The Syncteam app allows users to place orders that are saved locally and synced to the cloud server when internet is available. Orders can be exported or synced to accounting systems via the Syncteam API. The app allows customers to enter delivery and billing addresses for their orders. Specific product requirements and notes can be added to orders. Multiple user profiles can be created with customized product ranges and pricing/tax structures for different customers and salespeople. Products and information can be sent directly to customers from within the app.

1. ORDERS

2. HOW DO I RECEIVE ORDERS FROM THE APP?
 The orders are saved on
tablet and then synced
back to the Syncteam
cloud server when
Internet connection is
available.
 They could be further
exported into a CSV or
XML file, or synced to
accounting system via
Syncteam API.
Syncteam API
Your System

3. I NEED MY CUSTOMERS TO ESTABLISH THEIR
SHIPPING ADDRESS FOR THEIR ORDERS, IS
THAT POSSIBLE?
 Of course, delivery
and billing addresses
are configured at
profile level, and
could be always
amended on order
entry.

4. SOME OF MY PRODUCTS ARE BESPOKEN, CAN I
ADD SPECIFIC REQUIREMENTS WHEN PLACING
A CLIENT’S ORDER?
 Yes, it is possible
to add notes and
even adjust the
price of individual
items on the order
form.

5. I HAVE NEW SALES FORCE WITH LIMITED
PRODUCT KNOWLEDGE, HOW CAN WE USE THE
APP TO PROMPT SPECIFIC PRODUCTS?
 It’s easy to switch
between several
profiles for a single
log-on.
 You can create
profiles with product
ranges specific for a
customer or sales
person.

6. WE USE DIFFERENT PRICING AND TAX
STRUCTURES FOR DIFFERENT
CUSTOMERS, HOW DOES SYNCTEAM HANDLE
THIS?
 These settings are per
profile. You will need
to create customer
profiles for different
situations such as
individual
discounts, currencies
or country-specific
taxes like GST or VAT.

7. MY CUSTOMER JUST WANTS SOME PRODUCT
INFORMATION SENT TO THEM, HOW DO I DO
THAT?
 Just select one or
more products
and send them to
their e-
mail, along with
pictures and
attached files.

8. FLIP, TAP & SELL!
Head Office
Unit 1, 85 Gosport Street
Hemmant 4174, Queensland, Australia
Mailing Address
PO Box 7145
Hemmant 4174, Queensland, Australia
Sales Information
E-mail: sales@syncteam.com
Skype: syncteam-sales
Technical Support and Other Inquiries
E-mail: info@syncteam.com
Skype: syncteam-support
Fax: +61 (7) 3348 2944Phone: +61 (7) 3348 2911