Tajinder[1][1] (2) 3
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Tajinder Kaur is a Front Desk Executive currently working at ACTION CANCER HOSPITAL in New Delhi, India. She has over 5 years of experience in customer service roles, having previously worked at ADFC and Serco. She obtained her graduate degree from Delhi University and is pursuing an MBA. Her skills include effective communication, teamwork, and the ability to work hard and meet deadlines while providing excellent customer service.
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- 1. Tajinder Kaur A-2/92, Ashirwad Appartment Paschim Vihar New Delhi-110063 Mob: +91 9654040690, 7838111816 Email id: kaurtanu88@yahoo.com Objective To be identified as an efficient professional who should be known for her teamwork, patience, perseverance and determination that contribute to effectively working towards result oriented and futuristic solutions. Working Experience At present working in ACTION CANCER HOSPITAL (NABH Approved)(unit of SRI BALAJI ACTION MEDICAL INSTITUTE) as a Front Desk Executive and also doing Admin work from October 2012 to Till Now. • Handling OPD & IPD Patients and their Registration & Admission and Reception area. • Arrange and Co-ordinate Tumor Board meetings. • Handling all office communication independently. • Computer Savvy can handle all work-load independently (receiving & sending e-mails, preparing documents) etc. • Handling inbound queries of clients. • Making Discharge summaries & maintaining patient files on daily basis. • Keeping records of all patients admission / discharge. • Receiving feedbacks from all patients to be discharged and forwarding it to concerned department . • Sending back files to MRD on daily basis. • Arranging files according to checklist. • Maintaining Reports as well on daily basis.
- 2. worked with ADFC (sister concern of HDFC Bank) as a CCE from 24th Jan 2012 till 30th June’12 • Handling customers problem related to their A/c & different queries (FD, loan, current & Saving a/c etc) • Accountable to make leads for FD, loan, Current & Saving a/c, life insurance etc • Providing the exact status to the customers for their registered cases. • Need to take follow-up on the assigned cases. Worked with Serco as a CCE from 14th June’10 till 14th June’11. • Handling customers problem related to systems. • Need to co-ordinate with Services centers regarding assigned cases. • Need to take follow-up on the assigned cases. • Providing the exact status to the customers for the registered cases. Academic Qualification 12th passed from CBSE 10th passed from CBSE Graduate from Delhi university Pursuing MBA (4th SEM) Skills and Knowledge Acquired Communication skills- My main focus especially when most of the patients with whom i interact, suffer from cancer. Developing good Teamwork to get the work done within time frames . Hard Working& having good listening skills to do better. Personal Details Father’s Name Mr Jasbir Singh DOB: 28th March’88 Marital status: Unmarried