Enhanced employee referral program go live in Q2
SEO solution delayed to Q4 because of contract
negotiations
Productivity per Recruiter increases after training
investment last year
Technology Blueprint and SOW completed for new
global ATS
Key Performance Indicators Goal/Plan Actual Trending
Speed 50 days
Cost 2.5k
Quality 78%
Customer Satisfaction 80%+
Challenges
FY Initiatives / Investments
+ to Goal < 10% of Goal > 10% of Goal
• Speed = Core Technical roles in Texas and Germany
problematic. Too many interviews and 2 groups extended
delays in responding to TA.
• Quality = First year attrition issues in sales roles,
particularly in the Solutions Group
• Customer Satisfaction = While above goal by 4% the Sales
Organization is causing trending down.
Opportunities & Plan
• Speed = Working with SVP on plan to optimize interviews
and reduce the decision time. Meeting scheduled 4/5
• Quality = Partnering with Talent Management & Business to
create better interviewing/assessment guides. Additional
onboarding tweaks being made by Talent Management.
Targeting Q3 release.
• Customer Satisfaction = Keeping an eye on this and setting
expectation with leadership that we will not be trending up
until after Sales issues resolved after Q3
On Track
Off Track
On Track
On Track