This presentation was given by me at the APSCo Technology Leadership Forum on 12 May. The session was a lively discussion which involved may leading IT Directors and Service Providers giving insight into how their systems join togehter
3. “systems integration is the process of linking together different computing systems and software applications physically or functionally” Wiki May 2010
5. What is the business case? Speed Accuracy Cost saving Ease of use Simplification Rationalisation Security
6. Areas of Integration Challenges No common methods csv, SQL View, SAML, XML or piece of string or person 7 general areas Communications Finance Websites Social media Reporting Job Boards Client procurement/HR systems
7. Communications Phones CTi and Office Communicator Voice recognition and conversion Email (one way and two way) SMS (one way and two way) E Shots (one way and two way) Instant Messenger/Skype
8. Finance Finance controls Credit checks Companies house Deals done to initiate placements Changes or Revisions made Queries management systems Online timesheets Credit Control - Amounts owed (block) and cash received PO count downs Commissions earned or lost
9. Websites A contentious area All candidates data Compliance CV Updates on activity and data All client data Current workers Jobs on Activity on Jobs Invoices and Timesheets
10. Social Media Where is the data and how do you lock it down Twitter messages (2 way) LinkedIn Either Can you store it? Facebook Blogs Social media updates just like Tweetdeck
11. Job boards and www Getting Jobs out Easy for most RSS feeds Getting Candidates in From ad responses From CV libraries From the www From Social networks
12. Reporting and Client side applications Reporting One version of the truth Data Warehouse or CRM Single place to show and use data Client side VMS systems HR systems for vacancies Procurement systems Finance systems
