Managers need to be social and connect with employees by listening, showing care, being fair, providing interesting work, and including employees. Good managers understand that employees are people not just resources, and that management should aim to benefit employees' well-being and development, not just increase output or profits. A key question managers should ask is "to what end?" meaning what is the ultimate purpose and benefit of management decisions.

1. The Social Organisation
Are you an anti-social manager?
Profiling 21st century
management behaviour

2. how social
are you?

3. “No, I
haven’t got
a bloody
minute!”

4. Doug McGregor – 1960
The Human Side of Enterprise
Theory X, Theory Y

5. Join a company,
leave a manager

6. Who are these
employees anyway?

7. “not
bovvered!”

8. what do good managers do?
• Listen (and show you have listened)
• Care (and show you care)
• Play fair
• Stretch – interesting work
• Include

9. and finally…

10. the great
Mike Kuczkowski question

11. “to what end?”