Det blir allt viktigare med kundcentrering, invånarinvolvering och medborgarförtroende inom offentlig sektor samt vad som kan levereras på dessa begrepp. Men vad är invånarinvolvering? Och hur kan du öka medborgarnas förtroende för din organisation eller myndighet?
Det blir allt viktigare med kundcentrering, invånarinvolvering och medborgarförtroende inom offentlig sektor samt vad som kan levereras på dessa begrepp. Men vad är invånarinvolvering? Och hur kan du öka medborgarnas förtroende för din organisation eller myndighet?
Putting people first: UX through a service design lensSnook
Presentation slides by Alexandra Clarke and Marie Cheung for their talk on 10 June 2016 at UX Scotland.
UX has the word ‘user’ in the title, but how many organisations really recognise the importance of people in creating better digital user experiences? Pixels and code are important to understand, but do you understand the language of the person viewing the content? What if we approached user experience by putting people first; instead of designing websites, think about the design of the whole service, considering the person before, during and after. What about how this links with other services across your organisation – a holistic experience?
Focusing on their work with HullCoin and Glasgow City Council, Snook will show how focusing on digital before people and service can hinder the creation of great user experiences.
Scottish Approach to Service Design: Where next? Snook
A presentation on where we are now in Scotland and where next for Service Design. Delivered for Cat Macauley, Scottish Government on the Scottish approach to Service Design
Design revolutions - A short history of designSnook
A presentation we've been giving regularly on why design thinking and service design exists. Now and through the ages of professionalised design to an open series of tools and methods for organisations to put people first.
Anne Dhir - Put on your own oxygen mask before helping othersSnook
Anne Dhir speaking on dealing with mental health within the workplace and how it is important to be in the correct mental health state before helping other people.
Sarah Drummond's Keynote at Doers Conference - BudapestSnook
Sarah talked about the need to recognise that every design decision we make as individuals has an impact on the user experience. We have to learn how to consciously design together as a system to make services work universally for people where they are, for their needs.
DOTI North - Data and Design; Prof Matthew ChalmersSnook
Matthew is a professor in the School of Computing Science at the University of Glasgow. His work focuses on data visualisation and analytics, data ethics and ethical systems design, and mobile and ubiquitous computing.
Matthew worked in industrial research labs, including Xerox PARC in Palo Alto, California, before returning to Scotland in 2000. Since then he’s been an academic at University of Glasgow, leading projects exploring topics such as mobile computing for health and fitness, user experience design that bridges digital and analogue media, using commercial app stores for user trials, and large scale data analytics and visualisation. Today he’ll be talking about an approach to the design of complex systems that could perhaps be better known outside of the world of research: ’seamful design’, that started at PARC in the 1980s, and which he and his research group have advanced over the past years.
Peter is the Chief Information Officer for North Lanarkshire Council. He is responsible for delivering transformation through information, technology and business processes aligned with the strategic ambitions of the Council.
Recently, the Canadian government heard about the work that North Lanarkshire are doing on the master citizen record. They called the council and had a conversation. They liked what they heard so a few days later, they sent a representative from Canada to Motherwell to find out more. They were so impressed by what the council told them that they have said they would take the same approach. Peter is going to share with us what he told them.
Putting people first: UX through a service design lensSnook
Presentation slides by Alexandra Clarke and Marie Cheung for their talk on 10 June 2016 at UX Scotland.
UX has the word ‘user’ in the title, but how many organisations really recognise the importance of people in creating better digital user experiences? Pixels and code are important to understand, but do you understand the language of the person viewing the content? What if we approached user experience by putting people first; instead of designing websites, think about the design of the whole service, considering the person before, during and after. What about how this links with other services across your organisation – a holistic experience?
Focusing on their work with HullCoin and Glasgow City Council, Snook will show how focusing on digital before people and service can hinder the creation of great user experiences.
Scottish Approach to Service Design: Where next? Snook
A presentation on where we are now in Scotland and where next for Service Design. Delivered for Cat Macauley, Scottish Government on the Scottish approach to Service Design
Design revolutions - A short history of designSnook
A presentation we've been giving regularly on why design thinking and service design exists. Now and through the ages of professionalised design to an open series of tools and methods for organisations to put people first.
Anne Dhir - Put on your own oxygen mask before helping othersSnook
Anne Dhir speaking on dealing with mental health within the workplace and how it is important to be in the correct mental health state before helping other people.
Sarah Drummond's Keynote at Doers Conference - BudapestSnook
Sarah talked about the need to recognise that every design decision we make as individuals has an impact on the user experience. We have to learn how to consciously design together as a system to make services work universally for people where they are, for their needs.
DOTI North - Data and Design; Prof Matthew ChalmersSnook
Matthew is a professor in the School of Computing Science at the University of Glasgow. His work focuses on data visualisation and analytics, data ethics and ethical systems design, and mobile and ubiquitous computing.
Matthew worked in industrial research labs, including Xerox PARC in Palo Alto, California, before returning to Scotland in 2000. Since then he’s been an academic at University of Glasgow, leading projects exploring topics such as mobile computing for health and fitness, user experience design that bridges digital and analogue media, using commercial app stores for user trials, and large scale data analytics and visualisation. Today he’ll be talking about an approach to the design of complex systems that could perhaps be better known outside of the world of research: ’seamful design’, that started at PARC in the 1980s, and which he and his research group have advanced over the past years.
Peter is the Chief Information Officer for North Lanarkshire Council. He is responsible for delivering transformation through information, technology and business processes aligned with the strategic ambitions of the Council.
Recently, the Canadian government heard about the work that North Lanarkshire are doing on the master citizen record. They called the council and had a conversation. They liked what they heard so a few days later, they sent a representative from Canada to Motherwell to find out more. They were so impressed by what the council told them that they have said they would take the same approach. Peter is going to share with us what he told them.
We begin by exploring what is meant by cognitive impairment, and some of the difficulties and challenges faced by people with varying levels of cognitive impairment, including specifics issues related to adaptation and abstraction. We consider how designers (who can also be viewed as ‘outsiders’) can act as enablers, supporting people with cognitive impairments to contribute their insights and ideas to design services that work for them. We emphasise the importance of mindset and methodological framework, and, in the spirit of sharing and collaborating, use examples from practice to illustrate the iterative development of a range of methods and tools to create a safe and supportive co-design environment.
Storytelling For The Web: Integrate Storytelling in your Design ProcessChiara Aliotta
In this slides I explain how I have used storytelling techniques to elevate websites and brands and create memorable user experiences. You can discover practical tips as I showcase the elements of good storytelling and its applied to some examples of diverse brands/projects..
PDF SubmissionDigital Marketing Institute in NoidaPoojaSaini954651
https://www.safalta.com/online-digital-marketing/advance-digital-marketing-training-in-noidaTop Digital Marketing Institute in Noida: Boost Your Career Fast
[3:29 am, 30/05/2024] +91 83818 43552: Safalta Digital Marketing Institute in Noida also provides advanced classes for individuals seeking to develop their expertise and skills in this field. These classes, led by industry experts with vast experience, focus on specific aspects of digital marketing such as advanced SEO strategies, sophisticated content creation techniques, and data-driven analytics.
EASY TUTORIAL OF HOW TO USE CAPCUT BY: FEBLESS HERNANEFebless Hernane
CapCut is an easy-to-use video editing app perfect for beginners. To start, download and open CapCut on your phone. Tap "New Project" and select the videos or photos you want to edit. You can trim clips by dragging the edges, add text by tapping "Text," and include music by selecting "Audio." Enhance your video with filters and effects from the "Effects" menu. When you're happy with your video, tap the export button to save and share it. CapCut makes video editing simple and fun for everyone!
Hello everyone! I am thrilled to present my latest portfolio on LinkedIn, marking the culmination of my architectural journey thus far. Over the span of five years, I've been fortunate to acquire a wealth of knowledge under the guidance of esteemed professors and industry mentors. From rigorous academic pursuits to practical engagements, each experience has contributed to my growth and refinement as an architecture student. This portfolio not only showcases my projects but also underscores my attention to detail and to innovative architecture as a profession.
Expert Accessory Dwelling Unit (ADU) Drafting ServicesResDraft
Whether you’re looking to create a guest house, a rental unit, or a private retreat, our experienced team will design a space that complements your existing home and maximizes your investment. We provide personalized, comprehensive expert accessory dwelling unit (ADU)drafting solutions tailored to your needs, ensuring a seamless process from concept to completion.
Can AI do good? at 'offtheCanvas' India HCI preludeAlan Dix
Invited talk at 'offtheCanvas' IndiaHCI prelude, 29th June 2024.
https://www.alandix.com/academic/talks/offtheCanvas-IndiaHCI2024/
The world is being changed fundamentally by AI and we are constantly faced with newspaper headlines about its harmful effects. However, there is also the potential to both ameliorate theses harms and use the new abilities of AI to transform society for the good. Can you make the difference?
Between Filth and Fortune- Urban Cattle Foraging Realities by Devi S Nair, An...Mansi Shah
This study examines cattle rearing in urban and rural settings, focusing on milk production and consumption. By exploring a case in Ahmedabad, it highlights the challenges and processes in dairy farming across different environments, emphasising the need for sustainable practices and the essential role of milk in daily consumption.
88. TOTAL
craigroyston About | Activities | What’s on | Host your own group | News | Get in touch | Map of area Search...
news find out what's on daily
Total Monday morning afternoon evening
Craigroyston
tuesday morning afternoon evening
wednesday morning afternoon evening
Total Craigroyston holds thursday
is you
morning afternoon evening
idea camp friday morning afternoon evening
Yesterday we brought together a slice of the saturday morning afternoon evening
community and organisations to look at how
we can improve Craigroyston and make
sunday morning afternoon evening
futures brighter for children and young
people...
0:00 / 4:59 Posted by Christine Mackay local residents recommend
On a weekly basis I go to;
Search activities and services Get involved in total craigroyston John Doe
Peep groups on a tuesday morning, and in the
evening I take my kids swimming at Craigroyston
I’m looking for... High School between 5 and 7pm. There is also
Start up activities on a Saturday morning at North Edinburgh
Total
arts for me and my wee girl.
Craigroyston
your own
start start?
Days Time of day
Meetings club/ activities and groups in craigroyston
group
Mon Tues Wed Thurs Fri Sat Sun
up
Topic
I just want to know
use an use an
Parenting
about events
Mental Health
empty empty
Activities for kids
Health
space space
Education Search
Central Craigroyston
Website (and offline
89.
90. “Working in the way we have done with the Total
Craigroyston initiative feels like we have actually
been listened to. It feels different this time”
- Local Resident at Co-Creation session
116. Policy
Framing wicked problems
Catalysts of new futures
Designforgov
Do tank
Interpreting Action
Briefs not policys
Forming partnerships to
develop UI
Designforgov
Do tank
Internal Design Capacity
Companies who can
respond to user needs and
create awesome customer
Embedding
design
Grassroots
Closing feedback loops Communication
Responding Platforms
117. GOVERNMENT
RESEARCH
PUBLIC
PUBLIC
FUNDERS BODIES
Dotank
PARTNERSHIP ACCESS TO
PROJECTS THE PUBLIC
DEVELOPING
PROTOTYPING
PRODUCTS
TRAINING
(CPD)
118. This isn’t just service design
Empathy
New Skills
New relationships
New business cases
Changing Mindsets
119. Doing
If we talk about something all day,
it probably won’t happen
120. “Give people tools that guarantee their right
to work with high, independent efficiency”
- Ivan Illich
121. “A rat race is for rats. We are not rats.
We are Humans”
- Jimmy Reid