GLASS CEILINGS &
GLASS SLIPPERS
Susan Martin
Which world
is your
world?
People
Relationships
Results
RELATIONSHIPS
Referrals
Reputation
Integrity
Model
HEAD
H
N
S
HEART
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Outward
• Consistency
• People before profit
• Reputation before revenue
Inward
• Be kind to yourself
• Permission to trust yourself
• Get out of your own way
Defining MomentsDefining Moments
Decision
Making
Model
onscience
ommercial
ommunity
C
C
C
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Mind Games
What you see
time
experience
& What it takes
The Journey
Tips & Traps
• The “quiet achiever”
• Be indispensable
• Surround yourself with good people
• Recruit “bright eyes” and invest
• Give credit
• It’s OK to ask
Tips & Traps
• Don’t stop practicing your craft
• Don’t step away too soon
• Don’t be seduced by growth
• Air traffic control
• Invest in yourself, productivity, relationships
• Scalability & Sustainability
• Watch who you take advice from
Trivia
A “step” too far
• Blisters and corny puns
• Right footwear for the job
• How many pairs of shoes is too many? And who’s
to judge?
Science versus Success
• Physics wouldn’t work
• Success is littered with examples of doing the
“impossible”
• You bring the magic
serendipity
patience
timing
urgency
work ethic
persistence
team player
luck
the hand you are
dealt
integrity
skill
strategy
relationships
communication
strength
creativity
discipline
hone your
craft
perseverance
Seeds
Time
Offer 1:
Download my models
Add the offer to your digital gift bag, and follow
the links to download.
Offer 2:
Webcast special event
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the links to register.
Thank You
Susan Martin
Stay connected
www.smartinplanning.com

Susan Martin

Editor's Notes

  • #2 Context – who am I. Show of hands – what is Merchandise Planning? - Little known and little understood, lots of stereotypes to overcome, Not “sexy” There is a change piece, or a “bringing people” along piece, that has been critical, especially in Aus. 25 years in Merchandise Planning specifically (20 corporate ; 5 years own business.) Disclaimers: narrow context of “success” (more than doing well at work, status, money, what people say or think of you). Not saying I’ve got it all figured out, these are not absolutes; (but I analyse patterns, trends and causalities for a living; hopeful the themes are statistically relevant) TBC warm up activity (stand up, shake hands)
  • #3 Now you know a bit about me – let’s find out a bit about you … Check the representation of the audience – who am I speaking to? Show of hands, who is in corporate, who is in business for themselves, or wants to be? Who wants to switch? Neither (ceiling nor slipper) is strictly representative of either world. The slipper is simply the fairytale – the happily ever after – your goals, what you want to achieve. The glass ceiling represents the barriers, obstacles, challenges , learnings – real or perceived. Neither world is better, or more aspirational, in my opinion. I’ve been very happy in both, I’ve been very challenged in both. Themes are mostly common, and often more about you than the environment.
  • #4 Start with what’s at the heart of things for me I’ve always had a passion for people, service and problem solving.
  • #5 My business is built on Reputation, Referrals, Results – so was my career – some things have only become clear with perspective of business overlayed. Common across corporate and own business Relationships I built, people I served – have become my clients, and they tell others And if I went back into corporate, it would be driven by the same dynamic Fascinating tracing threads
  • #6 At the centre of People & Relationships is INTEGRITY This is a model I’ve developed (PDF in digital gift bag)
  • #7 Built business on serendipity of RELATIONSHIPS – keep them in good shape How you treat others, and how you treat yourself - both important Do you want to be right, or do you want to be rich? Might seem crass, but there is something in the message
  • #8 Many “defining moments” in my career – all have played a pivotal role Eg Taking the Exec role and working with the guys, all senior Making decisions none else would Decisions - declined, setting me up to fail, or break integrity (reporting structure) – it was the chance of a lifetime, no glass ceiling, and I still refused it – partly through fear, mostly through not wanting to do a bad job, through being set up in wrong structure Took it for what I could learn, even if I only survived a short time, and for the people who needed me I’ve jumped with no parachute when integrity threatened.
  • #9 Over time, realized I have formulated a decision making model to help me weigh choices. Commercial not necessarily financial – career interests, business interests.
  • #10 Pick a number from 1 to 10 … What happened? Path of least resistance Note – in my entire career (including uni) path to date, I have never taken the path of least resistance. Always pushed out of comfort zone, for what I could learn
  • #11 With that in mind, let’s take a look at my journey What you see vs What it takes Examples – promotion to Executive team Growing into the roles Anxiety of whether can you do it What changes – going from doing to managing First board meeting Personal and professional life ... When you set a goal, get ready to duck
  • #12 Having travelled the path of corporate and founder What are the lessons?
  • #13 Air traffic control – short, medium and long term – at the same time Who you take advice from - do they have what you what? what's their track record? Lots of people will want a piece of you.
  • #14 Almost of the end of our journey together today
  • #15 Summary -> paradoxes Call out what you think it means / what it means for you OR show of hands … Timing, luck, skill Serendipity Relationships, teamwork Seeds planted – don’t know when or where they will surface Hard work, go it alone Strength, discipline, creativity Independence and teamwork Double meanings in all of them, and they are all true No right or wrong answers – same questions for same person at different time, will give different answers – not because YOU have changed ALL OF THE ABOVE
  • #16 Final words I hope walking with me in my shoes for the last 30 mins will help you write your own fairytale ending.
  • #19 Thank you to WFD Thank you to audience Questions from audience, if time permits
  • #20 And youtube