The lawyer/client relationship is based on service. The Rules of Professional Conduct contain specific guidance on the following service related topics: Duty to Act Competently, Diligence and Communication. We will discuss these topics in the context of a review of the relevant Rules of Professional Conduct as well as pertinent case law and advisory opinions issued rendered by the Nebraska Ethics Advisory Opinions for Attorneys.
By staying organized and running your practice efficiently, you lessen your chances of violating MRPC 1.3 (Diligence) because you will by and large be on top of your work load. I will introduce several practice management and activity mastery strategies that participants can incorporate immediately into their practices as well as day to day personal lives. Tools that will assist with organization and self management will be provided along with a detailed explanation as to how the diligent and persistent use of these tools can help you achieve balance in personal as well as professional lives.
An eight-part presentation on how entrepreneurs can build their own referral marketing machine.
Referral marketing is the process of building your "Know, Like, and Trust" factors through sharing kindness, appreciation, and gratitude with your customers.
July 23rd Breakout Session at ServiceMaster International Conference, Boston, MA. presented by Glen Cooper, President of Maine Business Brokers. The subtitle is \'Planning for the Day You Will Sell."
Move a First-Time Donor Into a Major DonorBloomerang
Converting a first-time donor into a major donor is easier than you think. If you are ready for a plan to get there, join our special guest Rachel Muir, CFRE, VP of Training at Pursuant, who will show you performance metrics to help you work smarter, not harder, to upgrade donors and manage your portfolio efficiently.
Assured printing allows you to find and fix problems in your printer network with ease. Learn how print confirmation solutions from Plus Technologies can benefit your business with this presentation.
An eight-part presentation on how entrepreneurs can build their own referral marketing machine.
Referral marketing is the process of building your "Know, Like, and Trust" factors through sharing kindness, appreciation, and gratitude with your customers.
July 23rd Breakout Session at ServiceMaster International Conference, Boston, MA. presented by Glen Cooper, President of Maine Business Brokers. The subtitle is \'Planning for the Day You Will Sell."
Move a First-Time Donor Into a Major DonorBloomerang
Converting a first-time donor into a major donor is easier than you think. If you are ready for a plan to get there, join our special guest Rachel Muir, CFRE, VP of Training at Pursuant, who will show you performance metrics to help you work smarter, not harder, to upgrade donors and manage your portfolio efficiently.
Assured printing allows you to find and fix problems in your printer network with ease. Learn how print confirmation solutions from Plus Technologies can benefit your business with this presentation.
This document contains seven tips for thriving and surviving in ministry:
1. Be careful of people who are overly friendly or critical of you.
2. Focus on preaching about Christ rather than arguments over doctrine.
3. Minister to those on the margins, such as second-generation immigrants.
4. Only preach if you have a clear call to ministry.
5. Invest intentionally in mentors, friends, and students to help you grow.
6. Expect criticism if your ministry is blessed, but don't waste time defending yourself.
7. Have God as your defender; those who oppose you are wasting their time.
Alcuni discutono se WordPress sia solo una piattaforma di blogging o un vero CMS; altri, se WordPress sia lo strumento giusto per sviluppare veri e propri applicativi web... ma se fai Startup, non hai tempo per queste discussioni: hai bisogno di costruire un Minimum Viable Product per validare la tua idea e sottoporla a potenziali utenti e investitori. In questo workshop, vedremo gli strumenti adatti per estendere struttura dati e interfacce utente di WordPress, e realizzare rapidamente e con semplicità applicativi web sofisticati.
You have been commissioned to create a new magazine for a specified 16-25 year old audience segment. The magazine must be self-financed through advertising or sales. The primary target audience is 16-19 year old students who identify as ravers, townies or trendies. A business plan and budget outlines production and other costs totaling £10,000.
The document discusses the benefits of exercise for mental health. Regular physical activity can help reduce anxiety and depression and improve mood and cognitive functioning. Exercise causes chemical changes in the brain that may help protect against mental illness and improve symptoms.
This document outlines 4 characteristics of a person of vision based on passages from 1 Samuel 14:
1. They are careful about who they share their vision with because some people may oppose it or question it.
2. They take action and get started on their vision while others talk, complain or rest.
3. They act regardless of fear and understand that with God's help, even just a few people can win a battle.
4. They recognize the power of teaming up with one other person, as two people working together can accomplish more than individuals working alone.
In this presentation we have a look at the principles that guide modern search engine optimisation that can stand the test of time and algorithm changes.
SuperGraphics is a division of a $100 million company established in 1954 that provides visual communications services for events and retail environments globally. They have bi-coastal and Canadian manufacturing facilities and offer design, pre-press, project management, manufacturing, fulfillment, and installation services. They have experience with large projects for clients such as McDonald's Canada, Pilot Flying J, T-Mobile, the Vancouver Canucks, and the Seattle Seahawks. Their work includes developing branded retail environments, graphics catalogs, site-specific prototyping and pre-visualization, and arena graphics installation.
The document discusses various weather-related topics including:
- Factors that affect aircraft performance such as weight, wind, runway conditions, and pilot technique.
- Density altitude and how the density of air affects aircraft performance.
- Components of the atmosphere including pressure, wind, moisture, stability, clouds, air masses, fronts, and other weather hazards.
- How temperature influences stability and the formation of inversions, clouds, and frontal systems.
Commas are used to separate elements in a sentence including independent clauses joined by coordinating conjunctions, items in a list, and adjectives of equal rank. Commas also set off nonessential elements and are used in dates, addresses, and introductory phrases. The document provides examples of proper comma usage in different contexts and cites references.
Plus Technologies designs print software solutions to streamline and improve productivity in logistics, manufacturing and distribution environments. In order to better maximize efficiencies, organizations must be able to reliably print pick tickets, invoices, labels, bills of lading and other documents. In many cases, documents must be combined or re-ordered for inclusion in a shipment. Documents should not be duplicated or missed.
STRATEGIES FOR TAKING CHARGE OF YOUR LAW PRACTICE - PBI 2014Cynthia Sharp
The lawyer/client relationship is based on service. The Rules of Professional Conduct contain specific guidance on the following service related topics: Duty to Act Competently, Diligence and Communication. We will discuss these topics in the context of a review of the relevant Rules of Professional Conduct as well as pertinent case law and advisory opinions issued rendered by the Nebraska Ethics Advisory Opinions for Attorneys.
By staying organized and running your practice efficiently, you lessen your chances of violating MRPC 1.3 (Diligence) because you will by and large be on top of your work load. I will introduce several practice management and activity mastery strategies that participants can incorporate immediately into their practices as well as day to day personal lives. Tools that will assist with organization and self management will be provided along with a detailed explanation as to how the diligent and persistent use of these tools can help you achieve balance in personal as well as professional lives.
Take Charge of Your Life - Personal & Professional (ICLEF)Cynthia Sharp
Cynthia Sharp presented a seminar on taking charge of one's personal and professional life. The seminar covered topics such as managing client expectations, developing staff, minimizing stress, goal setting, communication, and work-life balance. Sharp emphasized the importance of strong case management, active listening, keeping clients informed, and properly defining the scope of representation through retainer agreements. She also discussed delegation, making mistakes, and assessing one's priorities. The seminar provided lawyers with strategies to improve efficiency, client services, and work satisfaction.
Session 6 power in negotiation bookboomingbookbooming
This document provides an overview of power in negotiation across 6 pages. It discusses why power is important to negotiators, defines power, and outlines different sources of power including informational, personal, organizational position, relationships, and contextual sources. Specific power tactics covered include intimidation, aggressive strategies, dealing with authority limits, wavering defenses, and early concessions. Throughout, the document provides advice on how negotiators can respond to issues of power imbalance or tactics.
This document provides advice for plain language experts on how to work effectively with lawyers. It discusses that lawyers write legal documents for daily business and establishing rights/duties. Lawyers tend to be skeptical, pessimistic, cynical, wary, left-brained, and value technical competence over emotional intelligence. They want critical analysis and are uncomfortable with praise. Lawyers are also traditional, risk-averse, want quick decisions, value structure/organization, and hear things literally. Plain language experts should show respect for legalities, write for clients/public, prove their points with examples, and appeal to lawyers' sense of justice as achieving expected outcomes rather than abstract ideals.
This document contains seven tips for thriving and surviving in ministry:
1. Be careful of people who are overly friendly or critical of you.
2. Focus on preaching about Christ rather than arguments over doctrine.
3. Minister to those on the margins, such as second-generation immigrants.
4. Only preach if you have a clear call to ministry.
5. Invest intentionally in mentors, friends, and students to help you grow.
6. Expect criticism if your ministry is blessed, but don't waste time defending yourself.
7. Have God as your defender; those who oppose you are wasting their time.
Alcuni discutono se WordPress sia solo una piattaforma di blogging o un vero CMS; altri, se WordPress sia lo strumento giusto per sviluppare veri e propri applicativi web... ma se fai Startup, non hai tempo per queste discussioni: hai bisogno di costruire un Minimum Viable Product per validare la tua idea e sottoporla a potenziali utenti e investitori. In questo workshop, vedremo gli strumenti adatti per estendere struttura dati e interfacce utente di WordPress, e realizzare rapidamente e con semplicità applicativi web sofisticati.
You have been commissioned to create a new magazine for a specified 16-25 year old audience segment. The magazine must be self-financed through advertising or sales. The primary target audience is 16-19 year old students who identify as ravers, townies or trendies. A business plan and budget outlines production and other costs totaling £10,000.
The document discusses the benefits of exercise for mental health. Regular physical activity can help reduce anxiety and depression and improve mood and cognitive functioning. Exercise causes chemical changes in the brain that may help protect against mental illness and improve symptoms.
This document outlines 4 characteristics of a person of vision based on passages from 1 Samuel 14:
1. They are careful about who they share their vision with because some people may oppose it or question it.
2. They take action and get started on their vision while others talk, complain or rest.
3. They act regardless of fear and understand that with God's help, even just a few people can win a battle.
4. They recognize the power of teaming up with one other person, as two people working together can accomplish more than individuals working alone.
In this presentation we have a look at the principles that guide modern search engine optimisation that can stand the test of time and algorithm changes.
SuperGraphics is a division of a $100 million company established in 1954 that provides visual communications services for events and retail environments globally. They have bi-coastal and Canadian manufacturing facilities and offer design, pre-press, project management, manufacturing, fulfillment, and installation services. They have experience with large projects for clients such as McDonald's Canada, Pilot Flying J, T-Mobile, the Vancouver Canucks, and the Seattle Seahawks. Their work includes developing branded retail environments, graphics catalogs, site-specific prototyping and pre-visualization, and arena graphics installation.
The document discusses various weather-related topics including:
- Factors that affect aircraft performance such as weight, wind, runway conditions, and pilot technique.
- Density altitude and how the density of air affects aircraft performance.
- Components of the atmosphere including pressure, wind, moisture, stability, clouds, air masses, fronts, and other weather hazards.
- How temperature influences stability and the formation of inversions, clouds, and frontal systems.
Commas are used to separate elements in a sentence including independent clauses joined by coordinating conjunctions, items in a list, and adjectives of equal rank. Commas also set off nonessential elements and are used in dates, addresses, and introductory phrases. The document provides examples of proper comma usage in different contexts and cites references.
Plus Technologies designs print software solutions to streamline and improve productivity in logistics, manufacturing and distribution environments. In order to better maximize efficiencies, organizations must be able to reliably print pick tickets, invoices, labels, bills of lading and other documents. In many cases, documents must be combined or re-ordered for inclusion in a shipment. Documents should not be duplicated or missed.
STRATEGIES FOR TAKING CHARGE OF YOUR LAW PRACTICE - PBI 2014Cynthia Sharp
The lawyer/client relationship is based on service. The Rules of Professional Conduct contain specific guidance on the following service related topics: Duty to Act Competently, Diligence and Communication. We will discuss these topics in the context of a review of the relevant Rules of Professional Conduct as well as pertinent case law and advisory opinions issued rendered by the Nebraska Ethics Advisory Opinions for Attorneys.
By staying organized and running your practice efficiently, you lessen your chances of violating MRPC 1.3 (Diligence) because you will by and large be on top of your work load. I will introduce several practice management and activity mastery strategies that participants can incorporate immediately into their practices as well as day to day personal lives. Tools that will assist with organization and self management will be provided along with a detailed explanation as to how the diligent and persistent use of these tools can help you achieve balance in personal as well as professional lives.
Take Charge of Your Life - Personal & Professional (ICLEF)Cynthia Sharp
Cynthia Sharp presented a seminar on taking charge of one's personal and professional life. The seminar covered topics such as managing client expectations, developing staff, minimizing stress, goal setting, communication, and work-life balance. Sharp emphasized the importance of strong case management, active listening, keeping clients informed, and properly defining the scope of representation through retainer agreements. She also discussed delegation, making mistakes, and assessing one's priorities. The seminar provided lawyers with strategies to improve efficiency, client services, and work satisfaction.
Session 6 power in negotiation bookboomingbookbooming
This document provides an overview of power in negotiation across 6 pages. It discusses why power is important to negotiators, defines power, and outlines different sources of power including informational, personal, organizational position, relationships, and contextual sources. Specific power tactics covered include intimidation, aggressive strategies, dealing with authority limits, wavering defenses, and early concessions. Throughout, the document provides advice on how negotiators can respond to issues of power imbalance or tactics.
This document provides advice for plain language experts on how to work effectively with lawyers. It discusses that lawyers write legal documents for daily business and establishing rights/duties. Lawyers tend to be skeptical, pessimistic, cynical, wary, left-brained, and value technical competence over emotional intelligence. They want critical analysis and are uncomfortable with praise. Lawyers are also traditional, risk-averse, want quick decisions, value structure/organization, and hear things literally. Plain language experts should show respect for legalities, write for clients/public, prove their points with examples, and appeal to lawyers' sense of justice as achieving expected outcomes rather than abstract ideals.
Does it seem that the lawyer or legal department is always blocking your efforts to use plain language for better client service. Cheryl explain how to win them over. Based on an article in Clarity, journal on plain legal writing.
This presentation details a life-altering event that lead to a productivity breakthrough that promises to increase an attorney’s productivity by at least 20% in just 15 minutes a day. The presentation will touch on the importance of setting quarterly goals, making a weekly plan, time blocking and project management. The presentation also discusses an attorney’s ethical obligations to handle client matters properly, including ABA Rules 1.1., 1.3, 1.4, as well as a discussion of cases where disciplinary action issues arose regarding attorneys mishandling of matters. The presentation will provide a system to reduce the risk that a matter is neglected and provides guidance on how to avoid such ethical issues.
The best negotiator is prepared with research backing up facts and figures, understands it's a process of building relationships with people, and aims for mutual benefit. Negotiation is a regular part of life where we don't get what we deserve but what we negotiate. To negotiate successfully, understand interests, find win-win solutions through compromise and stamina, and build goodwill and willingness to deal again in the future.
This document discusses the precarious nature of claims made about professionalism in the legal profession. It summarizes several studies that call into question whether lawyers are truly more competent, ethical, or have more optimal regulation compared to non-lawyers or alternative models. The document argues that to avoid making precarious claims, professions must demonstrate they outperform non-professionals, are not influenced by financial incentives, and are open to reform and public scrutiny of their regulation. It concludes by stating that what is needed is a culture that emphasizes reflexive learning, public engagement, and transparency to strengthen professional claims.
Investigating Misconduct: Reaching a Decision and Determining Root CausesCase IQ
This document discusses best practices for conducting workplace investigations and determining root causes. It outlines the key elements of a thorough investigation, including debriefing involved parties, gathering and analyzing evidence, and assessing credibility. When making a determination, the investigator should have proof for each policy element and close any gaps. There are three potential conclusions: substantiated, unsubstantiated, or inconclusive. Root cause analysis seeks to understand why the misconduct occurred by examining multiple contributing factors beyond any one individual, such as organizational systems involving people, methods, policies, management, and communication. Identifying all potential causes can help prevent recurrence.
LegalShield provides legal services and advice for a monthly fee. For one monthly payment, members can access unlimited legal advice and services for themselves and their families without worrying about high hourly costs. LegalShield aims to make legal protection affordable and accessible for everyone. It allows people to live without worry and gives them the ability to consult lawyers on any legal matter.
Winning at trial attributes of the great trial lawyers slideshare versionRic Gass
This document discusses the art of trial lawyering. It emphasizes understanding as key, including understanding witnesses, facts, opponents, juries, and oneself. Great trial lawyers live in a land of solutions, balance conviction with listening, and internalize their client's case. They recognize trial work as an integrated process involving facts, law, stories, witnesses, motions, briefs, and presentation. The eight dimensions of a trial include understanding globally and adhesively, the legal elements, logistics, persona, emotions, facts, law, and telling a story above the evidence. Key attributes of great trial lawyers are discussed like intelligence, passion, organization, common sense, experience, preparation, translation, force of personality, courage,
The 16th Annual Seminar on Professional Responsibility was presented on October 11, 2013, and offered 2.75 CLE credits to attendees. The seminar covered topics regarding ethics and professionalism, including: duties to prospective clients; tips to avoid ethical and malpractice traps; blogging in the digital age; and substance abuse.
Common ethical issues in settlement negotiations and mediationsEdward K. Le
The document discusses several hypothetical ethical issues that can arise in settlement negotiations and mediation. It addresses issues such as settling a case without client consent, negotiating with pro se parties, use of puffery and exaggeration in negotiations, complying with onerous client instructions, handling inadvertent disclosures, aggregate settlements, and restrictions in settlement agreements. The document provides analysis of the relevant ethics rules and opinions on each issue to help guide attorneys' conduct.
All Hands on Deck: Creating Action Around Your CauseMike Kennerknecht
Presentation with Tom Brede from Eric Mower + Assoc. at the Ad Council of Rochester's nonprofit advocacy workshop on Nov. 18, 2014. We discuss effective strategies and tactics for nonprofits to engage with elected officials.
The document discusses techniques for interviewing clients as a lawyer. It begins by outlining the key stages of client interviewing: preliminarily identifying the problem, getting a chronological overview of events from the client, and developing and verifying legal theories based on the client's account. It then discusses types of questioning that can be used, including open-ended questions to allow the client to provide information freely, and closed or leading questions to obtain specific details. The document emphasizes the importance of active listening skills like reflecting back what the client says to confirm understanding. The goal of the interview is to fully understand the client's legal problem and potential claims or defenses.
LegalShield provides legal services and advice for a monthly fee. For one monthly payment, members can access unlimited legal advice and services for any issues without worrying about high hourly costs. LegalShield allows members to access legal help for issues like contracts, identity theft, and traffic tickets. The company is seeking new associates to join its legal protection services business which has the potential for income and freedom.
LegalShield provides legal services and advice for a monthly fee. For one monthly payment, members can access unlimited legal advice and services for any issues without worrying about high hourly costs. LegalShield allows members to access legal help for issues like contracts, identity theft, and traffic tickets. The company is seeking new associates to join its legal protection services business which has the potential for income and freedom.
This document discusses LegalShield, a legal services plan that provides members with access to legal advice and services for a monthly fee. It summarizes that LegalShield allows members to speak to a lawyer about any legal issue without worrying about high hourly costs, and provides services like trial defense representation. The document also notes that many people are joining LegalShield now due to the affordable access it provides to legal help.
This document discusses the art of negotiation. It covers what works in negotiations such as listening, being fair and honest, giving choices and options, preparation, and establishing relationships. It also discusses what doesn't work like unfair demands, raising your voice, lack of preparation or listening. The document provides tips for both the customer and vendor experience in negotiations. It offers alternatives to saying "no" and emphasizes being clear about budgets from the beginning while also being creative. The document concludes by recommending several books and resources on negotiation strategies and skills.
Similar to STRATEGIES FOR TAKING CHARGE OF YOUR LAW PRACTICE - ICLEF 2014 (20)
Cynthia Sharp presented on the ethical issues related to attorneys' use of social media. She discussed how social media use by attorneys has grown significantly in recent years. She covered how attorneys can use social media for marketing, as a research tool, and in litigation. However, she noted attorneys must still comply with ethics rules regarding confidentiality, communication, and advertising. Attorneys need competence in technology, clear social media policies for their firms, and must ensure outsourced work complies with ethics rules. The presentation provided practical guidance and examples for attorneys navigating the intersection of technology, ethics and the practice of law.
THE ETHICS OF LEGAL MARKETING AND LAW PRACTICE IN A SOCIAL MEDIA ENVIRONMENT ...Cynthia Sharp
Many attorneys shy away from SOCIAL MEDIA, exclaiming “I don’t have time for FACEBOOK - I didn’t talk to those people when I was in high school anyway.” or “I don’t understand the big deal about TWITTER - why do I need to know what my cousin’s son ate for breakfast? What’s a TWEET anyway?”
Those attorneys are missing a huge opportunity!!! The effectiveness of both client development and retention is dependent upon the mastery of solid networking and communication skills - online and otherwise. This session will introduce attendees to the basics of Web 2.0 with the objective of taking the mystery out of Facebook, LinkedIn, Twitter, Blawging and more!
This document summarizes a presentation on the ethical issues attorneys face with social media and technology. It discusses how attorneys can use social media as a marketing and case research tool while maintaining confidentiality and complying with advertising rules. It also addresses how technology impacts duties to clients regarding communication, prospective clients, and receipt of inadvertently sent documents. The presentation emphasizes that attorneys must evolve ethically to competently handle new technical challenges.
Strategies for Taking Charge of Your Law PracticeCynthia Sharp
Cynthia Sharp presented strategies for taking charge of a law practice. She covered topics like managing client expectations, developing staff, minimizing stress, setting goals, managing activities, communicating with clients, delegating work, and maintaining a work-life balance. The presentation provided tips for better organizing a law practice, prioritizing tasks, defining client service, and developing business skills to strengthen and improve a legal practice.
The Ethics of Law Practice and Legal Marketing in a Social Media Environment ...Cynthia Sharp
This document summarizes a presentation on the ethics of using social media for law practice and legal marketing. It discusses how over half of attorneys now use social media, both as a marketing tool and a research tool. It covers ethical rules regarding advertising legal services and providing information about one's areas of practice. It also addresses issues like maintaining client confidentiality online, risks of inadvertently receiving opposing counsel's documents, and ensuring non-lawyer assistants' online conduct complies with attorneys' ethical duties. The presentation aims to help lawyers navigate both the opportunities and ethical responsibilities involved in using social media.
Strategies for Taking Charge of Your Life and Law PracticeCynthia Sharp
Cynthia Sharp presented strategies for lawyers to take charge of their lives and law practices. She discussed 10 power strategies to increase law firm profitability, 10 steps to client relationship mastery, and time-tested tools to increase productivity. Sharp also provided tips on building a business through networking and referrals, case management, financial goals, leveraging a strong team, standard operating procedures, and social media. She emphasized the importance of work-life balance and challenged attendees to take charge of their own economy.
The report *State of D2C in India: A Logistics Update* talks about the evolving dynamics of the d2C landscape with a particular focus on how brands navigate the complexities of logistics. Third Party Logistics enablers emerge indispensable partners in facilitating the growth journey of D2C brands, offering cost-effective solutions tailored to their specific needs. As D2C brands continue to expand, they encounter heightened operational complexities with logistics standing out as a significant challenge. Logistics not only represents a substantial cost component for the brands but also directly influences the customer experience. Establishing efficient logistics operations while keeping costs low is therefore a crucial objective for brands. The report highlights how 3PLs are meeting the rising demands of D2C brands, supporting their expansion both online and offline, and paving the way for sustainable, scalable growth in this fast-paced market.
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L'indice de performance des ports à conteneurs de l'année 2023SPATPortToamasina
Une évaluation comparable de la performance basée sur le temps d'escale des navires
L'objectif de l'ICPP est d'identifier les domaines d'amélioration qui peuvent en fin de compte bénéficier à toutes les parties concernées, des compagnies maritimes aux gouvernements nationaux en passant par les consommateurs. Il est conçu pour servir de point de référence aux principaux acteurs de l'économie mondiale, notamment les autorités et les opérateurs portuaires, les gouvernements nationaux, les organisations supranationales, les agences de développement, les divers intérêts maritimes et d'autres acteurs publics et privés du commerce, de la logistique et des services de la chaîne d'approvisionnement.
Le développement de l'ICPP repose sur le temps total passé par les porte-conteneurs dans les ports, de la manière expliquée dans les sections suivantes du rapport, et comme dans les itérations précédentes de l'ICPP. Cette quatrième itération utilise des données pour l'année civile complète 2023. Elle poursuit le changement introduit l'année dernière en n'incluant que les ports qui ont eu un minimum de 24 escales valides au cours de la période de 12 mois de l'étude. Le nombre de ports inclus dans l'ICPP 2023 est de 405.
Comme dans les éditions précédentes de l'ICPP, la production du classement fait appel à deux approches méthodologiques différentes : une approche administrative, ou technique, une méthodologie pragmatique reflétant les connaissances et le jugement des experts ; et une approche statistique, utilisant l'analyse factorielle (AF), ou plus précisément la factorisation matricielle. L'utilisation de ces deux approches vise à garantir que le classement des performances des ports à conteneurs reflète le plus fidèlement possible les performances réelles des ports, tout en étant statistiquement robuste.
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Presentation by Herman Kienhuis (Curiosity VC) on Investing in AI for ABS Alu...Herman Kienhuis
Presentation by Herman Kienhuis (Curiosity VC) on developments in AI, the venture capital investment landscape and Curiosity VC's approach to investing, at the alumni event of Amsterdam Business School (University of Amsterdam) on June 13, 2024 in Amsterdam.
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Unlocking WhatsApp Marketing with HubSpot: Integrating Messaging into Your Ma...Niswey
50 million companies worldwide leverage WhatsApp as a key marketing channel. You may have considered adding it to your marketing mix, or probably already driving impressive conversions with WhatsApp.
But wait. What happens when you fully integrate your WhatsApp campaigns with HubSpot?
That's exactly what we explored in this session.
We take a look at everything that you need to know in order to deploy effective WhatsApp marketing strategies, and integrate it with your buyer journey in HubSpot. From technical requirements to innovative campaign strategies, to advanced campaign reporting - we discuss all that and more, to leverage WhatsApp for maximum impact. Check out more details about the event here https://events.hubspot.com/events/details/hubspot-new-delhi-presents-unlocking-whatsapp-marketing-with-hubspot-integrating-messaging-into-your-marketing-strategy/
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2. 2
STRATEGIES FOR TAKING
CHARGE OF YOUR LAW PRACTICE
Event Sponsor:
Featuring
Cynthia Sharp
The Sharper Lawyer
March 12, 2014
Merrillville, IN
March 13, 2014
Indianapolis, IN
@thesharperlawyer
3. Preliminary Thoughts
•I would be really happy if we could cover the following:
•I decided to attend “Take Charge” because:
3 @thesharperlawyer
4. Strategic Skills
4
• Manage client expectations
• Create a culture of client communication
• Deliver top notch client service
• Develop a powerful & loyal staff
• Stay on top of pending cases
• Minimize daily stress & irritation
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5. Johari Window
What You Know About
Yourself And Everyone Else
Knows Too
What You Know About
Yourself But Nobody
Else Knows
What Everyone Else
Knows About You But
You Don’t Know
What You Don’t Know
About Yourself And
Nobody Else Knows Either
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6. “Insanity: doing the same
thing over and over again
and expecting different
results.”
- Albert Einstein
- Albert Einstein
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7. Goal Setting Tips
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• Aim high!
• Set specific goals
• Firm deadline
• Don’t allow current results to
control
• Know that you are worthy!
• Take action even if you don’t know
all steps
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8. “A lawyer shall act with reasonable diligence and
promptness in representing a client.”
Rule 1.3: Diligence
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9. Symptoms of Lack
of Diligence
• Failure to timely file pleadings
• Missed court appearances/meetings
• Files have grown mold
• Numerous requests for extension
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10. Causes of Lack
of Diligence
• Too much work
• Procrastination
• Disorganization
• Incompetency
• Personal issues
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11. “Procrastination is a mechanism for coping
with the anxiety associated with starting or
completing any task or decision.”
- Neil Fiore, Ph.D.
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13. Activity Management Concept -
Covey Quadrant
I.
Urgent/Important
II.
Not Urgent/Important
III.
Urgent/Not Important
IV.
Not Urgent/Not Important
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20. What is Your Most
Powerful
Negotiation Tip?
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21. Rule 1.4: Communication
(a) A lawyer shall:promptly inform the client of any decision or circumstance with
respect to which the client's informed consent, as defined in Rule 1.0(e), is required
by these Rules;reasonably consult with the client about the means by which the
client's objectives are to be accomplished;keep the client reasonably informed about
the status of the matter;promptly comply with reasonable requests for information;
andconsult with the client about any relevant limitation on the lawyer's conduct
when the lawyer knows that the client expects assistance not permitted by the Rules
of Professional Conduct or other law.A lawyer shall explain a matter to the extent
reasonably necessary to permit the client to make informed decisions regarding the
representation.
•A lawyer shall explain a matter to the extent reasonably necessary to permit the
client to make informed decisions regarding the representation.
•A lawyer shall explain a matter to the extent reasonably necessary to permit the
client to make informed decisions regarding the representation.
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22. Communication with Person Represented By Counsel
“In representing a client, a lawyer shall not communicate about the
subject of the representation with a person the lawyer knows to be
represented by another lawyer in the matter, unless the lawyer has
the consent of the other lawyer or is authorized to do so by law or a
court order.”
Rule 4.2
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29. Defining The Terms of
Client Service
•Retainer Agreement
•Non-engagement Letter
•Termination Letter
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30. Retainer Agreement
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•Responsibilities of Lawyer
•Obligations of Client
•Scope of Representation
•Lay Out Stages of Case
•Payment of Costs
•Retainer Policy
•Billing and Payment Policies
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31. Retainer Agreement
31
• Grounds for Withdrawal
• Nonpayment
• Client Misrepresentation
• Failure to Cooperate
• Client Requests Unethical Behavior
• Include Sunset Provision
• New Agreement for Each Matter
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36. Attorney
Competence
36
Rule 1.1
“A lawyer shall provide competent representation to a
client. Competent representation requires the legal
knowledge, skill, thoroughness and preparation
reasonably necessary for the representation.”
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37. Business Expertise
• Business Creator
• Business Operator
• Business Innovator
• People Developer
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38. Improve Your Law Firm’s
Bottom Line
“A buck in the hand in worth two on the
books.”
- David Farber
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39. Significance of Key
Performance Indicators
A KPI is any measurement
or statistic that is
quantifiable, reflects a
firm’s goals, and is viewed
as key to its short and long
term success.
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40. KPI
•Effective Billing Rate
•Number of hours spent on project by
attorneys and professional staff.
•Assists in setting future rates and in
ascertaining whether a particular
practice area is profitable.
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41. 41
KPI
•Profit/Expense Ratio - This is determined by dividing
gross revenue by partner profit.
•Presume $300,000 gross revenue and $140,000 in
expenses.
•Profit/Expense Ratio - 53%
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42. •Number of New Matters Open This Year
•Presume average matter generates $3,000
in revenue
•Add new matters by increasing
conversion rate
•1 new matter per month = $36,000
additional revenue per year.
42
KPI
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43. •CONVERSION RATE
•Number of Consulting Individuals Who Become
Clients
•Increase conversion rate through follow up
•Requires follow up
43
KPI
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44. •Number of New Matters for Existing
Clients
•Do your clients return for other matters?
•Do you maintain ongoing relationships
with clients?
•Data Base
•Newsletters
•Informational Pieces
•Seminars
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KPI
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45. •Collection Realization Rate
•Percentage of billed work the firm
actually collects.
•Divide the amount billed to all clients
by the amount of those bills collected.
•Bill 1500/Collect 1200 CRR = 80%.
45
KPI
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46. •Billing Realization Rate.
•Percentage of recorded billable time
actually billed to clients.
•Billable time -1700 hours/ Billed time
1500 hours BRR 88%
46
KPI
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47. •Billable Hours
•“A lawyer's time and advice are his
stock in trade”. Abraham Lincoln
•$250 per hour
•Additional 5 hours per month = $15,000
per year
47
KPI
@thesharperlawyer
48. •Increase in awareness will improve bottom line.
•Structuring law practice as efficient business increases
possibility that practice can be sold in the marketplace,
thereby ultimately increasing the attorney’s net worth.
48
Building a Practice to Sell
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50. MEMOS
•In Ray James Madison
•In Ray John Smith
•In Ray Millicent Daniels
•In Ray Tammy Curry
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51. “Leadership is the
art of getting
someone else to
do something you
want done
because he wants
to do it.”
Dwight D. Eisenhower
34th President of the United States
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54. Setting the Stage
•Organization Chart
•Regular Staff Meetings
•SOP Manual
•Culture of Trust
The Fundamental Process
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55. Types of Delegation
•BASIC: Expectation is to follow instructions
explicitly
•CHALLENGING: Responsibility for an outcome
The Fundamental Process
What can I delegate?
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58. •Review the assignment. Loose ends?
•Clearly define the responsibility to be
assigned
•Who is right for the job?
•Team Attitude
The Fundamental Process
The Preparation Phase
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59. •Specificity as to end result
•Explicit authority (or lack
thereof)Available resources Set
specific deadlines
•Set specific deadlines
The Fundamental Process
The Explanation Phase
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60. •Confirm understanding of assignment
•Encourage QuestionsSupport and
Communicate Give Feedback
The Fundamental Process
The Conversation Phase
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67. The Mistake Process
“Mistakes are a part of being human.
Appreciate your mistakes for what
they are: precious life lessons that can
only be learned the hard way. Unless
it's a fatal mistake, which, at least,
others can learn from.”
~ Al Franken, "Oh, the Things I Know", 2002
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69. The Mistake Process
Delegatee
•Confess quickly (if you
find the mistake)
•Ask for support where
needed
•Create process to avoid
similar errors
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70. MRPC 5.1 Responsibilities Of Partners,Managers, And Supervisory
LawyersMRPC 5.2 Responsibilities Of A Subordinate LawyerMRPC 5.3
Responsibilities Regarding Nonlawyer Assistants
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74. Four Decisions
•Decide what you want
•Decide what you will give
up to get what you want
•Decide to take personal
responsibility
•Decide what value and
service you are going to
offer74 @thesharperlawyer
75. “If you plan on being
anything less than you are
capable of being, you will
probably be unhappy all
the days of your life.”
- Abraham Maslow
- Abraham Maslow
- Abraham Maslow
75 @thesharperlawyer
76. Moving Forward
•Did you learn anything new today?
•Did you gain any insight into yourself or someone else?
•Do you plan to change any of your behaviors as a result
of today’s session?
@thesharperlawyer
79. Connect with Cindy
like us follow us follow us share with us
The Sharper Lawyer
connect with us
@thesharperlawyer
80. The Sharper Lawyer
now offers
a complimentary
half hour coaching session.
Email Cindy for more details!
cindy@thesharperlawyer.com
@thesharperlawyer
Welcome.
Thank LSI
Thank audience (other options etc)
After my formal remarks, I meet you. You ask Qs
Now let’s get down to work. Choice over the next 3 hours (minimum or participate)
The handouts were available for upload. You will get the most out of this session if you begin working with the tools
provided in the handout as I refer to them. For now, if you could focus your thoughts on reasons you came to this session
What will it take for you to rate this webinar an Excellent. Just remember that your participation is key
Normally, attorneys from all different backgrounds and practice areas attend. Private
(all sizes), Corp, govt, retired bec. the principles apply everywhere
Emphasis - structure yourself and practice to avoid ethics infractions
Soft skills (diligence/communication) top infractions.
You will start incorporating the concepts and tools into your life/practice TODAY
pp. 4 - 5 handout
Rules for Missouri and NC in material. 8 - 11 Ga attys can email me for copy
Georgia - The maximum penalty for violation of this rule is disbarment.
p. 12 materials
pp. 13 and 14
pp. 15 - 16
Rules pp. 23 - 28
Rules pp. 29 - 37
Client Welcome Letter pp. 38,39
Client Satisfaction Survey p. 40
Business plan
Marketing Plan/Improve rainmaking capabilities
Practice manuals/SOPs/Infrastructure for efficient delivery of legal services.
- Successful practice starts with leadership who pays attention to firm’s financial indicators
and takes strategic action when they are off course.
- Can increase net profit without working harder if you run your practice like a business/
focus on highly profitable activities. Develop practice management skills.
-Jumbo Jet story
- Firm grasp will allow attorney to set attainable yet challenging goals, assess/reassess.
- Informed decisions that can be promptly implemented
- Aware of adjustments that need to be made in the firm’s structure in order to improve the firm’s overall financial performance.
- Or you could let your firm run you.
Even if flat fee or contingent attorneys
An attorney who tracks the above information closely and responds accordingly by developing focused strategies will not only improve bottom line but will also build a practice that could be sold.
However, lawyers are steeped in the long tradition of simply “winding down” practices, essentially abandoning a valuable asset. Indeed, as pointed out by Michael Gerber, “..most legal practices are jobs for the attorneys who own them.” This paradigm survives in large part because of continued outdated attitudes, lack of training in business principles and the scarcity of guidance as to the sales process. Indeed, the concept remains in its nascent stages even though Model Rule of Professional Conduct 1.17 established the ethical requirements for the sale of a practice over 30 years ago.