The document discusses user onboarding, emphasizing its role in educating users and enhancing their experience with a product, which leads to better retention rates. It highlights the shift towards digital and remote onboarding solutions, driven by changing user needs and increased competition for innovative processes. Effective onboarding methods, such as guided tours and self-help resources, facilitate quicker achievement of user goals and increase engagement.

2.  User Onboarding – educates
and guides the users along
the application/software
 Helps in users in
understanding the uses and
benefits of a product
 User Onboarding sets the
base for all the future
interaction between users
and product
 Positive first time
impression
 Effective User Onboarding
helps in increased retention
rates
 The Importance of attaining
the values faster

3.  Transition towards digital era- Rise in Remote
Onboarding solutions
 Changing needs and Priorities of the Users- Increased
needs of Personalized products
 Increased Competition – The necessity of bringing
innovative onboarding solutions

4.  Helps users in attaining
their goals faster
 Digitalsation has helped in
meeting the changing needs
of the users
 Helps users in doing their
tasks in a more productive
manner
 Increased User Engagement
Rates
 Shortening the time to value
 Flexibility in the learning
process

5. • Onboarding Emails
• Guided Tour/Walkthrough
• Self help documents/articles
• One on one teaching/demo’s
• In-app Training and support

9.  Increase User
Engagement
rates
 Self-
Onboarding
 Easy
onboarding
method

10.  Digitalization has helped users in achieving the values
faster
 Remote onboarding solutions can shorten the time to
value
 Importance of developing a frictionless way of learning
 Self Learning

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