This document outlines the strategic plan for the Public Works Division (PWD) of Sumter County. It includes the vision, mission, goals, and objectives for PWD and its branches of Engineering, Operations, and Services over the next 5 years. The plan aims to achieve accreditation from the American Public Works Association and improve levels of service across nine operating departments through goals such as infrastructure improvement projects, staff development, and enhanced maintenance programs.

1. Sumter County PWD Strategic Plan
30 May 2014

2. Contents
• Purpose
• Scope
• General
• Levels of Service
• Organization
• PWD Vision
• PWD Mission
• Goals and Objectives
• Plan Monitoring
• Plan Documentation

3. Purpose
• The purpose of the PWD Strategic Plan is to provide the
long range goals and objectives of the Division,
Branches, and assigned Departments. These will help
PWD to address future needs while developing the plans
to achieve them.

4. Scope
• This strategic plan includes the PWD headquarters
consisting of the Director, the Assistant Directors for
Engineering, Operations, and Services, supporting
admin staff, and the nine (9) operating departments of
Road and Bridge, Parks, Mosquito Control, Solid Waste,
Facilities Development, Facilities Maintenance, Transit,
Animal Services, and Fleet Maintenance (Veterans’
Services departs 1 Oct 14). It also includes special
programs such as Storm Water and Highway/Traffic
Safety.

5. General
• The PWD will create and maintain the PWD Strategic
Plan. It includes a five (5) year budget and twenty (20)
year capital budget, as prescribed by the County’s
budget process. It will also include specific goals for
PWD and Engineering, Operations, and Services
Branches, and objectives for each department and
program. Each department will also established their
five (5) year plan. The PWD and all department
strategic plans will be updated each Jan-June during the
annual budget update process.

6. Levels of Service
• Each department will meet the levels of service (LOS) as
required by the County’s Comprehensive Plan (see
Planning Department on the Intranet)
• Each department will also annually update and then
meet or exceed the performance measures as set forth
in their annual budget

7. PWD Organization
Fleet Maint.
Traffic
Operations
Transit
TDC
PWD
Fiscal
Spt
Front
Desk
Engr Opns Svcs
Road CIP
Facilities
Dev
Stormwater
Pavement
Mgt
Hwy Safety
Traffic Engr
Road &
Bridge
Facilities
Maint
Solid Waste
(CDA)
Bridge Mgt
Animal
Services
Mosquito
Control
Veterans
Services
Parks
Denotes non-typical PW function
Not under APWA Accreditation
GIS

8. PWD Vision
• The Vision is to organize for success by ensuring the
right personnel, consultants and contractors, and
equipment are in the right place at the right time; to
achieve APWA Accreditation within two (2) years and
maintain/update it every four (4) years; and to obtain
Sumter County public acknowledgement as an excellent
provider of services in all areas within two (2) years, and
sustain it.

9. PWD Mission
• The Mission of the Public Works Division is to strive for
operational efficiency and sustain a commitment of
excellence to ensure the protection of public health,
safety, and the welfare of the citizens of Sumter County.
– This is done thru the Engineering, Operations, and Services
Branches, and their management of the Departments of Road &
Bridge, Parks, Mosquito Control, Facilities Development,
Facilities Maintenance, Solid Waste (the Citizens’ Drop-off Area
or CDA), Transit, Animal Services and Fleet Maintenance; and
Storm Water and Highway/Traffic Safety programs.

10. Goals
• PWD
– Attain APWA Accreditation
– Improve CBF processes across all departments as required
– More effective management of the Branches
• Objectives
– Long term – APWA accreditation NLT FY16
– Short term – All PWD SOPs published by 30 May 2014
– Short term – CBF process prepared by NLT April 2014
– Short term – Review of meeting/reports schedule, and tasking
processes, and improvements implemented by April 2014

11. Goals
• Engineering
– Continue to implement and improve the Pavement Management
Program
– Deliver the roadway capital and related infrastructure projects on
time and under budget
– Fully implement and improve the Stormwater Management
Program and grow into a Department
– Fully implement and improve the Highway/Traffic Safety
Program, including on-call Traffic Engineering services
– Deliver the Facilities Development capital projects on time and
under budget

12. Engineering Objectives
• Pavement Management
– Long term – Raise the Countywide PCI to 75 or better by 2018
– Long term – Fully implement the “unpaved to paved” program to
eliminate the 20 miles of unpaved roads, saving maintenance
costs, by 2015
– Short term – FY14 Pvt Mgt program complete by 31 Aug 2014
– Short term – Pave 22 unpaved sections by 15 Sep 2014
• Deliver Capital road and infrastructure projects
– Long term – Obtain full funding and complete C475 mill and
resurface and bridge replacement by 2016
– Long term – Complete C462, C466W, and C468 on time
– Short term – Design and construct CR529B NLT 30 Sep 2014
– Short term – Complete C466A III NLT 31 January 2015
– Short term – Engineering Standards Manual approval July 2014

13. Engineering Objectives
• Storm Water Management
– Long term – Complete Jumper Creek Watershed Study by 2016
– Long term – Complete GIS database of County storm water
system and facilities by 2017
– Long term – Implement best management practices for Lake
Panasoffkee by 2015
– Short term – Complete the Big Prairie and Gant Lake Watershed
Studies by Dec 2014.
– Short term – Fully implement all Jumper Creek interim corrective
measures by 30 Sep 2014

14. Engineering Objectives
• Highway Traffic Safety Program
– Long term – Develop and implement ITS/ATMS within 5 years
– Long term – Employ HFST on a project in Sumter County
– Short term – Ensure Safety projects are submitted yearly
– Short term – Maximize attendance at the FY14 TSWG meetings
– Short term – Advertise RFP and award on-call Guardrail contract
by May 2014

15. Engineering Objectives
• Facilities Development
– Long term – Design & build new facilities for the Clerk, SOE,
Courthouse Parking, and Jail Expansion by 2020
– Long term – Design & build new Bushnell Fire Station by 2017
– Short term – Design & build New Cow Palace NLT 28 Feb 2015
– Short term – Design & build new North Wildwood Fire Station
NLT 30 Sep 2014
– Short term – Construct and commission the Judicial Center
Renovation NLT 31 Dec 2014
– Short term – Construct and commission the Southwest County
Fire Stations NLT 30 Sep 2014
– Short term – Construct and commission the Belvedere Library
Expansion NLT 30 Sep 2014
– Short term – Bring HCH/Jail, Webster and Lake Pan projects to
final completion and fiscal close-out NLT 28 Feb 2014

16. Goals
• Operations
– Oversee creation and employment of highly effective North/Sign
Crew for North County, and improve overall sign operations
– Fully develop and employ Stormwater Maintenance Capability
within Road and Bridge
– Oversee improvements of Road and Bridge’s Equipment,
Mowing/Asphalt, and Brush crews resulting in improved
customer surveys
– Manage the County’s bridges, and effect repairs as dictated by
the Bridge Maintenance Management Plan
– Improve facility maintenance of the County Fair Grounds
– Maintain the high level of customer satisfaction with Transit,
CDA, and Facilities Maintenance thru continued emphasis
– Employ best management practices at Fleet Maintenance and
CDA

17. Operations Objectives
• Road and Bridge
– Long term – Obtain necessary equipment, expertise and funding
for consistent annual canal maintenance program by FY16
– Long term – Implement retro-reflectivity operations to meet the
MUTCD by FY16
– Short term – initiate limited street sweeping operations in 2014
– Short term – Implement combined weed eating/spraying
operations by April 2014 and complete 2 rounds by Oct 2014 in
coordination with the Mowing Crew
– Short term – Initiate comparison of North and South Sign Teams
by Dec 2013. Report assessment by June 2014.
– Short term – Equipment Crew complete preparation of Unpaved
to Paved segments by April 2014.
– Short term – Brush Crew goes thru Process Action assessment
and combines new ideas with new chipper to improve rate

18. Operations Objectives
• Solid Waste (CDA)
– Long term – Close out the long term care permit by 2016
– Short term – Restructure the CDA to either contract out-source
or Source 2 employees
• Facilities Maintenance
– Long term – Budget for and implement a campus-wide HVAC
system and controls at the Courthouse Complex by 2017
– Long term – Reduce power bills by 10% from FY14 to 2016
– Short term – Accept recently completed facilities for
maintenance as they are completed
– Short term – Fully implement the annual Fairgrounds
maintenance program by 30 Sep 2014

19. Operations Objectives
• Facilities Maintenance (continued)
– Short term – Implement an approved indoor Air Climate Policy
countywide on all buildings by Sep 2014.
– Short term – Evaluate buildings interior and exterior for replacing
high wattage light fixtures with more efficient fixtures, assuming
pay back is acceptable; submit plan by Sep 2014.

20. Operations Objectives
• Fleet Maintenance
– Long term – Incorporate all BOCC vehicles into the PWD Fleet
Maintenance program by 2016
– Long term – Implement best management practices for the
various elements of the Motor Pool NLT 2015
– Short term – Implement the changeover from pure Chevy dumps
to IH or Peterbuilt in FY14.
• Bridge Management
– Long term – Develop and implement a 5 year bridge
maintenance funding program starting with FY15
– Short term – Implement the Bridge Maintenance Program in
2014 by repairing those bridges as noted on the Wade Trim
report

21. Goals
• Services
– Develop and sustain consistent Animal Services staffing to
minimize personnel turn-over.
– Upgrade information exchange between Animal Services and
residents
– Maintain high level of customer satisfaction with Parks and
Mosquito Control thru continued emphasis.
– Fully implement the Parks 5-year facility improvement plan and
update it each year with a new 5th year.
– Create and implement the 5 year improvement programs for
Mosquito Control, Animal Services, and Transit

22. Services Objectives
• Animal Services
– Long term – Reduce ACO turnover to less than one/year thru
application of vigorous hiring process and understanding of
expectations up front
– Short term – Interview and hire to fill all vacant ACO positions
NLT April 2014
– Short term – Implement Facebook page by January 2014 to
enhance the public’s information and opinion of Animal Services
in Sumter County
– Short term – Implement new 3 year license animal tag process
by Dec 2013
– Short term – develop the Animal Services 5 year improvement
plan (for facilities, equipment or processes) by Feb 2014

23. Services Objectives
• Parks
– Long term – Improve the fishing quality of Lake Miona by 2017
– Long term – Develop plans for the Train Spotting station for
Shady Brook NLT FY16
– Short term – Ensure the 2nd annual Paddle Florida event runs
smoothly in Feb 2014
– Short term – Ensure the new Lake Panasoffkee digital sign is
installed NLT April 2014
– Short term – re-write the Parks Five Year Improvement Plan by
March 2014

24. Services Objectives
• Mosquito
– Long term – Fully implement gambusia fish pond for biological
control of larva/pupa by 2016
– Short term – Host a Central Florida County Mosquito Control
Coordination and Cooperation meeting with Citrus, Lake, Marion
and Hernando Counties in 2014
– Short term – Create the Mosquito Control 5 year improvement
plan (for facilities, processes or equipment) by June 2014
• Veterans’ Services
– Long term – Become certified and/or nationally recognized as a
leading VSO, by the NACVSO by 2016
– Short term – Establish an aggressive outreach program involving
all VSO staff by Sep 2014
– Short term – Host a Veterans Day event in Nov 2014.

25. Operations Objectives
• Transit
– Long term – Consider other funding source and implement joint
Lake-Sumter bus route into The Villages by 2016.
– Short term – Improve flexibility and use of Ecolane software to
reduce number of monthly un-met trips by 50% by 30 Sep 2014
– Short term – Improve comfort of the bus seats by April 2014 as
reflected in the customer surveys
– Short term – Improve physical security of the Ride Rite facility by
March 2014.

26. Plan Monitoring
• PWD Goals and Department Objectives are monitored
thru the following processes:
– Annual Budget review process, Jan-June each year, includes
status report on goals and objectives
– Monthly meetings with each Branch and all assigned
Department heads and Programs.
– Special meetings as required to address issues
– Specific tasks are assigned to the PWD Director, Branch Chiefs
and Department heads via the annual Employee Performance
Evaluation process.

27. Plan Documentation
• Once approved, long range goals are published on the
PWD website and maintained by the PWD Director.