1. COMPANY PROFILE
ABNO Software International Limited
ABNO Software International is a leading provider of contact data quality software and services.
The company's products are designed to capture, validate, cleanse, standardize, and enrich
customer contact information. ABNO Software International has over 3,000 customers in east
Africa in the finance, health, insurance, retail, utilities, education and government sectors.
ABNO Software International data quality software capabilities cover addresses, phone numbers,
names, business information, emails, and much more. ABNO Software International tools are
available to suit your specific environments; whether you want to leverage hosted services or
install software on premise ABNO will be there for you.
Company history
ABNO Ltd was founded in the Kenya in ………, with Nairobi operations commencing in ……..,
ABNO Ltd. was acquired by ………., the leading global information services company,
providing data and analytical tools to clients around the world.
More than 3000 colleges, universities, foundations, and nonprofit organizations within east
Africa region rely on ABNO system management software for efficient, scalable, and flexible
enterprise software products and services. The company’s Student Career service system
Ecosystem is a fully integrated, centralized administrative and e-Learning platform that unifies
services, academic delivery, administrative management, and reporting for a full range of public,
private, and proprietary postsecondary institutions. The platform connects multiple sites and
catalogs, enables flexible terms and multiple enrollments, and integrates economically to other
leading applications, including software for Constituent Relationship Management (CRM), and
learning management systems.
Leadership
The senior leadership at ABNO Software International is responsible for the strategic direction
of the company. The ABNO Software International leadership team brings a wide range of
expertise from each of their fields and helps make ABNO Software International a great
company.
Careers
Grow your career with ABNO Software International
As a market leader in address data management software with double digit growth last year,
ABNO Software International is looking for bright, ambitious, driven individuals to join our
team and continue our track record of bold success.
Take a few minutes to determine if ABNO Software International is right for you:
Introduction to ABNO Software International
ABNO Software International is a global organization with over 575 employees yet retains the
passion from its startup days. As a subsidiary of Experian®, ABNO Software International has
the stability of a large corporation with the energy and hands-on management of a smaller
company.

2. The ABNO Software International difference
ABNO Software International is, well, different from other employers. The meritocratic
environment in combination with our philosophy of 'promoting from within,' not to mention our
active social calendar are evidence of our commitment to a fun, team-driven environment where
success is everyone's first priority.
Benefits
From entry-level induction to ongoing sales training to a comprehensive benefits plan, our
investment in employee success is a major reason our people enjoy working at ABNO Software
International.
Current opportunities
ABNO Software International is a fast-paced, results-driven environment. We have exciting and
rewarding positions available right now in Sales, IT and Marketing for driven, capable and
ambitious individuals.
Support & Services
ABNO Software International offers a wide variety of support and services that are available to
all customers and prospects. You can visit www. .com to find technical documentation (SDK,
API guides, product recommendations and requirements) for all available products and data sets.
You can also visit our support site to leverage our online knowledgebase to troubleshoot existing
products, learn about electronic updates, and view all training resources.
ABNO Software International services are offered by our in-house Professional Services team
who leverage 20 years of research and development within our data quality product suite to
deliver best-in-class results. Our Professional Services team offers the following data cleansing
services:
* One-time address validation cleanses
* Batch email address cleansing and appends
* Phone validation and append
* Duplicate identification
Resources for customers
The customer Service Management is designed to add benefit to your ABNO Software
International experience. Here you can find additional resources, learn from members on our
team and talk to other customers.
Explore the customer Service Management :
* Product support
* Data update schedule
* User guides
* Training materials
* FAQ
* Contact your account manager
* Data quality blog

3. STUDENT CAREER SERVICES SYSTEM
The ABNO’s system for career service management is built from the ground up by career
services professionals, SCSM by ABNO enhances how information is shared and processed both
within the university and between their students and employers. This career services-focused
approach has enabled us to become the market leader with 1000+ career office deployments
worldwide.
Student is the leading student information system for today’s institutions of higher learning.
Administrators and faculty leverage centralized data and automated workflows to improve
recruiting, retention, academic delivery, and student services, while business officers gain a 360°
view of campus operations for strategic analysis. The integrated product suite is designed to
streamline and speed administrative tasks and offers modules for recruiting and admissions,
academic records, financial aid automation, student accounts, housing management, career
services, and reporting.
Maximize Career Placement Success
With today’s increasingly competitive labor force, institutions need dynamic career management
software to match qualified students with hiring organizations and to increase the chances of
successful placement. The Career Services module within ABNO Student career service system
provides for easy tracking of eligible students and management of student portfolios, and
automates the flow of required documentation among student prospects, your institution, and
employers. This fully provisioned Career Services suite is ideal for traditional four-year
institutions as well as vocational and technical programs.
Core features
The features below illustrate why most major institutions now utilize SCSM to provide more
services to employers and students than ever before while increasing efficiency and reducing
operating costs for the career office.
Student Tools
The following functional packages are provided in the ABNO student career service
management system:
• Exploring Majors and Career Options
• Build Experience NOW
• Resumes & Cover Letters
• Interviewing
• Internships
• Job Search
• Further Education
• Diverse Populations
Career Counseling
• Drop-In Counseling
• Individual Career Counseling
• Mock Interviews

4. Workshops & Courses
• Career Planning Workshops
• Career Courses
• Grad School Exam Prep
• EDGE Online Workshops & Certificates
Programs & Events
• Career Network
• Career Fairs
• e-Credentials
• Peace Corps
• Calendar of Events
Resources
• Career Information Center
• Going Global
All the tools Student advisers need
Our product management and support teams include former career counselors who understand
that organization is a key component to effective career advising.
All student information is available at your fingertips. We display counseling appointments,
applications, interviews, resumé/CV book referrals, and more in a single integrated record.
Student Database management made easy
A powerful, well-organized student database is essential for any career services office. We allow
you to zero in on a group of students to push important information or update records in batches.
Organizing students has never been easier! Find students by searching for “my students,” student
profiles, and/or resumé/CV keywords.
Once you zero in on a group of students, you can send resumé/CV packets to employers, update
and flag student records, send newsletters, and even sync with your address book with one click.
Rich student information at your fingertips
Having key information on students and alumni that’s easily accessible is critical. CSM compiles
everything you need to ensure that your student appointments are highly effective.
Before, during, and after student appointments, career staff may access integrated student
records, that contain an incredible amount of critical information to provide the best possible
advice and guidance.
Career counselors and advisers may review and approve resumés/CVs, enter comprehensive
notes, review job applications and interviews, monitor employment reporting, access student
activity data, and much more.

5. Run successful workshops
Planning and hosting effective workshops is one of the many key roles that career services
offices play on campus.
With our Workshop Manager, you may post workshop information on-the-fly and target specific
student calendars (only seniors for example). Plus, we log each student’s RSVP and attendance
history for future reference.
Students will rarely miss workshops because SCSM synchronizes with student calendars and
handheld devices. There also are email reminders and text message alerts to remind students to
attend.
Employer Contact
Career Services offers numerous strategies to connect with and recruit Penn State students. Many
of these strategies are part of the Career Network (CN) our comprehensive on-line system that
manages much of the recruiting activity.
• On-Campus Interviewing
• Career Fairs
• Job Postings
• Leads/Prospects
• Information Sessions
• Career Connection
• Diversity Recruitment/Networking Programs
• Job Shadowing/Externship
• Guest Presenter
• Career Coach (Alumni Volunteers)
Working with employers has never been easier
Our career-focused tools were developed based on years of feedback from recruiting
coordinators. These state-of-the-art tools help develop close ties with top employers and
recruiters.
Take those employer connections further by delivering interview opportunities, hosting great
career fairs, connecting with alumni mentors, and more.
Build key relationships
Employer outreach and development are critical functions for any career services office. A
robust and flexible employer contact database is essential to ensure that you develop key
relationships.
Our contact database essentially is a virtual rolodex that allows you to zero in on a group of
contacts to push important information out to the right contacts at the right organizations.
The database is easily searchable, sortable, and offers an incredible array of one-click batch
operations to complete outreach and development initiatives in a fraction of the time.

6. Find and target the right contacts
We provide the best tools for you to target employer contacts. Filter, search, and sort the contact
database by “my contacts,” contact type, job/event history, last login date, and more.
Once you have found the right contacts, you can batch edit records, merge contacts, set flags,
send newsletters, export contact info, sync with your address book, and more, all in real-time.
Always stay organized with our “saved searches,” which allows you to group contacts into
custom folders for one-click access at anytime.
Send communications with impact
Want to send communications that resonate with employer contacts? Our Email Wizard enables
an effective push of information to contacts rather than relying on users to retrieve information
from the system.
You can create attractive HTML messages with attachments and batch send to target contacts.
Each message may be personalized to the recipient by inserting mail merge fields within the
message body.
Store common email templates to send anytime and set up automated messages tied to system
activities so that, for example, employer contacts receive an alert when a job expires.
Record integration for easy workflow, better data
Convenient access to related information is an important aspect of CRM. Our integrated contact
record presents a tabbed interface with all related jobs, recruiting activities, notes, and action
items in one place.
Process workflows from a single web space. Review all pending jobs, schedules, event
registrations, mentors, and then process pending actions with one click, which automatically
sends information-rich confirmation emails.
At every phase of relationship development, career staff may set flags, log notes, and create
follow-up reminders, which triggers calendar action items and email alerts when it’s time to
circle back.
One employer, unlimited contacts
CSM gives you the ultimate flexibility in maintaining employer relationships. We allow you to
manage multiple contacts (recruiters, interviewers, etc.) under one or multiple employer records
and/or office locations.
Career services offices can maintain individual contact records while effectively managing
multiple individuals at the same organization.
Contacts often need to access a shared web space to coordinate recruiting activities. Our Contact
Collaboration feature allows multiple employer contacts to access resumés/CVs, invite students
to interview, and more, without sharing or duplicating accounts.

7. Candidate Interface
A one-stop-shop for candidates
Engage students and alumni by providing an attractive interface with easy access to all services.
Since students don’t like to complete forms and remember passwords, we’ll integrate with all
campus systems.
Candidates may simply enter their college username and password, and they are off and running
Develop great profiles and documents
Built with busy students in mind, our Candidate Interface offers an easy one-two-three step
process to get started. Upon logging in, students are prompted to complete a profile of relevant
career-related information.
Once a student completes their school profile they can then upload or create documents
(resumés/CVs, cover letters, etc.). Within minutes, students are ready to go.
Students may also create a resumé/CV from scratch with our Resumé/CV Builder. You can
design custom layouts to ensure that all resumé books have a consistent look and feel.
Make sure they find the right job
Our job board is branded with your institution’s unique look and feel and arms students with the
search capabilities to find the perfect job.
We provide a wealth of job search options. Students can query postings by full-time/internship,
industry, job function, city/state/zip/country, job rating (e.g. 4.5 out of 5 stars), total hits, and
much more.
SCSM features an intelligent job matching feature that ranks jobs based on the student’s profile.
Students’ on-the-go may also create preferred search agents that automatically send job summary
notifications.
Additional access to millions of opportunities
There seems to be hundreds of job sites nowadays, and it is easy to get overwhelmed by all the
resources out there for job seekers. SCSM simplifies job hunting.
If candidates want to expand their job search even further, our Extended Job Search Tool by
Direct Employers Association™ provides access to an incredible array of employment
opportunities. Direct Employers Association offers more than six million job opportunities
aggregated from employer web sites and other job boards including results from Job Central,
Google™, ABNOHired™, and Indeed™.
Help them dig in a little
Researching employers in-depth before applying is important, and we help our customers step up
and provide the information that their students need to make informed career decisions and
perform well during their interviews.

8. Our employer profile database allows candidates to view key statistics (total revenue, office
locations, etc.) and browse information about products and services, corporate culture, and
opportunities for advancement.
Profiles also include an embedded employer Twitter™ feed, Facebook™ page, photo gallery,
and multi-media library. Students seeking personal connections can search the professional
network for active alumni and prospective mentors.
Facilitate some face time
A great resumé/CV makes a good impression, but nothing beats meeting recruiters face-to-face.
Hosting recruiting events engages students with career services while providing a unique
opportunity to connect with employers.
Students won’t overlook employers that are attending career fairs and/or hosting presentations
and info sessions. We offer a career fair directory and information session calendar so students
may RSVP without complication.
Twitter integration automatically tweets event information to the career services Twitter page.
Our Virtual Fair System allows students to drop off their resumé/CV and chat with employer
contacts online.
They’ll never miss an interview
We offer real-time interview sign-ups which links students to related events so that they may
RSVP in a snap.
Once students sign up, they rarely no-show because we synchronize with student-side
calendaring software, handheld devices, and email and text message reminders. As a reference,
OCR application/bid history, interview sign-ups, event RSVPs and attendance history is logged
in their profile.
Streamline scheduling
Planning and hosting effective workshops is a big deal. With our Workshop Manager, you may
post workshop information to students on-the-fly and target specific student calendars (only
juniors for example).
Streamline your career development activities further with our Counseling Appointment System
that provides students with an appointment calendar and includes each counselor’s/adviser’s
meeting availability.
Students may request time slots with a click, which reduces the normal back-and-forth hassle of
booking meetings. These events also synchronize with calendaring software, handheld devices,
and we even generate email reminders.
Assess everything you do
Assessment and outcome tracking has become a major responsibility for career services offices.
With our Survey Builder, you may draft custom surveys and administer them to your students
online for maximum effectiveness.

9. Our built-in Graduation Survey provides students with an easy online form to submit full-time
employment data (location, salary, bonus, etc.). And SCSM’s survey reporting system enables
simple extraction of comprehensive data.
Need some help making sure your surveys are worded just right? Just let us know, and our
assessment experts will work with you directly to craft the perfect survey.
Employer Interface
A one-stop-shop for employers
Attracting top employers is always challenging, but ABNO has the answer. By leveraging our
One-Stop integrated recruiting portal, employer contacts may browse colleges and universities
and easily request an account with your office.
From our user-friendly Employer Interface, your contacts may manage all their recruiting
activities with your school from a single and integrated web space.
Develop great profiles
Recruiters want to put their best foot forward and SCSM makes it possible! Upon logging in,
employers are prompted to develop a dynamic employer profile for your school.
Profiles may include a company overview, corporate culture, key statistics, and more. Employers
can synchronize their profile across multiple schools, which ensures that your students always
have the most up-to-date information.
We also prompt employer contacts to provide a high resolution logo, photos from career fairs,
info sessions, recruiting videos, a Twitter feed, and a link to their company Facebook page.
Simplify the job posting process
Posting jobs to multiple institutions is a daunting task even for seasoned recruiters. We make it
easy by allowing employers to easily post jobs to multiple schools in minutes.
Posting jobs is truly hassle-free since employers may post without logging in first. While
posting, employers can quickly check spelling, pre-screen candidates, set up multiple office
locations, upload Word™ documents, and more.
We also give employers great tools for managing applicants, even auto-generating applicant
packet PDFs. Employers subscribing to One-Stop are able to integrate with their employer-side
Applicant Tracking System.
Take the guesswork out of resume/CV books
Finding the right candidate doesn’t have to be like looking for a needle in a haystack. With our
Resume/CV Books, employers may access up-to-minute student profile information and
resumes/CV versions.

10. Employers search student profile fields such as major, degree level, industry and location
preferences, and language skills. Combine that with our Resume/CV Keyword Search, and they
always find the perfect candidate!
Employers don’t like reaching out to great candidates only to learn that another organization has
snagged them. Problem solved ABNO automatically remove inactive students and only display
those seeking employment.
Ramp up your on-campus recruiting program
We know that on-campus interview administration can be time consuming. Our On-campus
Recruiting (OCR) module streamlines this process, saving hundreds of hours for staff and
recruiters. Recruiters can complete an easy online interview schedule registration form that
features date and room availability and the ability to attach an information session.
Custom workflow provides staff with tools to easily assign rooms/locations, route through
approval channels, monitor the waitlist, schedule alternates, and send out attractive schedule
packets.
Streamline interview scheduling
Once scheduled to recruit on-campus, employers may then access applicants online and batch
invite candidates to interview. Employers also enjoy the ability to monitor their schedules and
watch students sign up in real-time.
Once the interview schedule is full, we automatically generate an interview packet that includes
their schedule for the day and all related student documents for review prior to the visit.
The interview process can be stressful, and to help guide students through the process, our
Interview Feedback Module allows employer to submit feedback online, which helps students
consistently improve their interview skills.
Host fantastic career fairs
Career fairs are a great way to develop relationships with employers and get them on-campus to
meet your talented students. Our Career Fair Manager (CFM) makes it happen.
We provide employer contacts with an easy-to-use custom online registration form (accessible
without logging in) so that they may quickly register and receive an electronic invoice.
Registered employers may log back in at any time to peruse the list of students that have
RSVP’d, send emails, and generate resume/CV packets of interested students before and after the
events.
Run great presentations
On-campus employers may opt to set up a separate employer presentation/information session to
attract a dedicated audience and let students know what they are all about. Employer contacts
may easily register for these events online, select the custom catering and audio/visual option,
and receive an invoice in real-time.

11. Info Session Manager tracks student RSVPs and attendees for employers and career staff to track
before and after the event.
Easy event management
As soon as an event registration is approved, registering employers receive an attractive email
confirmation that includes venue details, booth number, and directions. SCSM also provides staff
with sophisticated accounts receivable tools to modify invoices on-the-fly, track payments, send
receipts, and run comprehensive reports.
We also support credit card processing and integrate with campus credit card processing services
such as TouchNet™, CASHNet™, CyberSource™, PayPal, Authorize.Net™, and more.
Build a professional network
Want to create a searchable database of prospective alumni mentors and volunteer career
advisers? Post a custom online registration form for alumni and employer contacts to easily
register without even logging in. Confidentiality controls allow mentors/advisers to remain
anonymous or display particular contact information.
Mentors may select their preferred networking activities and throttle the number of connection
requests they receive, which ensures that they are not overwhelmed by inquiries from interested
students.
Reporting & Analytics
Take the whole pie or just a slice
We know that assessment and outcome tracking has become a major responsibility for career
services offices to justify the services they deliver and their operating budget. To help
accomplish this, we provide powerful data extraction and usage tracking tools. And, if you’re in
a rush, we’ll create a custom report for you in a snap.
All of your data at your fingertips
Our Reporting Module allows you to create comprehensive ad hoc reports. From the report
writer screen, you may select any/all fields in the database for extraction. Refine your data set by
filtering against any field, so you can display information by major, by position type, by
created/modified date range, and much more.
CSM archives all records (expired jobs, graduated students, old contacts, etc.) so that you may
pull reports on either active records, archived records, or both.
Analyze your stats and spot trends
View statistics (jobs per employer, student meetings per counselor, and more) by utilizing our
Count feature. By linking tables, you can even juxtapose counts to identify possible correlations.
Do students that come into the career center often get more interviews? Do employers that come
to career fairs hire more students? With SCSM, you will know
Report back to other stake holders at the institution by pulling overall summary statistics (total
jobs by industry, counseling appointments by class year, etc.) by utilizing our report summaries.

12. Sophisticated data analysis and integration
Looking for trends? You can zoom out with our Dashboard Reports to instantly access attractive
charts and graphs to compare data year over year, month to month, and identify trends.
Customization Tools
Your system; your way; right away
Every office is unique, and most administrators want to tailor their system’s interface to align
with their precise vision. Knowing our customers’ desire for interface control, we provide
ultimate customization and configuration capabilities.
Collect data just how you like it
Every office is different and wants their online forms set up according to their preferences. Our
Form Builder gives you ultimate flexibility to add, remove, or edit any field (dropdown, text,
etc.) on-demand. You can choose the field’s location, modify instructions, and set dependencies
only showing certain fields to particular students/alumni. After adding a new field, it is
automatically reportable.
Is your school offering a new major? No problem! Our Picklist Manager allows you to update
dropdown menus and checkbox choices in real-time.
Communicate with a personal touch
SCSM’s custom workflow comes complete with customizable confirmation emails, alerts, and
notifications.
After important actions are taken in the system, students and employers will receive a
personalized note from your office that includes all the necessary information. We support
HTML content and unlimited attachments.
Are students asking similar questions? Are employers expressing similar curiosities? Our Help
Module lets you post common questions and answers, or add custom Light Bulb Hints to the top
of any screen.
Career Fair Manager
Wanna run fantastic career fairs?
Career Fair Manager (CFM) empowers career centers with all the tools to effortlessly administer
all aspects of career fairs.
Your office can move to the cutting edge of efficiency and professionalism, provide your
students with more opportunities to meet more recruiters face-to-face, and enhance your offering
to employers with value-added advertising and sponsorship opportunities and a higher student
turn-out.
Simple registration and payment processing for busy employers
Employers may quickly register – no login required! Once approved, recruiters receive an
attractive email confirmation with venue details, booth number, directions, and more. Plus, we
generate and deliver invoices and payment receipts in real-time.

13. Want to process credit cards? We can either process credit card payments on your behalf or fully
integrate with campus credit card processing vendors such as TouchNet™, CASHNet™,
CyberSource™, PayPal, Authorize.Net™, and more.
Registered employers may then login any time to access a full calendar of events, further develop
their profile, browse an RSVP database of interested students, send student e-mails, and access
an event resume book.
Facilitate student-employer connections
Our job fair is a success because of the tools ABNO provides. I can't imagine our job fair without
it.
Before the event, students can research employers and plot their booth visits. Our online
employer profile database provides students with easy access to available positions, majors
recruited, key statistics, and much more.
Interested students may RSVP and submit their resumes to attending employers online. Upon
arriving at the event, attending students swipe their college ID card and receive an autogenerated name badge.
On the day of the event, automatically generate a print directory of attending employers that
includes logos, advertisements, booth numbers, available positions, etc. With this profile book
in-hand, students will set for success
Plan it, execute it you are in control
The employer registration form, approval workflow, and invoicing process are 100%
customizable. Point and click to confirm new registrants, post received payments, set booth
numbers, and track specific booth requirements.
Leverage our built-in CRM tools to generate excitement, invite prospective employers, and email
personalized, event-related care packages and follow-ups to confirmed attendees before and after
the event.
Career Fair Manager (CFM) also provides a revenue stream to your office. We help you build
creative sponsorship packages and advertising opportunities for employers seeking to enhance
exposure both online and at the venue.
Quickly analyze outcomes
Easy access to data is critical to ensuring the success of present and future fairs. Our reporting
features will enable you to instantly conduct a detailed analysis of the event.
All career fair registration fields are reportable allowing you to capture venue details (numbers of
chairs, electric hook-ups, etc.), accounting info (outstanding charges, payments received, etc.),
student attendance, cancellations, and much more.
Key reports can be stored and re-generated later or copied to build a new report. Reporting
results can easily be exported to Excel and converted to charts and graphs.

14. Counseling Appointment System
Now career counseling staff can focus on what they do best. Our Counseling Appointment
System allows counseling staff to spend more time engaging students and less time managing
their appointment calendars.
This module streamlines all aspects of meeting management to more efficiently schedule
counseling and advising appointments, track notes and follow-ups, and capture statistics.
Take the hassle out of appointment booking
Our friendly appointment sign-up interface eliminates the back-and-forth hassle of the typical
scheduling process. Students see only available dates and times, and designated staff can simply
point-and-click to approve appointment requests.
Our Availability Matrix allows staff to manage their weekly availability in real-time. Personal
appointments and office-wide events (staff meetings, retreats, etc.) may be entered months in
advance and automatically impacts meeting availability.
Individual appointments sync with calendar applications, smart phones, and Facebook. Plus, we
send detailed meeting reminders via email and text so that students and staff don’t forget.
Integrate your calendars
Move to one integrated system for managing all recruiting and career development events and
activities with our integrated office calendar. It allows you to toggle between employer-focused
events and student appointments with a click.
Pull up your calendar to see your personal schedule for the day/week/month or access others’
from a single interface. Our visibility controls ensure that only authorized staff may view private
events and appointments.
We offer full integration with Microsoft Exchange and support iCal and SyncML so that you
may easily synchronize with Outlook, Lotus, and Google Calendars as well as smart phones by
Apple, Blackberry, etc.
Access relevant student data and keep notes
From the calendar, click on a detailed student record to get the “big picture” view a student. You
may access related flags, documents, notes, past application, and event RSVPs from a tabbed
interface.
Our customizable counseling notes allow you to record topics discussed, resources provided, and
much more. Then, set an automatic follow-up reminder so you won’t forget to circle back in the
days ahead.
We understand that student data privacy is critical and have developed user rights to ensure that
only approved staff can view and/or update counseling appointments, notes and follow-ups.
Zoom in, zoom out, see results

15. Our reporting module provides real-time access to all data, so you can generate reports on any
counseling fields within the system. Better yet, you can even include student profile details.
Create general counseling overview reports, or report on specific details such as appointments by
staff member, date, student demographics, no-shows, and more. Our summary statistics also
provide a quick synopsis of results.
Get creative! Each report output may be easily exported to Excel, and our Management
Dashboard generates graphs, charts, and more all on-the-fly.
Credentials Manager
Simplify letters of reference
Are you looking for a way to manage your students’ letters of reference without the mounds of
paper? Then, we recommend Credentials Manager
Online recommendation requests
Requesting recommendations has never been easier. Students may request recommendations
(both confidential and non-confidential) from any person on or off-campus by submitting a
simple online request through the system.
Students receive real-time updates on their status of their recommendation and may follow-up on
pending requests with a click. And if they receive a recommendation offline, they may upload it
in real-time.
Once all requested recommendations are received, students may order credentials packets with
ease. We also provide online payment options for career services offices that would like to
charge students a credential processing fee.
Make life easy for recommenders
To ensure students are receiving their preferred recommendations, we have developed a user
interface for recommenders that make it fast and easy to respond to requests for
recommendations.
Drafting and/or uploading recommendations is painless. Recommenders receive real-time email
notifications of pending recommendation request, with an embedded one-click access link to
direct them to their submission form.
After clicking on the recommendation request link, recommenders are prompted to either upload
a file directly or complete a recommendation from scratch from our built-in rich text editor.
Credential order processing made easy
Once a credential file order has been submitted to your office, you may generate a custombranded credentials packet with a cover page that feature your university’s seal and terms of use.

16. System settings control the work flow process, and once all related documents are received, you
may publish and distribute PDF credentials packets to graduate schools and school districts a
click.
Our Credentials billing system allows your office to charge students and accept credit card or
check payments. Credential Manager also offers batch invoice generation, payment processing,
receipt generation tools.
Enhanced Resume
Looking to help students create great resumes?
The Enhanced Resume Builder 2.0 offers the perfect solution! The module provides the online
tools and professional assistance needed for students to create an unlimited number of cutting
edge resumes and cover letters.
Develop starter outlines, examples and layouts
With our Resume Outline Tool you can offer an unlimited number of “starter” resumes with a
variety of section headers and real-life resume examples. Provide functional outlines, internship
outlines, and much more.
As students enter content, provide your own 200+ action word database and a library of hundreds
of fully custom sample bullets. Students will always find the right word or phrase.
When the time comes for students to design their resume, they can pick from a wealth of
customizable layout styles. And as they peruse layout options, we provide a real-time preview.
No Word™, no problem
Building a resume from scratch has never been easier! Students create custom resumes and cover
letters from a methodical step-by-step interface that gives them complete control of the content
and style.
Along the way, student may add and move around section headers; check spelling; change fonts,
text size, and alignment; update margins; and gauge the number of pages with our virtual page
demarcation.
Students may save completed documents as PDF, Word™, and/or generate web URL for
business cards. Resume and cover letters are automatically stored in the system, which makes it
easier to apply for jobs.
Seamless review and feedback
Creating resumes with professional guidance has never been more critical than with today’s
competitive job market. The Enhanced Resume Builder allows students to seamlessly submit
resumes to you for review and feedback.
Add your critique comments directly on documents and submit your feedback with a click. Staff
may also track the number of times the resume has been submitted for review.

17. Once a resume has been reviewed, students may then review your feedback and easily make the
necessary changes. And with an approved resume in-hand, students may start applying for jobs
immediately.
Experiential Learning
The Experiential Learning module is a comprehensive solution for posting Co-op and Internship
positions, managing applicants, and tracking offers.
It provides an easy-to-use interface for students and employers to document the experience and
submit evaluations.
Streamlined postings system
Our custom co-op/internship program registration form allows you to determine which students
may apply for experiential learning positions. And the experiential learning job form fields are
unique to your co-op/internship program.
Our cyclical posting feature allows a position to open and close automatically during the same
time period every year. Employers may also submit screening criteria to determine eligible
applicants.
We streamline the posting administration process even further by tracking the number of
openings and auto expire postings once the number of placements equals the number of
openings.
Track employer offers and evaluations
Co-op/internship coordinators may determine which student’s applications are referred to
particular employers. You are in full control of the application process with the ability to hide
and forward selected applicants to employers.
Our seamless offer management tools allow employer contacts to invite students to interview in
real-time. Employers are then presented with an easy rank and offer interface to set their list of
preferred candidates.
After ranking students, employers submit offer details online, and then later, log in to complete
an evaluation form for each student that was customized the co-op/internship program staff.
Student offer and evaluation processing
CSM automatically notifies students when offers arrive so they may either rank, accept, or
decline pending offers. After accepting an offer, students may immediately begin documenting
their learning objectives.

18. Students may fill out multiple evaluation forms during their co-op/internship experience.
Students rate their own performance, the employer, and the co-op/internship program itself on a
variety of customized criterion.
We have also eliminated the need of congested inboxes and filing cabinets by giving students the
ability to upload a semester report or other summary documents directly.
Job Kiosks
Job postings anytime, anywhere
Job Kiosk software lets you take career services beyond the office walls! Place Job Kiosks in
popular locations around campus to offer students convenient access to your job board and
opportunities delivered exclusively through your office.
Delivered by Career Services
We know that retaining the identity of you career center is important. You may design the look
and feel of the interfaces to express your office’s unique personality. Students will recognize that
the kiosks are a service provided by your office, not a third party. You may also post a friendly
welcome message to draw attention to the service.
Job Kiosks display opportunities delivered through your office. Students may browse all types of
postings from on-campus interview opportunities to internships to student employment, and
more.
Easy, direct access for students
Students are always on the run and often don’t have time to sit down and look for jobs. Our Job
Kiosks are mobile and bring the job search right where the students are 24 hours a day.
Students only need to swipe their College ID card or punch in their Student ID to access the
resource. Advanced swipe card technology lets you easily track which students are using it.
Job postings can be filtered by jobs the student qualified for, career fair postings, and more.
Students can apply to postings right from the Kiosk, or send job details to their email address for
later review.
Quantify your success
Accurate student usage reports are essential to show the valuable services your office provides.
Our software tracks student usage, identify trends, and see which kiosk locations are most
effective.
Create ad-hoc queries on Kiosk tracking fields, as well as view saved queries and past activity
reports. Reporting results can easily be exported to Excel for graphing purposes.
Mock Interviews
ABNO 's 100% web-based module gives students the ability to conduct and record custom-built
mock interviews, anytime, anywhere. There are thousands of pre-recorded questions students and
advisors may choose from to build the right mock interview. Students may conduct the

19. interviews from any modern web browser, or even their iPhone! In addition to helping students
build the perfect mock-interview, advisors may also provide feedback and rate each student’s
performance.
Anytime - Anywhere
The Mock Interview module allows students to quickly build a list of pre-recorded interview
questions, record their performance, and save it for feedback from advisors. Advisors have the
ability to review the interviews and provide feedback instantaneously.
Mock Interviews On-The-Go
ABNO 's iPhone application allows students to conduct mock interviews and receive feedback
from their advisors while they are on the go. The app is free and easy to setup. Once installed,
students are only a few clicks away from conducting their own personalized mock interview.
Thousands of Pre-Recorded Interviews
Students and institutions have the ability to choose from thousands of pre-recorded interview
questions from a variety of interviewers in more than 30 different categories ranging from
Creativity and Communication to Ethics and Career Plans. Our user-friendly design allows
students to drag and drop questions into their mock interview so they can get started right away.
Counselor Feedback w/Built-in Workflow
Our custom dashboard allows advisors to quickly rate and save a student’s mock interview
performance. Students receive feedback in real-time, and each and every interview rating is
saved, allowing students and advisors to track improvement.
Integrated Strategically with SCSM
The Mock Interview module is strategically integrated throughout the Career Services
Management system. Every student who logs into SCSM will have the ability to quickly and
easily create a mock interview for any job listed.
Next Generation Interviewing
Employers will be able to conduct pre-screening interviews to find the right candidate, quickly.
Students will be able to conduct interviews at their convenience, freeing HR managers to
concentrate on evaluating candidates.
Multi-School Environment
Do multiple career services offices at your institution want to work together without losing their
identity? Our Multi-School Environment (MSE) is the ideal solution for career services centers
interested in integrating while maintaining their own custom system instance.
Integrated student accounts and job board
Implementing a MSE makes it easy for student to access multiple campus career services offices
and increases the number of available job opportunities. Student usernames and passwords are
synchronized across office systems and their core information is portable from office to office.
And once logged in, students may toggle between systems.

20. Students may access an integrated job board to view postings from any office. They can easily
apply to any posting from any office as their uploaded documents always come with them.
Easier access for employers
Are employers getting confused about where to post their jobs at your institution? With MSE,
contacts simply post a job once knowing it will be delivered to all relevant candidates.
Employer contact account information is synchronized across office systems and employer
profiles are portable from office to office. And once logged in, contracts may toggle between
systems with a click.
Collaboration with Control
Each office may independently control its branding, customizations, and system settings. Beyond
that, offices may choose which objects are integrated such as interview schedules, campaigns,
resume books, and more.
MSE offers staff the ability to share information across offices without compromising database
control. We set affiliations on individual records ensuring edit access for the owning office(s),
read-only for others.
Professional Network
Want to create a database of prospective alumni mentors and volunteer career advisers?
Our Professional Network (ProNet) is the answer post a custom online registration form for
alumni and employer contacts to easily register, and then connect interested students with a
mentor. This exclusive school-branded database of professionals, alumni, and mentors also
includes comprehensive search tools and network member confidentiality controls.
Build a great network
Our completely customizable registration form allows managers to capture the key data
necessary to create an accurate, expansive network of mentors. All registration form data can be
collected in convenient ad hoc reports that easily export to Excel. Plus, we enable managers to
control the visibility of mentor profiles to students and provide a “Student View” feature to track
the number of times a student has reviewed a mentor/professionals.
Connect students to the right people
ProNet empowers our office to make connections between our partners and helps us to be the
nexus for building relationships. ProNet offers students a variety of search criteria to make
locating a compatible mentor a snap. Students can search for mentors by: geographic area,
industry, job function, graduation year, and more. Once a potential match is found, students can
“Express Interest” with a click, or save the mentor to a list of “favorites” for future review.
Invaluable career insight and advice

21. Mentors and professionals can register in minutes and enjoy convenient control over their profile
visibility and content. Our seamless registration form does not require the mentor to have an
existing Career Services Manager account. Confidentiality controls allow Network members to
choose what contact information to display (email, phone, mail) and offer the ability to
enable/disable their profile in real-time. Members can also choose to limit the number of times a
student can request interest.
Student Tracking System
Looking for a way to measure student involvement in career services activities?
Our Student Tracking System (STS) features a kiosk interface and swipe card technology so you
can track student event attendance, on-campus interviews, and career center visits. This system
will provide you the tools necessary to share critical statistics on career services traffic and
usage.
Simple check-in
Students are always on the go, and we’ve streamlined the check-in process. Kiosks are mobile
and don’t require an Internet connection so just plug them wherever students go
It’s convenient students only need to swipe their Student ID card or punch in their Student ID.
You’ll know who came through your lobby and who attended your events and when they did it.
At events, we generate student name badges in real-time. In your lobby, we automatically notify
counseling staff that a student has arrived for an appointment.
Customize the user experience. Every office has its own personality. Brand the kiosk look and
feel with custom skins. Customize the entire user experience by posting friendly messages
bubbles (welcome, thank you, etc.) where appropriate.
In your career center, customize the walk-in activities that you’re tracking from interview
coaching to job search assistance to resume critiques. After each swipe, administer surveys to
enhance assessment efforts.
At events, our name badge controls allow you to tailor label content and layout. And students
interviewing on-campus will be able to select from a pre-populated list employers interviewing
that day.
Job postings anytime, anywhere
Our Job Kiosk software takes the career center around campus. Place these kiosks in popular
locations across campus (student union, large dormitories, etc.) to offer students convenient
access to your job board and opportunities delivered exclusively through your office.
Measure success
Accurate student activity reports are essential to show the valuable services your office offers.
We take this assessment to the next level by allowing you to identify trends in student
engagement.

22. This system lets you create ad-hoc queries on all student tracking fields, as well as view saved
queries and past activity reports. Simply save the results to Excel for graphing capabilities.
Holistic Student Records
Are your file cabinets overflowing? Feeling like your student information is disorganized,
disconnected or inaccurate? We aggregate all student information into our holistic student
records that are accessible anytime, from a single database.
Go virtual and go green
Your advisors and staff will love our holistic student records – it’s like having your own virtual
filing cabinet! Now your office can “go green” and never spend another minute digging through
filing cabinets and searching databases.
Plus, unlike filing cabinets, our virtual files are backed by ABNO’s world-class security. We
recognizing that student data privacy is critical, so we have developed user rights to ensure that
only staff you approve can view and/or update advising appointments, notes and follow-ups.
Student data at your fingertips
Staff may simply click on any appointment right from their calendar and immediately access the
student's detailed virtual record to gain the "big picture" view of that student. Access related
flags, documents, advising notes, follow-up actions, sent emails and more.
Our customizable advising notes allow you to capture the information you specifiy, such as
topics discussed, appointment length, and action items. Then, set an automatic follow-up
reminder so you won't forget to circle back in the days ahead.
Document Management
Never lose track of student documents again! Now you can access all student documents from
one web-based interface. Advisors, staff, and students can add and view documents from within
each student's indidivudal record.
Centralize student documents
Looking for an action plan for one student, or an accommodation request for another? Our
centralized document management enables advisors to quickly review and share documents in a
secure environment.
Make documents visible to students or restrict access to only designated staff. Granular user
rights ensure only the appropriate individuals can access student documents.
Help students stay organized
Students may also upload private documents to their account, or choose to share them with their
advisor. We give students the flexibility to upload a wide variety of file types, including Word,
Word Perfect, PPT, and Excel.
Need a student to complete a certain form? Simply add the file to their student record or email it
to them directly, without ever leaving the system.

23. Security and Privacy Compliance
As an organization, ABNO’s highest priority is safeguarding your data. We understand that data
security and privacy of sensitive student information are of the utmost importance to your
institution.
Uncompromising data security
Since our inception in 1997, ABNO has maintained the confidentiality and privacy of millions of
student and employer records to support full compliance with the Family Education Rights and
Privacy Act (FERPA) and the Health Insurance Portability and Accountability Act (HIPAA).
Many companies claim to secure your data, but we back it up with frequent independent
audits. Our facilities are SAS70 Type II compliant and provide the world-class security IT
departments expect. For a list of our current accreditation guidelines, view our awards and
certifications.
You can breathe easy knowing that ABNO is vertically integrated; meaning we never outsource
hosting services, support, or web development. Your relationship is exclusively with ABNO and
never with a 3rd party vendor behind the scenes.
Meet and exceed HIPAA and FERPA obligations
Insight offers several features to assist institutions in meeting their HIPAA and FERPA
compliance obligations. We ensure secure connections by end users and system administrators
and all connections are encrypted.
Access to our servers is based on a need basis and all users require authentication. All data
contained within the Insight system is controlled by you, the client.
In addition, Insight employs user account management using role based access control. This
means that only the staff you authorize can access specific information, such as a student's
documents and advising notes.
Why ABNO Student Career Service Management System?
Enhance Career Services and Sustain Relationships
The Career Services module can generate follow-up letters, verification-letter requests, and
compliance reports based on a college’s accrediting and catalog statements. It also allows
tracking and management of post-graduation placements to assist in proper identification and
cultivation of relationships with alumni and employers.
Develop a Comprehensive Employer Database
The Career Services module enables you to create an employer database, capture specific
contacts from company Websites, and add contact attributes. For example, you can note that the
employer is willing to conduct interviews, be a guest speaker, or participate on advisory boards.
The module also enables you to:
• Track letters, phone calls, and emails
• Review all placement records assigned to specific employer in one area

24. •
Convert an internship/externship to employment with one function key Manage Student
Employment Documents
Your institution can now efficiently manage the many documents necessary for processing
student employment as well as scan, store, and track letters, transcripts, and resumes. The Career
Services module puts important documents and information at your constituents’ fingertips,
increasing student satisfaction and staff efficiency.
Highlight Employable Skills and Education
The module records pertinent information on individual job and geographical preferences,
unique skills, and salary requirements. Creating better ways for employers to search for and
review candidates helps maximize placement rates.
Track Internships and Practicum Courses
You can enable your career services staff to post, match, and then track student participation in
internship and practicum courses.
Develop Effective Placement Demographics
You can use Standard Industrial Classification (SIC) codes to relate course curriculum to a
particular industry. For placement, you can list graduates’ preferences, including geographical
locations, job title codes, categories, and corporate information.
Monitor the Flow of Required Documentation
Analyze placement activities from many perspectives and generate information to comply with
licensing reporting, annual institutional reporting for accrediting bodies, re-licensing
applications, and federal requirements, including IPEDS. Additional reporting capabilities
include:
• Employer master listing
• Available job listings
• Job list summaries
• Graduates needing internships
• Placement stats by time and field of study
• The ABNO Student Career Service Ecosystem Unites Academics and Administration
• Student information system for integrating departments and workflows
• Moodle-based e-Learning for online and blended academic delivery
• Self-service Web portals for students, faculty, administrators, advisors, and employers
• Finance, HR & payroll for fund and net asset accounting and employee self-service
• Performance analytics for a 360° view of multi-campus operations
• CRM solutions for strategic enrollment management, e-advising, and alumni relation
• Fundraising solutions for advancement and foundation programs

25. Faculty & Staff
Career Services offers a variety of ways to work together with the faculty and staff to meet the
career needs of our students via services, programs, resources, and communications. Refer Your
Students:
Career Counseling and Planning
• Drop-in and Individual Career Counseling
• Mock Interviews
• For questions
Programming and Events
• Career Workshops and Events
• For questions
Recruiting and Employer Relations
• Career Network
• On-Campus Interviewing
• Career Fairs
• e-Credentials
• Career Connection
• For questions
Use with Your Students
Career Information Center
Career Services Publications
• Career Guide
• Career Planning News
• Online Resources
Online Workshops
• Career Resource Library
• Vault Online Career Libraries
• Going Global
• Career Beam
• Internships
• Post-Graduation Activities
Parents & Families
Career Services is committed to offering a comprehensive array of programs and services that
support and facilitates career develop for all students. Programs and resources are provided to
assist enrolled students in crystallizing and specifying career goals, expanding knowledge of
career alternative, understanding effective decision-making, and acquiring appropriate strategies
and skills to carry out the process. Furthermore, we assist enrolled students in connecting with
potential employers and graduate schools.
Career Services Will:
• Work with Your Student to Help Him or Her Make Informed Decisions

26. •
•
Drop-in and Individual Career Counseling
Provide Services, Programs, and Resources to Assist Your Student with Career
Exploration, Planning, and Implementation
o Career Network
o Career Fairs
o Career Workshops
o Career Courses for Credit
o Networking Opportunities
o Career Information Center
o Mock Interview Program
Provide Data on the Post-Graduation Activities of Graduates
• Post-Graduation Activities
• Average Starting Salaries
• Percentage of graduates joining the workforce and attending graduate school
• Employers recruiting

27. ALUMNI SERVICE MANAGEMENT SYSTEM SOFTWARE
ABNO Alumni management software helps colleges and universities collect and maintain
accurate contact records for previous students. Admissions departments often find themselves
buried in returned mail as a result of inaccurate alumni data management and quickly find
themselves wasting time on inefficient processes.
Schools sometimes process up to thousands of addresses through their alumni finder and alumni
management software systems in an effort to keep former students' contact information fresh and
accurate. With ABNO software, schools can verify that student contact information is correct
and up to date at every point in the student lifecycle.
An all-inclusive solution for alumni to build professional networks and interest-driven
communities fostering more engagement with your institution, Alumni by ABNO brings alumni,
faculty, and staff together with online engagement, social networking, email marketing, and
event management tools for alumni relations departments, advancement offices, and alumni
associations at institutions of higher education.
Building Connections
• Networking Database
• Alumni LinkedIn Group
• Alumni Career Services Facebook
• Join the Alumni Association
• Job Search Tools
Alumni JOB Search Webinars
• Alumni Career Network Login
• Networking Events
• On-Campus Interviewing
Career Development
• Alumni Expert Series
• Alumni Career Shape
• Calendar of Events
Help JKUAT Staters
• Ways to Help
• Post Jobs for Alumni
• Post Jobs for Students
• Share Stories and Advice
Related Core Features ABNO Alumni Service Management System Software
Alumni Directory
Give Your Alums an Edge
Alumni service management system lets you have your entire Service Management of alums,
donors, and faculty and staff all together under one system, giving your institution an amazing

28. advantage. Your new alums are able to come in and start forming meaningful connections with
seasoned alumni/ae providing them with the edge they need to secure that key internship or job
opportunity upon graduation.
Customize the Information And Security
ABNO recognizes that each institution and its constituents are unique, and therefore require that
particular attributes are visible to the user Service Management , while other aspects must be
kept private.
Using ABNO’s customizable forms editor, you are able to create the perfect form to collect only
the information that is relevant to your users. Also, using the data accessibility matrix, alums can
restrict information to users of their choosing so they can rest assured their information is secure.
Customized Searches Plus Professional Networking
Tired of having a one size fits all search engine? Well, with Alumni Service Management , you
can create and manage the search options so that only the fields you need are seen by users.
Is all your alumni information out on the web on sites like LinkedIn, with no way to access it?
With Alumni Service Management , not only do you give your users the ability to have their own
exclusive online network, but you also gain the ability to pull in their information from other
sites.
Gift Giving
All the Tools You Need for Online Donations
Alumni Service Management comes equipped with a powerful online donation management
suite. Manage all your donations from one intuitive interface. Track donations by user type, date,
amount, and many other criteria.
The system also provides in-depth analysis of all donations and campaigns via the powerful
reporting tools and email tracking options.
Dazzle Potential Donors
Attract donors' attention to your site and donation screen with eye-catching designs produced by
Alumni Service Management 's html editor. Create as many pages as you need to explain exactly
how and why your donors can and should contribute to your institution.
Intelligent Forms to Help Ease the Donation Process
One thing that deters donors is a complicated process. The easier it is to give, the more often
people will want to donate. Using ABNO’s intelligent forms, you can craft a form that reacts to
donors' specific selections. This allows donors to see only the fields that are relevant to them,
which significantly simplifies the donation process.
Email Marketing Suite
Email Marketing Simplified

29. You send emails out to your alums, but how do you know if it is even making a difference? With
Alumni Service Management ’s advanced email marketing tools, you can be sure that your
emails are getting read.
You can see exactly who has opened the email and the date and time it was opened. See exactly
what subject lines get the most attention as well as which links get clicked the most often.
Save Custom Emails
Have an email that you send out periodically? Using Alumni Service’s email marketing tools
allows you to save custom templates of messages directly into the system. So the next time you
need to send the email you can simply select it from the dropdown box and send it out in a matter
of seconds! Save an unlimited amount of custom emails into your Alumni Service Management
system.
Easy to Read Analysis
Ever wonder how effective your communications are? Using an intuitive and easy to understand
interface, you are able to obtain both a general overview of all of your marketing efforts as well
as dive into the data and find out how each outreach was received by an individual user.
With easy to read charts and graphs, we make it easy to see how your alums respond to different
techniques. You may even find that one style works great for new alums but a completely
different one works well for experienced alums.
Event Management
Take Your Event Registration Online
With Alumni Service Management, you are able to manage all your event planning and
monitoring online. Track who will be coming to an event to know exactly how many people you
need to prepare for.
See who came to events throughout the year and see which events were the most popular. Using
this system you will never need to guess about whether an event was successful, you will know
Event Registration Made Simple
Using ABNO’s intuitive event creation forms, users are able to easily handle the creation and
management of events. The event forms feature intelligent fields that can adapt to your responses
to previous fields.
Users are also able to monitor exactly who is coming to an event, and they're allowed to provide
feedback directly to the group administration. This enables the event creators to react
immediately to the response they receive from attendees.
Gather Information about Events
Want to know what events were the most popular? Curious as to which events got the biggest
response? Wonder no more! With Alumni Service Management, you are able to run reports and
export guest lists to excel with the click of a button.

30. You can track exactly who came to what event as well as how many of each type of event you
had in years past in order to help you plan events in the future.
Customizable Event Creation
Having an event and need to know who is interested in volunteering? Add a field to the event
registration that provides your alums with the ability to select any dates and times that they are
free to help.
Using events to get up-to-date information about your alums? With Alumni Service
Management’s customizable event registration form, you can ask them to update any information
you would like and then save that for your use.
Big Events Made Simple
All alumni professionals know that no matter what goes on throughout the year there is one
constant. There is never enough time before Homecoming! With Alumni Service Management,
you can make sure your alums know about all the events you are putting on and even make
reservations for themselves and their family and friends.
Having a dinner where there are multiple choices for dinner? Easily extract lists from Alumni
Service Management to make sure that all those that signed up for a Homecoming dinner has the
right entrée at their table.
Forums and Surveys
Get Instant Feedback
Want to know which initiative will get your donors involved? Alumni Service Management
provides institutions with a Service Management forum for them to share ideas and opinions
with the entire alumni/ae population.
Want to know what events people are most excited about for Homecoming? Post your ideas on
the forums and watch your alums provide you with the feedback you need
Surveys That Get Results
Want to know what your alums thought about an event you recently had? With Alumni Service
Management’s surveying system, you can get instant feedback straight from those individuals
that were there while it is still fresh in their minds.
Wondering what your alums think about your quarterly magazine? Create surveys for alums to
vote on their favorite sections so that you can know which sections your alums read the most
Chapter Management
Easy Chapter Creation

31. Give your alums an easy and intuitive tool to create their own alumni chapters and affinity
groups. Your alums can easily create a group or local chapter for them to connect by meeting up
at local events that can range from a friendly barbeque to a night out at a theater.
Email Communication and Polling of Members
Give your alumni chapter leaders all the tools they need to keep their local chapters involved and
connected. With Alumni Service Management, they can easily send out emails to each other and
try to get together for monthly or even weekly events.
Wanting to get your chapter together for a night out? Use Alumni Service Management polls to
find out which movie and restaurant everyone wants to go to
Reporting & Analytics
Take the Whole Pie or Just a Slice
We recognize that assessment and outcome tracking is essential for Alumni Offices in order to
justify the services they deliver and to identify where they need to focus their efforts in the
future.
To accomplish this, we provide powerful data extraction and usage tracking tools. And, if you're
in a rush, we'll create a custom report for you in a snap.
All of Your Data at Your Fingertips
Our Reporting Module allows you to create comprehensive ad hoc reports. From the report
writer screen, you may select any/all fields in the database for extraction.
Refine your data set by filtering against any field, so you can display information by degree, by
position type, by created/modified date range, and much more.
Alumni Service Management archives all records (graduation date, citizenship, GPA's, etc.) so
that you may pull reports on all your alums.
Analyze Your Stats and Spot Trends
View statistics (job placement, employer, group participation, and more) by utilizing our Count
feature. By linking tables, you can even juxtapose counts to identify possible correlations.
Are alums that have more connections getting more offers? What was the number one employer
of last year's class? With Alumni Service Management, you will know
Report back to other stakeholders at the institution by pulling overall summary statistics
(employees per company, number of contacts per alum, citizenship of each class, etc.) from
within our report summaries.
Sophisticated Data Analysis and Integration
Getting data into a system is one thing, but getting it out is another. We offer an easy "export to
Excel" capability so that you may extract information into a workbook with just a click.

32. Want to push events to your university calendar, post announcements about events to your
website, or utilize Crystal Reports? Our reporting API schedules data feeds to other campus
systems using web services.
Online Customization Tools
Your System, Your Way, Right Away
Every office is unique, and most administrators want to tailor their system's interface to align
with their precise vision.
Knowing our customers' desire for interface control, we provide ultimate customization and
configuration capabilities.
Collect Data Just How You Like It
Every office is different and wants their online forms set up according to their preferences. Our
Form Builder gives you the ultimate flexibility to add, remove, or edit any field (dropdown, text,
etc.) on-demand.
You can choose the field's location, modify instructions, and set dependencies only showing
certain fields to particular alumni/ae. After adding a new field, it is automatically reportable.
Is your institution offering a new degree? No problem! Our Picklist Manager allows you to
update dropdown menus and checkbox choices in real-time.
Communicate With a Personal Touch
Alumni Service Management’s custom workflow comes complete with customizable emails and
announcements.
After important actions are taken in the system, alumni/ae will receive a personalized note from
your office that includes all the necessary information. We support HTML content and unlimited
attachments. Are alumni/ae asking similar questions? Our Help Module lets you post the most
common questions and answers.
Alumni Management System
An Alumni management system promotes interaction among alumni and provides newcomers to
that university / institute with valuable social and professional contacts. Membership also
provides a way for alumni to help each other as well as prospective students, current students,
and young alumni, who seek guidance in pursuing their education and in starting their careers.
All association members can derive satisfaction from developing and implementing programs
that promote the interests of alumni.
Major Objectives:
• Provide Social and professional Interaction among the Alumni and Aspiring
Professionals.
• Sustaining Loyalty and Enthusiasm among Alumni
• Opportunities for Professional Development
Feature List
• Alumni Details

33. Alumni’s News and Events
Search on Various Parameters
MIS Reports
Benefits
• Communicate with old friends, seniors, juniors and batch mates
• University / institute Alumni office can update information about alumni’s whereabouts
• Community Service
• Social Events
• Intellectual Stimulation
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Alumni management software module includes many features like online alumni registration,
online chatting and discussion forum and notice board. Our system software is the only online
alumni system designed to attract attention and keep alumni coming back to the system again
and again.