The document discusses new features for building integrated Slack apps for Salesforce, including Salesforce Flow for Slack which allows deploying Salesforce automation to Slack. It also mentions the new low-code development tools for building Slack apps, including the Salesforce Platform for Slack and Apex SDK for Slack. Additionally, it provides examples of how Slack apps can be used for automating communications and collaboration using Salesforce data and actions.

1. Harnessing the power of
Summer ’23 Lightning
Web Components
Features
+
Driving Productivity:
Creating Integrated Slack
Apps for Salesforce

2. Mohith Shrivastava
Developer Advocate, Salesforce
mohith.shrivastava@salesforce.com,
@msrivastav13

3. Forward-Looking Statement
Statement under the Private Securities Litigation Reform Act of 1995:
This presentation contains forward-looking statements about the company’s financial and operating results, which may include expected GAAP and non-GAAP financial and other operating and non-
operating results, including revenue, net income, diluted earnings per share, operating cash flow growth, operating margin improvement, expected revenue growth, expected current remaining
performance obligation growth, expected tax rates, the one-time accounting non-cash charge that was incurred in connection with the Salesforce.org combination; stock-based compensation expenses,
amortization of purchased intangibles, shares outstanding, market growth and sustainability goals. The achievement or success of the matters covered by such forward-looking statements involves risks,
uncertainties and assumptions. If any such risks or uncertainties materialize or if any of the assumptions prove incorrect, the company’s results could differ materially from the results expressed or implied
by the forward-looking statements we make.
The risks and uncertainties referred to above include -- but are not limited to -- risks associated with the effect of general economic and market conditions; the impact of geopolitical events; the impact of
foreign currency exchange rate and interest rate fluctuations on our results; our business strategy and our plan to build our business, including our strategy to be the leading provider of enterprise cloud
computing applications and platforms; the pace of change and innovation in enterprise cloud computing services; the seasonal nature of our sales cycles; the competitive nature of the market in which we
participate; our international expansion strategy; the demands on our personnel and infrastructure resulting from significant growth in our customer base and operations, including as a result of
acquisitions; our service performance and security, including the resources and costs required to avoid unanticipated downtime and prevent, detect and remediate potential security breaches; the
expenses associated with new data centers and third-party infrastructure providers; additional data center capacity; real estate and office facilities space; our operating results and cash flows; new
services and product features, including any efforts to expand our services beyond the CRM market; our strategy of acquiring or making investments in complementary businesses, joint ventures,
services, technologies and intellectual property rights; the performance and fair value of our investments in complementary businesses through our strategic investment portfolio; our ability to realize the
benefits from strategic partnerships, joint ventures and investments; the impact of future gains or losses from our strategic investment portfolio, including gains or losses from overall market conditions that
may affect the publicly traded companies within the company's strategic investment portfolio; our ability to execute our business plans; our ability to successfully integrate acquired businesses and
technologies, including delays related to the integration of Tableau due to regulatory review by the United Kingdom Competition and Markets Authority; our ability to continue to grow unearned revenue
and remaining performance obligation; our ability to protect our intellectual property rights; our ability to develop our brands; our reliance on third-party hardware, software and platform providers; our
dependency on the development and maintenance of the infrastructure of the Internet; the effect of evolving domestic and foreign government regulations, including those related to the provision of
services on the Internet, those related to accessing the Internet, and those addressing data privacy, cross-border data transfers and import and export controls; the valuation of our deferred tax assets
and the release of related valuation allowances; the potential availability of additional tax assets in the future; the impact of new accounting pronouncements and tax laws; uncertainties affecting our ability
to estimate our tax rate; the impact of expensing stock options and other equity awards; the sufficiency of our capital resources; factors related to our outstanding debt, revolving credit facility, term loan
and loan associated with 50 Fremont; compliance with our debt covenants and lease obligations; current and potential litigation involving us; and the impact of climate change.
Further information on these and other factors that could affect the company’s financial results is included in the reports on Forms 10-K, 10-Q and 8-K and in other filings it makes with the Securities and
Exchange Commission from time to time. These documents are available on the SEC Filings section of the Investor Information section of the company’s website at www.salesforce.com/investor.
Salesforce.com, inc. assumes no obligation and does not intend to update these forward-looking statements, except as required by law.

4. Harnessing the power of Summer ’23
Lightning Web Components Features

5. Benefits
● Allows third party tools to traverse DOM
● Facilitates global styling
Considerations
● Not recommended to use with sensitive data due to weak encapsulation
Enable third party integration
Light DOM (GA)

6. Demo

7. Benefits
● Use scoped slots to access data from a child component and then render it in
slotted content inside of a parent component.
Considerations
● Child component must use Light DOM
● Parent component can be Light or Shadow DOM
Accessing and Rendering Data in Parent Component's Slotted Content
Scoped Slots in Light DOM (GA)

8. Demo

9. Benefits
● Inject slots dynamically
Considerations
● Slot definition still needs to be defined statically.
Set Dynamic Values for the Slot
Attribute in LWC

10. Demo

11. Benefits
● Updates the data without refreshing the page
● RefreshView API provides a standard mechanism for data refresh experiences for
Standard and custom LWC components
Considerations
● Works only when LWS(Lightning Web Security) is enabled for the org
● Lightning Base Aura Components do not support this API
Synchronize Component data without page refresh
RefreshView API (GA)

12. Demo

13. Benefits
● Replaces Lightning Locker and supports more JavaScript APIs than
locker and hence better supported for third-party libraries
● Better Performance
● Cross Namespace support
Considerations
● New orgs, scratch orgs, and sandbox orgs have LWS for Lightning
web components and Aura components enabled by default
● Make sure to test your components before enabling LWS
Synchronize Component data without page refresh
Lightning Web Security (GA)

14. Benefits
● Developer productivity
● You can reflect HTML attributes as properties.
Considerations
● You can use only one instance of lwc:spread on an element.
● lwc:spread is always applied last, so it overrides any
properties that are directly declared in the template.
Pass set of properties in an object to a child component
lwc:spread Directive

15. Demo

16. Benefits
● GraphQL is industry standard and hence developer familiar with the
technology can use it from LWC
● Get information about metadata and schema along with data
Considerations
● Works in orgs with LWS enabled
● When referencing objects and fields that are defined in a
namespaced package is not supported
● Using GraphQL from a component in a namespaced package is not
supported
● Dynamically creating a query, such as referencing a fragment from
another component is not supported
Fetch Data using GraphQL
GraphQL Wire Adaptor (Beta)

17. Demo

18. Miscellaneous Features
● Attribute names can now start with:
○ An underscore (_)
○ A dollar sign ($)
● Extend stylesheets from a superclass component to a subclass
component using super.stylesheets
● Improved Barcode Scanner component
● LWC Offline Test Harness and Komaci Static Analyzer for making
sure your LWC works in offline mode
● Base Components will use native shadow DOM in future. Prepare
yourself by reading the blog
Boosts Developer Productivity and Increases Security

19. Driving Productivity: Creating
Integrated Slack Apps for Salesforce

20. What are Slack apps?

21. Slack apps that integrate with Salesforce
Sales Cloud for
Slack
Service Cloud for
Slack
Marketing Account
Engagement for
Slack
Intelligence
Insights for Slack
Digital Command
Center for Slack
Commerce Cloud
for Slack
Tableau for Slack CRM Analytics for
Slack
Financial Services
Cloud for Slack
Student Success
Alerts for Slack
Trailhead for Slack Quip for Slack Salesforce for Slack
(Approvals)

22. Salesforce Flow for Slack
Bring Salesforce automation to any Slack
conversation
New Low-Code Development Tools for Building Slack Apps
Salesforce Platform for Slack
Apex SDK for Slack
Native Slack Integration for Salesforce

23. Deploy your Salesforce automation to Slack
Flow in Slack
Automate communications
Create collaboration-based automation with full support
for Salesforce data and actions
Collect input with guided workflows
Update data using guided, multi-step prompts, without
needing to log into Salesforce
Create an engagement layer for every
workflow
Add an engagement layer to any workflow including
complex process orchestration

24. Take the guesswork out of collaboration
Slack Actions in Flow
Send Slack Message
Action
Get User
Get Records
Pin Slack Message
Action
Create Slack Channel
Action
Invite Users
Action
Get Slack Information
Action
Archive Slack Channel
Action
Is Channel Archived?
Decision
Edit Slack Message
Action
Auto-create a channel
Create a channel when an opportunity
changes and invite all relevant
stakeholders to collaborate on next steps
Auto-send messages
Send messages related to an account
status and pin them to ensure new and
existing members can find it
Auto-archive channels
Check Slack channel status and auto-
archive any open channel when
Opportunity stage is Closed

25. Meet your users where work happens
Screen Flows in Slack
Within Slack Within Salesforce

26. Meet your users where work happens
Apex SDK for Slack
Build Slack UIs powered by Salesforce data
Bring context to any custom, conversational UI by seamlessly
infusing Slack with Salesforce data/metadata
Write Apex and produce Block Kit
Use your Apex skills to fetch data and create reusable,
standardized views - no hand coded Block Kit required
Route events without middleware
Integrate Salesforce to Slack natively, so you can spend more time
building and less time managing plumbing
Secure by default
Craft innovative solutions in Slack, powered by Salesforce, with
auth, user mappings, and security baked in

27. Demo

28. Thank You!