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PROCUREMENT
             TRANSFORMATION
•   Background
•   Spend Analytics (The Linchpin)
•   Strategic Sourcing (The Result)
•   Tools (For Buyers, Partners, Suppliers)
•   Metrics (The Sustainable Measures)
•   Change Management (The Process)
•   Allies (The Vehicle)

12/02/2009                                    1
PROLOGUE
             Procurement at the Utility
•   Largely Transactional
•   Minimal Value Add
•   Reactionary
•   De-centralized (Approach & Process)
•   Like Driving With a Blindfold on
•   This Has To Change!
12/02/2009                                2
SPEND ANALYTICS
   • Major Emphasis
   • Metrics
       – Score Card                              80%




                                     Strategic
       – Market Intelligence
       – Commodities Indexing                     to




                                                                               Exception Analysis
   • Marquee Leveraging!                         85%




                                                          (Mission Critical)
   • Cross-functional Teams


    • Initial Emphasis
    •   Minimize Base
    •   Automate!
                                                 15% to
                                     Tactical


    •   On-line Catalogs, VMI, 3PL
    •   P2P!                                      20%
    •   Co-source?
    •   Cross-functional Teams
12/02/2009                                                                                          3
STRATEGIC SOURCING
                  BENEFITS
• Improves Costs
     –   Volume Discounts
     –   Reduced Freight Costs
     –   Increased Automation (fewer touches)
     –   Reduction in Procurement Operational Costs
• Improves Quality
     –   Better Supplier Delivery Performance
     –   Increased Supplier Assurance (lower risk)
     –   Decreased Processing Errors
     –   Better Contract Compliance
• Improves Culture
     – Management by Exception
     – Strategic Partner to BUs
     – Visibility to Performance
12/02/2009                                            4
TOOLS FOR BUYERS
• Spend Analytics
     – Dollar Volume (plus Mission Critical Sourcing)
     – Quantity of Goods vs. Value of Goods
     – Supplier Rationalization (Leverage AEP Marquee)
• Standardized Operating Procedures
• Supplier Score-carding
• Market Intel Tools (organic or purchased?)
• Commodities Intel Tools
• Technology Tools (EDI!, P2P, Web-based
  Transactions)
• Cross-functional Teambuilding with BUs
12/02/2009                                               5
SOURCING CAREER
               DEVELOPMENT
• Buyer (III, II, I, Sr.)
• Contract Analyst (III, II, I, Sr.)
• Strategic Sourcing Analyst (III, II, I, Sr.)




12/02/2009                                       6
TOOLS FOR PARTNERS
•   Agnostic Sourcing Model
•   Total Cost of Ownership Acquisitions
•   Operational Assessments
•   Market Intel (organic or purchased?)
•   Cross-functional Teambuilding with
    Buyers


12/02/2009                                 7
TOOLS TO IMPROVE
                SUPPLIERS
• Supplier Performance Management
  Program
• Operational Assessments
• Score-carding
• Formal Standardized Corrective Action
  Plans



12/02/2009                                8
INTERNAL METRIC MEASURES
•   Reduce Quantity of Suppliers
•   Reduce Number of Touches by Buyers
•   Reduce Aberrant (Rogue) Spend
•   Reduce Non-blanket Spend
•   Reduce Rework
•   Improve Savings & Cost-Avoidance
    Metrics

12/02/2009                               9
STRATEGIC SOURCING
                 • “Herding Cats”
                 • “Boiling Frogs”

                (for next two years)




12/02/2009                             10
CHANGE MANAGEMENT
                  • People (Skillsets)
             • Processes (Standardization)
                     • Technology

                       (0 for 3)




12/02/2009                                   11
STRATEGIC PARTNERS FOR
            CHANGE
•   Accounts Payable
•   Treasury
•   Legal
•   Risk
•   Audit

• CFO?
• Wires?
• Generation?

12/02/2009                    12

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Strategic sourcing change 2010

  • 1. PROCUREMENT TRANSFORMATION • Background • Spend Analytics (The Linchpin) • Strategic Sourcing (The Result) • Tools (For Buyers, Partners, Suppliers) • Metrics (The Sustainable Measures) • Change Management (The Process) • Allies (The Vehicle) 12/02/2009 1
  • 2. PROLOGUE Procurement at the Utility • Largely Transactional • Minimal Value Add • Reactionary • De-centralized (Approach & Process) • Like Driving With a Blindfold on • This Has To Change! 12/02/2009 2
  • 3. SPEND ANALYTICS • Major Emphasis • Metrics – Score Card 80% Strategic – Market Intelligence – Commodities Indexing to Exception Analysis • Marquee Leveraging! 85% (Mission Critical) • Cross-functional Teams • Initial Emphasis • Minimize Base • Automate! 15% to Tactical • On-line Catalogs, VMI, 3PL • P2P! 20% • Co-source? • Cross-functional Teams 12/02/2009 3
  • 4. STRATEGIC SOURCING BENEFITS • Improves Costs – Volume Discounts – Reduced Freight Costs – Increased Automation (fewer touches) – Reduction in Procurement Operational Costs • Improves Quality – Better Supplier Delivery Performance – Increased Supplier Assurance (lower risk) – Decreased Processing Errors – Better Contract Compliance • Improves Culture – Management by Exception – Strategic Partner to BUs – Visibility to Performance 12/02/2009 4
  • 5. TOOLS FOR BUYERS • Spend Analytics – Dollar Volume (plus Mission Critical Sourcing) – Quantity of Goods vs. Value of Goods – Supplier Rationalization (Leverage AEP Marquee) • Standardized Operating Procedures • Supplier Score-carding • Market Intel Tools (organic or purchased?) • Commodities Intel Tools • Technology Tools (EDI!, P2P, Web-based Transactions) • Cross-functional Teambuilding with BUs 12/02/2009 5
  • 6. SOURCING CAREER DEVELOPMENT • Buyer (III, II, I, Sr.) • Contract Analyst (III, II, I, Sr.) • Strategic Sourcing Analyst (III, II, I, Sr.) 12/02/2009 6
  • 7. TOOLS FOR PARTNERS • Agnostic Sourcing Model • Total Cost of Ownership Acquisitions • Operational Assessments • Market Intel (organic or purchased?) • Cross-functional Teambuilding with Buyers 12/02/2009 7
  • 8. TOOLS TO IMPROVE SUPPLIERS • Supplier Performance Management Program • Operational Assessments • Score-carding • Formal Standardized Corrective Action Plans 12/02/2009 8
  • 9. INTERNAL METRIC MEASURES • Reduce Quantity of Suppliers • Reduce Number of Touches by Buyers • Reduce Aberrant (Rogue) Spend • Reduce Non-blanket Spend • Reduce Rework • Improve Savings & Cost-Avoidance Metrics 12/02/2009 9
  • 10. STRATEGIC SOURCING • “Herding Cats” • “Boiling Frogs” (for next two years) 12/02/2009 10
  • 11. CHANGE MANAGEMENT • People (Skillsets) • Processes (Standardization) • Technology (0 for 3) 12/02/2009 11
  • 12. STRATEGIC PARTNERS FOR CHANGE • Accounts Payable • Treasury • Legal • Risk • Audit • CFO? • Wires? • Generation? 12/02/2009 12