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Strayer university htm 150 homework help (2)
- 1. Strayer-University HTM 150 Homework Help (2) Get help for Strayer-University HTM 150. We provide assignment, homework, discussions and case studies help for all subject Strayer-University for Session 2015-2016 Strayer HTM 150 Week 3 Quiz Question1Hospitalityorganizationshave usedthe conceptof themingto • Question2 Accordingto Carl Sewell,signsserveall the followingpurposesEXCEPT • Question3 5 outof 5 points Functional congruence inthe environmentrefers to • Question4 5 outof 5 points
- 2. The entertainmentcontrol system(ECS) atDisney’sthe MagicKingdomdoesall of the following EXCEPT • Question5 5 outof 5 points A leanenvironmentworksbestinsituationswhenguests • Question6 5 outof 5 points Hospitalitymanagersneedtoknow aboutthe information-processingcapabilitiesof the brainin orderto • Question7 Accordingto the environmental model inthe chapter,guestsrespondtoenvironmental cuesin one of twoways: • Question8 5 outof 5 points As discussedinthe textbook,aguestcan respondtoa service settinginall of these waysEXCEPT • Question9 5 outof 5 points To maintainthe fantasyillusioninathemedservice setting,
- 3. • Question10 Themingthe guestexperience • Question11 5 outof 5 points Symbolsare • Question12 5 outof 5 points Throughwhat theydo,say, andwrite,culture-drivenorganizationsseektodefineall of the followingEXCEPT • Question13 An organization’sculture • Question14 5 outof 5 points The most importantinfluence onanyorganizational culture is • Question15 5 outof 5 points
- 4. Mores are • Question16 5 outof 5 points Whichof these is LEAST importanttoan organization’sculture? • Question17 Subcultures SelectedAnswer: • Question18 A professional groupknownforhavingastrongculture is SelectedAnswer: • Question19 5 outof 5 points
- 5. Relatingtothe outside worldreferstohow membersof the organization • Question20 5 outof 5 points Anotherwayof transmittingcultural beliefs,values,andnormsisthrough http://www.justquestionanswer.com/viewanswer_detail/Strayer-HTM-150-Week-3-Quiz-Question-1- Hospitality-organiz-23604 HTM 150 Week 4 Quiz • Question1 Hospitalityorganizationslike topromote fromwithinforall of the followingreasonsEXCEPT • Question2 The firstscreentypicallyusedindecidingwhotohire is • Question3 McDonalds’program forworkersoverthe age of 55 is called • Question4
- 6. A goodreasonfor seekingexternal candidatesforajobis • Question5 The primarypurpose of all the variousselectiondevicesisto • Question6 Whichof the followingdoesthe use of a billboardtoadvertiseajobNOT typicallytendtotarget? • Question7 Whichof these wouldNOTbe a typical questionaskedduringastructuredinterview? • Question8 Structuredinterviews_______ the likelihoodthatinterviewerswill assessall candidatesaccordingtothe same criteria. • Question 9 The selectiondecisionwill come downtowhichtwofactors? • Question10
- 7. KSAsare http://www.justquestionanswer.com/viewanswer_detail/HTM-150-Week-4-Quiz-Question-1- Hospitality-organizatio-25789 HTM 150 Week 4 Assignment 1 Employee Turnover Employee turnoverinthe hospitalityindustryaverages400% annually.Thismeansthat,onaverage, 100% of the staff of a restaurant,hotel,airline,cruiseship,etc.isreplacedfour(4) timesperyear.There has beenextensive researchonemployee turnoverandemployee jobsatisfaction.Usingthe Internetor the StrayerLibrary, selectone (1) hospitalityindustrytype suchasfast-foodrestaurants,luxuryhotels, specialtyhotels,oranyothertype of hospitalityinterestandidentifythe mainproblemsassociatedwith that industryandemployeeturnover.Suggestwaysandmethodstoaddressthe highturnoverrate. Write a five tosix (5-6) page paperin whichyou: 1. Describe the type of hospitalityindustryanditsmaincategoriesof employees. 2. Summarize three (3) primaryreasonsthatturnoverissohigh inthisindustry. 3. Recommendone (1) methodtoaddresseachof the three (3) primaryreasonsthat turnoverisso highinthisindustry. 4. Recommendone (1) methodtoimprove jobsatisfactioningeneral forthisindustry. 5. Use at leasttwo(2) qualityacademicresourcesinthisassignment.Note:Wikipediaandother Websitesdonotqualityasacademicresources. Your assignmentmustfollowthese formattingrequirements:
- 8. • Be typed,double spaced,usingTimesNewRomanfont(size 12),withone-inchmarginsonall sides;citationsandreferencesmustfollow APA orschool-specificformat.Checkwithyourprofessorfor any additional instructions. • Include acover page containingthe title of the assignment,the student’sname,the professor’s name,the course title,andthe date.The cover page and the reference page are notincludedinthe requiredassignmentpage length. The specificcourse learningoutcomesassociatedwiththisassignmentare: • Developaplanfor managingandimprovingqualityinahospitalityoperation. • Describe the managementattributescontributingtoprovidingservice quality. • List anddescribe basicservice paradigms. • Differentiate betweenhigh- andlow-performance organizationsandidentifycontributing factors. • Use technologyandinformationresourcesto researchissuesinqualityservice assurance. • Write clearlyandconciselyaboutqualityservice assurance usingproperwritingmechanics http://www.justquestionanswer.com/viewanswer_detail/HTM-150-Week-4-Assignment-1-Employee- Turnover-Employee-tu-25793 HTM 150 Week 6 Discussion1 "At the CountryClub"Please respondtothe following: • From the case study,explainwhy managinginformationisachallengingissueforhospitality organizationsinregardtothe three elementsof the guestexperience:the service product,the service setting,andthe deliverysystem.Give exampleswithyourresponse. • Imagine youhave orderedfoodinarestaurant,and youdiscoveritisundercookedand unappetizing.Provide twoexamplesof how informationthroughaservice deliverysystemcouldcorrect these errorsefficiently
- 9. http://www.justquestionanswer.com/viewanswer_detail/HTM-150-Week-6-Discussion-1-At-the- Country-Club-Please-re-25796 HTM 150 Week 6 Discussion2 "The InternetandInformation"Pleaserespondtothe following: • From the e-Activity,review eachWebsite andidentifythe typesof informationthe Website provides.Suggesttwoadditional features,suchaslargerfontsizes,improvedorganization,more color, etc.that couldbe appliedtoeach Website youreviewedinordertomake it more attractive or easierto use. • One of the mosteffective strategiesforincreasingthe flow of informationwithinahospitality organizationistogive all employeesaccesstothe companyintranetandall corporate information. Describe three wayshowallowingaccesstothe companyintranetcouldhelpcommunicationandthree wayshowit couldhindercommunicationwithinahospitalityorganization. http://www.justquestionanswer.com/viewanswer_detail/HTM-150-Week-6-Discussion-2-The-Internet- and-Information-25797 Strayer HTM 150 Question 1 5 outof 5 points In the hospitalityfield,qualityandvalue canbe definedonlybythe Question2 5 outof 5 points The challenge of hospitalityisbestexplainedas
- 10. Question3 5 outof 5 points The service productis SelectedAnswer: Question4 5 outof 5 points Guestology canbe bestdefinedas Question5 5 outof 5 points The major responsibilityforfulfillingthe expectationscreatedbythe marketingdepartmentandbythe past experiencesof repeatguestslieswiththe Question6 5 outof 5 points Whichone of the followingisNOTa keyarea inwhichactionplansshouldbe set? Question7 5 outof 5 points A goodexample of aquantitative planningtool is Question8 5 outof 5 points Qualitative forecastingtechniquesincludeall EXCEPT
- 11. Question9 5 outof 5 points In termsof the chapter’sstrategicplanningmodel,the internal auditseekstoidentify Question10 5 outof 5 points GenerationYconsistsof those born from Question11 5 outof 5 points Accordingto the environmental model inthe chapter,guestsrespondtoenvironmental cuesinone of twoways: Question12 5 outof 5 points Accordingto Carl Sewell,signsserveall the followingpurposesEXCEPT Question13 5 outof 5 points A guestarrivingina/an________ moodwill be mostinfluencedbyenvironmental cues. Question14 5 outof 5 points People associate “cleanandorderly”with .
- 12. Question15 5 outof 5 points An organizationthatattemptstoincrease the revenue-producingspace withinwhichitprovidesguest experiencesatthe expense of essentialbutnon-revenue-producingspace will mostlikely Question16 5 outof 5 points Throughwhat theydo,say, andwrite,culture-drivenorganizationsseektodefineall of the following EXCEPT Question17 A strongculture allowsemployeesto SelectedAnswer: Question18 5 outof 5 points Mores are Question19 5 outof 5 points Guestswho____________ become potentassistantstothe managersinmonitoring,reinforcing,and shapingemployee behavior. Question20 5 outof 5 points Symbolsare
- 13. Question21 5 outof 5 points Typesof psychological teststhatcan be usedduringthe selectionprocessare SelectedAnswer: Question22 5 outof 5 points The primarypurpose of all the variousselectiondevicesisto Question23 5 outof 5 points Hospitality employeesare differentfrommanufacturingemployees;inadditiontotaskskills,theymust have Question24 5 outof 5 points KSAsare Question25 5 outof 5 points Whichof these wouldNOTbe a typical questionaskedduringastructuredinterview? Question26 5 outof 5 points A fairlyinexpensive waytogettrainingforone or two keypeople isto
- 14. Question27 Employee developmentistypicallyfocusedon Question28 5 outof 5 points Trainingpeople in“the bigpicture”accomplisheswhichgoal? Question29 5 outof 5 points Trainingprovidedfororganizational membersbypersonsorgroupswithinthe organizational itself is called Question30 5 outof 5 points Whichof the followingisNOTa keyprinciple thatshouldbe followedwhendevelopingan effective trainingstrategy? Question31 5 outof 5 points The beliefsbyemployeesthattheirknowledge,skills,andabilitiesare sufficienttoperformatthe desiredlevel iscalled Question32 5 outof 5 points The four levelsof needspeople seekto fulfill whenjoiningorganizationsare
- 15. Question33 5 outof 5 points The goal-settingprocessMBOstandsfor Question34 5 outof 5 points The fit betweenwhatthe leadersaysandwhatthe leaderdoesiscalled Question35 5 outof 5 points Whichof the followingisNOTa reasonfor employee compliance withmanagerialdirections? http://www.justquestionanswer.com/viewanswer_detail/Strayer-HTM-150-Question-1-5-out-of-5- points-In-the-hospit-26125