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Identification, evaluation and understand buying behaviour of
customers for operating room tables and lights
Submitted by:
Saurabh Nigam
MBA (Pharm.)
NIPER , Mohali
Summer Intern
Stryker® India
Guided by:
Anuj Agrawal
Marketing Head
Stryker® India
Gunasekaran Jayaraman
Associate Product Manager
Stryker® IndIa
2
Study about
products
Pilot study
Analysis and
verification
of data
Deck about
products
Review and Input
to questionnaires
Market
Research
Presentation
8th June 13th -18th June 20th-24th June 25th-27th June 3rd July-2nd Aug 2nd-4th Aug 4th -8th Aug
90
10
807060
50
40
20
30
110
100
120
Major player are Berchtold , Maquet , Steris , Stryker , Drager , Schaerer , Dr.Mach and etc
2700 and 2950 units sold every year
108 crores of operating room lights market in India
Indian market dominated by foreign players
SCENARIO OF INDIAN MARKET-2013
130 crores of operating tables market in India
OBJECTIVE
Primary objective:-
Identification , evaluation and understand buying behaviour of customers for operating room tables and lights
Secondary objective:-
To assess buying behaviour , characteristics preferences , purchasing decision of customers and preference of
customers for operating room tables and lights
RESEARCH METHODOLOGY
Type of data – Primary data
Research type – Conclusive and Exploratory
Research instrument – Questionnaire
Tool of data collection - A market Research Questionnaire with open-ended as well as close-ended questions
Mode of data collection - One to one interview
Sample Size - 46
Type of questionnaire - Structured
Interview technique - In depth interviews were conducted by using probing method for each question
Target respondents – Anaesthetist , Cardiac surgeons , Neuro surgeons , Ortho surgeons , Onco surgeons
Sampling technique – Convinience sampling based on geography in Delhi,Gurgaon,NCR
NUMBER OF HOSPITALS : NUMBER OF BEDS
32%
20%16%0%
32%
No. of Beds
50-150
150-250
250-350
350-450
450 and more
INFERENCES
• Total no of hospitals in sample size are 25
• Hospitals were selected according to geographical convenience and can make true
representation of the population
• Bed size of no of the hospitals : 16% hospitals has bed size of 250-350 in the sample
• 20% hospitals has bed size of 250-350 in the sample
• 32% hospitals has bed size of 50-150 beds in the sample size
• 32% hospitals has bed size of more than 450 beds in the sample size
DISTRIBUTION:SPECIALTY
Anesthetists
21%
Cardiac
surgeons
22%
Ortho
surgeons
22%
Neuro
surgeons
24%
Onco
surgeons
11%
Specialty No . Specialty No .
Anesthetists 10 Neuro surgeons 11
Cardiac surgeons 10 Onco surgeons 5
Ortho surgeons 10
INFERENCES
Sample size n=46 is divided among the specialty according to convenience and availability of surgeons in the
hospitals.
5 specialties are targetted i.e. Anesthetists , Cardiac surgeons, Ortho surgeons , Neuro surgeons and Onco
surgeons.
QUESTION
1) Procedures performed by health care professionals per month
RELATIVE DISTRIBUTION OF SURGEONS BY NO.OF PROCEDURES PER MONTH
aaINSIGHTS
 32% of surgeons performs less than 50
surgeries/month
 43% of surgeons performs surgeries in a range
of 51-100 surgeries/month
 8% of doctors performs more than 300
surgeries/month
0
2
4
6
8
10
12
14
16
18
<50 51-100 101-150 151-200 201-250 251-300 >300
No. of
doctors
No. of procedures/month
Count
QUESTION
2) Brands of operating room tables and lights which have good products
BRANDS EXPERIENCED BY ANESTHETISTS
Operating tables
Out of sample size of 10 anesthetists,2
anesthetists preferred Berchtold operating tables
2 anesthetists preferred Maquet and Hospitech
operating tables
All Indian brands,Savion,Stryker and cognate
are preferred by 1 anesthetist
Operating lights
 Out of sample size of 10 anesthetists,5
anesthetists preferred Berchtold operating
lights
1 anesthetist preferrred Stryker operating
lights
Drager,Hospimedica,Cognate and other
brands are preferred by 1 anesthetist
1
2
1
2 2
1 1
0
0.5
1
1.5
2
2.5
All Indian
brands
Berchtold cognate hospitech Maquet savion Stryker
Anesthetist n=10
5
1 1 1 1 1
0
1
2
3
4
5
6
Berchtold cognate Drager hospimedica Others Stryker
Anesthetist n=10
BRANDS EXPERIENCED BY CARDIAC SURGEONS
0
0.5
1
1.5
2
2.5
3
3.5
4
4.5
drager Maquet Seimens Steris Stryker
Cardiac surgery n=10
0
0.5
1
1.5
2
2.5
Bechtold
cognate
Drager
Maquet
Seimens
simion
steris
Stryker
Cardiac surgery n=10
Operating tables Operating lights
4 cardiac surgeons preferred Maquet operating
tables
3 cardiac surgeons preferred Stryker operating
tables
1 cardiac surgeons preferred Drager,Seimens and
Steris operating tables
2 cardiac surgeons preferred Drager and Maquet
operating lights
1 cardiac surgeon preferred Berchtold and Stryker
operating lights
Cognate,Siemens,Simion and Steris are preferred
by 1 cardiac surgeon
0
1
2
3
4
5
6
Berchtold cognate janta
pharma
Maquet Seimens Stryker
Neuro surgery
0
0.5
1
1.5
2
2.5
3
3.5
Berchtold cognate Drager janta
pharma
Maquet Others Stryker
Neuro surgery n=11
BRANDS EXPERIENCED BY NEURO SURGEONS
Operating tables
5 neuro surgeons preferred Maquet operating
tables
2 neuro surgeons preferred Berchtold operating
tables
 Cognate,Jantapharma,Seimens and Stryker are
preferred by 1 neuro surgeon
Operating lights
3 neuro surgeons preferrred Drager and Maquet
operating lights
1 neuro surgeon preferred Stryker operating lights
1 neuro surgeon preferred Berchtold operating
lights
Janta pharma and cognate are preferred by 1
neuro surgeons
n=11
Operating tables Operating lights
4 ortho surgeons preferred Stryker operating tables
2 ortho surgeons preferred Maquet operating lights
1 ortho surgeons preferred
Berchtold,Hospitech,Trivitron and Others operating
tables
3 ortho surgeons preferred Maquet operating
lights
2 ortho surgeons preferred Berchtold and Stryker
operating lights
Drager,Hospimedica and others are preferred by 1
ortho surgeon
BRANDS EXPERIENCED BY ORTHO SURGEONS
0
0.5
1
1.5
2
2.5
3
3.5
4
Berchtold
hospitech
Maquet
Others
Stryker
trivitron
Ortho surgery
0
0.5
1
1.5
2
2.5
3
Berchtold
Drager
hospimedica
Maquet
Others
Stryker
Ortho surgeryn=10 n=10
BRANDS EXPERIENCED BY ONCO SURGEONS
Operating tables
Out of sample size of 5 onco surgeons,2 onco
surgeons preferred Cognate operating tables
1 onco surgeon preferred Berchtold operating
tables
Maquet and Schaerer are preferred by 1 onco
surgeon
Operating lights
 Out of sample size of 5 onco surgeons,1 onco
surgeon preferred Berchtold operating lights
1 onco surgeon preferrred Cognate,Maquet
operating lights
Simion and other brands are preferred by 1
onco surgeon
n=5
0
0.5
1
1.5
2
2.5
Berchtold cognate Maquet schaerer
Onco surgery n=5
0
0.2
0.4
0.6
0.8
1
1.2
Berchtold cognate Maquet Others simion
Onco surgery
BRANDS EXPERIENCED BY ALL SURGEONS
Operating tables
14
12
8
10
4
6
2
Berchtold Cognate Hospitech Maquet Savion Stryker SchaererSterisSeimensDrager Trivitron Janta Others
No. of
times
Brands
0
N=46
Most preferred brand
BRANDS EXPERIENCED BY ALL SURGEONS
Operating lights
14
12
8
10
4
6
2
Berchtold Cognate Hospimedica Maquet Simion Stryker SterisSeimensDrager Janta Others
No. of
times
Brands
0
n=46
Most preferred
brand
3)Features of operating room tables and lights that are important while making purchase decision
QUESTION
0%
2%
4%
6%
8%
10%
Imaging
capability
Importanceinpercentage
Patient
positioning abilityHeight adjustment
Weight bearing
capacity
Battery operated
Longitudinal
slide
Crash preventionLevelling
adjustment Mobile table
Others
1 2 3 4 5 6 7 8 9 10
11%
12%
11.3% 11.3% 11.2% 11.2% 10.9% 10.8% 10.8%
10.5%
9.8%
FEATURES OF OPERATING TABLE RATED BY CARDIAC SURGEONS
INFERENCES
Most of the cardiac surgeons preferred levelling adjustment(11%) and height
adjustment(11%) features are most important for an operating room tables
Second imporatnt features preferred are patient positioning ability and mobile table for an
operating table
Others preffered preferred imaging capability,weight bearing capacity and crash prevention
are imporatnt fetures(almost approx 11%)
0%
2%
4%
6%
8%
10%
Imaging
capability
Importanceinpercentage
longitudinal
slide
Mobile table Weight bearing
capacity
Patient positioning
ability
Height
adjustment
Crash preventionLevelling
adjustment Battrey operated
Others
1 2 3 4 5 6 7 8 9 10
11%
12%
13.8% 12.8% 11.7% 11.7% 11.5% 11.5% 11.5%
11.4%
11.3%
FEATURES OF OPERATING TABLE RATED BY ONCO SURGEONS
13%
INFERENCES
Most onco surgeons preferred mobile table (14)%is the most important feature for an operating room tables
Second important feature preferred by onco surgeons is levelling adjustment(13%)
Third important features are battery operated and longitudinal slide(12%)
0%
2%
4%
6%
8%
10%
Imaging
capability
Importanceinpercentage
longitudinal
slide
Mobile table Weight bearing
capacity
Patient positioning
ability
Height
adjustment
Crash prevention
Levelling
adjustment
Battrey operated Others
1 2 3 4 5 6 7 8 9 10
11%
12%
11.3% 11.3% 11.2% 11.2% 10.9% 10.8% 10.8%
10.3%
9.8%
FEATURES OF OPERATING TABLE RATED BY ANESTHETISTS
13%
26
Anesthetist preferred levelling adjustment and height adjustment are the most important features for an
operating room tables
Second important feature preferred by anesthetist are Mobile table and patient positioning ability
Imaging capability is also preferred by anesthetist as important feature for an operating room tables
INFERENCES
0%
2%
4%
6%
8%
10%
Imaging
capability
Importanceinpercentage
longitudinal
slide
Mobile tableWeight bearing
capacity
Patient positioning
ability
Height
adjustment Crash prevention
Levelling
adjustment Battrey operated
Others
1 2 3 4 5 6 7 8 9 10
11%
12%
12.2% 11.7% 11.7% 11.7% 11.2% 10.6% 10.5%
10.1%
9.1%
FEATURES OF OPERATING TABLE RATED BY NEURO SURGEONS
13%
28
INFERENCES
Most of the neuro surgeons preferred Levelling adjustment is the most important feature
Neuro surgeons also preferred Height adjustment,battery operated and crash prevention are the most
important features for an operating room tables
Weight bearing capacity is also preferred by neuro surgeons for operating room tables
0%
2%
4%
6%
8%
10%
Imaging
capability
Importanceinpercentage
longitudinal
slide
Mobile tableWeight bearing
capacity
Patient positioning
ability
Height
adjustment Crash prevention
Levelling
adjustment Battrey operated
Others
1 2 3 4 5 6 7 8 9 10
11%
12%
13.4% 13.3% 11.1% 11.05% 10.8% 10.8% 10.8%
10.8%
8.7%
FEATURES OF OPERATING TABLE RATED BY ORTHO SURGEONS
13%
30
INFERENCES
Ortho surgeons preferred patient positioning ability is the most important features for an operating
room tables
Second important feature preferred by ortho surgeons is imaging capability
0%
2%
4%
6%
8%
10%
Importanceinpercentage
1 2 3 4 5 6 7
11%
12%
17.4% 14.5% 13.7% 13.6% 12.8% 12.5% 11.9%
FEATURES OF OPERATING LIGHTS RATED BY ANESTHETISTS
13%
14%
15%
16%
Light field
size
Homogenous
lights
Shadow free Color select LED Lights Low heat generation Depth of illumination
3.6%
Others
8
32
INFERENCES
Anesthetist preferred light field size(17%) is the most important feature for an operating room lights
Second important feature preferred by anesthetist is homogenous light(14%)
Shadow free(13%) is also one of the important feature preferred by anesthetist for an operating room lights
0%
2%
4%
6%
8%
10%
Importanceinpercentage
1 2 3 4 5 6 7
11%
12%
14.8% 14.3% 14.2% 13.4% 13.1% 13.03% 12.8%
FEATURES OF OPERATING LIGHTS RATED BY CARDIAC SURGEONS
13%
14%
15%
16%
Light field
size
Homogenous
lights
Shadow freeColor select LED LightsLow heat generation Depth of illumination
3.7%
Others
8
34
INFERENCES
Cardiac surgeons preferred homogenous light(15%) is the most important features for an operating room lights
Second important feature preferred by cardiac surgeons are color select(14%) and shadow free(14%)
respectively
Low heat generation(13%) is also preferred by cardiac surgeons as important feature for an operating room
lights
0%
2%
4%
6%
8%
10%
Importanceinpercentage
1 2 3 4 5 6 7
11%
12%
15.4% 14.4% 14.1% 14.1% 14% 12.8% 12.5%
13%
14%
15%
16%
Light field
size
Homogenous
lights
Shadow free Color select LED LightsLow heat generation Depth of illumination
2.3%
Others
8
FEATURES OF OPERATING LIGHT RATED BY ORTHO SURGEON
36
INFERENCES
Ortho surgeons preferred Shadow free(15%) is the most important features for an operating room lights
Second important feature preferred by ortho surgeons is Color select
Homogenous lights and light field size are other features preferred by anesthetist as important feature for an
operating room lights
0%
2%
4%
6%
8%
10%
Importanceinpercentage
1 2 3 4 5 6 7
11%
12%
16.1% 15.7% 15.1% 14.9% 13.4% 13.2%
7.5%
13%
14%
15%
16%
Light field
size
Homogenous
lights
Shadow free Color select LED LightsLow heat generation Depth of illumination
3.8%
Others
8
FEATURES OF OPERATING LIGHT RATED BY NEURO SURGEONS
38
INFERENCES
Neuro surgeons preferred homogenous lights (16%) is the most important features for an operating room
lights
Second important feature preferred by neuro surgeons is shadow free(15%)
0%
2%
4%
6%
8%
10%
Importanceinpercentage
1 2 3 4 5 6 7
11%
12%
13.8% 13.8% 13.8% 12.9% 12.9% 11.8%
11.8%
13%
14%
15%
16%
Light field
size
Homogenous
lights
Shadow free Color select LED LightsLow heat generation Depth of illumination
3.8%
Others
8
FEATURES OF OPERATING LIGHT RATED BY ONCO SURGEONS
40
INFERENCES
Onco surgeons preferred Homogenous lights(14%),Color select(13%),Shadow free(13%) are the most
important features for an operating room lights
Second important features preferred by onco surgeons are Low heat generation(13%) and Depth of
illumination(13%) respectively
Light field size(12%) and LED lights(12%) are also preferred by anesthetist as important feature for an operating
room tables
QUESTION
4)Brands of operating room tables and lights which surgeons prefer to buy in future
BRANDS PREFERENCE BY ANESTHETISTS IN FUTURE
Operating tables
Operating lights
Berchtold
50%
Maquet
10%
No brand
10%
Stryker
30%
Berchtold
50%
Maquet
10%
No brand
10%
Stryker
30%
 50% anesthetists preferred Berchtold
operating tables in future
 30% anesthetists preferred Stryker operating
tables in future
 10% anesthetists preferred Maquet operating
tables in future
 50% anesthetists preferred Berchtold
operating lightsin future
 30% anesthetists preferred Stryker operating
lights in future
 10% anesthetists preferred Maquet operating
lights in future
n=10
n=10
BRANDS PREFERENCE BY CARDIAC SURGEONS IN FUTURE
Operating tables Operating lights
40% cardiac surgeons preferred Maquet
operating tables in future
30% cardiac surgeons preferred Stryker
operating tables in future
20% and 10% cardiac surgeons preferred
Berchtold and Steris operating tables respectively
50% cardiac surgeons preferred Maquet for
operating lights in future
20% cardiac surgeons preferred Berchtold
operating lights in future
10% cardiac surgeons preferred Stryker and Steris
operating lights in future
Berchtold
20%
Maquet
40%
Steris
10%
Stryker
30%
Berchtold
20%
Drager
10%
Maquet
50%
Steris
10% Stryker
10%
n=10 n=10
BRANDS PREFERENCE BY NEURO SURGEONS IN FUTURE
Operating tables
64% neuro surgeons preferred Maquet operating
tables in future
18% neuro surgeons preferred Berchtold
operating tables in future
 18% neuro surgeons preferred Stryker operating
tables in future
Operating lights
73% neuro surgeons preferred Maquet operating
lights in future
9% neuro surgeons preferred Stryker operating
lights in future
9% neuro surgeons preferred Berchtold operating
lights
9% neuro surgeons preferred Drager operating
lights in future
Berchtold
18%
Maquet
64%
Stryker
18%
Berchtold
9% Drager
9%
Maquet
73%
Stryker
9%
n=11
n=11
Operating tables Operating lights
50% ortho surgeons preferred Stryker operating
tables in future
30% ortho surgeons preferred Berchtold operating
tables in future
20% ortho surgeons preferred Maquet operating
tables in future
BRANDS PREFERENCE BY ORTHO SURGEONS IN FUTURE
Berchtold
30%
Maquet
20%
Stryker
50%
Berchtold
30%
Maquet
20%
Stryker
50%
50% ortho surgeons preferred Stryker operating
lights in future
30% ortho surgeons preferred Berchtold operating
lights in future
20% ortho surgeons preferred Maquet operating
lights in future
n=10 n=10
Operating tables
60% onco surgeons preferred Berchtold
operating tables
20% onco surgeons preferred Maquet
operating tables
20% onco surgeons preferred Schaerer
operating tables
Operating lights
BRANDS PREFERENCE BY ONCO SURGEONS IN FUTURE
Berchtold
60%
Maquet
20%
Schaerer
20%
Berchtold
60%
Maquet
20%
Schaerer
20%
60% onco surgeons preferred Berchtold
operating lights
20% onco surgeons preferred Maquet
operating lights
20% onco surgeons preferred Schaerer
operating lights
n=5
n=5
BRANDS PREFERENCE BY SURGEONS IN FUTURE
33%
33%
2%
28%
2% 2%
operating tables
Berchtold
Maquet
No brand
Stryker
Steris
Schaerer
Operating tables
BRANDS PREFERENCE BY SURGEONS IN FUTURE
Operating lights
31%
38%
2%
22%
5%
2%
0%
operating lights
Berchtold
Maquet
No brand
Stryker
Drager
Steris
Cognate
QUESTION
5)Surgical procedures benefited by operating room tables and lights
SURGICAL PROCEDURES
Anesthetist:-
1)Transplantation
2)Orthopedic procedures
3)Hip and Knee replacements
4)Urinal surgeries
5)Neuro surgical procedures
6)Spine surgeries
7)General surgeries
8)Joint replacement
9)Neural procedures
Cardiac surgery:-
1)Angiography-It is a medical imaging technique used to visualize the inside,
or lumen, of blood vessels and organs of the body, with particular interest in
the arteries, veins, and the heart chambers.
2)Angioplasty-surgical repair or unblocking of a blood vessel, especially a
coronary artery
3)CABG-Coronary artery bypass grafting (CABG) is a type of surgery that
improves blood flow to the heart. Surgeons use CABG to treat people who
have severe coronary heart disease (CHD).
4)AVR-Aortic Valve Replacement (AVR) through open heart surgery is a
common treatment for severe aortic stenosis.
5)MICS-Minimal invasive cardiac surgery
SURGICAL PROCEDURES
Neuro surgery:-
1)Congenital surgeries-
Congenital heart defect
corrective surgery fixes or treats a
heart defect that a child is born with.
2)Surgeries of tumours
3)Epilepsy neurosurgeries-Epilepsy
surgery is a procedure that either
removes or isolates the area of your
brain where seizures begin. It is a
treatment option for people whose
seizures are not well controlled with
medication.
4)Neural surgeries
Ortho surgery:-
1)Joint replacement
2)Total Knee replacement(TKR)
3)Total Hip replacement(THR)
4)Knee surgeries
5)Sports injuries like tennis elbow
surgeries
Onco surgery:-
1)Lumpectomy- Sometimes
known as a tylectomy) is a
surgical removal of a discrete
portion or "lump" of breast,
usually in the treatment of
malignant tumor or breast
cancer
2)Lymph node biopsy-Lymph
node biopsy is a test in which a
lymph node or a piece of a
lymph node is removed for
examination under a microscope
3)Malignant tumours surgeries
QUESTION
6) Recommendation of operating room tables and light by surgeons in last five years
RECOMMENDATION OF PRODUCTS
0
1
2
3
4
5
6
7
8
9
No Yes No Yes N/A No Yes N/A No Yes N/A No Yes N/A
Anesthetist Cardiac surgery Neuro surgery Onco surgery Ortho surgery
No.of times
Specialty
No
Yes
n=46
RECOMMENDATION OF PRODUCTS
Yes
35%
No
65%
QUESTION
If the operating room tables and lights are recommended by surgeons in last five years then brand name
RECOMMENDATION OF BRANDS
Specialty Brands reco. No.of specialties
Anesthetist All Indian brands 1
No brand 9
Cardiac surgeon Maquet 3
No brand 7
Neuro surgeon Hospitech 1
Maquet 5
No brand 5
Onco surgeon Berchtold 2
No brand 3
Ortho surgeon Maquet 1
No brand 9n=46
0
1
2
3
4
5
6
7
8
9
10
AllIndianbrands
nobrand
maquet
nobrand
hospitech
maquet
nobrand
Berchtold
nobrand
maquet
nobrand
Anesthetist Cardiac
surgery
Neuro surgery Onco surgery Ortho surgery
7)Level of involvement of health care professional in purchasing of operating room tables and lights
QUESTION
LEVEL OF INVOLVEMENT
According to Ortho surgeons
22%
19%
21%
18%
20% Specialty
Anesthetist
Onco surgeons
Neuro surgeons
Cardiac surgeons
Gastroenterology
n=10
 22% is the level of involvement of anesthetist
 21% is the level of involvement of neuro
surgeons
 20% is the level of involvement of gastro
surgeons
 19% is the level of involvement of onco
surgeons
 18% is the level of involvement of cardiac
surgeons
According to neuro surgeons
25%
19%
19%
19%
18%
Specialty
Anesthetist
Ortho surgeons
Onco surgeons
Cardiac surgeons
Gastroenterology
 25% is the level of involvement of
anesthetist in purchasing of operating tables
and lights
 19% each is the level of involvement of
ortho surgeons,onco surgeons and cardiac
surgeons
 18% gastro surgeons play role in purcahsing
of operating tables and lightsn=11
LEVEL OF INVOLVEMENT
 According to cardiac surgeon,26% is the level of involvement
of anaesthetists
 21% onco surgeons play role in purchasing of operating room
tables and lights
 20% ortho surgeons and 20% gastro surgeons play role in
purchasing of operating room tables and lights
 13% is the level of involvement of neuro surgeons
According to cardiac surgeons
According to anesthetist  According to anesthetists,21% cardiac surgeons and 21%
neuro surgeons play role in purchasing of operating room
tables and lights
 20% ortho surgeons play role in purchasing of operating
room tables and lights
 19% ontho surgeons and 19% gastro surgeons play role in
purchasing of operating room tables and lights
26%
20%
21%
13%
20%
Specialty
Anesthetist
Ortho surgeons
Onco surgeons
Neuro surgeons
Gastroenterology
20%
19%
21%
21%
19% Specialty
Anesthetist
Onco surgeons
Neuro surgeons
Cardiac surgeons
Gastroenterology
n=10
n=10
LEVEL OF INVOLVEMENT
gg Inference
 21% is the level of involvement of anesthetist
in purchasing of operating tables and lights
 20% is the level of involvement of ortho
surgeons in purchasing of operating tables and
lights
 20% is the level of involvement of cardiac
surgeons in purchasing of operating tables and
lights
 20% is the level of involvement of onco
surgeons in purchasing of operating tables and
lights
 19% is the level of involvement of
gastroenterology in purchasing of operating
tables and lights
21%
20%
20%
20%
19% specialty
Anesthetist
Ortho surgeons
Neuro surgeons
Cardiac surgeons
Gastroenterology
According to onco surgeons
n-=5
QUESTION
8) What forum provide maximum product information about the products?
PRODUCT INFORMATION
90% of anesthetists preferrred medical conferences as
the best forum for maximum product information if
customers wants to purchase operating tables and lights
60% of cardiac surgeons preferred medical
conferences as the best forum for maximum product
information if customers wants to purchase
operating tables and lights
0
1
2
3
4
5
6
7
8
9
10
company website medical conferences
Anesthetist
n=10
0
1
2
3
4
5
6
7
add in
magazines
company
product
symposium
company
website
medical
conferences
product expo
Cardiac surgery n=10
0
1
2
3
4
5
6
company
product
symposium
company
website
medical
conferences
product expo
Neuro surgery
0
1
2
3
4
5
6
7
8
add in magazines medical
conferences
product expo
Ortho surgery
60% of neuro surgeons
preferred medical
conferences as the best
forum
30% of neuro surgeons
preffered product expo as the
best forum
10% each of neuro
surgeons preferred company
website and com.product
symp as the best forum
80% of ortho surgeons
preferred medical
conferences as the best forum
for maximum product
information
10% each of ortho surgeons
preferred add in magazines
and product expo as the best
forum for maximum product
information
0
1
2
3
4
5
medical conferences
Onco surgery n=5
All the onco surgeons preferred
medical conferences as the best forum
for maximum product information if
customers want to buy operating
tables and operating lights
n=11
n=10
64
PRODUCT INFORMATION
74%
4%
7%
4% 11% Medical conferences
Add in magazines
Company website
Company product
symposium
Product expo
QUESTION
9)During a conference , if company display operating room tables and lights at the booth probability of health
care professionals to visit these booths
PROBABILITY OF CONFERENCES VISIT
0
2
4
6
8
10
12
somewhat
probable
neutral somewhat
probable
somewhat
probable
very
probable
somewhat
probable
very
probable
somewhat
probable
very
proabable
Anesthetist Cardiac surgery Neuro surgery Onco surgery Ortho surgery
No. of times
Specialty
n=46
Somewhat
probable
Very probable
Neutral
PROBABILITY OF CONFERENCES VISIT
91%
7%
2%
somewhat probable
very probable
neutral
QUESTION
10)If company organized product symposium and product demos then probability of health care professionals to
attend
PROBABILITY OF HEALTH CARE PROFESSIONALS TO ATTEND
0
1
2
3
4
5
6
7
8
9
10
somewhat
probable
neutral somewhat
probable
somewhat
probable
very
probable
somewhat
probable
very
probable
neutral somewhat
improbable
somewhat
probable
Anesthetist Cardiac surgery Neuro surgery Onco surgery Ortho surgery
10
1
9 9
2
4
1 1 1
8
n=46
Somewhat probable
Neutral
Very probable
Somewhat improbable
 All the anesthetist(Max probability) have probability to attend product demos and product symposium
 9 cardiac and neuro surgeons have probability to attend product demos and product symposium
 4 onco surgeons and 8 orthopedic surgeons have probability to attend product demos and product symposium
QUESTION
11)Best forum to showcase operating tables and lights for surgeons to understand features and benefits
RECOMMENDED FORUM BY SURGEONS
0
1
2
3
4
5
6
Add in
magazines
advertisement internet medical
conferences
product Expo
Anesthetist n=10
0
1
2
3
4
5
6
Add in
magazines
company
product
symposium
Exhibitions medical
conferences
product Expo
Cardiac surgery
50% of anesthetist preferred medical conferences as the best
forum for surgeons to understand features of operating tables
and lights
20% % of anesthetist preferred medical conferences as the
best forum for surgeons
10% preferred advertisement and product expo as best forum
50% of cardiac surgeons preferred medical conferences as the
best forum for surgeons to understand features of operating tables
and lights
20% % of cardiac surgeons preferred product expo as the best
forum for surgeons
n=10
40% of neuro surgeons
preferred product expo as the
best forum
30% of neuro surgeons
preffered medical conferences
as the best forum
20% each of neuro surgeons
preferred company product
symp as the best forum
40% of ortho surgeons
preferred medical
conferences as the best forum
for maximum product
information
20% each of ortho surgeons
preferred product expo as
the best forum for maximum
product information
40% of ortho surgeons preferred
medical conferences as the best forum
for maximum product information if
customers want to buy operating tables
and operating lights
n=11
0
1
2
3
4
company
product
symposium
medical
conferences
no suggestion product Expo
Neuro surgery n=11
0
0.5
1
1.5
2
medical
conferences
no suggestion product Expo
Onco surgery n=5
0
0.5
1
1.5
2
2.5
3
3.5
4
Addinmagazines
companywebsite
Majororthopedic…
medicalconferences
nobrand
nosuggestion
productExpo
Ortho surgery n=10
73
RECOMMENDED FORUM BY SURGEONS
0
1
2
3
4
5
6
Addinmagazines
advertisement
internet
medicalconferences
productExpo
Addinmagazines
companyproduct…
Exhibitions
medicalconferences
productExpo
companyproduct…
medicalconferences
nosuggestion
productExpo
medicalconferences
nosuggestion
productExpo
Addinmagazines
companywebsite
Majororthopedic…
medicalconferences
nobrand
nosuggestion
productExpo
Anesthetist Cardiac surgery Neuro surgery Onco surgery Ortho surgery n=46
specialty
74
50% anesthetist preferred medical conferences as the best forum
50% cardiac surgeons preferred medical conferences as the best forum
40% neuro surgeons preferred product expo as the best forum
20% onco surgeons preferred medical conferences as the best forum
40% ortho surgeons preferred medical conferences as the best forum
RECOMMENDED FORUM BY SURGEONS
CONCLUSION
The market for Operating room tables and lights is growing at an accelerated rate with focus on specialized
healthcare, with larger expansions by corporate hospital sensing a huge potential in un-tapped Indian masses
Government of India investing in the healthcare sector by opening a large number of institutes across India
and initiating better healthcare schemes for common people
The main growth drivers for OT lights and tables are increased specialized surgical interventional
procedures and advancement in technology to upgrade the operation room to customized OR or integration
OR
Trend in OT lights is toward the innovative combination of multi-facet reflectors with high-tech LED where
these facets generate unlimited beam paths for a homogeneous light beam and glare-free light field. Color-
cast shadows are reduced to a minimum
 Anesthetists preferred Berchtold operating tables and operating lights
 Most of the cardiac surgeons preferred Maquet operating tables and Drager operating lights
 Neuro surgeons are using Maquet operating room tables and Drager operating room lights
 Stryker operating tables is top most choice for Ortho surgeons may it be replacement surgeries,Total hip
replacement(THR),Total knee replacement(TKR) surgeries and bariatric surgeries
 Onco surgeons preferred Berchtold operating room lights for their surgical procedures
 Height adjustment,Mobile table and levelling adjustment are the most demanded fetures in operating room
tables and Homogenous light,Shadow free and Color select are most demanded features in operating room
lights
 Most of the anesthetists preferred Berchtold operating tables and lights
 Cardiac surgeons preferred Maquet operating room tables and lights
 Neuro surgeons preferred Maquet operating room tables and lights
 Ortho surgeons preferred Stryker operating room tables and lights
 Onco surgeons preferred Berchtold operating room tables and lights for their surgical procedures
76
77
Neuro surgeon recommended Maquet most of the times in hospitals
Anesthetists play a major role in the purchase of operating room tables and lights
Medical conference is the most recommended forum for obtaining product information
 In 2013, Indian operating room tables market is estimated at Rs. 130 crore with the sales of 2750 units. The
indigenous segment with 2000 units constitutes 72 percent of the total market, in volume terms.
 In 2013, the Indian OT lights market is estimated at 108 crore, with 2900 units in volume terms
 Anesthetist preferred Berchtold brand most so there is a need to involve anesthetist recommendation
regarding the operating tables and lights
 Neuro surgeons and Cardiac surgeons using Maquet mostly so there is need for Stryker to know the lacking
points in these above specifies specialty
 Stryker is the top most choice for Orthopedic surgeons so market can be enhanced and can be penetrated by
involving ortho surgeons in the tedproduct specification and design so that other specialities can also be
penetrated in future through the cutting edge technologies
 Height adjustment,Levelling adjustment in operating room tables and homogenous lights and color select
in operating room lights are most requires features so Stryker-Berchtold can increase their position in market
through Operon D series operating tables and Chromophare F generation operating lights
78
RECOMMENDATION
 Onco surgeons preferred Berchtold operating room lights for their surgical procedures so advancement can
be done and market can be tapped by penetrating in this speciality
 Most of the surgeons and health care professionals are not aware about the fact that Berchtold is now a part
of Stryker so there is a need to increase awareness among surgeons through brochure,guides and magazines
of Stryker so that they become more knowledgeable about the Stryker-Berchtold products
 Most of the surgeons prefers Medical conference is the best way to obtain product information so
awareness about the products can be increased cy conducting more medical conference and inviting majorly
surgeons in the conference so that they become aware about the Stryker brand and recommend the
products of Stryker in future
 Product expo should be done in order to create awareness among healthcare professional about the
products of Stryker
 Stryker through Operon D series operating tables which has greater weight capacity can incease its market
potential
 Cost should be affordable so they hospitals can switch from Indian brands to Stryker
79
RECOMMENDATION
 Indraprastha Apollo hospital has 22 operation theatre and it has many branches as well
 But they are using only Berchtold brand in urology operation thetre and general surgeries operation theatre
 According to Manish Sharma,Member of biomedical engineering department of Apollo hospital:-
 Total no. of operation theatres-22
 Brands using-a)Operating room tables-Maquet,Berchtold,Schaerer
 b)Operating room lights-Simion,Maquet,Berchtold and Indian brand
80
CASE STUDY
OPERATION THEATRES OPERATING TABLES OPERATING LIGHTS
Oncology surgical Cognate Simion
Cardiac surgery Maquet Simion
Urology and general
surgeries
Cognate Berchtold
 So,there is a need to increase market in such hospitals as they are big and ready to buy capital items of good
quality so Stryker should approach these hospitals in order to increase potential
 Dr.Santosh(Anesthetist) Paras hospital-We are using Berchtold lights and it is really good as compare to
other companies
 Ganga Ram hospital is willing to take services of Stryker products
81
CASE STUDY
Thank youANY……????

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Stryker (Saurabh Nigam)

  • 1. Identification, evaluation and understand buying behaviour of customers for operating room tables and lights Submitted by: Saurabh Nigam MBA (Pharm.) NIPER , Mohali Summer Intern Stryker® India Guided by: Anuj Agrawal Marketing Head Stryker® India Gunasekaran Jayaraman Associate Product Manager Stryker® IndIa
  • 2. 2 Study about products Pilot study Analysis and verification of data Deck about products Review and Input to questionnaires Market Research Presentation 8th June 13th -18th June 20th-24th June 25th-27th June 3rd July-2nd Aug 2nd-4th Aug 4th -8th Aug
  • 3. 90 10 807060 50 40 20 30 110 100 120 Major player are Berchtold , Maquet , Steris , Stryker , Drager , Schaerer , Dr.Mach and etc 2700 and 2950 units sold every year 108 crores of operating room lights market in India Indian market dominated by foreign players SCENARIO OF INDIAN MARKET-2013 130 crores of operating tables market in India
  • 4. OBJECTIVE Primary objective:- Identification , evaluation and understand buying behaviour of customers for operating room tables and lights Secondary objective:- To assess buying behaviour , characteristics preferences , purchasing decision of customers and preference of customers for operating room tables and lights
  • 5. RESEARCH METHODOLOGY Type of data – Primary data Research type – Conclusive and Exploratory Research instrument – Questionnaire Tool of data collection - A market Research Questionnaire with open-ended as well as close-ended questions Mode of data collection - One to one interview Sample Size - 46 Type of questionnaire - Structured Interview technique - In depth interviews were conducted by using probing method for each question Target respondents – Anaesthetist , Cardiac surgeons , Neuro surgeons , Ortho surgeons , Onco surgeons Sampling technique – Convinience sampling based on geography in Delhi,Gurgaon,NCR
  • 6. NUMBER OF HOSPITALS : NUMBER OF BEDS 32% 20%16%0% 32% No. of Beds 50-150 150-250 250-350 350-450 450 and more
  • 7. INFERENCES • Total no of hospitals in sample size are 25 • Hospitals were selected according to geographical convenience and can make true representation of the population • Bed size of no of the hospitals : 16% hospitals has bed size of 250-350 in the sample • 20% hospitals has bed size of 250-350 in the sample • 32% hospitals has bed size of 50-150 beds in the sample size • 32% hospitals has bed size of more than 450 beds in the sample size
  • 8. DISTRIBUTION:SPECIALTY Anesthetists 21% Cardiac surgeons 22% Ortho surgeons 22% Neuro surgeons 24% Onco surgeons 11% Specialty No . Specialty No . Anesthetists 10 Neuro surgeons 11 Cardiac surgeons 10 Onco surgeons 5 Ortho surgeons 10
  • 9. INFERENCES Sample size n=46 is divided among the specialty according to convenience and availability of surgeons in the hospitals. 5 specialties are targetted i.e. Anesthetists , Cardiac surgeons, Ortho surgeons , Neuro surgeons and Onco surgeons.
  • 10. QUESTION 1) Procedures performed by health care professionals per month
  • 11. RELATIVE DISTRIBUTION OF SURGEONS BY NO.OF PROCEDURES PER MONTH aaINSIGHTS  32% of surgeons performs less than 50 surgeries/month  43% of surgeons performs surgeries in a range of 51-100 surgeries/month  8% of doctors performs more than 300 surgeries/month 0 2 4 6 8 10 12 14 16 18 <50 51-100 101-150 151-200 201-250 251-300 >300 No. of doctors No. of procedures/month Count
  • 12. QUESTION 2) Brands of operating room tables and lights which have good products
  • 13. BRANDS EXPERIENCED BY ANESTHETISTS Operating tables Out of sample size of 10 anesthetists,2 anesthetists preferred Berchtold operating tables 2 anesthetists preferred Maquet and Hospitech operating tables All Indian brands,Savion,Stryker and cognate are preferred by 1 anesthetist Operating lights  Out of sample size of 10 anesthetists,5 anesthetists preferred Berchtold operating lights 1 anesthetist preferrred Stryker operating lights Drager,Hospimedica,Cognate and other brands are preferred by 1 anesthetist 1 2 1 2 2 1 1 0 0.5 1 1.5 2 2.5 All Indian brands Berchtold cognate hospitech Maquet savion Stryker Anesthetist n=10 5 1 1 1 1 1 0 1 2 3 4 5 6 Berchtold cognate Drager hospimedica Others Stryker Anesthetist n=10
  • 14. BRANDS EXPERIENCED BY CARDIAC SURGEONS 0 0.5 1 1.5 2 2.5 3 3.5 4 4.5 drager Maquet Seimens Steris Stryker Cardiac surgery n=10 0 0.5 1 1.5 2 2.5 Bechtold cognate Drager Maquet Seimens simion steris Stryker Cardiac surgery n=10 Operating tables Operating lights 4 cardiac surgeons preferred Maquet operating tables 3 cardiac surgeons preferred Stryker operating tables 1 cardiac surgeons preferred Drager,Seimens and Steris operating tables 2 cardiac surgeons preferred Drager and Maquet operating lights 1 cardiac surgeon preferred Berchtold and Stryker operating lights Cognate,Siemens,Simion and Steris are preferred by 1 cardiac surgeon
  • 15. 0 1 2 3 4 5 6 Berchtold cognate janta pharma Maquet Seimens Stryker Neuro surgery 0 0.5 1 1.5 2 2.5 3 3.5 Berchtold cognate Drager janta pharma Maquet Others Stryker Neuro surgery n=11 BRANDS EXPERIENCED BY NEURO SURGEONS Operating tables 5 neuro surgeons preferred Maquet operating tables 2 neuro surgeons preferred Berchtold operating tables  Cognate,Jantapharma,Seimens and Stryker are preferred by 1 neuro surgeon Operating lights 3 neuro surgeons preferrred Drager and Maquet operating lights 1 neuro surgeon preferred Stryker operating lights 1 neuro surgeon preferred Berchtold operating lights Janta pharma and cognate are preferred by 1 neuro surgeons n=11
  • 16. Operating tables Operating lights 4 ortho surgeons preferred Stryker operating tables 2 ortho surgeons preferred Maquet operating lights 1 ortho surgeons preferred Berchtold,Hospitech,Trivitron and Others operating tables 3 ortho surgeons preferred Maquet operating lights 2 ortho surgeons preferred Berchtold and Stryker operating lights Drager,Hospimedica and others are preferred by 1 ortho surgeon BRANDS EXPERIENCED BY ORTHO SURGEONS 0 0.5 1 1.5 2 2.5 3 3.5 4 Berchtold hospitech Maquet Others Stryker trivitron Ortho surgery 0 0.5 1 1.5 2 2.5 3 Berchtold Drager hospimedica Maquet Others Stryker Ortho surgeryn=10 n=10
  • 17. BRANDS EXPERIENCED BY ONCO SURGEONS Operating tables Out of sample size of 5 onco surgeons,2 onco surgeons preferred Cognate operating tables 1 onco surgeon preferred Berchtold operating tables Maquet and Schaerer are preferred by 1 onco surgeon Operating lights  Out of sample size of 5 onco surgeons,1 onco surgeon preferred Berchtold operating lights 1 onco surgeon preferrred Cognate,Maquet operating lights Simion and other brands are preferred by 1 onco surgeon n=5 0 0.5 1 1.5 2 2.5 Berchtold cognate Maquet schaerer Onco surgery n=5 0 0.2 0.4 0.6 0.8 1 1.2 Berchtold cognate Maquet Others simion Onco surgery
  • 18. BRANDS EXPERIENCED BY ALL SURGEONS Operating tables 14 12 8 10 4 6 2 Berchtold Cognate Hospitech Maquet Savion Stryker SchaererSterisSeimensDrager Trivitron Janta Others No. of times Brands 0 N=46 Most preferred brand
  • 19. BRANDS EXPERIENCED BY ALL SURGEONS Operating lights 14 12 8 10 4 6 2 Berchtold Cognate Hospimedica Maquet Simion Stryker SterisSeimensDrager Janta Others No. of times Brands 0 n=46 Most preferred brand
  • 20. 3)Features of operating room tables and lights that are important while making purchase decision QUESTION
  • 21. 0% 2% 4% 6% 8% 10% Imaging capability Importanceinpercentage Patient positioning abilityHeight adjustment Weight bearing capacity Battery operated Longitudinal slide Crash preventionLevelling adjustment Mobile table Others 1 2 3 4 5 6 7 8 9 10 11% 12% 11.3% 11.3% 11.2% 11.2% 10.9% 10.8% 10.8% 10.5% 9.8% FEATURES OF OPERATING TABLE RATED BY CARDIAC SURGEONS
  • 22. INFERENCES Most of the cardiac surgeons preferred levelling adjustment(11%) and height adjustment(11%) features are most important for an operating room tables Second imporatnt features preferred are patient positioning ability and mobile table for an operating table Others preffered preferred imaging capability,weight bearing capacity and crash prevention are imporatnt fetures(almost approx 11%)
  • 23. 0% 2% 4% 6% 8% 10% Imaging capability Importanceinpercentage longitudinal slide Mobile table Weight bearing capacity Patient positioning ability Height adjustment Crash preventionLevelling adjustment Battrey operated Others 1 2 3 4 5 6 7 8 9 10 11% 12% 13.8% 12.8% 11.7% 11.7% 11.5% 11.5% 11.5% 11.4% 11.3% FEATURES OF OPERATING TABLE RATED BY ONCO SURGEONS 13%
  • 24. INFERENCES Most onco surgeons preferred mobile table (14)%is the most important feature for an operating room tables Second important feature preferred by onco surgeons is levelling adjustment(13%) Third important features are battery operated and longitudinal slide(12%)
  • 25. 0% 2% 4% 6% 8% 10% Imaging capability Importanceinpercentage longitudinal slide Mobile table Weight bearing capacity Patient positioning ability Height adjustment Crash prevention Levelling adjustment Battrey operated Others 1 2 3 4 5 6 7 8 9 10 11% 12% 11.3% 11.3% 11.2% 11.2% 10.9% 10.8% 10.8% 10.3% 9.8% FEATURES OF OPERATING TABLE RATED BY ANESTHETISTS 13%
  • 26. 26 Anesthetist preferred levelling adjustment and height adjustment are the most important features for an operating room tables Second important feature preferred by anesthetist are Mobile table and patient positioning ability Imaging capability is also preferred by anesthetist as important feature for an operating room tables INFERENCES
  • 27. 0% 2% 4% 6% 8% 10% Imaging capability Importanceinpercentage longitudinal slide Mobile tableWeight bearing capacity Patient positioning ability Height adjustment Crash prevention Levelling adjustment Battrey operated Others 1 2 3 4 5 6 7 8 9 10 11% 12% 12.2% 11.7% 11.7% 11.7% 11.2% 10.6% 10.5% 10.1% 9.1% FEATURES OF OPERATING TABLE RATED BY NEURO SURGEONS 13%
  • 28. 28 INFERENCES Most of the neuro surgeons preferred Levelling adjustment is the most important feature Neuro surgeons also preferred Height adjustment,battery operated and crash prevention are the most important features for an operating room tables Weight bearing capacity is also preferred by neuro surgeons for operating room tables
  • 29. 0% 2% 4% 6% 8% 10% Imaging capability Importanceinpercentage longitudinal slide Mobile tableWeight bearing capacity Patient positioning ability Height adjustment Crash prevention Levelling adjustment Battrey operated Others 1 2 3 4 5 6 7 8 9 10 11% 12% 13.4% 13.3% 11.1% 11.05% 10.8% 10.8% 10.8% 10.8% 8.7% FEATURES OF OPERATING TABLE RATED BY ORTHO SURGEONS 13%
  • 30. 30 INFERENCES Ortho surgeons preferred patient positioning ability is the most important features for an operating room tables Second important feature preferred by ortho surgeons is imaging capability
  • 31. 0% 2% 4% 6% 8% 10% Importanceinpercentage 1 2 3 4 5 6 7 11% 12% 17.4% 14.5% 13.7% 13.6% 12.8% 12.5% 11.9% FEATURES OF OPERATING LIGHTS RATED BY ANESTHETISTS 13% 14% 15% 16% Light field size Homogenous lights Shadow free Color select LED Lights Low heat generation Depth of illumination 3.6% Others 8
  • 32. 32 INFERENCES Anesthetist preferred light field size(17%) is the most important feature for an operating room lights Second important feature preferred by anesthetist is homogenous light(14%) Shadow free(13%) is also one of the important feature preferred by anesthetist for an operating room lights
  • 33. 0% 2% 4% 6% 8% 10% Importanceinpercentage 1 2 3 4 5 6 7 11% 12% 14.8% 14.3% 14.2% 13.4% 13.1% 13.03% 12.8% FEATURES OF OPERATING LIGHTS RATED BY CARDIAC SURGEONS 13% 14% 15% 16% Light field size Homogenous lights Shadow freeColor select LED LightsLow heat generation Depth of illumination 3.7% Others 8
  • 34. 34 INFERENCES Cardiac surgeons preferred homogenous light(15%) is the most important features for an operating room lights Second important feature preferred by cardiac surgeons are color select(14%) and shadow free(14%) respectively Low heat generation(13%) is also preferred by cardiac surgeons as important feature for an operating room lights
  • 35. 0% 2% 4% 6% 8% 10% Importanceinpercentage 1 2 3 4 5 6 7 11% 12% 15.4% 14.4% 14.1% 14.1% 14% 12.8% 12.5% 13% 14% 15% 16% Light field size Homogenous lights Shadow free Color select LED LightsLow heat generation Depth of illumination 2.3% Others 8 FEATURES OF OPERATING LIGHT RATED BY ORTHO SURGEON
  • 36. 36 INFERENCES Ortho surgeons preferred Shadow free(15%) is the most important features for an operating room lights Second important feature preferred by ortho surgeons is Color select Homogenous lights and light field size are other features preferred by anesthetist as important feature for an operating room lights
  • 37. 0% 2% 4% 6% 8% 10% Importanceinpercentage 1 2 3 4 5 6 7 11% 12% 16.1% 15.7% 15.1% 14.9% 13.4% 13.2% 7.5% 13% 14% 15% 16% Light field size Homogenous lights Shadow free Color select LED LightsLow heat generation Depth of illumination 3.8% Others 8 FEATURES OF OPERATING LIGHT RATED BY NEURO SURGEONS
  • 38. 38 INFERENCES Neuro surgeons preferred homogenous lights (16%) is the most important features for an operating room lights Second important feature preferred by neuro surgeons is shadow free(15%)
  • 39. 0% 2% 4% 6% 8% 10% Importanceinpercentage 1 2 3 4 5 6 7 11% 12% 13.8% 13.8% 13.8% 12.9% 12.9% 11.8% 11.8% 13% 14% 15% 16% Light field size Homogenous lights Shadow free Color select LED LightsLow heat generation Depth of illumination 3.8% Others 8 FEATURES OF OPERATING LIGHT RATED BY ONCO SURGEONS
  • 40. 40 INFERENCES Onco surgeons preferred Homogenous lights(14%),Color select(13%),Shadow free(13%) are the most important features for an operating room lights Second important features preferred by onco surgeons are Low heat generation(13%) and Depth of illumination(13%) respectively Light field size(12%) and LED lights(12%) are also preferred by anesthetist as important feature for an operating room tables
  • 41. QUESTION 4)Brands of operating room tables and lights which surgeons prefer to buy in future
  • 42. BRANDS PREFERENCE BY ANESTHETISTS IN FUTURE Operating tables Operating lights Berchtold 50% Maquet 10% No brand 10% Stryker 30% Berchtold 50% Maquet 10% No brand 10% Stryker 30%  50% anesthetists preferred Berchtold operating tables in future  30% anesthetists preferred Stryker operating tables in future  10% anesthetists preferred Maquet operating tables in future  50% anesthetists preferred Berchtold operating lightsin future  30% anesthetists preferred Stryker operating lights in future  10% anesthetists preferred Maquet operating lights in future n=10 n=10
  • 43. BRANDS PREFERENCE BY CARDIAC SURGEONS IN FUTURE Operating tables Operating lights 40% cardiac surgeons preferred Maquet operating tables in future 30% cardiac surgeons preferred Stryker operating tables in future 20% and 10% cardiac surgeons preferred Berchtold and Steris operating tables respectively 50% cardiac surgeons preferred Maquet for operating lights in future 20% cardiac surgeons preferred Berchtold operating lights in future 10% cardiac surgeons preferred Stryker and Steris operating lights in future Berchtold 20% Maquet 40% Steris 10% Stryker 30% Berchtold 20% Drager 10% Maquet 50% Steris 10% Stryker 10% n=10 n=10
  • 44. BRANDS PREFERENCE BY NEURO SURGEONS IN FUTURE Operating tables 64% neuro surgeons preferred Maquet operating tables in future 18% neuro surgeons preferred Berchtold operating tables in future  18% neuro surgeons preferred Stryker operating tables in future Operating lights 73% neuro surgeons preferred Maquet operating lights in future 9% neuro surgeons preferred Stryker operating lights in future 9% neuro surgeons preferred Berchtold operating lights 9% neuro surgeons preferred Drager operating lights in future Berchtold 18% Maquet 64% Stryker 18% Berchtold 9% Drager 9% Maquet 73% Stryker 9% n=11 n=11
  • 45. Operating tables Operating lights 50% ortho surgeons preferred Stryker operating tables in future 30% ortho surgeons preferred Berchtold operating tables in future 20% ortho surgeons preferred Maquet operating tables in future BRANDS PREFERENCE BY ORTHO SURGEONS IN FUTURE Berchtold 30% Maquet 20% Stryker 50% Berchtold 30% Maquet 20% Stryker 50% 50% ortho surgeons preferred Stryker operating lights in future 30% ortho surgeons preferred Berchtold operating lights in future 20% ortho surgeons preferred Maquet operating lights in future n=10 n=10
  • 46. Operating tables 60% onco surgeons preferred Berchtold operating tables 20% onco surgeons preferred Maquet operating tables 20% onco surgeons preferred Schaerer operating tables Operating lights BRANDS PREFERENCE BY ONCO SURGEONS IN FUTURE Berchtold 60% Maquet 20% Schaerer 20% Berchtold 60% Maquet 20% Schaerer 20% 60% onco surgeons preferred Berchtold operating lights 20% onco surgeons preferred Maquet operating lights 20% onco surgeons preferred Schaerer operating lights n=5 n=5
  • 47. BRANDS PREFERENCE BY SURGEONS IN FUTURE 33% 33% 2% 28% 2% 2% operating tables Berchtold Maquet No brand Stryker Steris Schaerer Operating tables
  • 48. BRANDS PREFERENCE BY SURGEONS IN FUTURE Operating lights 31% 38% 2% 22% 5% 2% 0% operating lights Berchtold Maquet No brand Stryker Drager Steris Cognate
  • 49. QUESTION 5)Surgical procedures benefited by operating room tables and lights
  • 50. SURGICAL PROCEDURES Anesthetist:- 1)Transplantation 2)Orthopedic procedures 3)Hip and Knee replacements 4)Urinal surgeries 5)Neuro surgical procedures 6)Spine surgeries 7)General surgeries 8)Joint replacement 9)Neural procedures Cardiac surgery:- 1)Angiography-It is a medical imaging technique used to visualize the inside, or lumen, of blood vessels and organs of the body, with particular interest in the arteries, veins, and the heart chambers. 2)Angioplasty-surgical repair or unblocking of a blood vessel, especially a coronary artery 3)CABG-Coronary artery bypass grafting (CABG) is a type of surgery that improves blood flow to the heart. Surgeons use CABG to treat people who have severe coronary heart disease (CHD). 4)AVR-Aortic Valve Replacement (AVR) through open heart surgery is a common treatment for severe aortic stenosis. 5)MICS-Minimal invasive cardiac surgery
  • 51. SURGICAL PROCEDURES Neuro surgery:- 1)Congenital surgeries- Congenital heart defect corrective surgery fixes or treats a heart defect that a child is born with. 2)Surgeries of tumours 3)Epilepsy neurosurgeries-Epilepsy surgery is a procedure that either removes or isolates the area of your brain where seizures begin. It is a treatment option for people whose seizures are not well controlled with medication. 4)Neural surgeries Ortho surgery:- 1)Joint replacement 2)Total Knee replacement(TKR) 3)Total Hip replacement(THR) 4)Knee surgeries 5)Sports injuries like tennis elbow surgeries Onco surgery:- 1)Lumpectomy- Sometimes known as a tylectomy) is a surgical removal of a discrete portion or "lump" of breast, usually in the treatment of malignant tumor or breast cancer 2)Lymph node biopsy-Lymph node biopsy is a test in which a lymph node or a piece of a lymph node is removed for examination under a microscope 3)Malignant tumours surgeries
  • 52. QUESTION 6) Recommendation of operating room tables and light by surgeons in last five years
  • 53. RECOMMENDATION OF PRODUCTS 0 1 2 3 4 5 6 7 8 9 No Yes No Yes N/A No Yes N/A No Yes N/A No Yes N/A Anesthetist Cardiac surgery Neuro surgery Onco surgery Ortho surgery No.of times Specialty No Yes n=46
  • 55. QUESTION If the operating room tables and lights are recommended by surgeons in last five years then brand name
  • 56. RECOMMENDATION OF BRANDS Specialty Brands reco. No.of specialties Anesthetist All Indian brands 1 No brand 9 Cardiac surgeon Maquet 3 No brand 7 Neuro surgeon Hospitech 1 Maquet 5 No brand 5 Onco surgeon Berchtold 2 No brand 3 Ortho surgeon Maquet 1 No brand 9n=46 0 1 2 3 4 5 6 7 8 9 10 AllIndianbrands nobrand maquet nobrand hospitech maquet nobrand Berchtold nobrand maquet nobrand Anesthetist Cardiac surgery Neuro surgery Onco surgery Ortho surgery
  • 57. 7)Level of involvement of health care professional in purchasing of operating room tables and lights QUESTION
  • 58. LEVEL OF INVOLVEMENT According to Ortho surgeons 22% 19% 21% 18% 20% Specialty Anesthetist Onco surgeons Neuro surgeons Cardiac surgeons Gastroenterology n=10  22% is the level of involvement of anesthetist  21% is the level of involvement of neuro surgeons  20% is the level of involvement of gastro surgeons  19% is the level of involvement of onco surgeons  18% is the level of involvement of cardiac surgeons According to neuro surgeons 25% 19% 19% 19% 18% Specialty Anesthetist Ortho surgeons Onco surgeons Cardiac surgeons Gastroenterology  25% is the level of involvement of anesthetist in purchasing of operating tables and lights  19% each is the level of involvement of ortho surgeons,onco surgeons and cardiac surgeons  18% gastro surgeons play role in purcahsing of operating tables and lightsn=11
  • 59. LEVEL OF INVOLVEMENT  According to cardiac surgeon,26% is the level of involvement of anaesthetists  21% onco surgeons play role in purchasing of operating room tables and lights  20% ortho surgeons and 20% gastro surgeons play role in purchasing of operating room tables and lights  13% is the level of involvement of neuro surgeons According to cardiac surgeons According to anesthetist  According to anesthetists,21% cardiac surgeons and 21% neuro surgeons play role in purchasing of operating room tables and lights  20% ortho surgeons play role in purchasing of operating room tables and lights  19% ontho surgeons and 19% gastro surgeons play role in purchasing of operating room tables and lights 26% 20% 21% 13% 20% Specialty Anesthetist Ortho surgeons Onco surgeons Neuro surgeons Gastroenterology 20% 19% 21% 21% 19% Specialty Anesthetist Onco surgeons Neuro surgeons Cardiac surgeons Gastroenterology n=10 n=10
  • 60. LEVEL OF INVOLVEMENT gg Inference  21% is the level of involvement of anesthetist in purchasing of operating tables and lights  20% is the level of involvement of ortho surgeons in purchasing of operating tables and lights  20% is the level of involvement of cardiac surgeons in purchasing of operating tables and lights  20% is the level of involvement of onco surgeons in purchasing of operating tables and lights  19% is the level of involvement of gastroenterology in purchasing of operating tables and lights 21% 20% 20% 20% 19% specialty Anesthetist Ortho surgeons Neuro surgeons Cardiac surgeons Gastroenterology According to onco surgeons n-=5
  • 61. QUESTION 8) What forum provide maximum product information about the products?
  • 62. PRODUCT INFORMATION 90% of anesthetists preferrred medical conferences as the best forum for maximum product information if customers wants to purchase operating tables and lights 60% of cardiac surgeons preferred medical conferences as the best forum for maximum product information if customers wants to purchase operating tables and lights 0 1 2 3 4 5 6 7 8 9 10 company website medical conferences Anesthetist n=10 0 1 2 3 4 5 6 7 add in magazines company product symposium company website medical conferences product expo Cardiac surgery n=10
  • 63. 0 1 2 3 4 5 6 company product symposium company website medical conferences product expo Neuro surgery 0 1 2 3 4 5 6 7 8 add in magazines medical conferences product expo Ortho surgery 60% of neuro surgeons preferred medical conferences as the best forum 30% of neuro surgeons preffered product expo as the best forum 10% each of neuro surgeons preferred company website and com.product symp as the best forum 80% of ortho surgeons preferred medical conferences as the best forum for maximum product information 10% each of ortho surgeons preferred add in magazines and product expo as the best forum for maximum product information 0 1 2 3 4 5 medical conferences Onco surgery n=5 All the onco surgeons preferred medical conferences as the best forum for maximum product information if customers want to buy operating tables and operating lights n=11 n=10
  • 64. 64 PRODUCT INFORMATION 74% 4% 7% 4% 11% Medical conferences Add in magazines Company website Company product symposium Product expo
  • 65. QUESTION 9)During a conference , if company display operating room tables and lights at the booth probability of health care professionals to visit these booths
  • 66. PROBABILITY OF CONFERENCES VISIT 0 2 4 6 8 10 12 somewhat probable neutral somewhat probable somewhat probable very probable somewhat probable very probable somewhat probable very proabable Anesthetist Cardiac surgery Neuro surgery Onco surgery Ortho surgery No. of times Specialty n=46 Somewhat probable Very probable Neutral
  • 67. PROBABILITY OF CONFERENCES VISIT 91% 7% 2% somewhat probable very probable neutral
  • 68. QUESTION 10)If company organized product symposium and product demos then probability of health care professionals to attend
  • 69. PROBABILITY OF HEALTH CARE PROFESSIONALS TO ATTEND 0 1 2 3 4 5 6 7 8 9 10 somewhat probable neutral somewhat probable somewhat probable very probable somewhat probable very probable neutral somewhat improbable somewhat probable Anesthetist Cardiac surgery Neuro surgery Onco surgery Ortho surgery 10 1 9 9 2 4 1 1 1 8 n=46 Somewhat probable Neutral Very probable Somewhat improbable  All the anesthetist(Max probability) have probability to attend product demos and product symposium  9 cardiac and neuro surgeons have probability to attend product demos and product symposium  4 onco surgeons and 8 orthopedic surgeons have probability to attend product demos and product symposium
  • 70. QUESTION 11)Best forum to showcase operating tables and lights for surgeons to understand features and benefits
  • 71. RECOMMENDED FORUM BY SURGEONS 0 1 2 3 4 5 6 Add in magazines advertisement internet medical conferences product Expo Anesthetist n=10 0 1 2 3 4 5 6 Add in magazines company product symposium Exhibitions medical conferences product Expo Cardiac surgery 50% of anesthetist preferred medical conferences as the best forum for surgeons to understand features of operating tables and lights 20% % of anesthetist preferred medical conferences as the best forum for surgeons 10% preferred advertisement and product expo as best forum 50% of cardiac surgeons preferred medical conferences as the best forum for surgeons to understand features of operating tables and lights 20% % of cardiac surgeons preferred product expo as the best forum for surgeons n=10
  • 72. 40% of neuro surgeons preferred product expo as the best forum 30% of neuro surgeons preffered medical conferences as the best forum 20% each of neuro surgeons preferred company product symp as the best forum 40% of ortho surgeons preferred medical conferences as the best forum for maximum product information 20% each of ortho surgeons preferred product expo as the best forum for maximum product information 40% of ortho surgeons preferred medical conferences as the best forum for maximum product information if customers want to buy operating tables and operating lights n=11 0 1 2 3 4 company product symposium medical conferences no suggestion product Expo Neuro surgery n=11 0 0.5 1 1.5 2 medical conferences no suggestion product Expo Onco surgery n=5 0 0.5 1 1.5 2 2.5 3 3.5 4 Addinmagazines companywebsite Majororthopedic… medicalconferences nobrand nosuggestion productExpo Ortho surgery n=10
  • 73. 73 RECOMMENDED FORUM BY SURGEONS 0 1 2 3 4 5 6 Addinmagazines advertisement internet medicalconferences productExpo Addinmagazines companyproduct… Exhibitions medicalconferences productExpo companyproduct… medicalconferences nosuggestion productExpo medicalconferences nosuggestion productExpo Addinmagazines companywebsite Majororthopedic… medicalconferences nobrand nosuggestion productExpo Anesthetist Cardiac surgery Neuro surgery Onco surgery Ortho surgery n=46 specialty
  • 74. 74 50% anesthetist preferred medical conferences as the best forum 50% cardiac surgeons preferred medical conferences as the best forum 40% neuro surgeons preferred product expo as the best forum 20% onco surgeons preferred medical conferences as the best forum 40% ortho surgeons preferred medical conferences as the best forum RECOMMENDED FORUM BY SURGEONS
  • 75. CONCLUSION The market for Operating room tables and lights is growing at an accelerated rate with focus on specialized healthcare, with larger expansions by corporate hospital sensing a huge potential in un-tapped Indian masses Government of India investing in the healthcare sector by opening a large number of institutes across India and initiating better healthcare schemes for common people The main growth drivers for OT lights and tables are increased specialized surgical interventional procedures and advancement in technology to upgrade the operation room to customized OR or integration OR Trend in OT lights is toward the innovative combination of multi-facet reflectors with high-tech LED where these facets generate unlimited beam paths for a homogeneous light beam and glare-free light field. Color- cast shadows are reduced to a minimum
  • 76.  Anesthetists preferred Berchtold operating tables and operating lights  Most of the cardiac surgeons preferred Maquet operating tables and Drager operating lights  Neuro surgeons are using Maquet operating room tables and Drager operating room lights  Stryker operating tables is top most choice for Ortho surgeons may it be replacement surgeries,Total hip replacement(THR),Total knee replacement(TKR) surgeries and bariatric surgeries  Onco surgeons preferred Berchtold operating room lights for their surgical procedures  Height adjustment,Mobile table and levelling adjustment are the most demanded fetures in operating room tables and Homogenous light,Shadow free and Color select are most demanded features in operating room lights  Most of the anesthetists preferred Berchtold operating tables and lights  Cardiac surgeons preferred Maquet operating room tables and lights  Neuro surgeons preferred Maquet operating room tables and lights  Ortho surgeons preferred Stryker operating room tables and lights  Onco surgeons preferred Berchtold operating room tables and lights for their surgical procedures 76
  • 77. 77 Neuro surgeon recommended Maquet most of the times in hospitals Anesthetists play a major role in the purchase of operating room tables and lights Medical conference is the most recommended forum for obtaining product information
  • 78.  In 2013, Indian operating room tables market is estimated at Rs. 130 crore with the sales of 2750 units. The indigenous segment with 2000 units constitutes 72 percent of the total market, in volume terms.  In 2013, the Indian OT lights market is estimated at 108 crore, with 2900 units in volume terms  Anesthetist preferred Berchtold brand most so there is a need to involve anesthetist recommendation regarding the operating tables and lights  Neuro surgeons and Cardiac surgeons using Maquet mostly so there is need for Stryker to know the lacking points in these above specifies specialty  Stryker is the top most choice for Orthopedic surgeons so market can be enhanced and can be penetrated by involving ortho surgeons in the tedproduct specification and design so that other specialities can also be penetrated in future through the cutting edge technologies  Height adjustment,Levelling adjustment in operating room tables and homogenous lights and color select in operating room lights are most requires features so Stryker-Berchtold can increase their position in market through Operon D series operating tables and Chromophare F generation operating lights 78 RECOMMENDATION
  • 79.  Onco surgeons preferred Berchtold operating room lights for their surgical procedures so advancement can be done and market can be tapped by penetrating in this speciality  Most of the surgeons and health care professionals are not aware about the fact that Berchtold is now a part of Stryker so there is a need to increase awareness among surgeons through brochure,guides and magazines of Stryker so that they become more knowledgeable about the Stryker-Berchtold products  Most of the surgeons prefers Medical conference is the best way to obtain product information so awareness about the products can be increased cy conducting more medical conference and inviting majorly surgeons in the conference so that they become aware about the Stryker brand and recommend the products of Stryker in future  Product expo should be done in order to create awareness among healthcare professional about the products of Stryker  Stryker through Operon D series operating tables which has greater weight capacity can incease its market potential  Cost should be affordable so they hospitals can switch from Indian brands to Stryker 79 RECOMMENDATION
  • 80.  Indraprastha Apollo hospital has 22 operation theatre and it has many branches as well  But they are using only Berchtold brand in urology operation thetre and general surgeries operation theatre  According to Manish Sharma,Member of biomedical engineering department of Apollo hospital:-  Total no. of operation theatres-22  Brands using-a)Operating room tables-Maquet,Berchtold,Schaerer  b)Operating room lights-Simion,Maquet,Berchtold and Indian brand 80 CASE STUDY OPERATION THEATRES OPERATING TABLES OPERATING LIGHTS Oncology surgical Cognate Simion Cardiac surgery Maquet Simion Urology and general surgeries Cognate Berchtold
  • 81.  So,there is a need to increase market in such hospitals as they are big and ready to buy capital items of good quality so Stryker should approach these hospitals in order to increase potential  Dr.Santosh(Anesthetist) Paras hospital-We are using Berchtold lights and it is really good as compare to other companies  Ganga Ram hospital is willing to take services of Stryker products 81 CASE STUDY