This document discusses how the modern workplace has evolved due to changes in technology, business structure, and employee needs and expectations. Contemporary offices are more collaborative, flexible, and aim to foster better work-life balance. They feature open floor plans, mobile work options, and emphasis on knowledge sharing between employees. Interior design now plays a key role in creating work environments that support these modern business trends and keep employees productive and satisfied. A company's success depends on understanding how work and employee roles have changed, and designing interior spaces accordingly.
The FOW Community Future of Work BrochureConnie Chan
The 2015 Forum is an intimate opportunity and a no-charge event for FOW Community members who are committed to establishing business strategies today that will address the complex issues organizations will face tomorrow, and future-proof their existence.
The forum will offer our members the opportunity to converge and learn from, engage, and exchange ideas with noted business leaders and each other.
The day program will focus on themes that will move you to rethink the future of work. You will gain unique insights in business strategy, how to navigate change, and how to re-work work.
An Exceptional Working Life: Creating Better WorkplacesTiger Recruitment
Modern thinkers all agree: the world of work is experiencing a seismic shift, with developments in nearly every part of an organisation, from HR to workplace design. In An Exceptional Working Life, we dive into the 11 tenets of the modern workforce, including diversity, performance management, flexible working and mental health, capturing the latest research and trends from industry experts. With contributors from some of the most innovative companies in the world, including Hootsuite, Atlassian, British Land and Deloitte, this e-book challenges traditional assumptions, outlining the developments to look out for, as well as actionable tips and tricks to integrate into your organisation.
By 2017, IBM had trained 50 000 of its employees in design thinking. Big players across all in- dustries are bringing the design mindset and design thinking tools into their ranks. They are motivated by the challenge of gaining competitive advantage and looking for sustainable models
to innovate. Creative sales pitches from marketing wizards will make design thinking sound very easy, but that is one of the many misconceptions in this field. However, starting with the right expectations and following tested implementation tips can help bring very tangible benefits to BPO organizations.
The world of work has fundamentally changed from even 5 years ago and that traditional ways of thinking about talent management processes and the legacy technologies that support them will need to change to keep up with the new world of work.
The FOW Community Future of Work BrochureConnie Chan
The 2015 Forum is an intimate opportunity and a no-charge event for FOW Community members who are committed to establishing business strategies today that will address the complex issues organizations will face tomorrow, and future-proof their existence.
The forum will offer our members the opportunity to converge and learn from, engage, and exchange ideas with noted business leaders and each other.
The day program will focus on themes that will move you to rethink the future of work. You will gain unique insights in business strategy, how to navigate change, and how to re-work work.
An Exceptional Working Life: Creating Better WorkplacesTiger Recruitment
Modern thinkers all agree: the world of work is experiencing a seismic shift, with developments in nearly every part of an organisation, from HR to workplace design. In An Exceptional Working Life, we dive into the 11 tenets of the modern workforce, including diversity, performance management, flexible working and mental health, capturing the latest research and trends from industry experts. With contributors from some of the most innovative companies in the world, including Hootsuite, Atlassian, British Land and Deloitte, this e-book challenges traditional assumptions, outlining the developments to look out for, as well as actionable tips and tricks to integrate into your organisation.
By 2017, IBM had trained 50 000 of its employees in design thinking. Big players across all in- dustries are bringing the design mindset and design thinking tools into their ranks. They are motivated by the challenge of gaining competitive advantage and looking for sustainable models
to innovate. Creative sales pitches from marketing wizards will make design thinking sound very easy, but that is one of the many misconceptions in this field. However, starting with the right expectations and following tested implementation tips can help bring very tangible benefits to BPO organizations.
The world of work has fundamentally changed from even 5 years ago and that traditional ways of thinking about talent management processes and the legacy technologies that support them will need to change to keep up with the new world of work.
As a pioneer in the staffing industry, and in the study of workforce preferences, Kelly takes a high-level look at collaboration as it pertains to the global worker today. In addition to analyzing worker preferences and psychographic insights based on survey data from the 2015 and 2014 Kelly Global Workforce Index™ (KGWI), this report pulls insights from Kelly Free Agent research (2015) survey data and other research sources. Unless otherwise noted, all statistics come from recent Kelly workforce research data.
Colin Budd (Speaker) Global Design Strategist, IBM
Building a sustainable, scalable, and successful design practice is no easy feat. In this talk, learn the real techniques, tricks, and best-in-class methods for forming a true design practice that organically grows and transforms your business. Anecdotes and insights from in-field learnings that helped countless companies (from startups to Fortune 500s) build and grow their own sustainable design cultures will ensure that everyone - no matter their role/industry/team/company or perceived barriers - is able to bring the same transformative practices into their own worlds. You may have to cheat, borrow, steal, but that's all part of the game!
BootStrapToday is the project collaboration platform that helps to collaborate entire team, tasks and clients.
This is the medium or way that connects clients, projects and reduces complexities and reduces delivery time and increases transparency in the system and will let you to implement many thoughts.
At last it will provide 360 view of entire organisation.
Stuart McRae / IBM
Have you noticed that the world is starting to talk about employee engagement more than collaboration? This comes from a shift of focus from IT to Line of Business, as what business leaders want to hear about is the impact of collaboration: the new insights it brings about their customers; the way it makes organisations more agile; the alignment it enables between organisational goals and employee activities; and the way it speeds up decision making. This session looks at how modern collaboration and social intranets enable employee engagement, and so can deliver the differentiated benefits that businesses need to compete in the digital world.
Implementation and Reuse of Digitized Platforms Helps Companies Remain Compet...Dana Gardner
Transcript of a BriefingsDirect podcast in conjunction with The Open Group Conference in San Francisco on how enterprise architecture can lead to greater efficiency and agility.
Es una descripción detallada de la historia de la computadora y los cambios que a sufrido,en el transcurso de los tiempos. Actualizándose por la mano del hombre.
As a pioneer in the staffing industry, and in the study of workforce preferences, Kelly takes a high-level look at collaboration as it pertains to the global worker today. In addition to analyzing worker preferences and psychographic insights based on survey data from the 2015 and 2014 Kelly Global Workforce Index™ (KGWI), this report pulls insights from Kelly Free Agent research (2015) survey data and other research sources. Unless otherwise noted, all statistics come from recent Kelly workforce research data.
Colin Budd (Speaker) Global Design Strategist, IBM
Building a sustainable, scalable, and successful design practice is no easy feat. In this talk, learn the real techniques, tricks, and best-in-class methods for forming a true design practice that organically grows and transforms your business. Anecdotes and insights from in-field learnings that helped countless companies (from startups to Fortune 500s) build and grow their own sustainable design cultures will ensure that everyone - no matter their role/industry/team/company or perceived barriers - is able to bring the same transformative practices into their own worlds. You may have to cheat, borrow, steal, but that's all part of the game!
BootStrapToday is the project collaboration platform that helps to collaborate entire team, tasks and clients.
This is the medium or way that connects clients, projects and reduces complexities and reduces delivery time and increases transparency in the system and will let you to implement many thoughts.
At last it will provide 360 view of entire organisation.
Stuart McRae / IBM
Have you noticed that the world is starting to talk about employee engagement more than collaboration? This comes from a shift of focus from IT to Line of Business, as what business leaders want to hear about is the impact of collaboration: the new insights it brings about their customers; the way it makes organisations more agile; the alignment it enables between organisational goals and employee activities; and the way it speeds up decision making. This session looks at how modern collaboration and social intranets enable employee engagement, and so can deliver the differentiated benefits that businesses need to compete in the digital world.
Implementation and Reuse of Digitized Platforms Helps Companies Remain Compet...Dana Gardner
Transcript of a BriefingsDirect podcast in conjunction with The Open Group Conference in San Francisco on how enterprise architecture can lead to greater efficiency and agility.
Es una descripción detallada de la historia de la computadora y los cambios que a sufrido,en el transcurso de los tiempos. Actualizándose por la mano del hombre.
SOLICITUD DE LICENCIA. Se muestra un modelo de como hacer un pedido de licencia en el sector privado, fundamente su pedido (AUTOR JOSÉ MARÍA PACORI CARI)
la computadora es una herramienta muy esencial para el hombre hoy en día, pero en su historia hay mucho de que hablar, la primera computadora fue el abaco en 500 A.C, pero luego tuvo varios cambios hasta que en 1946 se crea la primera computadora digital electrónica, ademas crean la UNIVAC, Apple, se crean programas para la computadora, etc. pero esos cambios han mejorado la computadora hasta la actualidad, hoy en día contamos con una computadora muy avanzada en su tecnología y muy eficaz en la utilidad de los labores cotidianos.
The workplace of the future is adapting to the demands of a worker who has always known collaborative technology, and physical location is no longer a barrier to connection. In this eBook, experts in employee engagement and workplace design discuss how all companies can create a more connected place, regardless of size or budget.
The project is a study on how in the coming times the work spaces will be innovated. The factors which affect the performance of an employee in a particular set up are mentioned here. The future of offices can be very well scene in this study. Examples from the offices of Apple, Google, Facebook etc. have been quoted well for reference.
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CLIENT PROBLEM
Nicholas J Ceo
American Military University
6 December 2017
The modern business environment has become very complex, competitive and dynamic. An organization has to keep scanning the environment to see what it can do differently so as to increase its productivity. Management problems have been around from time immemorial, but their impact on the performance of the organization cannot be ignored. These challenges, then, have to be sorted out in the most effective way possible so as to mitigate their effects on the organization. Some of these problems include transparency, human resources challenges and change management. In this research paper, we are going to focus on human resource challenges experienced at MTS Systems, evaluate their effect on the company performance and measures that can be put in place to mitigate the effects of this challenge.
One of the biggest challenge in the workplace today is retention of skilled and talented workers. The way the workforce is constituted today, there is a need for more than a good salary to keep the talented people motivated and satisfied. It has been observed that employees move and job-hop as they seek to move up the ladder at the shortest time possible and also in an attempt to meet their expectations and motivations which are ever-changing and dynamic. The situation has been compounded by the generational difference in the company where there are older generations and the millennial, who are driven, motivated and simulated by different factors. For instance, the older generations are much more loyal to the place of work and are less likely to job-hop. They are also more patient and are much more responsive to financial rewards. On the other hand, the younger generations are less loyal to the company they work for, are less patient and will respond better to recognition as well as feeling valued.
Today, managers have woken up to the realization that their skilled staff has more options on their hands, especially now that there are more advances in technology, given the explosion in startup and entrepreneurs who are revolutionizing the way things are done. Managers have to evaluate the hunger in the workplace and focus on feeding it (Bondarouk & Ruel, 2009). There is need to focus on much more than just providing a potential opportunity for promotion and job security. Managers should focus on working with the other members of top management in order to define roles, come up with career progression paths that are extensive, enhancing creativity in the workplace, enhancing the working environment, encouraging a culture of collaboration and providing a system-wide mission that will be adopted by employees in their daily operations.
Management of human resources extends even to the communication amongst the different generations that are found within the workspace in the organization. A youn ...
Running Head EMPLOYEE INNOVATION PLAN1EMPLOYEE INNOVATION P.docxjeanettehully
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EMPLOYEE INNOVATION PLAN 2
Microsoft is the house of innovation and a benchmark to which other organizations can look up to. Microsoft was able to achieve the current position in the industry through its continuous innovation and creativity. Behind the constant innovation are the employee's which are committed to creating new product and services which could serve customers more efficiently. Human capital is an asset but if the human capital is innovative along with skilled and learned then this is a golden asset. Among these skilled and innovative employees emerge intrapreneurs who changed the fate of the organizations.
Innovative practices
Organizations can promote innovation among their employees by building an open and flat organizational structure where employees are not bounded in bureaucratic and hierarchal levels. Study shows that creativity decreased in employees when they are too many restrictions. The human mind thinks openly when the atmosphere is free. Organizations like Microsoft has used their organizational structure and culture to promote innovation and creativity in their employees. Employees are appreciated and appraised for innovation and creativity and they are not restricted to a connectional thought process. In such an environment, employees have been able to think openly and communicate their ideas openly which has helped the organization reach its current position (Newlands, 2018).
Intrapreneurship competency
Intrapreneurship competency can be built among the workforce through strategizing the innovation-oriented approach. Employees should feel motivated for challenging the status-quo in thinking and break free from conventional methods and processes. They can get this motivation from their work environment. Organizations can build intrapreneurial competency by conducting training and development programs that help the employee to think out of the box and keep them motivated. Furthermore, the organizational environment should be supportive of intrapreneurs. They should feel motivated and inspired. There should be a proper recognition and reward system for innovative employees and especially the intrapreneurs so that they do not feel the need to leave their organization and start implementing their ideas on their own.
Identification of intrapreneurs
It is crucial for companies to find the most brilliant minds of the workforce and then invest in them more to help them reach their full potential. The organization can identify the intrapreneurs by keeping a check on which employee has submitted the most unique ideas and check the performance of its employees through training ad developments. In training, employees are assigned to test tasks where are checked in the simulated environment. The performance can point to the intrapreneurs which can be further groomed for their talent (Somers, 2018).
The climate of innovative support learning and development
Organizations that ne ...
Learn more on process to create the best services that can help to grow your business. Find out here https://www.360postings.com/how-to-track-project-progress/
Capabilities we need now in change managementLena Ross
Titled 'The High 5 of Change Mastery' this presentation is a guide for change leaders and practitioners to future-pace their capabilities with these skills for change mastery. These emerging capabilities will help us optimise our relevance and effectiveness in a disruptive business environment.
Transforming workplaces and workspacesPaul Chaplin
This is the first of a series of papers we're writing to explore what's going on in workplaces and what methods can be used to draw organisations and end-users into a more constructive dialogue about people, their devices and spaces.
Reply to MIGR 1Innovation is the process of bringing to bear a n.docxsodhi3
Reply to MIGR 1
Innovation is the process of bringing to bear a new idea to improving existing products, workflows, or processes. MIT professor Bill Aulet describes innovation as the product of multiplying invention with commercialization. He states an invention is not innovation by itself but must be used to create value for customers to qualify as innovation (Aulet, 2014). Mr Aulet describes five types of innovation: technology, process, business models, position, and other. Technology innovation is probably the easiest to imagine as we think of technology advances that we can apply to our everyday life. Process innovation includes changing the way we get things done to include changing the steps of instructions to streamline steps that can be accomplished at the same time. Business model innovation includes changing the way the company charges for items such as using a subscription based model or a pay as you go model. Positioning innovation involves decisions such as whether to be the low-cost option for consumers or to occupy a niche market. He titles the last category as “other” to keep room for innovations that will be so new they don’t currently have a name.
5 Tenets to leading successful innovation in business
- Collaborate with others to extract new ideas (Llopis, 2014)
- Champion change efforts from the top.
- View failure as gaining valuable results from experimentation
- Choose a lab vs. factory mindset
- Be willing to take risks.
Leadership at Heinz created a company-wide innovation effort. They decided to create a lab mindset that resulted in creating two to five new products a year (Heinz, n.d.). They allowed their specialists to take risk on these untested products and continue working on them. This effort brought to market several products that the company new consumers enjoyed but they might not like cooking themselves. The leadership focus on creating an innovative culture resulted in a significant number of new products championed by employees across the hierarchy.
Starbucks is another company that has seen success due to championing innovation. The company creates platforms for collaboration to bring ideas up to leadership (Trefis, 2016). Social media sites have given employees the opportunity to spitball ideas even if they seem ludicrous at the time. The companies’ leadership has realized that an idea might start of bad, after many employees have commented on the idea, it goes through an evolution and improves over time. The investment of the company leaders into creating an ecosystem of collaboration has resulted in profitable innovations and many new drinks being offered such as pumpkin spice latte’s that have been hugely successful.
Reply to TAWO 1
Innovation has become a permanent fixture for the business atmosphere over the past decades. Innovation is the process of introducing a new idea, method or invention that creates value ( ...
Today, four different generations live together in the working environment. What are their interests? Do they work in the same way? This paper analyzes the difference between these generations. It proves that Millennials have their own way of working.
Given that 30% of American workers are part of Generation Y, and knowing that by 2025 they will represent three-quarters of the world's workforce, companies must adapt to their needs and interests.
But, what do millennials value the most in the companies? Gen Y is looking for flexibility in the workplace, which can be approached from different points.
Through this paper you'll examine the benefits of new ways of working and the different tools that can boost workplace flexibility.
The whitepaper from IBM delves into workforce shifts and how organisations can leverage the shift, redesign work and build a smarter workforce to meet the organisation’s need for talent.
Give In: 10 ways to engage your employees so they can satisfy your customers ...
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Interior Design: The Foundation of a Successful Business
Allyson Sugo
December 16, 2014
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Abstract
Contemporary technology, society and culture have reshaped the workplace. The structure of
business has shifted to an informal, collaborative, balanced and healthier environment. In order
to maintain a successful business is any market, companies are seeking the help of interior
designers to create workplaces that support the modern office and how business is conducted. To
successfully do this, designers must first understand the factors that have caused this shift in the
business structure. The worker and work environment has evolved and will continue evolving.
This evolution has affected the way people work, interact and how a modern business succeeds.
A company cannot succeed in this modern business structure without addressing and answering
to modern business trends and pressure and it all starts with the environment that is fostered
through the interior design of the workplace.
Keywords: business trends, contemporary workplace, office design, success
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When the film The Internshipcame out last year, Google Headquarters had their 15
minutes of fame. The design of the Headquarters in Silicone Valley, California came as a surpise
to viewers and altered the public’s perception of the modern-day workplace. The design of
Google’s Headquarters may seem like a scene out of The Jetsons, the well-known cartoon sitcom
that first aired in 1962, but their headquarters is more real and current than most can grasp.
Google was one of the first companies to address the modern shift in the business culture and
structure and design their workplaces to illuminate their success. Other organizations have
quickly caught on and are hiring designers, architects, and developers to help them evolve with
the progressive work environment.
As an interior-design student I have taken classes that specifically look in-depth at how
corporate America is changing and how the traditional office space is changing. I am also an
intern at Knoll, a design firm that designs and produces workplace furnishings for the modern
office. Because of these two important environments, I have researched how organizations are
shifting and have been exposed first-hand to the impact workspace design and layout can have
on an organization’s success.
There are many social, economic and cultural elements that have impacted the business
world and created this “modern business structure.” As a soon-to-be graduate and future
designer, it is important to understand why and how this modern work environment evolved and
how interior design plays a bigger role than ever in the success of an organization. In order for a
business to be a success story, they must consider their employees, the shifting work
environment, emerging business trends, and have a well-designed workplace that answers to the
wants and needs of the evolving workplace.
The Workplace Evolution
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Business has evolved throughout the decades. The advancement of technology and
society has dictated the workplace, no matter the size of the company. There are three branches
of a business that are important to explore when discussing the evolution of the workplace: the
evolution of work, the employee, and office design. Workplaces are designed in conjunction
with the shifting work atmosphere and the essential needs of the employee.
Evolution of Work
The office is no longer the central hub or meeting place of an organization. Technology
has forever changed how employees work, communicate and collaborate. Many employees no
longer have to work a structured work schedule, they now have say in their work schedule
because the information they need is in the palm of their hands. Connecting with coworkers or
potential business endeavors can be done anywhere due to technology. This does not only benefit
the employee, but the company as well. For example, “working flexible hours makes the
company more appealing to new hires, provides greater job satisfaction, and helps employees
with work-life balance.” (Morgan, 2013, September 12). Not only do some companies encourage
flexible hours, they are providing aids to employees so they can achieve flexible hours easier.
Satellite offices are growing in popularity as they allow employees to basically work from
anywhere as long as they can connect to WIFI. For example, cloud computing has made it much
easier to incorporate social networking and collaborative tools into the workplace (Morgan,
2013, September 12).
Though work is going mobile and face-to-face interaction is reduced, group interaction is
still an important part of work and productivity. Traditionally, if an individual were not in close
vicinity -- same floor or in the same city -- chances were there would be little to no
communication between employees. “Organizations are working hard to break down barriers
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between teams and employees and this means adopting new behaviors which are supported and
facilitated by new collaborative technologies.” (Morgan, 2013, September 12). It is more
important than ever to provide tools that support the large technological portion of the work
world.
Evolution of the Employee
The evolving employee has challenged the conventional work world by forming the new
9-5 paradigm, utilizing technology but also challenging hierarchy. Employees used to be thought
of as the disposable portion of a company, but are now the most prized possession of a successful
company. In recent years, the view of the stereotypical recent graduate bent on moving up the
career ladder by climbing over the rest is quickly being replaced by a more even playing field. A
new approach in management, collaborative platforms, and a freelancer economy has allowed
employees to take charge of their own careers and how they work to achieve their goals
(Morgan, 2013, September 2). It is amusing to think that collaboration was once looked down
upon. Power within a company was given to the person with the “in” or the million-dollar idea. It
was looked down upon to share ideas or linking information to create a better idea. Employees
now walk into their office with the intent to share their ideas or information they have obtained.
“Collaborative platforms are making it easy for employees to share information and
organizations are creating incentives to do this.”(Morgan, 2013, September 2). In today’s
workplace, employees have no excuse but to share. Along with sharing information, sharing
knowledge has become important within companies and in the business world at a larger scope.
Essentially, everyone is a teacher and a student (Morgan, 2013, September 2). “Insert here” for
Dummies literature has expanded into websites with tutorials on anything under the sun. Not
only can people learn when they want to, they can take their knowledge viral and teach others.
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“Simply being able to connect employees to each other provides a way for democratized learning
and teaching in ways that were never before possible.” (Morgan, 2013). The evolution of the
employee alongside the evolution of work has directly affected how designers and product
manufactures are finding solutions to create a workplace fit for the new employee and new-age
work environment.
Design Answers to a Changing Work Environment
The design- and space-planning of the workplace is extremely important to the
productivity and success of a company. Additionally, it has flexed to the changing work habits of
the employees. Just as technology is a large influence in the evolution of work and the employee,
it is equally as important in the design of workplaces. Efficiency was the most significant factor
when developing a design plan for offices. However, while unveiling the different types of
employees within a company, a standard was set. Function, task, and level became the driving
standards for office design (Forward Thinking, 2014). Cubicles are not effective solutions that
should be implemented into the design of a workplace in this decade. Bob Prosts, the father of
the cubicle, believed that an office should be “kinetic, active, alert, and vigorous environment.”
(Forward Thinking, 2014). Workstations should be versatile and flexible just as the new-age
employee is.
Companies are struggling to find and retain exceptional employees are now turning to
attracting and maintaining employees through the layout and design of their facilities. Providing
a lively, flexible, active, and positive work environment is a way companies are enticing
potential and current employees to stay with the job (Forward Thinking, 2014, pg.7). Prior to the
current decade, organizations insisted the worker adapt to their work environment. In order to
retain highly trained and skilled workers, employees have to be considered while designing a
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workplace. Organizations need to adapt their facilities to the needs of the workers as individuals.
Though there a number of great organizations run by great people, some are not as lucky. There
are still people in charge who could care less about the comfort of their employees. While
considering human comfort in the approach of design, hiring, and retaining the good workers left
in this country is made easier.
Designers of corporate spaces now must consider the varying degrees of formality in
which employees work and feel the most productive. The preference of working at a coffee-shop
instead of the office is the difference in energy and ambiance it provides to that in an office
setting. A coffee-shop may be more relaxing and casual, and some workers are more efficient in
that setting. Conversely, some employees still take advantage of the formal onsite workstations.
An integration of formal and informal spaces when designing a workplace is increasingly
essential. Employee need to feel comfortable and productive without having to leave the office
setting. Having employees in the same building is more efficient when it comes to
communication because face-to-face communication is typically quicker than using a
collaborative platform when last-minute questions are raised and a final decision must be made.
There is a multitude of different workers and workplace environments that coincide with
the preferences of workers. Solutions to accommodate every type of worker include informal
areas, such as a café or a common area, which include soft lighting and seats. More formal
spaces, such as meeting rooms, are not only formal in aesthetics but are best utilized for agenda-
based activities and work. In comparing types of spaces, it is important to note: “Along that
spectrum are a variety of formal to informal spaces, for individual work or group work, for
scheduled and unscheduled collaboration” (Forward Thinking, 2014, pg.5). Providing options
instead of dictating where and when an employee works in the end creates a more comfortable,
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efficient, and happier worker. When organizations accommodate the different types of workers,
employees are happier and work more efficiently and therefore, advancement of the entire
company is seen.
Interior design students are told countless times to listen, observe, and design according
to the needs and wants of the client and user. By analyzing the user, designers produce solutions
to what the client has told us verbally or non-verbally. Listening is vital to creating a functional
and aesthetically pleasing workplace. Technology has demanded workers to share information
and work more in collaboration with one another than ever before. The workplace is changing,
not strictly from an employee standpoint, but there is a shift in the expectations of organizations
and society.
Business Trends
With the economy on an upward slope, a shift in the structure and culture of
companies and a demographically diverse workplace, business is dramatically changing. The
structure of a successful business has completely changed and it has left some companies very
lost and wondering how they are supposed to meet the current needs of the worker and the work
environment. Design researchers, furniture distributors, and interior designers have conducted
detailed research and produced case studies to inform company leaders and designers on the
trends and solutions they are finding in the modern workplace.
The Collaborative Platform
The collaborative platform might not be the newest business trend, but it is an
extremely important trend to understand to form a successful business and to consider when
designing a workplace. Technology seems to be advancing daily and successful organizations are
staying current with the new forms of technology. A collaborative platform is essentially a
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business software tool that incorporates broad forms of social networking into the process of
work. Innovation and the sharing of knowledge is made easier and is more manageable than
ever. Problems are solved quicker in a much more organized manner. Collaborative platforms
have aided in tying loose ends when it comes to time difference, work schedules, and location of
group members. These business tools allow collaboration to occur in both a synchronized and
non-synchronized matter. The platform provides a way for workers to integrate collaboration
into their time management much easier than scheduled meetings or phone calls (Ouye, 2011). A
case study focused on the HP Virtual Room Collaboration Platform provides a more detailed
explanation of just how these platforms are used in a work setting. All team members can be
involved in team meetings, briefings, and training events from essentially anywhere because it is
all online. The HP Virtual Room allows users to show and share desktops to collectively review
presentations and documents. The platform allows employees to work together using editing
tools, and to conduct private or group conversations. It also enhances team interaction with on-
premise video and audio. Microsoft Outlook is integrated into the platform and utilized to
schedule meetings in flex with all team members (Ouye, 2011). Collaboration is here to stay with
the push of technology and the evolution of the workplace.
The formal office has historically had the purpose of distinguishing power and hierarchy
within a company as well as promoting order and productivity. Formal spaces within a
workplace setting took up the majority of the overall percentage of space and were the primary
consideration. With the overwhelming amount of mobile-technology use and access to
informational networks at any time of day, designing with the primary focus on the formal office
is not a logical way to go. Planned and unplanned meetings and the interconnection and group
expression is becoming the primary focus and more space is being devoted to this type of
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“informal office.” Enhancing employee engagement in the workplace is considered a primary
priority when evolving an office from formal to more informal (Miller, 2013). To create a space
that enhances this engagement and integrates the collaborative platform, designing a space that
encourages community and rendezvous is just one strategy, but an important one at that.
Research has shown that more times than not, formal areas are underutilized and become wasted
space. An overall decrease in space dedicated to personal workstations is being seen around the
globe and will continue that decline in the years to come (Miller, 2013, pg.2). The formal office
is receiving a face-lift and becoming a livelier, collaborative, and utilized part of any business.
Technology is a topic that can be included into any discussion regarding modern society,
culture and the workplace. As a designer, understanding the technology that is being used and
specifically how clients are using it is pivotal. From providing enough formal workstations for
desktop computers to ensuring there are enough outlets and data sources to accommodate every
user, interior designers are responsible for not just the aesthetics of an office, but the function.
Within the past decade, new furniture manufactures are surfacing and specifically providing
workplace furnishings. Many manufactures are designing “power poles” that can be placed
throughout a workplace so workers can be “plugged-in” anywhere in the space. Regarding
collaborative platform, it is extremely important for organizations to utilize, but is equally
important to remember that face-to-face communication is not extinct. Providing spaces that
integrate technology, but still promote face-to-face interaction is a goal for any corporate project.
Sustainable Pressure
The expectations for designers, developers, and businesses are to conduct their work as
sustainable as possible. This stems from the social and economical pressures of the consumer.
Media has created interest by publishing articles, journals, and utilizing public broadcasting as a
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way to educate customers, workers, and organization principles on the importance of sustainable
lifestyles and workplaces. Regulations on climate change have increased as well. In the context
of the workplace, companies are feeling the pressure of not only re-thinking how and where their
employees work, but also how to design and execute a more sustainable workplace. In the United
States, the discourse around sustainability and global warming is still a controversial issue which
has led to a lack of government regulations. Though there is not much legislation in place to
regulate energy consumption and greenhouse gasses, it will be no surprise if they start surfacing
in the next decade (Ouye, 2011, pg.7).
In order to comply with the probable future environmental restrictions placed on
organizations, they need to think into the future and plan accordingly. Responsible organizations
are starting with the employee. Re-thinking when, where, and how their staff works is more cost-
effective and a great foundation to building an overall environmentally aware company.
Allowing employees to telecommute from a satellite office that can be accessed at home half of
the workdays and having workers share workstations can cut a workers greenhouse gas
emissions footprint by 80 percent as well as emissions from travel by 60 percent (Ouye, 2011).
Having workers share workstations is not as much of an inconvenience because the evolved
worker has so many options of where and when they can work. Educating employees on their
impact they have on the environment at work and in their daily life is a way to create an overall
healthier and sustainable work environment. Overall, organizations are going to have to look
extensively into their current workplaces and figure out solutions of when, where and how
people work: group locations, building efficacies, commute patterns, and air travel practices
(Ouye, 2011).
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It is much easier to implement sustainable solutions into an existing space. From
selecting materials with low volatile organic compounds (VOCs), such as paint, fabric and wall
treatments to installing solar panels on the roof a building, the range in cost is large, but the
benefits out weigh the initial expenses. Utilizing natural daylight lowers electricity costs. When
artificial lighting is needed, LED bulbs have a 5,000-hour life, which almost doubles that of a
fluorescent. Environmentally conscious solutions implemented in an office space not only
benefit the atmosphere we live in, but are also very beneficial for the worker. Selecting materials
with low VOCs improves the indoor air quality for workers, which reduces the levels of carbon
dioxide workers are exposed to (Ritchie, 2014, pg.8). The pressure for organizations to shift their
focus to sustainability at every level is a trend not only in corporate design, but is a lifestyle trend
that is saving the planet and benefiting those who thrive in it.
Creating a sustainable environment in the home, workplace, or any commercial setting is
extremely important to the well being of generations to come. By educating people, and
providing solutions or easy ways to implement sustainable efforts into their life, home or place of
employment, we will better the next generation. Though it can be expensive to initially create a
sustainable workplace, it is well worth the money. Not only is a workplace reducing the amount
of toxins and off gassing, but they are actually setting themselves up for success. A healthier,
sustainable work environment has proved to affect employees work habits in a very positive
way. Although sustainable design can be expensive, the benefits will out-weigh the price tag
quickly.
Vision of Tomorrow’s Workplace
The evolved workplace and these modern business trends have changed how designers
think and design corporate workplaces. Interior designers, field researches, architects, and
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product designers have developed workplace trends and solutions that address these modern
trends to better understand how to create a successful workplace. The workplace trends are the
vision of the modern and future workplace.
Five Workplace Trends
The overall design of commercial offices is changing from rectilinear and individual
spaces into dynamic, flexible, and more public spaces in order to accommodate the social change
happening in commercial offices. These five workplace trends were developed by office
researchers and showcased at the 2014 NeoCon in Chicago. Some workplace trends are looking
into the past for guidance; other trends are taking cues from the present and future of technology
to guide them. No matter what resources were used to create solutions for the modern worker,
these five trends exemplify just how much the workplace has evolved. The trends include quiet,
serendipitous, informal, healthy, and flexible spaces within the modern workplace. Workspaces
are becoming more open, public and social. The trends published in Modern Denver magazine
not only provide answers to this new type of structure, but also to those employees and
departments that thrive in focus-driven, individualized spaces.
The first trend, Quiet: still a need for privacy and focus zones within these collaborative-
driven workplaces. Quite spaces help prevent over-exposure to distractions. An example of a
quite space is a more private-looking area with good sound control that allows the user to change
the level of privacy they have throughout the day. Everything can be adjusted to the user’s
preference including lighting level, sound privacy, posture, and level of connectivity they prefer.
Quite spaces can be designed for individuals as retreat and focus spaces or act as mindful areas
for small groups (Barker, 2014, pg.96).
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The second trend, Serendipitous: huddle spaces or shelters that make it easier for people
to engage in the right connections. By having an area in the office that people are drawn to, the
serendipitous spaces promote chance encounters that will help people connect better and easier.
Examples include: bringing coffee stations to the front, wider hallways, offering some type of
activity such as ping pong table, picnic tables, even volleyball pits. Companies are even creating
larger hallways to encourage chance encounters between employees. The reason this works is
because nobody can claim those spaces as his or her own (Barker, 2014, pg. 97).
The third trend, Informal: comfortable and cozy options for the people who are always
on, but do not respond to formal areas well. The key to creating these informal spaces is to
design with a more residential feel; lounging options, such as sofas, ottomans and softer fabrics.
Spaces emulating coffee shops and cafés are on the rise and hiding nooks are the perfect space
for the introverts that represent at least a third of workers within a company (Barker, 2014,
pg.98).
The Fourth, Healthy: Not only are commercial offices improving their function with the
help of designers, products are improving their function with new innovative solutions for a
healthier space. Due to the rising use of technology in daily life, nine postures have been
uncovered in the workplace that have forced designers to completely re-think and re-design
office furniture. More products than ever seen before have anti-microbial properties, flooring that
cleans the air, and mold- and mildew-resistant fabrics and furniture. Manufacturers are taking
responsibility of protecting our earth and creating a healthier workplace by creating furnishings
and soft goods that are recyclable, have a long lifecycle, and are environmentally friendly. The
use of rooftops and the outdoors is also apart of this trend (Barker, 2014, pg.100).
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The last workplace trend, Flexible: Workstations, whether for individual or group use,
should have versatile properties. Some companies have begun to motivate employees to switch
off sitting and standing throughout the day because they have realized employees are more
productive and focused that way. The ability to change the height of a work surface or the
configuration of a conference room is so beneficial. Flexible furniture that not only flexes
vertically are now becoming mobile and can be configured many types of ways. “The workplace
is considered to be an extension of our own personal spaces—and we spend a lot of time there—
so there is a desire to incorporate opportunities of healthy activities. The modern worker
preforms many activities and their workspace should support these different activities in the
healthiest way possible.” (Barker, 2014, pg.101).
Though they are not the only arising trends, these five are widely utilized and applied in
the design of successful corporate offices. These trends address and provide solutions that create
an overall productive and successful company.
Herman Millers Modes of Work
Herman Miller, an innovative design group that produces modern workplace furnishings
for corporate offices has done extensive research and field studies over the years and developed
10 Modes of Work they discovered in every work environment. Herman Millers’ Living Office
solutions are workspace solutions that reflect and respond to the new age of work and business.
Management, tools, and places are all changing to greater serve connectivity, creativity, and
benefit companies as a whole. Seven of these modes are activities preformed in a group setting.
The other three are preformed on a more individual spectrum. These modes all have significant
importance in an office setting. Below is a description of each mode as described by Herman
Miller.
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“Together”
1. Chat: often begins with a social focus that then sparks into an idea or touches on an
issue (Miller, 2013)
2. Converse: varies in formality and privacy but is a purposeful interaction with a
defined topic that is seeking to be addressed (Miller, 2013).
3. Co-Create: the new generation of new ideas and content among groups. Formality of
this activity ranges from a five-minute problem solving exercise to a group weekend
retreat. This is where collaborative platforms become helpful (Miller, 2013).
4. Divide and conquer: this happens when a team with a common goal finds it valuable
to work on individual components of a project while maintaining close proximity to
one another (Miller, 2013).
5. Huddle: With only a brief disruption of work, a group must address an urgent issue or
receive or discuss the plan of action (Miller, 2013)
6. Warm up, Cool Down: this occurs before or directly after a team engages in a more
formal setting. Warm up happens before a meeting, possibly last minute changes or
organizing a presentation. Cool down allows future planning or discussion of the
meeting (Miller, 2013)
7. Show and Tell: a planned gathering at which information is shared among teams or
with clients. Informal status updates and project reviews would fall under this mode
(Miller, 2013).
“Alone”
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1. Create: “occurs when a person engages with the specific content associated with their
role, solves problems, and develops deliverables. This mode helps move work
forward (Miller, 2013).
2. Process and Respond: “ Work generated by work.” Refereeing to the time set aside to
respond to emails, make phone calls or look ahead into the week to plan (Miller,
2013).
3. Contemplate: This mode gives individuals time to consider what is the best way to
move forward in their work or project. “This activity consists of whatever calms,
inspires and recharges the individual” (Miller, 2013).
Of these ten modes, some hold more significance over others from a designer and owner
standpoint. It is important to consider and understand each mode to successfully design a
workplace. Depending on what type of organization one is designing for will dictate which
modes hold more importance over another. Herman Miller took these ten modes of work and
developed different landscapes or systems of furniture layouts.
The modes that are the most important for a group setting are chat, co-create, and divide
and conquer. These modes are not only constantly seen within a workplace, but are key modes
that lead to a team successfully executing a common project or goal. The timeline of these modes
ranges from a five-minute conversation to a month-long project that requires team members to be
in constant communication and vicinity. The “workshop” setting is ideal for those who generate
ideas and drive work forward in a group setting. It provides easy access to collaborative
platforms and has amble surfaces to create and display process and finished work. The most
important element of group activities is that everyone should be able to hear and see each other
regardless if they are physically present or are participating via satellite. “A variety of postures
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and distinct groupings of mobile furniture allow people to choose and arrange how the space best
suits their work in the moment. Adequate circulation space encourages movement.”
(Koschmann, 2014, pg.8).
It is very important to consider the individual worker in the modern work structure. The
modes focused on the individual are equally important. In a society that engrains “the faster, the
better” mindset into employees, designers must understand the “contemplate” mode and should
designate spaces employees can gather their thoughts and ideas as well as regenerate their body
and mind. Providing places individuals can “escape” to and be in their own thoughts and ideas
allows them to stay organized and move forward in a project confidently. “Haven” is an ideal
setting for the contemplate mode of work. Haven is the Miller setting that is comparable to a
cubicle or private office, but it takes human comfort into consideration. It is focused-based, but
also a space for an individual to unwind. It ranges from an enclosed space, resembling a private
office or can be placed in an open space but sheltered or partially screened in to create a much
more private area. “Depending on its intended use, the Setting may offer a work surface and
ergonomic seating or take on a more relaxed feel. It should also easily accommodate the use of
personal technology and other tools.” (Koschmann, 2014, pg. 2).
The “warm-up, cool-down” mode of work rarely has a space that is designated for this
group or individual activity. Providing an area adjacent to a conference room for employees to
gather thoughts, make last-minute changes, and discuss the next move before and after a formal
meeting will make employees feel more organized and confident. The “Landing” work setting
developed was designed to support the warm-up, cool-down mode. It can be described as an
“open perching spot” in close vicinity to the formal conference spaces. It acts as a gathering
space for attendees. “It takes advantage of the visual continuity between the landing and its
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contiguous meeting space as an aid to contextual memory.” (Koschmann, 2014, pg.6). This
setting consists of long, linear standing height surfaces. Storage beneath may be incorporated
into this landscape. Seating is also provided so the setting can be flexible and versatile in
function. Modifications can be applied that welcome a brief gathering drive the utility of each
Landing (Koschmann, 2014, pg.6).
Herman Miller refers to their Ideal Settings as ingredients that support a thriving work
environment. They take into account the social, behavioral, and psychological needs discovered
in the “modes of work” and develop furnishings and systems that embody every aspect of the
specific mode or modes. When designers integrate these systems or activity spaces into the plan
of a workplace, it has the power to give users the feeling of purpose and can act as a catalyst that
fosters positive and effective actions towards the future. “It enriches everyone’s experiences and
improves performance. In this type of environment, people can do their best, and both
individuals and the organization can prosper.” (Koschmann, 2014, pg.1). The reason Herman
Miller’s settings are so successful is because of how well they can be tailored and integrated into
any business setting to empower the user by giving them the power to choose where and how
they work.
Final Analysis
Google Headquarters may have addressed the evolved workplace early by starting with
the design of their offices but it is not too late for others to follow the road they helped pave for
future corporations. Employees will continue to evolve and the structure of work will follow.
Staying current with business trends and paying close attention to future technological tools is a
way for businesses to maintain a successful workplace. Designers must create spaces that will
grow with the business and worker. Maintaining a mindset early on in the design process that
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encompasses flexibility, versatility and human factors in the layout and selections is of the
upmost importance from a designer’s standpoint. Interior designers are not only responsible for
the overall look and feeling the workplace displays but the success of the business weighs
heavily on their shoulders.
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Reference:
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Forward Thinking: Why the ideas from the man who invented cubicles still make sense. (n.d.).
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