Presentation about the outsourced subcontracting offering (PSR-S) from Team vNext.

1. Subcontracting x 10Growing the Dutch Microsoft Services business by innovating the subcontracting strategy Alex Vermeule Director Team vNext BV

2. “How to anticipate on current and future developments in the subcontracting business?”

3. Agenda Facts and Trends Microsoft Services’ current situation (FY08) What’s Next

4. Facts and Trends Highly educated becomes independent contractor

5. Facts and Trends Impact: Harder to attract and retain qualified professionals Impact: Changing business and organizational models Need for clear subcontracting strategy

6. Agenda Facts and Trends Microsoft Services’ current situation (FY08) What’s Next

7. Microsoft Services’ Commitments Win customers Drive satisfaction Grow the business Innovate People (development) Excellence in Execution

8. The current staffing model In team

9. The current staffing model Out of team

10. Feedback from internal Microsoft organization on subcontracting “No clear picture of external resource availability” “Resource manager too busy to respond and follow up, we miss out on business” “No predictable or repeatable experience” “Resource Manager unable to engage with many partners at the same time” “Not clear who is responsible for subcontractors” “Each Resource Manager uses own repository with partners and candidates

11. Impact Revenue potential not fully utilized Revenue potential not fully utilized Project recruitment takes too long PDRM effectiveness under pressure No quality control for subcontractors No structured focus to maintain and expand subcontractors network

12. Agenda Facts and Trends Microsoft Services’ current situation (FY08) What’s Next

16. No additional headcount needed

18. “How to anticipate on current and future developments in the subcontracting business?” “Subcontracting recruitment partnershipMicrosoft and Team vNext!”

19. Team vNext’s Service Management of Subcontracting Recruitment Process Candidate Sourcing (Active & Passive) Candidate Management Microsoft Partner Management Database Creation and Management Service Reporting & Statistics Service Experience Measurement

20. Why Team vNext? 100% Understanding of Microsoft culture, organization and it’s needs Subcontracting recruitment is core business Continuous development of services and strive for Operational Excellence