This document provides a summary of Sudheendra Parameshwara's professional experience and qualifications. It summarizes his extensive experience in Windows server administration, networking, and monitoring tools like SCOM. It also lists his roles and responsibilities in various jobs which involved tasks like Windows server administration, application monitoring, incident management, and technical support. His technical skills, educational qualifications and personal details are also summarized in the document.

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Sudheendra Parameshwara
#995, 3rd
Block, 3rd
Phase, BSK 3rd
stage
Bangalore 560085
Summary
1. Extensive experience ininstallation,administrationandnetworkinginvarious environments.
2. Thoroughknowledge of WindowsVista;WindowsXP;Windows2000 Server;WindowsServer
2003; WindowsServer2008; WindowsNT;DOS; TCP/IP;andWindowsServer2012.
3. Active DirectoryServices;Active DirectoryGroupPolicyObjects(GPO);Group Policy
ManagementConsole (GPMC);DHCP;WINS;andDNS.
4. Incidentmanagement,DatacenterMonitoringandManagementwithtools,Application
monitoring/administration.
5. Extensive documentationandtrainingexperience.
6. ContentfilteringAntispamantivirusInstallation,Configurationandtroubleshootingproblems
relatedtothe same.
7. Monitoringandescalationincidents/applicationissuesof Datacenterservers24/7
8. Reportingof performance issues
9. Auditingof serversbasedonapplication.
10.Implementation/configuration/troubleshootSCOM2012 agentinstallation
11.WindowsIISadministration
12.WindowsServeradministration
13.Application/Clusterserversrebootandmaintenance of Windows Servers
14.Rebooting/maintenanceof Application/clusterServers (windows2008 and windows2012)
duringmaintenance

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Technical Skills
Operatingsystems - WindowsServer2008 R2, WindowsServer2012 ,Windows7,Windows8
and 8.1
Server Technologies - MicrosoftSystemCenterOperationsManager2012,Activedirectory
Third Party Tools - NetIQ, HPBAC, Symantec Mail security with Content filtering/antispam
Symantec Antivirus Corporate Edition
Employment Summary
ComputerInstructor: Eskay Systems,Bangalore - 2001 to 2002
Technical Support Engineer : KINFOTECHPvtLtd,Bangalore - 2004 to 2006
System Administrator:OptisInformation ServicesIndia PvtLtd,
Bangalore
- 2006 to 2007
CustomerSupport Engineer: FutureBusinesstech India Pvt.Ltd,
Bangalore
- 2007 to 2009
Senior Engineer: First American India PrivateLimited, Bangalore - 2009 to 2015
Senior Technical Lead: HappiestMindsTechnologies,Bangalore - 1st September2015 till present
Certifications, Achievements and Trainings
70-243 MicrosoftCertified Technical Specialist in SCCM 2012 –SCCM 2012
ITIL ITIL V3. Foundation Certified

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Educational Details
Course University/Institution
Year of
Passing
Master Of Business
Administration
(MBA)
Sikkim Manipal University,
Sikkim Manipal University of Distance Education 2012
Bachelor of Science Bangalore University
Vijaya College, Bangalore
1997
Professional Experience
Happiest Minds Technologies Pvt Limited., Bangalore
Client Happiest Minds Technologies Private Limited Period 2015 to till Date
Platform Windows 2012 Server; Windows Server 2008; VMware Server and Unix servers
Roles &
Responsibilities  Good Working Experience on System Center Operation Manager (SCOM 2012).
 Configuring monitors and rules for various business and operational needs,
SCOM Agent roll out, Configuring subscriptions, creating distributed application
views, Troubleshooting and Operations in SCOM 2012.
 Created & configured custom Monitors & rules in SCOM.
 Creating & configuring Distribution Application on SCOM 2012.
 Health Roll up Monitoring configuring on SCOM 2012.
 Managing user Roles and access control in SCOM.
 Creating new Dynamic and Explicit groups to use this group for implementing
the monitoring solutions.
 Scheduling the reports via File share and Email alert method and generating
report as per the request.
 Creating subscription and notification to send the alert to different team in
network. Building custom report according to client requirement

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 Checking daily health of management server through console.
 Very good knowledge about reporting e.g. schedule reporting, Microsoft generic
reporting and normal reporting.
 Basic scripting knowledge e. g. PowerShell 2.0 and 3.0.
 Managed Microsoft SCOM deployments in a large-scale global environment of
5000+ agents; oversaw deployments of large and complex applications.
 Expertise in creation of Monitors / Rules / Groups
 Install SCOM patches released by Microsoft
 Import and Install New Management Packs (MP)
 Creation / deployment of Override Management Packs
 Configure monitoring for Windows, Unix, Network, Applications(Infrastructure &
Business)
 Monitor SCOM Console / Setup New Management Groups
 Create User Roles in SCOM Console
 Create Notifications (Channels, Subscribers & Subscriptions)
 Creating Reports / Report Scheduling
First American India Pvt Limited., Bangalore
Client First American India Pvt Limited Period 2009 to 2015
Platform Windows 2012 Server; Windows Server 2003; Windows Server 2008; VMware Server
and Unix servers
Description SCOM 2012 / NetIQ production support was required as Client users were usingboth
environments simultaneously. All production servers were migrated From NetIQ
Environment to SCOM2012.
Roles &
Responsibilities
 Responsible for third-level support for all Monitoringserver related issues which
we monitor.
 Prepared and maintained documentation of technologies, standards and
procedures.
 Monitored and supported more than 4500 servers In Production Datacenter.
 Auditing/Reporting of performances of Applications supported by First American
 Incident Management/ Recovery Management handling Priority issues
 Windows Clusterserver maintenance including IIS administration, application
maintenance /reboots of servers
 Implementation/configuration of SCOM Monitoring/agents on all production
servers

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Future Businesstech India PVT LTD, Bangalore
Client Indo US Capital Advisors Pvt Ltd Period 2007 to 2009
Platform Windows Vista; Windows XP; Office 2003; Windows Server 2003
Description
Responsible for All System and Network administration tasks.
Roles &
Responsibilities
 Maintaining Network and Systems/Laptops/servers,.
 Maintenance of AD Users/Permission on Shared folders
 Maintenance of Printers/Scanners/WIFI routers
 Video Conferencing
 Service and repairs of laptops/desktops/servers and other hardware
 Vendor management
 Configuration of outlook/application/printer/scanner for Users
 Backup of User Data/Server data to Backup drives using windows backup
Optis Information Services India Pvt Ltd, Bangalore
Client Optis Information Services India Pvt Ltd Period 2006 to 2007
Platform Windows Vista; Windows XP; Office 2003; Windows Server 2003;Linux
Description
Responsible forAll SystemandNetworkadministrationtasks..
Roles &
Responsibilities
 Maintaining Network and Systems/Laptops/servers,.
 Maintenance of AD Users/Permission on Shared folders
 Maintenance of Printers/Scanners/WIFI routers
 Service and repairs of laptops/desktops/servers and other hardware
 Vendor management
 Configuration of outlook/application/printer/scanner for Users
 Automated Backup of User Data/Server data to Backup drives using windows
backup
 Creating/Configuring of new users share permission on file serversAD server.

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KINFOTECH Pvt Ltd, Bangalore
Client Clients of KINFOTECH Pvt Ltd Period 2004 to 2006
Platform Windows 2000 Server; Windows Server 2003; Microsoft Exchange server 2000/2003;
Lotus Domino; Linux
Description Providing Technical Support to Clients for various Antivirus Products
Roles &
Responsibilities
 Installing Configuration and Troubleshooting of Symantec/Trend micro/Mcafee
Antivirus Products
 Installation Configuration and Trouble shooting of Content filteringAntispam on
Mail servers..
 Installation Configuration and Trouble shooting of Web filtering on Proxy
servers..
 Installation Configuration and Trouble shooting of Symantec Client Security.
 Giving DemosPOC for Antivirus Products to be implemented from desktop to
Gateway level on client’s Network.
 Removal of Viruses MalwareTrojans from DesktopsLaptopsServersNetwork
Eskay Systems, Bangalore
Client First American India Pvt Limited Period 2009 to 2015
Platform Windows
Description Worked as System administrator and Computer Instructor, handling Computer basics,
HTML and MS-Office 2000.
Roles&
Responsibilities
Worked as System administrator and Computer Instructor, handling Computer basics,
HTML and MS-Office 2000.

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Personal Details
Name SUDHEENDRA.P
Father’s Name Parameshwara.S
Spouse’s Name Radhika Sudheendra
Date of Birth 07th May 1975
Sex Male
Marital Status Married
Nationality Indian
Passport Status K3824086 (Valid till 21st August 2022)
Visa Status K9599476 USA B1/B2 (Valid till 4th February
2026)
Languages known English, Hindi, Kannada and Tulu
Hobbies Reading Books and Listening to Music
Address No.995, 3rd Block, 3rd Phase, Banashankari 3rd Stage,
Bangalore – 560085.
Personal Email ID sbayari@gmail.com
Date: Yoursfaithfully
(SUDHEENDRA.P)