This document provides information on the job of a first-line supervisor of mechanics, installers, and repairers. It describes typical tasks like determining work schedules, inspecting work, monitoring employee performance, requisitioning supplies, and providing training. It also lists tools, technology, knowledge, skills, abilities, and work activities common for this role, such as using computers, having mechanical knowledge, developing schedules, communicating, and making repairs. The job involves both supervising employees and performing skilled maintenance work.

1. SummaryReportfor:
49-1011.00 - First-Line Supervisorsof Mechanics,Installers,andRepairers
Directlysuperviseandcoordinate the activitiesof mechanics,installers,andrepairers.
Sample of reportedjobtitles:CrewLeader,Electrical Foreman,FacilitiesManager,FacilityMaintenance
Supervisor,Maintenance Foreman,Maintenance Manager,Maintenance Planner,Maintenance
Supervisor,ProductionCrewSupervisor,Superintendent
Tasks
 Determine schedules,sequences,andassignmentsforworkactivities,basedonworkpriority,
quantityof equipment,andskill of personnel.
 Inspectandmonitorworkareas, examine toolsandequipment,andprovideemployee safety
trainingtoprevent,detect, andcorrectunsafe conditionsorviolationsof proceduresandsafety
rules.
 Investigate accidentsorinjuriesandprepare reportsof findings.
 Monitoremployees'worklevelsandreviewworkperformance.
 Requisitionmaterialsandsupplies,suchastools,equipment,orreplacementparts.
 Inspect,test,andmeasure completedwork,usingdevicessuchashandtoolsor gaugesto verify
conformance tostandardsor repairrequirements.
 Conductor arrange forworkertraininginsafety,repair,ormaintenance techniques,operational
procedures,orequipmentuse.
 Develop,implement,orevaluate maintenance policiesandprocedures.
 Compute estimatesandactual costsof factors suchas materials,labor,oroutside contractors.
 Examine objects,systems,orfacilitiesandanalyze informationtodetermineneeded
installations,services,orrepairs.
 Conferwithpersonnel,suchasmanagement,engineering,qualitycontrol,customer,orunion
workers'representatives,tocoordinate workactivities,resolve employee grievances,oridentify
and reviewresource needs.
 Monitortool andpart inventoriesandthe conditionandmaintenanceof shopstoensure
adequate workingconditions.
 Performskilledrepairormaintenance operations,usingequipmentsuchashand or powertools,
hydraulicpressesorshears,orweldingequipment.
 Participate inbudgetpreparationandadministration,coordinatingpurchasingand
documentationandmonitoringdepartmental expenditures.
 Interpretspecifications,blueprints,orjoborderstoconstruct templatesandlayoutreference
pointsforworkers.
 Counsel employeesaboutwork-relatedissuesandassistemployeestocorrectjob-skill
deficiencies.
 Recommendorinitiate personnel actions,suchashires,promotions,transfers,discharges,or
disciplinarymeasures.
 Review,evaluate,accept,andcoordinate completionof workbidfromcontractors.
 Compile operational orpersonnel records,suchastime andproductionrecords,inventorydata,
repairor maintenance statistics,ortestresults.

2.  Developorimplementelectronicmaintenance programsorcomputerinformationmanagement
systems.
 Meetwithvendorsor supplierstodiscussproductsusedinrepairwork.
 Designequipmentconfigurationstomeetpersonnel needs.
Tools& Technology
Toolsusedinthisoccupation:
 Calipers
 Desktopcomputers
 Laser printers
 Mainframe computers
 Microcontrollers — Programmable logiccontrollersPLC
 Personal computers
 Powerdrills — Portable drills
 Tape measures — Measuringtapes
 Two wayradios
Technologyusedinthisoccupation:
 Calendarandschedulingsoftware— Schedulingsoftware
 Data base user interface andquerysoftware — Database software;MicrosoftAccess;Oracle
software;Vehicle managementsoftware (see all 5examples)
 Electronicmail software — Email software;MicrosoftOutlook
 Facilitiesmanagementsoftware — Computerizedmaintenance managementsystemCMMS
software;Maintenance managementsoftware
 Industrial control software — ProgrammablelogiccontrollerPLCsoftware
 Internetbrowsersoftware — MicrosoftInternetExplorer
 Inventorymanagementsoftware — Automatedinventorysoftware
 Office suite software— MicrosoftOffice software
 Presentationsoftware — MicrosoftPowerPoint
 Projectmanagementsoftware— ComputerEase software;HCSSHeavyBid;MicrosoftProject;
MicrosoftSharePointsoftware (see all 6examples)
 Spreadsheetsoftware — MicrosoftExcel
 Time accountingsoftware — Payroll software
 Word processingsoftware — MicrosoftWord
Knowledge
 Mechanical — Knowledge of machinesandtools,includingtheirdesigns,uses,repair,and
maintenance.
 CustomerandPersonal Service — Knowledge of principlesandprocessesforprovidingcustomer
and personal services.Thisincludescustomerneedsassessment,meetingqualitystandardsfor
services,andevaluationof customersatisfaction.

3.  AdministrationandManagement— Knowledge of businessandmanagementprinciples
involvedinstrategicplanning,resource allocation,humanresourcesmodeling,leadership
technique,productionmethods,andcoordinationof peopleandresources.
 PublicSafetyandSecurity — Knowledge of relevantequipment,policies,procedures,and
strategiestopromote effectivelocal,state,ornational securityoperationsforthe protectionof
people,data,property,andinstitutions.
 EnglishLanguage — Knowledgeof the structure andcontentof the Englishlanguage including
the meaningandspellingof words,rulesof composition,andgrammar.
 ComputersandElectronics — Knowledge of circuitboards,processors,chips,electronic
equipment,andcomputerhardware andsoftware,includingapplicationsandprogramming.
 EngineeringandTechnology — Knowledgeof the practical applicationof engineeringscience
and technology.Thisincludesapplyingprinciples,techniques,procedures,andequipmenttothe
designandproductionof variousgoodsandservices.
 Educationand Training — Knowledgeof principlesandmethodsforcurriculumandtraining
design,teachingandinstructionforindividualsandgroups,andthe measurementof training
effects.
 Personnel andHumanResources — Knowledgeof principlesandproceduresforpersonnel
recruitment,selection,training,compensationandbenefits,laborrelationsandnegotiation,and
personnel informationsystems.
 ProductionandProcessing — Knowledge of raw materials,productionprocesses,quality
control,costs,and othertechniquesformaximizingthe effective manufacture anddistribution
of goods.
 Clerical — Knowledge of administrative andclerical proceduresandsystemssuchasword
processing,managingfilesandrecords,stenographyandtranscription,designingforms,and
otheroffice proceduresandterminology.
 Mathematics — Knowledge of arithmetic,algebra,geometry,calculus,statistics,andtheir
applications.
 Design— Knowledgeof designtechniques,tools,andprinciplesinvolvedinproduction of
precisiontechnical plans,blueprints,drawings,andmodels.
 BuildingandConstruction — Knowledgeof materials,methods,andthe toolsinvolvedinthe
constructionor repairof houses,buildings,orotherstructuressuchashighwaysandroads.
 Law and Government— Knowledge of laws,legal codes,courtprocedures,precedents,
governmentregulations,executive orders,agencyrules,andthe democraticpolitical process.
 Economicsand Accounting — Knowledge of economicandaccountingprinciplesandpractices,
the financial markets,bankingandthe analysisandreportingof financial data.
 Psychology — Knowledge of humanbehaviorandperformance;individual differencesinability,
personality,andinterests;learningandmotivation;psychological researchmethods;andthe
assessmentandtreatmentof behavioral andaffective disorders.
Skills
 Managementof Personnel Resources — Motivating,developing,anddirectingpeople asthey
work,identifyingthe bestpeopleforthe job.
 Monitoring— Monitoring/Assessingperformance of yourself,otherindividuals,ororganizations
to make improvementsortake corrective action.

4.  Critical Thinking— Usinglogicandreasoningtoidentifythe strengthsandweaknessesof
alternative solutions,conclusionsorapproachestoproblems.
 Coordination — Adjustingactionsinrelationtoothers'actions.
 Speaking— Talkingtoothersto conveyinformationeffectively.
 Time Management— Managingone's owntime andthe time of others.
 Active Listening— Givingfull attentiontowhatotherpeople are saying,takingtime to
understandthe pointsbeingmade,askingquestionsasappropriate,andnotinterruptingat
inappropriate times.
 JudgmentandDecisionMaking — Consideringthe relative costsandbenefitsof potential
actionsto choose the mostappropriate one.
 QualityControl Analysis — Conductingtestsandinspectionsof products,services,orprocesses
to evaluate qualityorperformance.
 ReadingComprehension — Understandingwrittensentencesandparagraphsinworkrelated
documents.
 Instructing— Teachingothershow to dosomething.
 Social Perceptiveness — Beingaware of others'reactionsandunderstandingwhytheyreactas
theydo.
 Active Learning— Understandingthe implicationsof new informationforbothcurrentand
future problem-solvinganddecision-making.
 OperationMonitoring — Watchinggauges,dials,orotherindicatorstomake sure a machine is
workingproperly.
 Service Orientation — Activelylookingforwaystohelppeople.
 SystemsEvaluation — Identifyingmeasuresorindicatorsof systemperformance andthe actions
neededtoimprove orcorrectperformance,relative tothe goalsof the system.
 Writing— Communicatingeffectivelyinwritingasappropriate forthe needsof the audience.
 Complex ProblemSolving — Identifyingcomplexproblemsandreviewingrelatedinformationto
developandevaluateoptionsandimplementsolutions.
 LearningStrategies — Selectingandusing training/instructional methodsandprocedures
appropriate forthe situationwhenlearningorteachingnew things.
 Managementof Material Resources — Obtainingandseeingtothe appropriate use of
equipment,facilities,andmaterialsneededtodocertainwork.
 Persuasion — Persuadingotherstochange theirmindsorbehavior.
 SystemsAnalysis — Determininghow asystemshouldworkandhow changesinconditions,
operations,andthe environmentwill affectoutcomes.
 Troubleshooting — Determiningcausesof operatingerrorsanddecidingwhattodoabout it.
 EquipmentMaintenance — Performingroutine maintenance onequipmentanddetermining
whenandwhat kindof maintenance isneeded.
 Mathematics — Using mathematicstosolve problems.
 Negotiation — Bringingotherstogetherandtryingto reconcile differences.
 Repairing— Repairingmachinesorsystemsusingthe neededtools.
Abilities

5.  Oral Comprehension — The abilitytolistentoandunderstandinformationandideaspresented
throughspokenwordsandsentences.
 Oral Expression — The abilitytocommunicate informationandideasinspeakingsootherswill
understand.
 WrittenComprehension — The abilitytoreadand understandinformationandideaspresented
inwriting.
 Deductive Reasoning — The abilitytoapplygeneral rulestospecificproblemstoproduce
answersthatmake sense.
 Inductive Reasoning — The abilitytocombine piecesof informationtoformgeneral rulesor
conclusions(includesfindingarelationshipamongseeminglyunrelatedevents).
 ProblemSensitivity — The abilitytotell whensomethingiswrongorislikelytogowrong.It
doesnotinvolve solvingthe problem,onlyrecognizingthere isaproblem.
 SpeechClarity — The abilitytospeakclearlysootherscan understandyou.
 SpeechRecognition— The abilitytoidentifyandunderstandthe speechof anotherperson.
 InformationOrdering — The abilitytoarrange thingsoractionsina certainorderor pattern
accordingto a specificrule orsetof rules(e.g.,patternsof numbers,letters,words,pictures,
mathematical operations).
 NearVision — The abilitytosee detailsatclose range (withinafew feetof the observer).
 Visualization — The abilitytoimaginehow somethingwill lookafteritismovedaroundor when
itsparts are movedor rearranged.
 WrittenExpression — The abilitytocommunicate informationandideasinwritingsootherswill
understand.
 CategoryFlexibility — The ability togenerate oruse differentsetsof rulesforcombiningor
groupingthingsindifferentways.
 Flexibilityof Closure— The abilitytoidentifyordetectaknownpattern(a figure,object,word,
or sound) thatis hiddeninotherdistractingmaterial.
 Mathematical Reasoning— The abilitytochoose the rightmathematical methodsorformulasto
solve aproblem.
 NumberFacility — The abilitytoadd,subtract,multiply,ordividequicklyandcorrectly.
 Perceptual Speed — The abilitytoquicklyandaccuratelycompare similaritiesanddifferences
amongsetsof letters,numbers,objects,pictures,orpatterns.The thingstobe comparedmay
be presentedatthe same time or one afterthe other.Thisabilityalsoincludescomparinga
presentedobjectwitharememberedobject.
 SelectiveAttention — The abilitytoconcentrate onatask overa periodof time withoutbeing
distracted.
 Time Sharing— The abilitytoshiftbackand forthbetweentwoormore activitiesorsourcesof
information(suchasspeech,sounds,touch,orothersources).
 Arm-HandSteadiness — The abilitytokeepyourhandandarm steadywhile movingyourarmor
while holdingyourarmand handin one position.
 AuditoryAttention — The abilitytofocusona single source of soundinthe presence of other
distractingsounds.
 Control Precision — The abilitytoquicklyandrepeatedlyadjustthe controlsof amachine or a
vehicle toexactpositions.

6.  Far Vision — The abilitytosee detailsata distance.
 FingerDexterity — The abilitytomake preciselycoordinatedmovementsof the fingersof one or
bothhands to grasp,manipulate,orassembleverysmall objects.
 Fluencyof Ideas — The abilitytocome up witha numberof ideasabouta topic(the numberof
ideasisimportant,nottheirquality,correctness,orcreativity).
 HearingSensitivity — The abilitytodetectortell the differencesbetweensoundsthatvaryin
pitchand loudness.
 Manual Dexterity — The abilitytoquicklymoveyourhand,yourhandtogetherwithyourarm,
or your twohandsto grasp, manipulate,orassemble objects.
 Memorization — The abilitytorememberinformationsuchaswords,numbers,pictures,and
procedures.
 MultilimbCoordination — The abilitytocoordinate twoormore limbs(forexample,twoarms,
twolegs,or one legand one arm) while sitting,standing,orlyingdown.Itdoesnotinvolve
performingthe activitieswhilethe whole bodyisinmotion.
 Speedof Closure — The abilitytoquicklymake sense of,combine,andorganize informationinto
meaningful patterns.
Work Activities
 InspectingEquipment,Structures,orMaterial — Inspectingequipment,structures,ormaterials
to identifythe cause of errorsorother problemsordefects.
 GettingInformation — Observing,receiving,andotherwise obtaininginformationfromall
relevantsources.
 Making DecisionsandSolvingProblems — Analyzinginformationandevaluatingresultsto
choose the bestsolutionandsolve problems.
 CommunicatingwithSupervisors,Peers,orSubordinates — Providinginformationto
supervisors,co-workers,andsubordinatesbytelephone,inwrittenform, e-mail,orinperson.
 IdentifyingObjects,Actions,andEvents — Identifyinginformationbycategorizing,estimating,
recognizingdifferencesorsimilarities,anddetectingchangesincircumstancesorevents.
 Organizing,Planning,andPrioritizingWork — Developingspecificgoalsandplansto prioritize,
organize,andaccomplishyourwork.
 Updatingand UsingRelevantKnowledge— Keepingup-to-datetechnicallyandapplyingnew
knowledge toyourjob.
 Coordinatingthe WorkandActivitiesof Others — Gettingmembersof agroup to worktogether
to accomplishtasks.
 Guiding,Directing,andMotivatingSubordinates — Providingguidance anddirectionto
subordinates,includingsettingperformance standardsandmonitoringperformance.
 RepairingandMaintainingMechanical Equipment — Servicing,repairing,adjusting,andtesting
machines,devices,movingparts,andequipmentthatoperate primarilyonthe basisof
mechanical (notelectronic) principles.
 SchedulingWorkandActivities — Schedulingevents,programs,andactivities,aswell asthe
workof others.
 MonitorProcesses,Materials,orSurroundings — Monitoringandreviewinginformationfrom
materials,events,orthe environment,todetectorassessproblems.

7.  CommunicatingwithPersonsOutside Organization — Communicatingwithpeople outside the
organization,representingthe organizationtocustomers,the public,government,andother
external sources.Thisinformationcanbe exchangedinperson,inwriting,orbytelephone ore-
mail.
 EvaluatingInformationtoDetermine Compliance withStandards — Usingrelevantinformation
and individual judgmenttodetermine whethereventsorprocessescomplywithlaws,
regulations,orstandards.
 Judgingthe Qualitiesof Things,Services,orPeople— Assessingthe value,importance,orquality
of thingsorpeople.
 Documenting/RecordingInformation — Entering,transcribing,recording,storing,ormaintaining
informationinwrittenorelectronic/magneticform.
 EstablishingandMaintainingInterpersonal Relationships — Developingconstructiveand
cooperative workingrelationshipswithothers,andmaintainingthemovertime.
 ProcessingInformation — Compiling,coding,categorizing,calculating,tabulating,auditing,or
verifyinginformationordata.
 ResolvingConflictsandNegotiatingwithOthers — Handlingcomplaints,settlingdisputes,and
resolvinggrievancesandconflicts,orotherwisenegotiatingwithothers.
 TrainingandTeachingOthers — Identifyingthe educationalneedsof others,developingformal
educational ortrainingprogramsor classes,andteachingorinstructingothers.
 DevelopingandBuildingTeams — Encouragingandbuildingmutual trust,respect,and
cooperationamongteammembers.
 MonitoringandControllingResources — Monitoringandcontrollingresourcesandoverseeing
the spendingof money.
 InteractingWithComputers — Usingcomputersandcomputersystems(includinghardware and
software) toprogram,write software,setupfunctions,enterdata,orprocessinformation.
 Estimatingthe Quantifiable Characteristicsof Products,Events,orInformation — Estimating
sizes,distances,andquantities;ordeterminingtime,costs,resources,ormaterialsneededto
performa workactivity.
 Coachingand DevelopingOthers — Identifyingthe developmental needsof othersand
coaching,mentoring,orotherwisehelpingotherstoimprove theirknowledge orskills.
 PerformingAdministrative Activities — Performingday-to-dayadministrative taskssuchas
maintaininginformationfilesandprocessingpaperwork.
 Provide ConsultationandAdvice toOthers — Providingguidance andexpertadvice to
managementorothergroupson technical,systems-,orprocess-relatedtopics.
 DevelopingObjectivesandStrategies — Establishinglong-range objectivesandspecifyingthe
strategiesandactionstoachieve them.
 OperatingVehicles,MechanizedDevices,orEquipment — Running,maneuvering,navigating,or
drivingvehiclesormechanizedequipment,suchasforklifts,passengervehicles,aircraft,or
watercraft.
 AnalyzingDataor Information — Identifyingthe underlyingprinciples,reasons,orfactsof
informationbybreakingdowninformationordataintoseparate parts.
 ThinkingCreatively — Developing,designing,orcreatingnew applications,ideas,relationships,
systems,orproducts,includingartisticcontributions.

8.  PerformingfororWorkingDirectlywiththe Public — Performingforpeople ordealingdirectly
withthe public.Thisincludesservingcustomersinrestaurantsandstores,andreceivingclients
or guests.
 Interpretingthe Meaningof InformationforOthers — Translatingorexplainingwhat
informationmeansandhowitcan be used.
 RepairingandMaintainingElectronicEquipment — Servicing,repairing,calibrating,regulating,
fine-tuning,ortestingmachines,devices,andequipmentthatoperate primarilyonthe basisof
electrical orelectronic(notmechanical) principles.
 StaffingOrganizational Units — Recruiting,interviewing,selecting,hiring,andpromoting
employeesinanorganization.
 ControllingMachinesandProcesses — Usingeithercontrol mechanismsordirectphysical
activitytooperate machinesorprocesses(notincludingcomputersorvehicles).
 SellingorInfluencingOthers — Convincingotherstobuymerchandise/goodsorto otherwise
change theirmindsor actions.
 HandlingandMovingObjects — Using handsand arms inhandling,installing,positioning,and
movingmaterials,andmanipulatingthings.
 PerformingGeneral Physical Activities — Performingphysical activitiesthatrequire considerable
use of yourarms and legsandmovingyourwhole body,suchas climbing,lifting,balancing,
walking,stooping,andhandlingof materials.
 AssistingandCaringforOthers — Providingpersonal assistance,medical attention,emotional
support,or otherpersonal care to otherssuchas coworkers,customers,orpatients.
DetailedWorkActivities
 Supervise employees.
 Monitorwork areasor procedurestoensure compliance withsafetyprocedures.
 Ordermaterials,supplies,orequipment.
 Maintainworkequipmentormachinery.
 Conferwithcoworkerstocoordinate workactivities.
 Operate weldingequipment.
 Documentoperational activities.
 Inspectcompletedworktoensure properfunctioning.
 Maintainrepairor maintenance records.
 Interpretblueprints,specifications,ordiagramstoinforminstallation,developmentor
operationactivities.
 Maintaininventoriesof materials,equipment, orproducts.
 Explainuse of productsor services.
 Inspectsystemstodetermineif theyare operatingproperly.
 Planworkprocedures.
 Estimate costsfor laboror materials.
 Measure distancesordimensions.
 Schedule repair,installationormaintenance activities.
 Install programsontocomputeror computer-controlledequipment.
 Train othersinoperational procedures.

9.  Developequipmentorcomponentconfigurations.
Work Context
 Telephone — 94%responded“Everyday.”
 Face-to-Face Discussions — 90% responded“Everyday.”
 Contact WithOthers — 79% responded“Constantcontactwithothers.”
 Work WithWork Group or Team — 84% responded“Extremelyimportant.”
 FreedomtoMake Decisions — 82% responded“A lotof freedom.”
 ResponsibilityforOutcomesandResults — 68% responded“Veryhighresponsibility.”
 Durationof Typical Work Week — 81% responded“More than40 hours.”
 StructuredversusUnstructuredWork — 69% responded“A lotof freedom.”
 ElectronicMail — 90% responded“Everyday.”
 Impact of DecisionsonCo-workersorCompanyResults — 64% responded“Veryimportant
results.”
 Coordinate orLeadOthers — 67% responded“Extremelyimportant.”
 Responsible forOthers'HealthandSafety — 66% responded“Veryhighresponsibility.”
 Time Pressure — 55% responded“Everyday.”
 Frequencyof DecisionMaking — 58% responded“Everyday.”
 Indoors,EnvironmentallyControlled — 78% responded“Everyday.”
 Importance of BeingExact or Accurate — 58% responded“Extremelyimportant.”
 Deal WithExternal Customers — 63% responded“Extremelyimportant.”
 Indoors,NotEnvironmentallyControlled — 57% responded“Everyday.”
 ExposedtoContaminants — 52% responded“Everyday.”
 Sounds,Noise LevelsAre DistractingorUncomfortable — 46% responded“Everyday.”
 Importance of RepeatingSame Tasks — 37% responded“Veryimportant.”
 Outdoors,ExposedtoWeather— 42% responded“Everyday.”
 Physical Proximity — 63%responded“Moderatelyclose (atarm'slength).”
 VeryHot or ColdTemperatures — 39% responded“Everyday.”
 In an EnclosedVehicle orEquipment — 51% responded“Everyday.”
 Wear CommonProtective orSafetyEquipmentsuchasSafetyShoes,Glasses,Gloves,Hearing
Protection,HardHats, or Life Jackets — 51% responded“Everyday.”
 Lettersand Memos — 29% responded“Everyday.”
 ExposedtoHazardousEquipment — 48% responded“Everyday.”
 Consequence of Error— 33% responded“Veryserious.”
 Outdoors,UnderCover— 33% responded“Everyday.”
 Level of Competition — 32% responded“Moderatelycompetitive.”
 Frequencyof ConflictSituations — 48% responded“Once aweekormore butnot everyday.”
 ExposedtoHazardousConditions — 36% responded“Everyday.”
 SpendTime Standing — 33% responded“Abouthalf the time.”
 SpendTime UsingYour Handsto Handle,Control,orFeel Objects,Tools,orControls — 33%
responded“Lessthanhalf the time.”
 Deal WithUnpleasantor AngryPeople — 33% responded“Once ayearor more but not every
month.”

10. JobZone
Title JobZone Three:MediumPreparationNeeded
 EducationMost occupationsinthiszone require traininginvocational schools,relatedon-the-
jobexperience,oranassociate'sdegree.
 RelatedExperience Previouswork-relatedskill,knowledge,orexperience isrequiredforthese
occupations.Forexample,anelectricianmusthave completedthreeorfouryearsof
apprenticeshiporseveral yearsof vocational training,andoftenmusthave passedalicensing
exam,inorderto performthe job.
 JobTrainingEmployeesinthese occupationsusuallyneed one ortwoyearsof traininginvolving
bothon-the-jobexperience andinformal trainingwithexperiencedworkers.A recognized
apprenticeshipprogrammaybe associatedwiththese occupations.
 JobZone ExamplesThese occupationsusuallyinvolve usingcommunicationandorganizational
skillstocoordinate,supervise,manage,ortrainotherstoaccomplishgoals.Examplesinclude
foodservice managers,electricians,agricultural technicians,legal secretaries,occupational
therapyassistants,andmedical assistants.
SVPRange (6.0 to < 7.0)
Interestcode:ECR
 Enterprising— Enterprisingoccupationsfrequentlyinvolvestartingupandcarryingout projects.
These occupationscaninvolve leadingpeopleandmakingmanydecisions.Sometimesthey
require risktakingandoftendeal withbusiness.
 Conventional— Conventionaloccupationsfrequentlyinvolvefollowingsetproceduresand
routines.These occupationscaninclude workingwithdataanddetailsmore thanwithideas.
Usuallythere isa clearline of authoritytofollow.
 Realistic— Realisticoccupationsfrequentlyinvolve workactivitiesthatinclude practical,hands-
on problemsandsolutions.Theyoftendeal withplants,animals,andreal-worldmaterialslike
wood,tools,andmachinery.Manyof the occupations require workingoutside,anddonot
involve alotof paperworkor workingcloselywithothers.
Work Styles
 Leadership — Jobrequiresawillingnesstolead,take charge,andofferopinionsanddirection.
 AttentiontoDetail — Jobrequiresbeingcareful aboutdetail andthoroughincompletingwork
tasks.
 Dependability— Jobrequiresbeingreliable,responsible,anddependable,andfulfilling
obligations.
 StressTolerance — Jobrequiresacceptingcriticismanddealingcalmlyandeffectivelywithhigh
stress situations.
 Self Control — Jobrequiresmaintainingcomposure,keepingemotionsincheck,controlling
anger,and avoidingaggressive behavior,eveninverydifficultsituations.

11. Work Values
 Independence — Occupationsthatsatisfythisworkvalueallow employeestoworkontheirown
and make decisions.Correspondingneedsare Creativity,ResponsibilityandAutonomy.
 WorkingConditions — Occupationsthatsatisfythisworkvalue offerjobsecurityandgood
workingconditions.Correspondingneedsare Activity,Compensation,Independence,Security,
VarietyandWorkingConditions.
 Achievement— Occupationsthatsatisfythisworkvalue are resultsorientedandallow
employeestouse theirstrongestabilities,givingthemafeelingof accomplishment.
Correspondingneedsare AbilityUtilizationandAchievement.