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Strategic insights into the European
Low-cost Gym Sector

IHRSA 2010
Barcelona

Ray Algar
www.oxygen-blog.blogspot.com
 2
How the low-cost gym
sector is transforming
    the European
     club market
MINIMUM OF
                50% LOWER
                   THAN
                 INDUSTRY
                   PRICE



 SCOPE TO                                  HEAVY
OPERATE 24                              TECHNOLOGY
  HOURS                                 AND WEB USE
                         MY
                     DEFINITION
                     OF A LOW-
                      COST GYM




      ABILITY TO
     OPERATE CLUB                  GYM-ONLY
     WITH A SINGLE                PROPOSITION
        PERSON
SIMPLICITY


  INFRA-
STRUCTURE                    AFFORDABILITY



                 MARKET
                 DRIVERS


                               CONSUMER
CONSUMERS ARE
                               SENTIMENT
  CHANGING
                             TOWARDS CLUBS


                   LOW
                ATTENDANCE
SIMPLICITY


  INFRA-
STRUCTURE                    AFFORDABILITY



                 MARKET
                 DRIVERS


                               CONSUMER
CONSUMERS ARE
                               SENTIMENT
  CHANGING
                             TOWARDS CLUBS


                   LOW
                ATTENDANCE
I Care
Consumers now have
    experience of
  low-cost services
“Fly for the price
of a pair of jeans”
 12
13
“Spend a little, live a lot “
                            14
15
16
Think of a sector…you will
      find low-cost
300
million units
annually by
2013
“Quality up, cost down
… way down”
SIMPLICITY


  INFRA-
STRUCTURE                    AFFORDABILITY



                 MARKET
                 DRIVERS


                               CONSUMER
CONSUMERS ARE
                               SENTIMENT
  CHANGING
                             TOWARDS CLUBS


                   LOW
                ATTENDANCE
SIMPLICITY


  INFRA-
STRUCTURE                    AFFORDABILITY



                 MARKET
                 DRIVERS


                               CONSUMER
CONSUMERS ARE
                               SENTIMENT
  CHANGING
                             TOWARDS CLUBS


                   LOW
                ATTENDANCE
Join online
and avoid me!
“When I need
advice, I will
pay for it”
SIMPLICITY


  INFRA-
STRUCTURE                    AFFORDABILITY



                 MARKET
                 DRIVERS


                               CONSUMER
CONSUMERS ARE
                               SENTIMENT
  CHANGING
                             TOWARDS CLUBS


                   LOW
                ATTENDANCE
37
SIMPLICITY


  INFRA-
STRUCTURE                    AFFORDABILITY



                 MARKET
                 DRIVERS


                               CONSUMER
CONSUMERS ARE
                               SENTIMENT
  CHANGING
                             TOWARDS CLUBS


                   LOW
                ATTENDANCE
40
www.reviewcentre.co.uk
                         41
Word of mouth
on steroids
SIMPLICITY


  INFRA-
STRUCTURE                    AFFORDABILITY



                 MARKET
                 DRIVERS


                               CONSUMER
CONSUMERS ARE
                               SENTIMENT
  CHANGING
                             TOWARDS CLUBS


                   LOW
                ATTENDANCE
“Why am I paying
for a club I do not
    often use?”
“Why am I paying
 €60 just to use
  a treadmill?”
What do low-cost
gym consumers say?
“I pay €17, which is a
giveaway (big smile).
It’s for free really!”
“I have never been to a
gym that is €18 before. I
thought I would find a
lot of broken quipment”
“There’s plenty of staff
around. They’re
incredibly helpful
and friendly”
“I get an email; I think
it’s once a week. They
tell you their top
tips...(for example)…”
58
59
60
61
62
63
64
65
66
?
OPERATIONAL
           EXCELLENCE



MEMBER
INTIMACY             PRODUCT
                     LEADERSHIP
Presentation: oxygen-blog.blogspot.com
Report: budgetgymresearch.ning.com
Google: “Ray Algar”

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Strategic insights into the European Low-Cost Gym Sector