This document discusses successful project planning and delivery. It begins with an agenda that includes discussing project success reports and surveys, common project issues, key success factors, and possible solutions. It then reviews findings from the Standish Group's CHAOS reports and an IT project success survey that show declining success rates and expanded definitions of success beyond time and budget. Common issues identified include the "five deadly sins" of over ambition, prestige, ignorance, absence, and dishonesty. Key success factors discussed are the "10 laws of chaos" such as user involvement, executive support, clear objectives, and skilled resources. Possible solutions proposed are increased planning, adopting agile methods, using lean development principles, and continuously improving the project process.