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Stuart Allan
+44 7503 696263 | fsallan1@outlook.com
An experienced Financial Conduct Authority (FCA) supervisor with excellent
stakeholder and relationship management skills, I have a broad and deep knowledge
of the financial services sector and a track record of delivering key projects for the
FCA. I have a proven ability to quickly understand complex issues by applying lateral
thinking and sound judgment. I have demonstrated this through my hands on
experience developing the Supervision strategy for the Consumer Credit sector and,
more recently, delivering the FCA Authorisations’ response to the Senior Manager
Regime.
Key Skills
• Stakeholder management - including the ability to negotiate at all levels of
seniority by proving credibility with senior management
• Excellent communication skills - both written and verbal. Extensive experience of
presenting with clarity and confidence both in small groups to a senior audience
internally, and to audiences of firms within the financial services sector
• Highly analytical and strategic - including the ability to assess and challenge risks
across the financial services sector and present complex concepts in original and
engaging ways
Experience
October 04 – Present: Financial Conduct Authority (previously Financial Services
Authority)
Current role: September 14 – Present: Senior Associate, Approved Persons Dept,
Authorisations Division
I am responsible for delivering the division’s response to the Senior Manager Regime.
This includes contributing to the programme of policy development, developing our
risk tolerance and associated processes, and delivering a transitional function for
processing grandfathering notifications (to transition existing banks’ approved
persons to the new regime).
I am also a member of the departmental management team, responsible for managing
the department’s First Line of Defence Controls and reporting directly to the Head of
Department.
Prior role: March 13 – September 14: Senior Associate, Risk and Change Team,
Event Supervision Dept, Supervision Division
As a senior member of the Risk and Change team, I was responsible for delivering the
Consumer Credit Supervision Risk Framework and associated processes for all firms
that undertake consumer credit activities.
Stuart Allan
+44 7503 696263 | fsallan1@outlook.com
Prior role: March 12 – March 13: Supervisor, Banks and Building Societies Team ,
Retail Banks Dept, Supervision Division
I was responsible for the conduct supervision of a portfolio of retail banks and
building societies.
Other achievements:
• Designed and delivered a supervision strategy for credit unions
Prior role: March 11 – March 12: Supervisor, Mortgages and General Insurance
Dept, Supervision Division
Responsible for the supervision of firms within the mortgage and insurance
intermediation sectors
Prior role: November 08 – March 11: Divisional Executive Assistant, Small Firms
and Contact Division
Responsible for all aspects of running the Director’s office and managing the agenda
of the senior management team to ensure they remained focused on key Divisional
and Organisational priorities. Ensuring the Director was fully briefed on new and
developing issues (key high profile policy changes, crystallised or emerging risks,
particularly those that could impact on the FSA’s reputation).
Other achievements:
• Leading and coordinating key strategic work including the design and drafting
of strategic objectives, success measures and People Strategy
• Managing the relationship with key Divisional stakeholders, both internal and
external
• Managing the Division’s £16m budget and headcount
• Drafting internal and external communications,
Prior roles: October 04 – November 08: Associate, Triage Team and Firm Contact
Centre
Across a number of roles within the Triage team and Contact Centre I was responsible
for the analysis of risk and issues in relation to the full range of Small Firms Division
firms; taking swift and decisive action required to mitigate firm risks and dealing with
a range of stakeholders from across the firm population.
June 03 – October 04: Global Home Loans – Mortgage Servicing Contact Centre
Role: Mortgage Services representative
Offering new mortgage and ancillary products to existing borrowers, I provided
information and guidance on existing mortgages and new products as they became
available. I built up significant knowledge of the mortgage sector across a number of
stakeholder areas and liaison with customers, solicitors and IFAs across the sector.
Stuart Allan
+44 7503 696263 | fsallan1@outlook.com
October 00 – June 03: MM Communications Ltd – UK Passport Agency Helpline
Role: Inbound Agent
Guiding customers through the procedure of passport applications, I provided
information on applications, immigration and eligibility to non-UK applicants.
August 98 – October 00: ShopElectric plc
Role: Sales Advisor
Offering extended warranties and credit options. It also included providing an after
sales service as well as merchandising and cash handling
EDUCATION
Sept 96 – June 98: North Down & Ards Institute of F&HE
A Levels – Political Studies (B); Sociology (B); Religious Studies (C)
Sept 90 – June 95: Regent House Grammar School
GCSE – 10 passes, grades A-C including:
Mathematics (A)
English (B)

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Stuart Allan CV Jan 16

  • 1. Stuart Allan +44 7503 696263 | fsallan1@outlook.com An experienced Financial Conduct Authority (FCA) supervisor with excellent stakeholder and relationship management skills, I have a broad and deep knowledge of the financial services sector and a track record of delivering key projects for the FCA. I have a proven ability to quickly understand complex issues by applying lateral thinking and sound judgment. I have demonstrated this through my hands on experience developing the Supervision strategy for the Consumer Credit sector and, more recently, delivering the FCA Authorisations’ response to the Senior Manager Regime. Key Skills • Stakeholder management - including the ability to negotiate at all levels of seniority by proving credibility with senior management • Excellent communication skills - both written and verbal. Extensive experience of presenting with clarity and confidence both in small groups to a senior audience internally, and to audiences of firms within the financial services sector • Highly analytical and strategic - including the ability to assess and challenge risks across the financial services sector and present complex concepts in original and engaging ways Experience October 04 – Present: Financial Conduct Authority (previously Financial Services Authority) Current role: September 14 – Present: Senior Associate, Approved Persons Dept, Authorisations Division I am responsible for delivering the division’s response to the Senior Manager Regime. This includes contributing to the programme of policy development, developing our risk tolerance and associated processes, and delivering a transitional function for processing grandfathering notifications (to transition existing banks’ approved persons to the new regime). I am also a member of the departmental management team, responsible for managing the department’s First Line of Defence Controls and reporting directly to the Head of Department. Prior role: March 13 – September 14: Senior Associate, Risk and Change Team, Event Supervision Dept, Supervision Division As a senior member of the Risk and Change team, I was responsible for delivering the Consumer Credit Supervision Risk Framework and associated processes for all firms that undertake consumer credit activities.
  • 2. Stuart Allan +44 7503 696263 | fsallan1@outlook.com Prior role: March 12 – March 13: Supervisor, Banks and Building Societies Team , Retail Banks Dept, Supervision Division I was responsible for the conduct supervision of a portfolio of retail banks and building societies. Other achievements: • Designed and delivered a supervision strategy for credit unions Prior role: March 11 – March 12: Supervisor, Mortgages and General Insurance Dept, Supervision Division Responsible for the supervision of firms within the mortgage and insurance intermediation sectors Prior role: November 08 – March 11: Divisional Executive Assistant, Small Firms and Contact Division Responsible for all aspects of running the Director’s office and managing the agenda of the senior management team to ensure they remained focused on key Divisional and Organisational priorities. Ensuring the Director was fully briefed on new and developing issues (key high profile policy changes, crystallised or emerging risks, particularly those that could impact on the FSA’s reputation). Other achievements: • Leading and coordinating key strategic work including the design and drafting of strategic objectives, success measures and People Strategy • Managing the relationship with key Divisional stakeholders, both internal and external • Managing the Division’s £16m budget and headcount • Drafting internal and external communications, Prior roles: October 04 – November 08: Associate, Triage Team and Firm Contact Centre Across a number of roles within the Triage team and Contact Centre I was responsible for the analysis of risk and issues in relation to the full range of Small Firms Division firms; taking swift and decisive action required to mitigate firm risks and dealing with a range of stakeholders from across the firm population. June 03 – October 04: Global Home Loans – Mortgage Servicing Contact Centre Role: Mortgage Services representative Offering new mortgage and ancillary products to existing borrowers, I provided information and guidance on existing mortgages and new products as they became available. I built up significant knowledge of the mortgage sector across a number of stakeholder areas and liaison with customers, solicitors and IFAs across the sector.
  • 3. Stuart Allan +44 7503 696263 | fsallan1@outlook.com October 00 – June 03: MM Communications Ltd – UK Passport Agency Helpline Role: Inbound Agent Guiding customers through the procedure of passport applications, I provided information on applications, immigration and eligibility to non-UK applicants. August 98 – October 00: ShopElectric plc Role: Sales Advisor Offering extended warranties and credit options. It also included providing an after sales service as well as merchandising and cash handling EDUCATION Sept 96 – June 98: North Down & Ards Institute of F&HE A Levels – Political Studies (B); Sociology (B); Religious Studies (C) Sept 90 – June 95: Regent House Grammar School GCSE – 10 passes, grades A-C including: Mathematics (A) English (B)