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About Knowmore
Knowmore, a French software publisher, brings digital and
transformation together to improve enterprise user
performance and engagement with a hands-on practical
experience and business efficiency on strategic applications
such as ERP, CRM, HCM and HRIS.
For over 15 years, the company trains, assists and supports
learners throughout their transformation to create value and
deliver significant improvements in value and performance
for greater business efficiency.
Today, more than 1 million users around the world use
Knowmore’s learning solutions when changing I.S,
deployments or updates of critical applications at Fortune
500 companies, especially in the banking, insurance, defense
and aerospace, telecom and public sectors; and strategic
partnerships with consulting companies.
Knowmore's mission is to provide the world's best software
solution for ‘Augmented User Experience’ and optimizing
business efficiency across complex customer-centric
organizations, and thus providing a better customer
experience.
TRAINING & USER PERFORMANCE SOLUTIONS FOR STRATEGIC
ENTERPRISE APPLICATIONS
We believe in
‘AUGMENTED ENTERPRISE
SOFTWARE USERS’
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USER GUIDANCE &
PERFORMANCE PLATFORM
SECURED KNOWLEDGE
MANAGEMENT PLATFORM
ENTERPRISE APPLICATION
SIMULATION PLATFORM
K-NOW,
INTELLIGENT
DIGITAL
COACHING
SOFTWARE
User Performance. Smart Guidance.
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Optimum User Performance. Smart Guidance.
K-Now is an Intelligent Digital Coaching
software that instantly guides your people
to perform more.…
Need to KNOW more?
How can I create a New Sales
Opportunity from my key
account?
>
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K-NOW, A GPS and a Digital Coaching for any Enterprise Software
Think of it like a GPS, but instead of giving driving directions, K-Now smartly guides users every
step of the way in real time at the point of need on a real enterprise application
Our tool detects the user’s position to provide just-in-time, just enough information, guidance and
warnings
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Why use K-Now? Increased User & Business Performance
• Rapid Employee Training (Onboarding Times) and
Software Adoption
• Increase Revenue and User Adoption
• Improve the User - Customer Experience
• Reduce Business Disruptions, Human Errors &
Support Costs
One of the places where real
life learning takes place is in
the workplace, “on the job”.
K-Now enables your business to perform more by powering up your teams
to successfully complete their online tasks.
Click Here
Would you like to know more
on Opportunity Dashboards? >
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K-Now, Intuitive Context-Intelligent Editor Software
We inform users with targeted and relevant real-time Push Messages
Push Information on policy & process changes automatically to end users
with the context of executing a specific business process
Balloons, Alerts, Pop-ups & Pop-ins, Custom Icons
INFORM USER
GUIDE USER
MONITOR USER
ENGAGED USER
AUGMENTED USER
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K-NOW Smart Services : Discover our Module-Rich Tools
• We provide optional modules for multi-guidance step-by-step tour, user tracking and real
innovative value-added smart custom services
Context-Sensitive User
Guidance Module
Step by step guidance, better
recommendations and
predictions of needs that can
be made & target and
relevant real-time support
GUIDE USER MONITOR USER ENGAGED USER
User & Behavioral
Analytics Module
Step by step guidance, better
recommendations and
predictions of needs that can
be made & target and
relevant real-time support
Data Value-Added
Push Marketing
Module
Empower advanced selling
(push marketing and sales),
support, training and
improved user experience
AUGMENTED USER
Data Value-Added
Gamification &
Collaborative Module
by Liking & Incentives
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Knowmore Customer Testimonials : What Customers Say …
No More Frustrating and Boring Training Tutorials
More Clear Step by Step Guidance
More Great Smart
Digital Coaching to End Users with an Increase
in User Adoption and Data Accuracy
‘Orange Group realizes higher
levels of Business Performance
from their customer support
workforce!
Thanks to K-Now, it removes the
barriers to entry related to software
migration and training and thus,
increases user productivity while
reducing training time and costs.’
More In Work Performance Support
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K-Now, How it works? Step by Step Guidance
• Step-by-Step Guidance in order to create your
own custom walkthroughs, end-users just have
to Click in order to be guided.
• The author who creates the guidance messages,
can easily create several steps that are
strategically to his end-users, he selects the page
and each item.
• The end-user can view the process, where he is
situated, either at the beginning, middle or end,
and just has to click to follow the guidance.
Need to KNOW more?
How can I create a New Sales
Opportunity from my key
account?
>
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K-Now Demo
• K-Now on an online HSBC Enterprise Software
• K-Now on any CRM / ERP / HCM enterprise software
(SalesForce, …)
• K-Now on any Website
• K-Now on A Simulated Sand Box
Note : Implementing K-Now does not require integration or changes to your software or
your website.
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Thank You
& Next Steps…
Knowmore
Knowmore
1, rue Paul Mazy
94200 Ivry-sur-Seine, France
Tel +33 (0)1 46 72 27 03
Fax +33 (0)1 46 72 27 04
www.knowmore365.com
@knowmore365
Youtube.com/c/
knowmore365
Knowmore365
Contact us for a demo
and we’ll show you
how it works!
Your Key Contact
Geraldine Cabannes, CMO Knowmore
Phone : 33 (0)6 86 77 39 21
geraldine.cabannes@knowmore.fr
