In June 2016, training for doctors and nurses was held in the Kyzylorda and Mangistau regions. This presentation is a brief on the training outcomes and the reasons why we believe they were successful.
The document discusses improving communication between healthcare providers and patients. It outlines a training program for nurses to learn effective communication techniques. The goals are to improve patient experience scores on surveys, adherence to treatment plans, and health outcomes. The training teaches techniques including active listening, avoiding medical jargon, and using "teach back" where patients restate information in their own words. An evaluation found the training significantly improved knowledge of patient communication questions and health literacy. It is recommended to provide the training to all frontline staff and measure changes in patient experience scores over time.
How Can We Improve Patient Communication Skills?Melanie Hagen
(1) The document discusses improving patient communication skills by assessing physician needs.
(2) A study surveyed 336 physicians about issues they want patients to communicate better. Top issues included incomplete medical history, lack of understanding, and not following treatment plans.
(3) The study results will be used to design patient workshops to improve the medical encounter for both patients and physicians by enhancing patient information sharing, question asking, and treatment compliance.
Curricular Innovations: An Expert Educator Shift for Assessing MilestonesNicholas Kman, MD, FACEP
This document describes a study that used expert educator shifts to assess medical students on emergency medicine milestones. During the shifts, students were directly observed by attending physicians as they cared for patients, and were assessed on 10 milestones. Results showed that students who participated rated direct observation, feedback, and the educational experience more highly compared to previous students. The study concluded that expert educator shifts can effectively assess competency-based milestones and help prepare students for residency. Future directions involve developing an advanced clinical track to teach residency-level milestones prior to graduation.
This document summarizes a study conducted at Jordan Health on supporting patient self-management. The study surveyed staff on their training and use of various self-management support models. It found that while most staff felt confident in their skills, they reported employing models in a minority of visits due to barriers like lack of time and patient resources. The document recommends strengthening staff training in 1-2 models, establishing clear protocols, and making self-management support reimbursable to better integrate it into regular care delivery.
Mary Kaye Peterson is seeking a leadership position and has over 25 years of progressive healthcare management experience, including currently serving as the Program Director for the Phlebotomy Technician Program at Mayo Clinic. She has a strong record of collaborating across departments, overseeing operations, developing training programs, and coaching faculty. Her qualifications include skills in project management, problem solving, communication, and continuous process improvement.
Revenue Optimization Clinician Educator V 2 2014ejkleinelp
This position is responsible for increasing revenue through optimizing HCC coding and identifying utilization trends. This involves reviewing medical records and claims data to ensure appropriate documentation. The position also trains staff on topics like the model of care, HEDIS measures, and interact 3. Duties include providing orientation, conducting audits, developing educational materials, and acting as a resource to clinical teams. Qualifications include a nursing or health-related degree, nursing license, education or training experience, and clinical management experience.
1) Data was gathered and analyzed to identify practice gaps compared to benchmarks.
2) Educational activities and interventions were designed to address gaps in knowledge, competence, or performance in order to change behaviors and improve patient outcomes.
3) The content of educational programs was tailored to match the current or potential scope of practice of the learners.
The document discusses improving communication between healthcare providers and patients. It outlines a training program for nurses to learn effective communication techniques. The goals are to improve patient experience scores on surveys, adherence to treatment plans, and health outcomes. The training teaches techniques including active listening, avoiding medical jargon, and using "teach back" where patients restate information in their own words. An evaluation found the training significantly improved knowledge of patient communication questions and health literacy. It is recommended to provide the training to all frontline staff and measure changes in patient experience scores over time.
How Can We Improve Patient Communication Skills?Melanie Hagen
(1) The document discusses improving patient communication skills by assessing physician needs.
(2) A study surveyed 336 physicians about issues they want patients to communicate better. Top issues included incomplete medical history, lack of understanding, and not following treatment plans.
(3) The study results will be used to design patient workshops to improve the medical encounter for both patients and physicians by enhancing patient information sharing, question asking, and treatment compliance.
Curricular Innovations: An Expert Educator Shift for Assessing MilestonesNicholas Kman, MD, FACEP
This document describes a study that used expert educator shifts to assess medical students on emergency medicine milestones. During the shifts, students were directly observed by attending physicians as they cared for patients, and were assessed on 10 milestones. Results showed that students who participated rated direct observation, feedback, and the educational experience more highly compared to previous students. The study concluded that expert educator shifts can effectively assess competency-based milestones and help prepare students for residency. Future directions involve developing an advanced clinical track to teach residency-level milestones prior to graduation.
This document summarizes a study conducted at Jordan Health on supporting patient self-management. The study surveyed staff on their training and use of various self-management support models. It found that while most staff felt confident in their skills, they reported employing models in a minority of visits due to barriers like lack of time and patient resources. The document recommends strengthening staff training in 1-2 models, establishing clear protocols, and making self-management support reimbursable to better integrate it into regular care delivery.
Mary Kaye Peterson is seeking a leadership position and has over 25 years of progressive healthcare management experience, including currently serving as the Program Director for the Phlebotomy Technician Program at Mayo Clinic. She has a strong record of collaborating across departments, overseeing operations, developing training programs, and coaching faculty. Her qualifications include skills in project management, problem solving, communication, and continuous process improvement.
Revenue Optimization Clinician Educator V 2 2014ejkleinelp
This position is responsible for increasing revenue through optimizing HCC coding and identifying utilization trends. This involves reviewing medical records and claims data to ensure appropriate documentation. The position also trains staff on topics like the model of care, HEDIS measures, and interact 3. Duties include providing orientation, conducting audits, developing educational materials, and acting as a resource to clinical teams. Qualifications include a nursing or health-related degree, nursing license, education or training experience, and clinical management experience.
1) Data was gathered and analyzed to identify practice gaps compared to benchmarks.
2) Educational activities and interventions were designed to address gaps in knowledge, competence, or performance in order to change behaviors and improve patient outcomes.
3) The content of educational programs was tailored to match the current or potential scope of practice of the learners.
The document outlines a plan to implement a doctor-patient portal at the Eric B. Chandler Health Center to improve meaningful use. The plan has three phases: planning, implementation, and optimization. In the planning phase, the benefits and barriers of the portal are assessed and tactics are prepared. During implementation, different methods are tested to attract patients and register them for the portal. In the optimization phase, efforts focus on keeping patients engaged and improving tactics based on usage data and trends. The goal is to increase portal usage and reduce phone calls and visits over time.
This document provides a professional progress summary for a nursing student's transition to professional nursing practice course. The purpose is for students to reflect on their growth and development through the nursing program. By reviewing their perspectives at the beginning, middle, and end of the program for each of the eight core competencies, students can see how their critical thinking, nursing practice, teaching, research, leadership, professionalism, and cultural awareness has improved. Demonstrating growth in these areas through a self-evaluation assignment provides evidence of achieving several program learning objectives related to clinical judgment, nursing care, education, research, leadership, ethics, and diversity.
This document discusses potential areas where Allied Health Professionals (AHPs) can contribute to the delivery of Sustainable Transformation Partnerships (STPs) in the UK. It identifies four key areas: 1) improving health and wellbeing through expanded screening and education roles for AHPs, 2) improving outcomes for those with mental health needs by showcasing AHP roles, 3) enhancing cross-sector work of AHPs, and 4) using AHP skills to minimize variations and maximize efficiencies. The document calls for AHPs to identify innovative practices and career development opportunities to further contribute to integrated care.
The North Coast Medical Education Collaboration involves a partnership between the medical schools at the University of Western Sydney, University of Sydney, and University of Wollongong. It places final year medical students in rural clinical placements to improve rural medical workforce recruitment. While student experiences have been positive, the collaboration seeks to develop an evaluation framework to better understand its long term outcomes, such as its impact on strengthening the rural and non-rural medical workforce over time.
Kayla Mierjeski is interested in becoming a physician assistant based on her Holland Code results and career interests. Her skills in communication, problem solving, organization, listening and time management would be well-suited for the role. As a physician assistant, her daily tasks would include examining patients, making diagnoses, deciding on medications, and keeping medical records up to date. The career outlook is positive with an expected 39% increase in jobs over the next ten years. Shadowing experiences reinforced her interest and showed her related careers in medical labs and technology.
Milestones on the Road to Competency: Advancing Competency-based Graduate Med...ABIM Foundation
The document discusses the development of competency milestones in Graduate Medical Education (GME) by the Accreditation Council for Graduate Medical Education (ACGME). It describes how Internal Medicine and General Surgery have developed initial milestone frameworks and are working on implementation strategies. Key learnings from their work include: 1) Milestones should be developmental in nature and describe discrete behaviors, 2) Milestones can be bundled around assessing learners at critical skills levels, and 3) Assessment systems based on milestones should provide formative and summative feedback to stakeholders. Both specialties are continuing to refine their milestones and develop common evaluation tools.
Decisive Health believes in shared decision-making and providing a Standard of Care.
We are able to help increase practice revenue, reduce overtime staff expenses, increase consultation efficiency, increase patient satisfaction, provide a standard of care across all physicians in the practice, and capture critical data that can help support insurance and legislative negotiations. Our platform does this by aligning the patients and physicians priorities through shared decision-making in the treatment decision process.
This document discusses patient satisfaction in healthcare. It defines patient satisfaction as an indicator of how well patients are treated. Surveys are commonly used to measure patient satisfaction and provide insights for healthcare providers. Factors that affect patient satisfaction include appropriate care, respect, safety, availability, efficacy, effectiveness, continuity of care, and timeliness. The document provides tips for improving patient satisfaction such as training employees, educating patients, differentiating staff roles, empowering nurses, being flexible, and following up with patients. It distinguishes between patient experience and satisfaction and discusses using question prompt lists to enhance communication and patient participation.
My presentation to medical faculty re:
Upon completion of this session, you will:
1. Explain the role of objectives in teaching
2. List 1 objective applicable to your practice for each of the 7 CanMed Roles.
The document discusses barriers to integrating behavioral health and primary care. Some key barriers include different conceptual models between primary care and specialty mental health care, lack of provider time and training, and organizational and financial barriers between practices. Steps to improve care include adopting a problem-focused approach in primary care, clarifying roles and responsibilities between primary care physicians and behavioral health specialists, and facilitating better communication and coordination between providers.
Partnering with Patients as Teachers for Nurse ResidentsMelissa Jo Powell
Presentation at International Conference on Patient and Family Centered Care describing content and program evaluation data using simulation to teach communication skills and partnering with patients as teachers.
The document discusses a simulation training program for teaching medical residents how to properly disclose medical errors to patients and their families. The training uses role-playing simulations with standardized patients to practice disclosing a narcotic overdose error. Initial findings show the simulation helped residents identify weaknesses and improve their disclosure skills, though some still struggled with aspects like speculation. The training aims to emphasize clear communication, apologizing without blame, and focusing on patient care when disclosing errors.
Project PARIS involves parents of previously hospitalized children presenting on aspects of family-centered care to physician residents. The goal is to improve the residents' knowledge and attitudes towards family-centered care. Parents discuss their experiences and a manual is used. Residents complete pre- and post-session questionnaires to evaluate the impact. Topics discussed include family meetings, communication, impact of hospitalization, and barriers to family-centered care. Initial results found increased acceptance of family-centered care concepts after the sessions. The project aims to extend these sessions to other trainees and integrate them more fully into training programs.
This document describes a curriculum developed to teach medical residents how to have difficult conversations with families of patients with dementia about goals of care. The curriculum uses video modules and role playing to teach residents communication skills like empathy, cultural sensitivity, and knowledge of palliative care options. An evaluation compares residents who received the training to control groups. The goals are to encourage these important conversations before crises arise and improve patient-centered care for those with advanced dementia.
The Internal Medicine Pharmacy Residency Program is a PGY2 program designed to develop clinical pharmacy specialists in internal medicine. The program builds upon competencies from PGY1 training and provides opportunities for residents to function independently and improve medication therapy for complex patients. By completing the program, residents will be prepared to work as internal medicine pharmacy specialists or faculty members. The residency includes required rotations in internal medicine, infectious disease, pulmonary medicine, medical intensive care, and ambulatory care, along with 3-6 months of electives.
Improving Patient Rounds (IPR): Medical College of Georgia/Georgia HealthPicker Institute, Inc.
This document summarizes a quality improvement project to implement patient- and family-centered care (PFCC) rounds at a hospital. The project aims to engage patients and families as partners in care, decision-making, and discharge planning. Outcomes included improved communication and satisfaction for patients, families, and nurses. Challenges included patient advisor training and coordinating interdisciplinary teams. Strategies to overcome challenges included designating consistent patient observers, establishing a PFCC rounds schedule, and providing team building. The document describes using an observation checklist to assess communications and provide feedback to improve PFCC rounds.
Service Assessment Tool for Post-Secondary Student Mental Health
Su-Ting Teo, Ryerson University, Meg Houghton, Humber College, Cheryl Washburn, UBC, John Meissner, Carleton University
In follow up to the CACUSS 2014 presentation: “In House and Outsourced Health and Counselling Services: How Do They Stack Up?”, a group of practitioners representing diverse post-secondary institutions across Canada will present a paper to assist campuses in making objective decisions regarding health and counselling services to best meet the needs of their students.
Elizabeth Maloney has over 20 years of experience in nursing and healthcare administration. She currently serves as the Director of Sub-Acute Services at Providence Rest Nursing Home, where she is responsible for management of sub-acute staff and ensuring high quality, cost effective care. Previously, she held similar director roles at other facilities and has experience in care coordination, auditing, and clinical instruction. She has a Master's in Health Care Administration and is a registered nurse with several specialty certifications.
Medical education is changing to meet the demands of our evolving health care system. One of these changes is the development and implementation of competency-based medical education (CBME).
Enhancing the Student Experience Through Effective PreceptingCHC Connecticut
This webinar discussed enhancing the student experience through effective precepting. It covered how health centers can develop preceptor training programs and dedicated education sites to better support students and preceptors. Specifically, it recommends health centers work with academic partners to create preceptor orientations, clear expectations, compensation, and ongoing support through a clinical coordinator. This formalizes the process and improves communication, record keeping, and the overall experience for preceptors and students compared to informal models.
The document outlines a plan to implement a doctor-patient portal at the Eric B. Chandler Health Center to improve meaningful use. The plan has three phases: planning, implementation, and optimization. In the planning phase, the benefits and barriers of the portal are assessed and tactics are prepared. During implementation, different methods are tested to attract patients and register them for the portal. In the optimization phase, efforts focus on keeping patients engaged and improving tactics based on usage data and trends. The goal is to increase portal usage and reduce phone calls and visits over time.
This document provides a professional progress summary for a nursing student's transition to professional nursing practice course. The purpose is for students to reflect on their growth and development through the nursing program. By reviewing their perspectives at the beginning, middle, and end of the program for each of the eight core competencies, students can see how their critical thinking, nursing practice, teaching, research, leadership, professionalism, and cultural awareness has improved. Demonstrating growth in these areas through a self-evaluation assignment provides evidence of achieving several program learning objectives related to clinical judgment, nursing care, education, research, leadership, ethics, and diversity.
This document discusses potential areas where Allied Health Professionals (AHPs) can contribute to the delivery of Sustainable Transformation Partnerships (STPs) in the UK. It identifies four key areas: 1) improving health and wellbeing through expanded screening and education roles for AHPs, 2) improving outcomes for those with mental health needs by showcasing AHP roles, 3) enhancing cross-sector work of AHPs, and 4) using AHP skills to minimize variations and maximize efficiencies. The document calls for AHPs to identify innovative practices and career development opportunities to further contribute to integrated care.
The North Coast Medical Education Collaboration involves a partnership between the medical schools at the University of Western Sydney, University of Sydney, and University of Wollongong. It places final year medical students in rural clinical placements to improve rural medical workforce recruitment. While student experiences have been positive, the collaboration seeks to develop an evaluation framework to better understand its long term outcomes, such as its impact on strengthening the rural and non-rural medical workforce over time.
Kayla Mierjeski is interested in becoming a physician assistant based on her Holland Code results and career interests. Her skills in communication, problem solving, organization, listening and time management would be well-suited for the role. As a physician assistant, her daily tasks would include examining patients, making diagnoses, deciding on medications, and keeping medical records up to date. The career outlook is positive with an expected 39% increase in jobs over the next ten years. Shadowing experiences reinforced her interest and showed her related careers in medical labs and technology.
Milestones on the Road to Competency: Advancing Competency-based Graduate Med...ABIM Foundation
The document discusses the development of competency milestones in Graduate Medical Education (GME) by the Accreditation Council for Graduate Medical Education (ACGME). It describes how Internal Medicine and General Surgery have developed initial milestone frameworks and are working on implementation strategies. Key learnings from their work include: 1) Milestones should be developmental in nature and describe discrete behaviors, 2) Milestones can be bundled around assessing learners at critical skills levels, and 3) Assessment systems based on milestones should provide formative and summative feedback to stakeholders. Both specialties are continuing to refine their milestones and develop common evaluation tools.
Decisive Health believes in shared decision-making and providing a Standard of Care.
We are able to help increase practice revenue, reduce overtime staff expenses, increase consultation efficiency, increase patient satisfaction, provide a standard of care across all physicians in the practice, and capture critical data that can help support insurance and legislative negotiations. Our platform does this by aligning the patients and physicians priorities through shared decision-making in the treatment decision process.
This document discusses patient satisfaction in healthcare. It defines patient satisfaction as an indicator of how well patients are treated. Surveys are commonly used to measure patient satisfaction and provide insights for healthcare providers. Factors that affect patient satisfaction include appropriate care, respect, safety, availability, efficacy, effectiveness, continuity of care, and timeliness. The document provides tips for improving patient satisfaction such as training employees, educating patients, differentiating staff roles, empowering nurses, being flexible, and following up with patients. It distinguishes between patient experience and satisfaction and discusses using question prompt lists to enhance communication and patient participation.
My presentation to medical faculty re:
Upon completion of this session, you will:
1. Explain the role of objectives in teaching
2. List 1 objective applicable to your practice for each of the 7 CanMed Roles.
The document discusses barriers to integrating behavioral health and primary care. Some key barriers include different conceptual models between primary care and specialty mental health care, lack of provider time and training, and organizational and financial barriers between practices. Steps to improve care include adopting a problem-focused approach in primary care, clarifying roles and responsibilities between primary care physicians and behavioral health specialists, and facilitating better communication and coordination between providers.
Partnering with Patients as Teachers for Nurse ResidentsMelissa Jo Powell
Presentation at International Conference on Patient and Family Centered Care describing content and program evaluation data using simulation to teach communication skills and partnering with patients as teachers.
The document discusses a simulation training program for teaching medical residents how to properly disclose medical errors to patients and their families. The training uses role-playing simulations with standardized patients to practice disclosing a narcotic overdose error. Initial findings show the simulation helped residents identify weaknesses and improve their disclosure skills, though some still struggled with aspects like speculation. The training aims to emphasize clear communication, apologizing without blame, and focusing on patient care when disclosing errors.
Project PARIS involves parents of previously hospitalized children presenting on aspects of family-centered care to physician residents. The goal is to improve the residents' knowledge and attitudes towards family-centered care. Parents discuss their experiences and a manual is used. Residents complete pre- and post-session questionnaires to evaluate the impact. Topics discussed include family meetings, communication, impact of hospitalization, and barriers to family-centered care. Initial results found increased acceptance of family-centered care concepts after the sessions. The project aims to extend these sessions to other trainees and integrate them more fully into training programs.
This document describes a curriculum developed to teach medical residents how to have difficult conversations with families of patients with dementia about goals of care. The curriculum uses video modules and role playing to teach residents communication skills like empathy, cultural sensitivity, and knowledge of palliative care options. An evaluation compares residents who received the training to control groups. The goals are to encourage these important conversations before crises arise and improve patient-centered care for those with advanced dementia.
The Internal Medicine Pharmacy Residency Program is a PGY2 program designed to develop clinical pharmacy specialists in internal medicine. The program builds upon competencies from PGY1 training and provides opportunities for residents to function independently and improve medication therapy for complex patients. By completing the program, residents will be prepared to work as internal medicine pharmacy specialists or faculty members. The residency includes required rotations in internal medicine, infectious disease, pulmonary medicine, medical intensive care, and ambulatory care, along with 3-6 months of electives.
Improving Patient Rounds (IPR): Medical College of Georgia/Georgia HealthPicker Institute, Inc.
This document summarizes a quality improvement project to implement patient- and family-centered care (PFCC) rounds at a hospital. The project aims to engage patients and families as partners in care, decision-making, and discharge planning. Outcomes included improved communication and satisfaction for patients, families, and nurses. Challenges included patient advisor training and coordinating interdisciplinary teams. Strategies to overcome challenges included designating consistent patient observers, establishing a PFCC rounds schedule, and providing team building. The document describes using an observation checklist to assess communications and provide feedback to improve PFCC rounds.
Service Assessment Tool for Post-Secondary Student Mental Health
Su-Ting Teo, Ryerson University, Meg Houghton, Humber College, Cheryl Washburn, UBC, John Meissner, Carleton University
In follow up to the CACUSS 2014 presentation: “In House and Outsourced Health and Counselling Services: How Do They Stack Up?”, a group of practitioners representing diverse post-secondary institutions across Canada will present a paper to assist campuses in making objective decisions regarding health and counselling services to best meet the needs of their students.
Elizabeth Maloney has over 20 years of experience in nursing and healthcare administration. She currently serves as the Director of Sub-Acute Services at Providence Rest Nursing Home, where she is responsible for management of sub-acute staff and ensuring high quality, cost effective care. Previously, she held similar director roles at other facilities and has experience in care coordination, auditing, and clinical instruction. She has a Master's in Health Care Administration and is a registered nurse with several specialty certifications.
Medical education is changing to meet the demands of our evolving health care system. One of these changes is the development and implementation of competency-based medical education (CBME).
Enhancing the Student Experience Through Effective PreceptingCHC Connecticut
This webinar discussed enhancing the student experience through effective precepting. It covered how health centers can develop preceptor training programs and dedicated education sites to better support students and preceptors. Specifically, it recommends health centers work with academic partners to create preceptor orientations, clear expectations, compensation, and ongoing support through a clinical coordinator. This formalizes the process and improves communication, record keeping, and the overall experience for preceptors and students compared to informal models.
Ladonna R. Smith is an experienced registered nurse and nurse practitioner with over 30 years of experience in clinical, educational, and managerial roles. She has worked in various settings including hospitals, clinics, universities, and pharmaceutical companies. Her experience includes clinical roles, patient education, managing teams of nurses, and developing educational programs. She has licenses in multiple states and specializes in conditions like multiple sclerosis.
1) The document outlines initiatives by Penn State's Science Advising Center to better advise their large population of pre-health students.
2) They implemented group advising sessions, collaborative workshops, applicant surveys, and revised their first-year seminar content and pre-health newsletter to provide advising more efficiently and capture students earlier.
3) Assessment found students found the group approaches and first-year content most helpful for learning about health professions and the application process.
This document describes an interprofessional learning collaboration between universities and the NHS in the UK. It aims to introduce interprofessional education into undergraduate health and social care programs to improve team-based care. Students from 11 professions complete 3 interprofessional learning units that include classroom and practice-based components. They learn in small interprofessional groups, conducting projects on real issues. Evaluation found the experience improved students' understanding of teamwork, roles, and interprofessional practice. Many student projects were subsequently implemented in practice settings. The collaboration aims to develop healthcare graduates prepared to work collaboratively in team-based care models.
Continuous Workforce Development: The Next Rung on the Medical Assistant Care...nhanow
Communication among providers about a patient can be difficult without a central repository for patient data. Lack of information can lead to errors or omissions in treatment, resulting in readmissions to the hospital or long-term care facility. This presentation describes the types of patient information available through health information exchanges and show how increased access to patients’ clinical information fosters smoother transitions of care, especially in a post acute care setting.
Nursing has long included an educational component, with patient teaching recognized as a core nursing function. The nurse educator role has evolved in several ways, such as through the establishment of standards and mandates requiring patient education. While nurses face barriers to effective teaching like lack of time, their role as educator extends beyond patient teaching to include students, staff and the public. Ongoing issues involve ensuring education is tailored to diverse learners and coordinated between healthcare teams.
Nursing has long included an educational role in patient care. Major developments established patient education standards and recognized teaching as a nursing function. Current trends emphasize empowering patients through self-management education and preparing nurses for evolving health education roles. However, barriers like lack of time challenge effective teaching. Ongoing research aims to improve teaching methods and evaluate educational outcomes.
This document discusses bridging the gap between nursing education and practice. It identifies several gaps, including nurses lacking practical skills despite knowledge, less implementation of research into practice, and traditional procedures blocking knowledge spread. Suggestions are provided to narrow these gaps, such as evidence-based practice, clinical placements, continuing education, and collaboration between educators and practitioners. The roles and expectations of 21st century nurses are also expanded beyond basic clinical skills to include leadership, management, counseling, and advocacy.
Bookends of the Patient Experience: Improvement Strategies from Admission to ...TraceByTWSG
Yvonne Chase has a strategy. She shows how hospitals can prepare for the paradigm shift of value-based purchasing. She has the exact revenue cycle tools and processes used to streamline patient access, coordinate patient care and conduct patient follow-up post discharge – all while monitoring patient interactions to ensure clear and accurate communication from the first point of contact to the last.
Oncology Nursing Society 2013 Teach back poster presentationMelissa Jo Powell
This document describes a training program that used simulation and standardized patients to teach nurses effective communication techniques for patient education, including teach-back. Nurses participated in an online module on teach-back and chemotherapy education, then practiced their skills with standardized patients in a simulated chemotherapy lab. Nurses' communication was evaluated using checklists and video review. Feedback was provided. Surveys found nurses agreed the training would help them better educate patients in their practice. The goal was to improve nurses' patient education and use of teach-back to validate patient understanding.
MR. BHUSHAN R JOSHI (IV B. BSc. NSG
The curriculum must reflect the needs of patients and be immediately relevant and applicable to the central role of nurses: caring for patients.”
Assessing Health Center Readiness to Train Health ProfessionalsCHC Connecticut
This webinar discussed how to use the Readiness to Train Assessment Tool (RTAT™), developed by HRSA-funded National Training and Technical Assistance Partners (NTTAP) at Community Health Center, Inc., to support health centers’ strategic workforce planning through the lens of health professions training (HPT).
Panelists:
• Jaclyn Cunningham, MHA, Project Manager, Population Health, Community Health Center, Inc.
• Victoria Malvey, MS, Inter-professional Student Specialist, Community Health Center, Inc.
• Amanda Schiessl, MPP, Deputy Chief Operating Officer, Project Director/Co-Principal Investigator, National Training and Technical Assistance Partnership, Community Health Center, Inc.
Communicating Effectively: Strategies to Ensure the Quality of Communication...TraceByTWSG
Blair Wright (The White Stone Group, Inc.) presenting to Massachusetts Association of Hospital Access Managers (MAHAM) on how the quality of communicating with patients is directly linked to the perceived quality of care.
Pros and cons of mandatory continuing nursing educationKaren.docxbriancrawford30935
Mandatory continuing nursing education has both pros and cons. The pros include increased competency through enhanced knowledge and skills, improved patient outcomes, and maintaining professional certification. However, continuing education requires time and financial costs. While it helps ensure competency, it does not guarantee it. There are also pros and cons related to how continuing education aligns with nursing standards and ethics. Overall, continuing education aims to improve nursing practice and patient care, but must consider practical barriers like costs and time away from work.
NTTAP Webinar: Postgraduate NP/PA Residency: Discussing your Key Program Staf...CHC Connecticut
This document discusses a webinar presented by Community Health Center, Inc. on their postgraduate nurse practitioner and physician assistant residency and fellowship programs. It provides an agenda for the webinar which will discuss the key program staff and their responsibilities, including the program director, clinical director, preceptors, mentors and other faculty. The webinar objectives are to identify drivers for implementing such programs, describe the implementation process, discuss program structure and highlight the roles of program staff.
From Affiliation to Action: Proven Strategies to Make it Easier to Host Healt...CHC Connecticut
These slides are associated with the Webinar held on June 28 | 4:00PM EST : From Affiliation to Action: Proven Strategies to Make it Easier to Host Health Professions Students
In this webinar clinical leadership will explore the elements of our enhanced teaching arrangements within the medical, behavioral health, nursing, and dental disciplines. Leadership from Area Health Education Center (AHEC) will share how the program supports community-based interdisciplinary training programs, and the resources available to health centers through their local AHEC on creating strategic partnerships with academic programs. We will present our best practices for initiating agreements and developing health profession student training at your health center.
INTEGRATION OF NURSING EDUCATION INTO NURSING SERVICES.pptxrangappa
The nursing profession is faced with increasingly complex health care issues driven by technological & medical advancements, an ageing population, increased numbers of people living with chronic disease and increased costs of health care services.
Collaboration is a substantive idea repeatedly discussed in health care circles.
Though the benefits are well validated, collaboration is seldom practiced.
NTTAP Health Professions Student Training WebinarCHC Connecticut
This webinar discussed best practices for health centers to train the next generation as they welcome students back to their clinics. This webinar addressed student training for RN students, how your organization can support capstone projects, and academic partnerships to bolster these efforts.
Panelists:
• Mary Blankson, Chief Nursing Officer, Community Health Center, Inc.
• Victoria Malvey, MS, Inter-professional Student Specialist, Community Health Center, Inc.
Similar to Supporting effective provider communication: from communication trainings to next steps (20)
This document summarizes measles and rubella surveillance data from the WHO European Region from March 2021 to February 2022. It finds that 22 countries reported 222 measles cases, with the majority (87%) occurring in 10 countries including Tajikistan, Turkey, Belgium, and Poland. 107 rubella cases were reported by 12 countries, with 96 cases in 5 countries including Poland, Turkey, Ukraine, and Germany. The data also examines case trends over time and genotypes in an effort to monitor elimination goals for these vaccine-preventable diseases.
This document summarizes reported measles cases in the WHO European Region from March 2021 to February 2022. It shows the total number of measles cases and incidence rate per country over this period. The highest numbers of cases were reported in Poland, Germany, Italy, and Ukraine. Overall, there were 222 measles cases reported in March 2021, rising to a peak of 35 cases in October 2021, before declining to 33 cases in February 2022.
The document summarizes measles and rubella surveillance data from the WHO European Region. It provides data on measles and rubella cases, incidence, genotypes, and vaccination coverage from 2021-2022. The top countries for measles and rubella cases in this period are reported, with Turkey, Poland, and Ukraine among those with the highest numbers of measles cases and Poland reporting the most rubella cases.
The document provides an overview of measles and rubella cases and vaccination coverage in the WHO European Region from 2021-2022. It summarizes measles and rubella data for 2021, including the top 10 countries by cases. Turkey had the most measles cases in 2021 while Poland had the most rubella cases. Vaccination coverage for measles-containing vaccines was over 90% from 2010-2021.
The document summarizes measles and rubella surveillance data from the WHO European Region from December 2020 to November 2021. It finds that 148 measles cases were reported in this period, with the majority (89%) occurring in 11 countries including Turkey, France, Poland, and Belgium. 103 rubella cases were reported in the same period, with over 90% concentrated in 5 countries including Italy, Germany, Turkey, and Ukraine. Overall measles and rubella cases have declined in the region since 2018 but surveillance and vaccination efforts need to remain vigilant to prevent further outbreaks.
Reported measles cases for the period November 2020—October 2021 (data as of 02 December 2021).A monthly summary of the epidemiological data on selected vaccine-preventable diseases in the WHO European Region
The document summarizes measles and rubella surveillance data from the WHO European Region from October 2020 to September 2021. It finds that Turkey, Ukraine, and Poland reported the most measles cases, with Turkey reporting 35 cases. It also finds that Azerbaijan, Germany, Turkey, Ukraine, and Poland reported the most rubella cases, with Poland reporting 47 cases. Overall, measles and rubella cases have decreased in the region since 2019, but ongoing vaccination efforts are still needed to eliminate both diseases.
The document provides information on measles and rubella cases in the WHO European Region from September 2020 to August 2021. It summarizes that Turkey, Ukraine, and Poland reported the most measles cases, while Poland, Ukraine, and Turkey reported the most rubella cases. Overall measles and rubella cases have declined compared to previous years but outbreaks still occur periodically in some countries. The document also provides links to additional measles and rubella surveillance resources on the WHO website.
The document provides an overview of measles and rubella cases in the WHO European Region from August 2020 to July 2021. It summarizes measles and rubella data, including the number of reported cases by country, genotype information, and monthly trends over multiple years. Turkey had the highest number of measles cases while Poland had the most rubella cases. Measles cases were highest among unvaccinated children under 5 years old.
The document summarizes measles and rubella surveillance data from the WHO European Region from July 2020 to June 2021. It finds that for measles, Turkey, Ukraine, Belgium, Poland and France reported the most cases, with Turkey reporting 30 cases. For rubella, Italy, Turkey, Germany, Ukraine and Poland reported most of the 80 total cases. The number of measles cases decreased from 2020 to 2021 while the number of rubella cases remained low. Vaccination coverage and outbreaks varied by country.
The document provides measles and rubella surveillance data for the WHO European Region from May 2020 to April 2021. It shows that:
- Kazakhstan reported the highest number of measles cases, while Poland, France, and others also reported cases.
- For rubella, Poland reported the highest number of cases between May 2020 to April 2021, while Italy, Turkey, Germany and Ukraine also reported cases.
- Both measles and rubella cases were highest in 2020 compared to previous years, though rubella cases remained low overall, with 188 cases reported for 2020.
Uzbekistan and Kazakhstan reported the highest numbers of measles cases between April 2020-March 2021, with 446 and 423 cases respectively. Overall, 1,511 measles cases were reported in this period in the WHO European Region, with 96% occurring in the top 10 reporting countries. For rubella, 86 total cases were reported between April 2020-March 2021, with 97% found in the top 5 countries of Italy, Turkey, Germany, Ukraine, and Poland.
Sectional dentures for microstomia patients.pptxSatvikaPrasad
Microstomia, characterized by an abnormally small oral aperture, presents significant challenges in prosthodontic treatment, including limited access for examination, difficulties in impression making, and challenges with prosthesis insertion and removal. To manage these issues, customized impression techniques using sectional trays and elastomeric materials are employed. Prostheses may be designed in segments or with flexible materials to facilitate handling. Minimally invasive procedures and the use of digital technologies can enhance patient comfort. Education and training for patients on prosthesis care and maintenance are crucial for compliance. Regular follow-up and a multidisciplinary approach, involving collaboration with other specialists, ensure comprehensive care and improved quality of life for microstomia patients.
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THE SPECIAL SENCES- Unlocking the Wonders of the Special Senses: Sight, Sound...Nursing Mastery
Title: Unlocking the Wonders of the Special Senses: Sight, Sound, Smell, Taste, and Balance
Introduction:
Welcome to our captivating SlideShare presentation on the Special Senses, where we delve into the extraordinary capabilities that allow us to perceive and interact with the world around us. Join us on a sensory journey as we explore the intricate structures and functions of sight, sound, smell, taste, and balance.
The special senses are our primary means of experiencing and interpreting the environment, each sense providing unique and vital information that shapes our perceptions and responses. These senses are facilitated by highly specialized organs and complex neural pathways, enabling us to see a vibrant sunset, hear a symphony, savor a delicious meal, detect a fragrant flower, and maintain our equilibrium.
In this presentation, we will:
Visual System (Sight): Dive into the anatomy and physiology of the eye, exploring how light is converted into electrical signals and processed by the brain to create the images we see. Understand common vision disorders and the mechanisms behind corrective measures like glasses and contact lenses.
Auditory System (Hearing): Examine the structures of the ear and the process of sound wave transduction, from the outer ear to the cochlea and auditory nerve. Learn about hearing loss, auditory processing, and the advances in hearing aid technology.
Olfactory System (Smell): Discover the olfactory receptors and pathways that enable the detection of thousands of different odors. Explore the connection between smell and memory and the impact of olfactory disorders on quality of life.
Gustatory System (Taste): Uncover the taste buds and the five basic tastes – sweet, salty, sour, bitter, and umami. Delve into the interplay between taste and smell and the factors influencing our food preferences and eating habits.
Vestibular System (Balance): Investigate the inner ear structures responsible for balance and spatial orientation. Understand how the vestibular system helps maintain posture and coordination, and explore common vestibular disorders and their effects.
Through engaging visuals, interactive diagrams, and insightful explanations, we aim to illuminate the complexities of the special senses and their profound impact on our daily lives. Whether you're a student, educator, or simply curious about how we perceive the world, this presentation will provide valuable insights into the remarkable capabilities of the human sensory system.
Join us as we unlock the wonders of the special senses and gain a deeper appreciation for the intricate mechanisms that allow us to experience the richness of our environment.
Basics of Electrocardiogram
CONTENTS
●Conduction System of the Heart
●What is ECG or EKG?
●ECG Leads
●Normal waves of ECG.
●Dimensions of ECG.
● Abnormalities of ECG
CONDUCTION SYSTEM OF THE HEART
ECG:
●ECG is a graphic record of the electrical activity of the heart.
●Electrical activity precedes the mechanical activity of the heart.
●Electrical activity has two phases:
Depolarization- contraction of muscle
Repolarization- relaxation of muscle
ECG Leads:
●6 Chest leads
●6 Limb leads
1. Bipolar Limb Leads:
Lead 1- Between right arm(-ve) and left arm(+ve)
Lead 2- Between right arm(-ve) and left leg(+ve)
Lead 3- Between left arm(-ve)
and left leg(+ve)
2. Augmented unipolar Limb Leads:
AvR- Right arm
AvL- Left arm
AvF- Left leg
3.Chest Leads:
V1 : Over 4th intercostal
space near right sternal margin
V2: Over 4th intercostal space near left sternal margin
V3:In between V2 and V4
V4:Over left 5th intercostal space on the mid
clavicular line
V5:Over left 5th intercostal space on the anterior
axillary line
V6:Over left 5th intercostal space on the mid
axillary line.
Normal ECG:
Waves of ECG:
P Wave
•P Wave is a positive wave and the first wave in ECG.
•It is also called as atrial complex.
Cause: Atrial depolarisation
Duration: 0.1 sec
QRS Complex:
•QRS’ complex is also called the initial ventricular complex.
•‘Q’ wave is a small negative wave. It is continued as the tall ‘R’ wave, which is a positive wave.
‘R’ wave is followed by a small negative wave, the ‘S’ wave.
Cause:Ventricular depolarization and atrial repolarization
Duration: 0.08- 0.10 sec
T Wave:
•‘T’ wave is the final ventricular complex and is a positive wave.
Cause:Ventricular repolarization Duration: 0.2 sec
Intervals and Segments of ECG:
P-R Interval:
•‘P-R’ interval is the interval
between the onset of ‘P’wave and onset of ‘Q’ wave.
•‘P-R’ interval cause atrial depolarization and conduction of impulses through AV node.
Duration:0.18 (0.12 to 0.2) sec
Q-T Interval:
•‘Q-T’ interval is the interval between the onset of ‘Q’
wave and the end of ‘T’ wave.
•‘Q-T’ interval indicates the ventricular depolarization
and ventricular repolarization,
i.e. it signifies the
electrical activity in ventricles.
Duration:0.4-0.42sec
S-T Segment:
•‘S-T’ segment is the time interval between the end of ‘S’ wave and the onset of ‘T’ wave.
Duration: 0.08 sec
R-R Interval:
•‘R-R’ interval is the time interval between two consecutive ‘R’ waves.
•It signifies the duration of one cardiac cycle.
Duration: 0.8 sec
Dimension of ECG:
How to find heart rhytm of the heart?
Regular rhytm:
Irregular rhytm:
More than or less than 4
How to find heart rate using ECG?
If heart Rhytm is Regular :
Heart rate =
300/No.of large b/w 2 QRS complex
= 300/4
=75 beats/mins
How to find heart rate using ECG?
If heart Rhytm is irregular:
Heart rate = 10×No.of QRS complex in 6 sec 5large box = 1sec
5×6=30
10×7 = 70 Beats/min
Abnormalities of ECG:
Cardiac Arrythmias:
1.Tachycardia
Heart Rate more than 100 beats/min
The story of Dr. Ranjit Jagtap's daughters is more than a tale of inherited responsibility; it's a narrative of passion, innovation, and unwavering commitment to a cause greater than oneself. In Poulami and Aditi Jagtap, we see the beautiful continuum of a father's dream and the limitless potential of compassion-driven healthcare.
Fit to Fly PCR Covid Testing at our Clinic Near YouNX Healthcare
A Fit-to-Fly PCR Test is a crucial service for travelers needing to meet the entry requirements of various countries or airlines. This test involves a polymerase chain reaction (PCR) test for COVID-19, which is considered the gold standard for detecting active infections. At our travel clinic in Leeds, we offer fast and reliable Fit to Fly PCR testing, providing you with an official certificate verifying your negative COVID-19 status. Our process is designed for convenience and accuracy, with quick turnaround times to ensure you receive your results and certificate in time for your departure. Trust our professional and experienced medical team to help you travel safely and compliantly, giving you peace of mind for your journey.www.nxhealthcare.co.uk
Digital Health in India_Health Informatics Trained Manpower _DrDevTaneja_15.0...DrDevTaneja1
Digital India will need a big trained army of Health Informatics educated & trained manpower in India.
Presently, generalist IT manpower does most of the work in the healthcare industry in India. Academic Health Informatics education is not readily available at school & health university level or IT education institutions in India.
We look into the evolution of health informatics and its applications in the healthcare industry.
HIMMS TIGER resources are available to assist Health Informatics education.
Indian Health universities, IT Education institutions, and the healthcare industry must proactively collaborate to start health informatics courses on a big scale. An advocacy push from various stakeholders is also needed for this goal.
Health informatics has huge employment potential and provides a big business opportunity for the healthcare industry. A big pool of trained health informatics manpower can lead to product & service innovations on a global scale in India.
Test bank advanced health assessment and differential diagnosis essentials fo...rightmanforbloodline
Test bank advanced health assessment and differential diagnosis essentials for clinical practice 1st edition myrick.
Test bank advanced health assessment and differential diagnosis essentials for clinical practice 1st edition myrick.
Test bank advanced health assessment and differential diagnosis essentials for clinical practice 1st edition myrick.
Test bank clinical nursing skills a concept based approach 4e pearson educati...rightmanforbloodline
Test bank clinical nursing skills a concept based approach 4e pearson education
Test bank clinical nursing skills a concept based approach 4e pearson education
Test bank clinical nursing skills a concept based approach 4e pearson education
Test bank clinical nursing skills a concept based approach 4e pearson educati...
Supporting effective provider communication: from communication trainings to next steps
1. Supporting effective provider
communication: from communication
trainings to next steps
Brett Craig, PhD
Assistant Professor, Health Communication, St Louis College of Pharmacy
St Louis, MO, USA
Aizhan Kapysheva
MPA Candidate, Columbia University
New York, NY, USA
2. Findings from training
A statistically significant increase in
attitude towards patient-centeredness
Qualitative responses:
Provider-Patient Orientation Scale (PPOS)*
Pre and Post Test
3.29 to 3.4, p < .05
Subscales:
Perceived the need for training
and its practical relevance
Strong requests for more
training
• interprofessional training
• training for management
Caring:
3.59 to 3.72,
p <.05
Sharing:
2.98 to 3.08,
p >.05
*Krupat E, Bell RA, Kravitz RL, Thom D, Azari R. When physicians and patients think alike: Patient-centered beliefs and their impact on satisfaction and trust. J Fam Practice. 2001; 50:1-8.
3. Reasons for success
• Listened to providers, so they listened to us
• Framed training as a support to their
profession needs
• Made training understandable and relevant
• Customized training based on problems
identified by providers and patients
4. Reasons for success
However, …
• Listened to providers, so they listened to us
• Framed training as a support to their
profession needs
• Made training understandable and relevant
• Customized training based on problems
identified by providers and patients
• Could not demonstrate improved skills
• Resistance to practice in training
• More training needed, especially follow up
• On-site small-scale training and visits
needed to improve skills in practical contexts
5. Moving forward
Educating and engaging
patients on healthcare
roles and responsibilities
Strengthening current
healthcare professionals
to meet patient needs
Preparing medical
students for
communication needs of
the healthcare profession
6. Educating and engaging
patients on healthcare
roles and
responsibilities
Models of appropriate, patient-centered
communication in polyclinics
Transparency and public awareness of processes,
queues, expectations, etc.
Signs explaining expected behaviors for both patients
and providers in highly visible areas of polyclinic
Announcements by polyclinic staff to avoid
uncertainty
7. Strengthening current
healthcare
professionals to meet
patient needs
Training trainers to hold frequent, short trainings
on-site
Trainings to focus on: building trust, conflict
resolution, health behavior change
Preparing written and video resources for reference
and continued support (online and in print)
8. Preparing medical
students for
communication needs
of the healthcare
profession
Strengthening communication knowledge and
practice in existing curriculum
Integrating communication strategies with clinical
practice
Increasing focus on communication needs specific to
population of Kazakhstan