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Sv Corporate Profile
1. Corporate Profile
At-A-Glance
supervalu: A National Grocery Retail
>Ticker symbol: NYSE: SVU
and Supply Chain Powerhouse
>Businesses: (all data approximate)
Grocery Retail and Pharmacy
For more than 135 years, supervalu has provided a foundation of
• Store network: 2,500 locations
leadership and innovation for the grocery retail and supply chain industry.
• In-store pharmacies: 900 locations
From its beginnings in grocery distribution to the cutting-edge retail
• Fuel centers: 120 locations
and merchandising approaches it brings to the market today, the company
Supply Chain Services possesses a blend of capabilities and operating discipline that is truly
• 36 product distribution centers unique. Our combined expertise in grocery, pharmacy and supply chain
• 5,000 grocery retail endpoints served operations provides supervalu with a strong platform for sustainable
success.
Annual revenues: $37.4 billion
fiscal year 2007
Every day, supervalu’s grocery retail, pharmacy and supply chain
businesses across the country are focused on delighting our customers
with superior service, offering our shoppers the best product at the best
value, and supporting the communities where we do business. In short,
supervalu is working hard to be the best place to work, the best place to
shop and the best place to invest in our industry.
What We Do
Executive Management
Grocery Retail and Pharmacy | For supervalu, becoming the best place
Jeff Noddle
Chairman & CEO
to shop means going the extra mile to meet customers’ needs by providing
Mike Jackson
the mix of merchandise and service demanded by each unique locale.
President and COO;
President, Retail East Unlike many consumer purchasing decisions, grocery buying is an intensely
personal decision, influenced by a variety of factors such as geography,
David Boehnen
Executive Vice President
ethnicity, family traditions and brand loyalty.
Janel Haugarth
Executive Vice President; President & COO As one of the nation’s most formidable grocery retailers, supervalu’s
Supply Chain Services
nationwide store network embodies the full range of grocery retailing
Pamela Knous
formats, blending price, service and selection to best address the many
Executive Vice President; Chief Financial Officer
communities we serve. Our diverse portfolio of retail formats –
Duncan MacNaughton
ranging from extreme-value stores to price superstores and
Executive Vice President,
Merchandising & Marketing
full-service combination food and drug stores – allows us to best meet
Dave Pylipow the needs of our shoppers in any market. Through approximately
Executive Vice President, Human Resources
2,500 stores coast to coast, supervalu’s grocery retail stores
& Corporate Communications
deliver great value, the best products and a commitment to
Kevin Tripp
Executive Vice President; customer satisfaction.
President, Retail Midwest
Continues on page 2
Pete VanHelden
Executive Vice President;
President, Retail West
2. The Best Place to… Work… Shop… Invest!
Continued from page 1
In more than 900 in-store pharmacies across the supervalu network, our highly trained, compassionate
pharmacists ensure their clients receive the best possible care. In addition to safely and accurately
dispensing millions of prescriptions each year, our pharmacies provide a wide range of patient services –
from seminars on managing common conditions like high blood pressure to offering support for
diabetic patients. Our pharmacies are committed to being the best place in their communities for
medicine, supplies and health-related information..
Supply Chain Services | supply chain capabilities and expertise are our legacy. Today,
supervalu’s
thousands of successful independent grocery retailers, as well as our own grocery retail operations, rely
on supervalu for on-time deliveries, product availability, procurement strength and support services
to help fuel their businesses. By combining our unparalleled distribution know-how, new services and
ever-increasing efficiency, our Supply Chain Services business is an ongoing source of innovation.
Retail and Pharmacy Operations
With grocery retail operations spanning the United States, supervalu operates a complete range of
grocery retail formats and merchandising programs that address unique preferences across the country.
Our formats include extreme-value, price-impact, traditional/full-service, grocery/drug combination,
natural/organic, high-end gourmet and fuel/convenience.
Our multi-format approach combined with insightful market and consumer research and a
commitment to addressing the customer at the local level make us strong competitors in the
communities we serve. In fact, the retail banners that we operate are household names, many
of them holding No. 1 or No. 2 market positions.
3. Getting to Know Us – Our Regional Brands
Our shoppers know us by our regional and national retail banners.
SUPERVALU’s retail banners represent some of the best brands in the
grocery industry. Through customer service, relevant offerings and commitment
to the communities in which they operate, our stores are focused on delighting
shoppers and becoming the best place to shop in our industry.
Our Regional Brands
Acme (Philadelphia) | For more than a century, Acme has built a reputation for quality products,
low prices and friendly service. Acme holds a strong market position in Philadelphia with both
conventional supermarkets and combination food and drug stores under the Acme Sav-on banner.
Albertsons (Intermountain/Northwest/Southern California/Las Vegas) | With top market positions
in Boise, Las Vegas and Orange County, and leading shares in fast-growing metropolitan areas like
Los Angeles and San Diego, Albertsons is one of the premier grocery chains in many of these regions, with
conventional supermarkets and combination food and drug stores under the Albertsons Sav-on banner.
bigg’s (Ohio) | When the first bigg’s opened its doors in Cincinnati in 1984, it was one of the only stores
in the country to offer both grocery and general merchandise. Today, shoppers depend on bigg’s for
everything from the finest perishables to housewares and clothing.
Bristol Farms (California) | This upscale gourmet and specialty food retailer is known for its innovative
approach to grocery retailing. Bristol Farms’ unique atmosphere, unusual items and friendly service have
captured numerous awards.
Cub Foods (Minneapolis/St. Paul) | Cub was one of the first total discount food stores in the United States.
With stores in Minnesota and Wisconsin, Cub gives shoppers a wide selection of top-quality, name-brand
products and the freshest produce, meats, seafood and baked goods at everyday low prices.
Farm Fresh Food & Pharmacy (Richmond/Hampton Roads, Va.) | Farm Fresh. To customers in the
Hampton Roads, Va., area, those two words are synonymous with the finest foods, brands and services
available. Farm Fresh is consistently recognized as a favorite grocery store in the communities where it
does business.
Hornbacher’s (Fargo, N.D./Moorhead, Minn.) | Hornbacher’s shoppers expect the freshest product, best
selection and lowest prices from their store, and that’s a promise that Hornbacher’s delivers. Customer
satisfaction and a strong community partnership have remained constant with Hornbacher’s since 1951.
Jewel-Osco (Chicago) | Prime locations, one-stop shopping services and a loyal customer base have helped
this grocery chain earn a market-leading position in the Chicagoland area. Stores include conventional
Jewel supermarkets and combination food and drug stores under the Jewel-Osco banner.
Today, supervalu operates one of the la
rgest groce
4. Leading Positions in Markets Across the U.S.
Save-A-Lot | From coast-to-coast, Save-A-Lot delivers tremendous savings to more than four million
customers each week. These edited-assortment stores offer national-brand product and a strong private-label
assortment across all categories, including general merchandise. This emphasis on quality store brands
allows Save-A-Lot shoppers to find significant savings of up to 40 percent compared to conventional
grocery stores.
Shaw’s/Star Market (New England) | Shaw’s and Star Market are both well-established in the New Eng-
land market. With roots reaching back to the Civil War, Shaw’s and Star Markets are popular with shoppers
in Boston and throughout New England. Stores include conventional supermarkets and Shaw’s-Osco
combination food and drug stores.
Shop ‘n Save (St. Louis) | A St. Louis institution for more than 25 years, Shop ‘n Save is focused on bringing
its customers the best product at everyday low prices across the entire store – including bakery, deli, seafood
and floral. Shop ‘n Save is recognized as a community leader with a strong commitment to serving the diverse
neighborhoods where it does business.
Shoppers Food & Pharmacy (Washington, D.C./Baltimore) | Since 1949, shoppers in and around the
nation’s capitol have trusted Shoppers Food & Pharmacy to offer them a great shopping experience and a
wide selection of high-quality produce, meats, seafood and national brands at stores in Washington, D.C.,
Baltimore and northern Virginia.
Sunflower Market | This concept is a refreshing take on organic and natural products: all the quality,
without the high price tag. Sunflower Markets currently operate in a few select markets in the Midwestern
United States.
Pharmacies | supervalu operates in-store pharmacies, primarily under the Osco, Sav-on and local grocery
banner names across the country. In-store pharmacies offer trusted pharmacists, quality products and
convenient hours and locations, with a personalized approach to patient care.
ain networks in the United States.
ry retail and supply ch
5. supervalu’s
Supply Chain Legacy
supervalu’s commitment to perfecting the grocery
distribution supply chain stretches back to the company’s
beginning more than 135 years ago. Today, the company
serves as the product-supply lifeline for thousands of inde-
pendent grocery retail locations across the country. Like our
corporate retail stores, our independent customers rely on
supervalu to deliver seamless, time-sensitive and technolog-
ically advanced logistics solutions. Our expertise ranges
from traditional grocery distribution to Web-based
business-to-business communication, and from
retail support services to third-party
logistics management.
Supply Chain Capabilities
Grocery Distribution | Our distribution business is the supply chain backbone for our own retail
operations as well as independent grocery retailers around the country. supervalu operates one of the largest
grocery supply chain networks in the country with more than 20 million square feet of distribution facilities
strategically located to support our coast-to-coast retail operations and customers. These facilities manage
the delivery logistics of products from hundreds of manufacturers to approximately 5,000 retail end points.
supervalu sets the benchmark for the industry in terms of on-time delivery and order accuracy.
Produce Distribution | Produce has become a key competitive differentiator and growth driver for retailers
as customers increasingly look for fresh and healthy foods. W. Newell & Co., supervalu’s specialty produce
company, combines supervalu’s long-standing heritage in produce, extensive knowledge of produce
retailing, and market-leading position in food distribution to provide the freshest produce at competitive
prices — all with unmatched customer service.
Professional Services Group | Professional Services Group is a unique collection of
supervalu’s
“companies within a company” that helps retailers manage their businesses more successfully by providing
value-added services with grocery industry expertise in areas such as insurance, store design, market
research, training and technology.
Supply Chain Technology | supports its affiliates and product suppliers with business tools
supervalu
that improve efficiency, speed-to-shelf and responsiveness to the consumer. SVHarbor, supervalu’s suite
of Web-based business tools, brings supervalu and its business partners into a new era of supply chain
efficiencies, allowing them to do everything from placing orders to viewing ad planners and monitoring
delivery schedules, all within a secure, online environment.
Third-Party Logistics (3PL) | Total Logistic Control, 3PL company, gives companies with
supervalu’s
large-scale logistics challenges the ability to outsource their supply chain management to our experts, freeing
them to focus on what they do best. Blending deep expertise in both retail operations and product logistics
management, supervalu’s 3PL services combine people, technology systems and logistics methodology to
help businesses maximize their supply chain networks.
6. Committed to Our Associates, Our Communities and Our Shareholders
Our People | The talent and commitment of more than 190,000 associates across the nation combine to deliver the
day-to-day execution that drives supervalu’s success. In addition, supervalu’s leadership team is comprised of some
of the most experienced executives in the industry. In our drive to become the best place to work in our industry, we are
committed to providing continued development and fostering an environment that supports personal and professional
satisfaction.
Diversity | Great companies value, encourage and respect the diverse ideas, experiences and contributions of every
associate. supervalu is committed to maintaining an attractive and inclusive work environment for people of all
backgrounds.Enabling each person to feel comfortable and to contribute fully is a key factor to our continued success.
Diversity is about embracing all that is different about each of us – ideas, experiences and opportunities. At supervalu, we
believe our differences are bound together by our common business goals. Our commitment to diversity is critical to our
future success.
To attract and retain a talented and diverse work force, we engage in a variety of diversity initiatives. We recruit directly,
partner with educational institutions, provide internships or scholarships, and educate students about our industry. To
support associates, supervalu provides a range of activities that vary by location including diversity training, affinity
groups, cultural activities, celebrations and diversity speakers, diversity committees and newsletters.
Community Involvement | Being a good corporate citizen is an ongoing responsibility – this idea lies at the heart of
charitable giving and community involvement. By helping to create stronger communities, we enhance the
supervalu’s
quality of life for our customers and associates.
has a significant presence in communities nationwide, and we strive to give
supervalu
to those organizations where we can do the most good, helping to create and sustain strong
and vibrant neighborhoods. supervalu annually provides more than $75 million in cash and in-kind
donations with support focused on hunger relief, health and nutrition. We are also proud of our
volunteerism. Throughout supervalu, thousands of associates offer time, energy and support to many
important causes through volunteerism efforts.
Shareholder Responsibility | supervalu is focused on becoming the best place to invest
in our industry, and our goals are clear: continuous growth and strong financial
stewardship. supervalu will prosper through a balance of innovation and sound
business decisions that enhance our operations and create superior value for our
customers. This ultimately creates a strong return on our shareholders’
confidence and investment in our company.
SUPERVALU INC.
952 828 4000
www.supervalu.com