Layers: The business implications of social media. I gave this talk to the Boston chapter of the Society for Information Management (SIM) on Thursday September 16, 2010 at the Burlington Marriott
Tony Baptista is a technology solutions provider with over 20 years of experience. He comprehensively handles clients' technology needs from concept through installation and support. This involves studying clients' infrastructure, evaluating needs, specifying appropriate hardware/software, and deploying solutions onsite. The goal is to automate processes, deploy solutions, and enable client self-sufficiency. Tony has developed an extensive network of consultants to deliver specialized skills and solutions to clients.
Your Leadership Brand - The CIO as Business Strategist driving innovation. CI...Livingstone Advisory
Your Leadership Brand - The CIO as Business Strategist driving innovation
When CIOs think like business strategists, they shift from primarily managing technology projects to become highly business relevant. The ability of CIOs to successfully make this shift is key to underpinning the transformation of IT within the organisation. This transformation is critical to organisations that are looking for ways of driving innovation and entrepreneurship within the IT group, which in turn drives sustainable business value. The role of the CIO is at the core of this transformation.
In this engaging and practical session, Rob Livingstone provides valuable insights on how organisations and CIOs alike can ensure this transition is made successfully, and rapidly.
Agenda included
Surveying the broader landscape
Is enterprise innovation the Job of IT?
The Future-State CIO Model
Getting past ‘Business – IT Alignment’
Creating Influence
Your leadership brand.
Your personal Brand – as you!.
Influence, Power, Integrity and your career in IT
Creating an effective and respected personal leadership brand
Masterclass held at the ACS Youth in IT conference 2014 (Asia Pacific)
The document discusses strategies for delivering an enriched customer experience across multiple channels for Virginia.gov, including empowering business users, focusing on user experience, integrating content across channels, enabling mobile presence, and leveraging enterprise search. It provides details on how Virginia implemented these strategies by moving to direct ownership of their state portal and taking a data-driven approach to user experience.
The document provides an investor presentation by Websense for Q4 2012. It includes a reconciliation between GAAP and non-GAAP financial measures provided by Websense, as well as forward-looking statements regarding projections. The agenda covers an introduction to Websense, how it is aligned with modern security needs as the market shifts, its business model as both a growth company and one with a legacy business, and its attractive subscription-based business model.
The document discusses how organizations can maximize business value from existing IT investments over time. It argues that businesses are slow to assimilate new technologies and do not fully exploit existing IT assets. The document recommends that executives prioritize extracting value from current IT systems through an ongoing process of learning and innovation, rather than taking a project-based approach to new technologies. This approach requires new organizational capabilities focused on knowledge management, social learning networks, and directed incrementalism.
The cloud computing market is growing rapidly, and the latest Gartner Hype Cycle shows that the hype around it has recently transformed into reality. In fact, eighty percent of Fortune 1000 companies are adopting cloud-operating models.
Cloud has significant implications on many roles within an organization and on IT service management. These implications on service management are increasing the discussions around the application and relevance of ITIL in cloud environments.
Organizations and professionals are looking to:
Develop cloud competencies to adopt cloud computing
Understand how cloud computing impacts service management
Adapt the ITIL framework to fit a cloud environment
Have a look and examine whether this can be a successful marriage or if a prenuptial agreement is required!
Developing an enterprise crowdsourcing strategyMarina Miranda
The document discusses developing an enterprise crowdsourcing strategy. It defines crowdsourcing and categories of crowdsourcing used within enterprises. The document also analyzes the enterprise crowdsourcing market size and growth, noting that industries with online content demands are big adopters. It describes analyzing enterprise processes to identify high potential crowdsourcing activities and tasks using a multi-step approach involving process prioritization and activity analysis.
Tony Baptista is a technology solutions provider with over 20 years of experience. He comprehensively handles clients' technology needs from concept through installation and support. This involves studying clients' infrastructure, evaluating needs, specifying appropriate hardware/software, and deploying solutions onsite. The goal is to automate processes, deploy solutions, and enable client self-sufficiency. Tony has developed an extensive network of consultants to deliver specialized skills and solutions to clients.
Your Leadership Brand - The CIO as Business Strategist driving innovation. CI...Livingstone Advisory
Your Leadership Brand - The CIO as Business Strategist driving innovation
When CIOs think like business strategists, they shift from primarily managing technology projects to become highly business relevant. The ability of CIOs to successfully make this shift is key to underpinning the transformation of IT within the organisation. This transformation is critical to organisations that are looking for ways of driving innovation and entrepreneurship within the IT group, which in turn drives sustainable business value. The role of the CIO is at the core of this transformation.
In this engaging and practical session, Rob Livingstone provides valuable insights on how organisations and CIOs alike can ensure this transition is made successfully, and rapidly.
Agenda included
Surveying the broader landscape
Is enterprise innovation the Job of IT?
The Future-State CIO Model
Getting past ‘Business – IT Alignment’
Creating Influence
Your leadership brand.
Your personal Brand – as you!.
Influence, Power, Integrity and your career in IT
Creating an effective and respected personal leadership brand
Masterclass held at the ACS Youth in IT conference 2014 (Asia Pacific)
The document discusses strategies for delivering an enriched customer experience across multiple channels for Virginia.gov, including empowering business users, focusing on user experience, integrating content across channels, enabling mobile presence, and leveraging enterprise search. It provides details on how Virginia implemented these strategies by moving to direct ownership of their state portal and taking a data-driven approach to user experience.
The document provides an investor presentation by Websense for Q4 2012. It includes a reconciliation between GAAP and non-GAAP financial measures provided by Websense, as well as forward-looking statements regarding projections. The agenda covers an introduction to Websense, how it is aligned with modern security needs as the market shifts, its business model as both a growth company and one with a legacy business, and its attractive subscription-based business model.
The document discusses how organizations can maximize business value from existing IT investments over time. It argues that businesses are slow to assimilate new technologies and do not fully exploit existing IT assets. The document recommends that executives prioritize extracting value from current IT systems through an ongoing process of learning and innovation, rather than taking a project-based approach to new technologies. This approach requires new organizational capabilities focused on knowledge management, social learning networks, and directed incrementalism.
The cloud computing market is growing rapidly, and the latest Gartner Hype Cycle shows that the hype around it has recently transformed into reality. In fact, eighty percent of Fortune 1000 companies are adopting cloud-operating models.
Cloud has significant implications on many roles within an organization and on IT service management. These implications on service management are increasing the discussions around the application and relevance of ITIL in cloud environments.
Organizations and professionals are looking to:
Develop cloud competencies to adopt cloud computing
Understand how cloud computing impacts service management
Adapt the ITIL framework to fit a cloud environment
Have a look and examine whether this can be a successful marriage or if a prenuptial agreement is required!
Developing an enterprise crowdsourcing strategyMarina Miranda
The document discusses developing an enterprise crowdsourcing strategy. It defines crowdsourcing and categories of crowdsourcing used within enterprises. The document also analyzes the enterprise crowdsourcing market size and growth, noting that industries with online content demands are big adopters. It describes analyzing enterprise processes to identify high potential crowdsourcing activities and tasks using a multi-step approach involving process prioritization and activity analysis.
Addressing Today's Challenges in Application DevelopmentMicro Focus
This document summarizes a presentation on addressing challenges in application development. It discusses how business imperatives and technology opportunities present challenges and solutions. Modernizing enterprise IT and application delivery is key. COBOL programmers have an important role to play in modernization efforts, including refactoring legacy systems, integrating systems of record with new systems of engagement, and extracting reusable business rules. With investments in skills and tools, COBOL can remain relevant in heterogeneous, modern systems that integrate multiple programming languages.
Remote work can help end poverty. Learn how in this presentation by Leila Chirayath Janah of Samasource. For more information, visit www.sourceoutpoverty.org
Why the systemic risks in Enterprise Cloud Computing could cripple your busin...Livingstone Advisory
Organisations that have successfully implemented standalone cloud systems may feel that they have won the war against complex and expensive enterprise IT. That feeling may not last too long once these systems need to be integrated with other systems, cloud or otherwise. The minute you start integrating your cloud with these other systems, you have what is termed a Hybrid Cloud.
Your IT risks are now becoming systemic risks – a point not lost in the most recent KPMG 2012 Audit Institute Report which identified “IT Risk & Emerging Technologies” as the second highest concern for 2012
In this presentation, Rob Livingstone, suggests some practical approaches that CEOs, COOs and CFOs should be considering in the identification and mitigation of the pitfalls of Cloud computing in the enterprise.
The ‘success trap’ of new, emerging and disruptive technologiesLivingstone Advisory
The adoption of these technologies may provide much value in the short term, however may become a liability at some point down the track. How can you and your organizations insulate yourself against the future adverse consequences of these emerging and disruptive technologies – the so called success trap?
The document discusses stakeholder engagement and co-creation in projects to reduce risks. It advocates using a "net∞WORK mindset" and viewing organizations as complex networks of relationships. Co-creating projects with stakeholders is presented as building social capital that reduces risks. The document provides examples of using social networks and collaboration tools to engage stakeholders and outlines seven essentials for co-creating projects.
Increasing Security while Decreasing Costs when Virtualizing In-Scope Servers:HyTrust
This document discusses increasing security when virtualizing servers. It outlines key drivers for building a security framework including virtualizing more securely and with less resources. The document recommends scoping projects carefully, using governance, risk and compliance tools, and following best practices like applying a "zero trust" model. Experts from HyTrust, Qualys, and SANS provide strategies and take questions on virtualization security.
Navigating the risks in implementing Hybrid Cloud, Agile and Project Manageme...Livingstone Advisory
Ensuring the alignment between the various ‘best practice’ technology implementation methodologies supported by appropriate ongoing IT management and business engagement frameworks is key to the delivery of a robust, truly agile and cost effective IT environment. Achieving this without compromising security or exposing the organisation to greater risks is a given in the eyes of the business.
In this presentation, Rob Livingstone explores the key systemic and technical risks associated with the concurrent adoption and management of agile application development methodologies, project management, hybrid cloud, on-premise IT and mobile devices within the enterprise. He also suggests some practical approaches that CIOs, CTOs, CSOs and CFOs should be taking to successfully orchestrate this transition.
Where worlds collide: Agile, Project Management, Risk and Cloud?Livingstone Advisory
The new CIO is expected to be truly agile, deliver transformational value using new technology based services and have a deep understanding of, and engagement with the business – all whilst managing and mitigating risks. In addition to this, the CIO is also expected to be a ‘business partner’ in the real sense of the word. On top of these factors, Cloud is often seen in the eyes of business as a metaphor for timely change, and a convenient ‘get out of jail’ card in their push to lower IT cost, and collapse IT project lead times.
In this context, ensuring the effective orchestration if the various ‘best practice’ methodologies and frameworks in the areas of agile application development, project management and risk management, all whilst managing the whole ‘Cloud’ discussion is not a trivial task.
In this presentation, Rob Livingstone explores the key systemic and technical risks associated with the concurrent adoption and management of agile application development methodologies, project management, hybrid cloud and mobile devices within the enterprise in today’s volatile environment.
The 2.0 Adoption Council Enterprise 2.0 Black Belt Workshop: Mitigating Real or Perceived Risks by Kevin Jones & Bart Schutte @ Enterprise 2.0 Conference Boston, June 2010
Presentation at the ACS Youth in IT Conference (Asia-Pacific).
Career resilience is the name of the game. Why career resilience is key to surviving profound technology change in our globalized world.
Rob also launched his book Direction through Disruption - A guide to career resilience during rapid technology and workplace change .
The document discusses how IT governance can help solve the problems caused by organizational "silos" by promoting collaboration between business units and IT. IT governance establishes a process that brings together business and IT experts to communicate, align goals, share risks, prioritize projects, and make joint decisions. This helps ensure IT expenditures deliver business value by overcoming the isolation of separate business units working independently without coordination.
Clearvale overview for Social Intranet and Social CRMAndrea Rubei
The document discusses enterprise social networks and how they enable knowledge sharing and collaboration within and outside organizations. It provides an overview of BroadVision Clearvale, an enterprise social network platform, and how it can be used to create intranets, extranets, and social CRM solutions to engage employees and customers. BroadVision Clearvale is positioned as a next generation eBusiness solution that leverages social media technologies to improve communication, innovation, and business performance.
The document announces the 2011 Lean Six Sigma International Convention to be held on February 26-27, 2011. The convention will focus on delivering customer and business value using Lean Six Sigma. It will include keynote speakers from industry, breakout sessions on best practices, and a CXO summit. Delegates from various sectors like manufacturing, services, and government are expected to attend.
This presentation by the authors of "Extract Value From Consultants: How to Hire, Control, and Fire Them" provides some practical advice on how to maximize value when hiring management consultants.
The document summarizes a Websense Financial Analyst Day event that took place on February 26, 2013. The agenda included presentations on executing the TRITON strategy from the CEO, technology leadership from the CTO, the TRITON Security Alliance, the customer perspective, and the financial strategy from the CFO. Key takeaways focused on proving the effectiveness of Websense's hybrid security technology, investing in sales coverage, and leveraging the security ecosystem.
The document reports on a survey and case studies about companies' adoption of cloud applications. The survey included over 600 respondents from various regions and company sizes. Case studies included in-depth interviews with seven companies from various industries that had implemented cloud applications. The case studies found that cloud adoption provided benefits like reducing infrastructure costs, quickly scaling resources, and allowing faster development and implementation of new applications. Key challenges mentioned were overcoming security concerns and demonstrating early financial benefits of cloud.
The document summarizes Websense's financial analyst day presentation. It discusses executing the TRITON strategy through technology leadership, the TRITON security alliance, a customer perspective, and financial strategy. Specifically, it highlights that Websense has transitioned from legacy to TRITON products, with $233 million in TRITON billings in 2012, up from $93 million in 2009. It also notes the company's focus on investing in sales coverage to expand its $625 million install base and win new customers.
This document discusses governance models for intranets and provides recommendations for establishing governance. It describes four common models: decentralized, centralized, collaborative/federated, and centralized hybrid. The collaborative/federated model shares responsibilities across departments but has executive oversight. Standards, policies, roles and committees are recommended to define responsibilities and ensure consistency. Establishing a governance model with executive support is presented as key to an intranet's success.
Talus Networks is a business development agency founded in 2009 with a team of experts in marketing, strategy, operations, manufacturing, finance and IT. They offer services such as market development, organizational transformation, international channel creation, and product development to help companies accelerate growth. Their clients are in various industries including semiconductor, healthcare, cleantech, and software.
Soft Solvers Technologies provides various technology solutions and services including:
- On demand solutions such as sales force automation, customer support, and human resources automation that are hosted so no software installation is required.
- Open source solutions to automate key business processes like supply chain, financials, and CRM.
- Outsourcing solutions for product engineering and web application development services.
Infor i: Setting The Scene. Infor is the largest IBM i ISV in the World.Inforsystemi
Infor is the third largest provider of enterprise applications and services. Infor helps 70,000 customers in 194 countries improve operations, drive growth, and quickly adapt to changes in business demands.
You're one of the nearly 15,000 Infor manufacturing customers whose enterprise resource planning (ERP) solution leverages the IBM System i platform. You know it's a powerful combination. You'll be pleased to know that it's becoming more powerful every day.
Like IBM, Infor is making a significant investment in its System i capabilities so you can:
• Protect and leverage your current IT investment
• Easily add new capabilities to your ERP solution to meet changing business requirements
• Continue to enjoy the reliability, security and low total cost of ownership delivered by the System i and Infor ERP solutions
Addressing Today's Challenges in Application DevelopmentMicro Focus
This document summarizes a presentation on addressing challenges in application development. It discusses how business imperatives and technology opportunities present challenges and solutions. Modernizing enterprise IT and application delivery is key. COBOL programmers have an important role to play in modernization efforts, including refactoring legacy systems, integrating systems of record with new systems of engagement, and extracting reusable business rules. With investments in skills and tools, COBOL can remain relevant in heterogeneous, modern systems that integrate multiple programming languages.
Remote work can help end poverty. Learn how in this presentation by Leila Chirayath Janah of Samasource. For more information, visit www.sourceoutpoverty.org
Why the systemic risks in Enterprise Cloud Computing could cripple your busin...Livingstone Advisory
Organisations that have successfully implemented standalone cloud systems may feel that they have won the war against complex and expensive enterprise IT. That feeling may not last too long once these systems need to be integrated with other systems, cloud or otherwise. The minute you start integrating your cloud with these other systems, you have what is termed a Hybrid Cloud.
Your IT risks are now becoming systemic risks – a point not lost in the most recent KPMG 2012 Audit Institute Report which identified “IT Risk & Emerging Technologies” as the second highest concern for 2012
In this presentation, Rob Livingstone, suggests some practical approaches that CEOs, COOs and CFOs should be considering in the identification and mitigation of the pitfalls of Cloud computing in the enterprise.
The ‘success trap’ of new, emerging and disruptive technologiesLivingstone Advisory
The adoption of these technologies may provide much value in the short term, however may become a liability at some point down the track. How can you and your organizations insulate yourself against the future adverse consequences of these emerging and disruptive technologies – the so called success trap?
The document discusses stakeholder engagement and co-creation in projects to reduce risks. It advocates using a "net∞WORK mindset" and viewing organizations as complex networks of relationships. Co-creating projects with stakeholders is presented as building social capital that reduces risks. The document provides examples of using social networks and collaboration tools to engage stakeholders and outlines seven essentials for co-creating projects.
Increasing Security while Decreasing Costs when Virtualizing In-Scope Servers:HyTrust
This document discusses increasing security when virtualizing servers. It outlines key drivers for building a security framework including virtualizing more securely and with less resources. The document recommends scoping projects carefully, using governance, risk and compliance tools, and following best practices like applying a "zero trust" model. Experts from HyTrust, Qualys, and SANS provide strategies and take questions on virtualization security.
Navigating the risks in implementing Hybrid Cloud, Agile and Project Manageme...Livingstone Advisory
Ensuring the alignment between the various ‘best practice’ technology implementation methodologies supported by appropriate ongoing IT management and business engagement frameworks is key to the delivery of a robust, truly agile and cost effective IT environment. Achieving this without compromising security or exposing the organisation to greater risks is a given in the eyes of the business.
In this presentation, Rob Livingstone explores the key systemic and technical risks associated with the concurrent adoption and management of agile application development methodologies, project management, hybrid cloud, on-premise IT and mobile devices within the enterprise. He also suggests some practical approaches that CIOs, CTOs, CSOs and CFOs should be taking to successfully orchestrate this transition.
Where worlds collide: Agile, Project Management, Risk and Cloud?Livingstone Advisory
The new CIO is expected to be truly agile, deliver transformational value using new technology based services and have a deep understanding of, and engagement with the business – all whilst managing and mitigating risks. In addition to this, the CIO is also expected to be a ‘business partner’ in the real sense of the word. On top of these factors, Cloud is often seen in the eyes of business as a metaphor for timely change, and a convenient ‘get out of jail’ card in their push to lower IT cost, and collapse IT project lead times.
In this context, ensuring the effective orchestration if the various ‘best practice’ methodologies and frameworks in the areas of agile application development, project management and risk management, all whilst managing the whole ‘Cloud’ discussion is not a trivial task.
In this presentation, Rob Livingstone explores the key systemic and technical risks associated with the concurrent adoption and management of agile application development methodologies, project management, hybrid cloud and mobile devices within the enterprise in today’s volatile environment.
The 2.0 Adoption Council Enterprise 2.0 Black Belt Workshop: Mitigating Real or Perceived Risks by Kevin Jones & Bart Schutte @ Enterprise 2.0 Conference Boston, June 2010
Presentation at the ACS Youth in IT Conference (Asia-Pacific).
Career resilience is the name of the game. Why career resilience is key to surviving profound technology change in our globalized world.
Rob also launched his book Direction through Disruption - A guide to career resilience during rapid technology and workplace change .
The document discusses how IT governance can help solve the problems caused by organizational "silos" by promoting collaboration between business units and IT. IT governance establishes a process that brings together business and IT experts to communicate, align goals, share risks, prioritize projects, and make joint decisions. This helps ensure IT expenditures deliver business value by overcoming the isolation of separate business units working independently without coordination.
Clearvale overview for Social Intranet and Social CRMAndrea Rubei
The document discusses enterprise social networks and how they enable knowledge sharing and collaboration within and outside organizations. It provides an overview of BroadVision Clearvale, an enterprise social network platform, and how it can be used to create intranets, extranets, and social CRM solutions to engage employees and customers. BroadVision Clearvale is positioned as a next generation eBusiness solution that leverages social media technologies to improve communication, innovation, and business performance.
The document announces the 2011 Lean Six Sigma International Convention to be held on February 26-27, 2011. The convention will focus on delivering customer and business value using Lean Six Sigma. It will include keynote speakers from industry, breakout sessions on best practices, and a CXO summit. Delegates from various sectors like manufacturing, services, and government are expected to attend.
This presentation by the authors of "Extract Value From Consultants: How to Hire, Control, and Fire Them" provides some practical advice on how to maximize value when hiring management consultants.
The document summarizes a Websense Financial Analyst Day event that took place on February 26, 2013. The agenda included presentations on executing the TRITON strategy from the CEO, technology leadership from the CTO, the TRITON Security Alliance, the customer perspective, and the financial strategy from the CFO. Key takeaways focused on proving the effectiveness of Websense's hybrid security technology, investing in sales coverage, and leveraging the security ecosystem.
The document reports on a survey and case studies about companies' adoption of cloud applications. The survey included over 600 respondents from various regions and company sizes. Case studies included in-depth interviews with seven companies from various industries that had implemented cloud applications. The case studies found that cloud adoption provided benefits like reducing infrastructure costs, quickly scaling resources, and allowing faster development and implementation of new applications. Key challenges mentioned were overcoming security concerns and demonstrating early financial benefits of cloud.
The document summarizes Websense's financial analyst day presentation. It discusses executing the TRITON strategy through technology leadership, the TRITON security alliance, a customer perspective, and financial strategy. Specifically, it highlights that Websense has transitioned from legacy to TRITON products, with $233 million in TRITON billings in 2012, up from $93 million in 2009. It also notes the company's focus on investing in sales coverage to expand its $625 million install base and win new customers.
This document discusses governance models for intranets and provides recommendations for establishing governance. It describes four common models: decentralized, centralized, collaborative/federated, and centralized hybrid. The collaborative/federated model shares responsibilities across departments but has executive oversight. Standards, policies, roles and committees are recommended to define responsibilities and ensure consistency. Establishing a governance model with executive support is presented as key to an intranet's success.
Talus Networks is a business development agency founded in 2009 with a team of experts in marketing, strategy, operations, manufacturing, finance and IT. They offer services such as market development, organizational transformation, international channel creation, and product development to help companies accelerate growth. Their clients are in various industries including semiconductor, healthcare, cleantech, and software.
Soft Solvers Technologies provides various technology solutions and services including:
- On demand solutions such as sales force automation, customer support, and human resources automation that are hosted so no software installation is required.
- Open source solutions to automate key business processes like supply chain, financials, and CRM.
- Outsourcing solutions for product engineering and web application development services.
Infor i: Setting The Scene. Infor is the largest IBM i ISV in the World.Inforsystemi
Infor is the third largest provider of enterprise applications and services. Infor helps 70,000 customers in 194 countries improve operations, drive growth, and quickly adapt to changes in business demands.
You're one of the nearly 15,000 Infor manufacturing customers whose enterprise resource planning (ERP) solution leverages the IBM System i platform. You know it's a powerful combination. You'll be pleased to know that it's becoming more powerful every day.
Like IBM, Infor is making a significant investment in its System i capabilities so you can:
• Protect and leverage your current IT investment
• Easily add new capabilities to your ERP solution to meet changing business requirements
• Continue to enjoy the reliability, security and low total cost of ownership delivered by the System i and Infor ERP solutions
Gain Greater Visibility and Build a Pipeline that Never LeaksLeadLife Solutions
Learn how you can gain visibility into your sales pipeline, segment your database, deliver targeted messages, and enable qualification through lead nurturing.
Socializing B2B Thought Leadership: Using Social Media to Demonstrate Industr...Rob Leavitt
The document discusses how businesses can use social media to demonstrate thought leadership. It recommends establishing thought leadership through in-depth research, engaging customers in ongoing conversations, and building expertise over time. Specifically, it provides examples of how IBM, McKinsey, and CSC have successfully socialized their thought leadership efforts by using innovation jams, online publications, and private social networks to deepen relationships and generate new ideas.
Data Governance, understand what you already know (IBM Global Business Services)IBM Danmark
This document discusses data governance and outlines IBM's leadership in this area. It summarizes that IBM created a Data Governance Council 5 years ago and now leads an Information Governance Community of 550 people working on global challenges. The community is updating the Data Governance Maturity Model to focus on business goals and outcomes by including both technical and process enablers.
NTT DATA provides interactive services including experience design, mobile interface design, and case studies. They help organizations align their people and systems to support optimal customer and employee experiences. Their experience design center of excellence uses research, design, and testing to ensure products and services meet customer needs. They provide strategic consulting, design, and implementation services across web, mobile, and other channels.
Welcome! This is a high level Corporate briefing of r2 Technologies, based in Dallas, TX. r2 Tech is a Information Technology direct placement, staffing, staff augmentation, and project based company. We've been in business 19 years, based in North Texas, USA. To learn more, go to www.r2now.com
Welcome to an overview of r2 Technologies. We are a N. Texas based company providing Information Technology (IT) services for direct hire, contract, and projects. Learn about us at www.r2now.com
Customer obsession as a game changer. The document discusses customer obsession and how it has become a priority for companies. It outlines 4 priorities of customer obsession: 1) real-time insight, 2) sales channels, 3) social and event-driven marketing, and 4) customer experience. It then discusses how to create super promoters and omnichannel customer interaction, which provides a consistent, contextual experience across touchpoints. The document presents Tieto's customer interaction integrator solution for enabling omnichannel customer interaction.
Similar to Social Media Implications to the Boston SIM Chapter (20)
𝐔𝐧𝐯𝐞𝐢𝐥 𝐭𝐡𝐞 𝐅𝐮𝐭𝐮𝐫𝐞 𝐨𝐟 𝐄𝐧𝐞𝐫𝐠𝐲 𝐄𝐟𝐟𝐢𝐜𝐢𝐞𝐧𝐜𝐲 𝐰𝐢𝐭𝐡 𝐍𝐄𝐖𝐍𝐓𝐈𝐃𝐄’𝐬 𝐋𝐚𝐭𝐞𝐬𝐭 𝐎𝐟𝐟𝐞𝐫𝐢𝐧𝐠𝐬
Explore the details in our newly released product manual, which showcases NEWNTIDE's advanced heat pump technologies. Delve into our energy-efficient and eco-friendly solutions tailored for diverse global markets.
Cover Story - China's Investment Leader - Dr. Alyce SUmsthrill
In World Expo 2010 Shanghai – the most visited Expo in the World History
https://www.britannica.com/event/Expo-Shanghai-2010
China’s official organizer of the Expo, CCPIT (China Council for the Promotion of International Trade https://en.ccpit.org/) has chosen Dr. Alyce Su as the Cover Person with Cover Story, in the Expo’s official magazine distributed throughout the Expo, showcasing China’s New Generation of Leaders to the World.
Discover the Beauty and Functionality of The Expert Remodeling Serviceobriengroupinc04
Unlock your kitchen's true potential with expert remodeling services from O'Brien Group Inc. Transform your space into a functional, modern, and luxurious haven with their experienced professionals. From layout reconfiguration to high-end upgrades, they deliver stunning results tailored to your style and needs. Visit obriengroupinc.com to elevate your kitchen's beauty and functionality today.
AI Transformation Playbook: Thinking AI-First for Your BusinessArijit Dutta
I dive into how businesses can stay competitive by integrating AI into their core processes. From identifying the right approach to building collaborative teams and recognizing common pitfalls, this guide has got you covered. AI transformation is a journey, and this playbook is here to help you navigate it successfully.
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Enhancing Adoption of AI in Agri-food: IntroductionCor Verdouw
Introduction to the Panel on: Pathways and Challenges: AI-Driven Technology in Agri-Food, AI4Food, University of Guelph
“Enhancing Adoption of AI in Agri-food: a Path Forward”, 18 June 2024
Tired of chasing down expiring contracts and drowning in paperwork? Mastering contract management can significantly enhance your business efficiency and productivity. This guide unveils expert secrets to streamline your contract management process. Learn how to save time, minimize risk, and achieve effortless contract management.
Best Competitive Marble Pricing in Dubai - ☎ 9928909666Stone Art Hub
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