The document discusses the value of unified communications solutions provided by Stonevoice. It summarizes Stonevoice's background as a European Cisco partner focused on unified communications. It then discusses Stonevoice's solutions for SMB and enterprise customers, including integrated messaging, phone directories, music on hold, IVR, queuing, IP fax, billing, and video conferencing. Stonevoice's solutions are software-based and aim to provide productivity savings, mobility, collaboration and customer satisfaction.

1. The Value of Unified Communications
Riccardo Rolfo
Business Development Manager
rr@stonevoice.com

2. Company background
 Born in 2001
 European
 Multinational
 Cisco TDP for Unified
Communications
 Indirect Business model:
• Distribution is covered on 4
continents
• More than 400 partners and 1000
resellers world wide

3. Target Market
SMB
Mid
Market
Enterprise
Horizontal Solutions

4. Overall Value of Unified Comms
Integrated Messaging
2001
Music on Hold
Phone directories and caller ID
Value proposition
IVR systems
Queuing systems
IP Fax Services
Billing & Accounting
Software MCU
Skype
Gateway
2010
VIDEO...

5. Stonevoice: smoothly connected to UC
The Stonevoice solution is based on a single

PC/server connected to the IP network.
Completely
software based:
• No additional
cards are
required on the
PC or on the UC
• No costly
appliance, just
hw requirements
• It is simple to
install and
configure. There
is an embedded
evaluation for
Try&Buy

6. Fax to the desktop
Fax is a concrete need for the company today

 Stonefax:
• Integrates into the IP Telephony System
• Integrates into any email server
Fax becomes a service

• As simple as an email
• Accessible anytime anywhere
• With less management costs
Productivity
Productivity Savings Mobility
Company Customer
Collaboration
Resources Satisfaction
6

7. Accounting & Billing for the Enterprise
 Billy Blue’s is an advisor for the company in order to monitor
and reduce the enterprise telephony traffic/cost
 Effective cost management
represents today a competitive Cost analysis per extension
advantage for every company.
 The management needs tools
able to actively control the
company, give warnings in case
of anomalies and providing
ready-to-use information.
 Even the telecommunication services, that are nowadays
strongly growing, must be kept under control with the use of
quot;activequot; and easy to use solutions.

8. Professional advisor for the Enterprise
Features:
• Reporting on incoming & outgoing calls
 Company efficiency monitoring
 Advanced reporting and statistics
◦ Real-time, scheduled reports analysis – inbound
Efficiency
• Alarms on specific events
calls
• Multicarrier support
• Unlimited users & sites
• Evaluation available for 30 days
• Multicurrency
Unique features:
• Support for CCM, CCME and UC500
(hibrid / distributed environments)
• Phone lock (on request)

9. Speedy – caller ID
Easily manage the

personal, department
and corporate contacts
 See the name of the
person calling you if
belonging to the known
contacts...
Better customer
service
Stonevoice - The Value of Unified Communications - Confidential 10

10. Before Skystone
Skype, market leader

for internet
telephony for
consumers providing
excellent quality at
no charge.
Public Switched

Telephony Network,
for land lines and
mobile. Business
external phone calls
rely on PSTN

11. With Skystone: Convergence
Skystone bridges the

Accessing the business IP PBX*
Skype world world with the
with open skype consumer
Standards world.
 From their desk
phone, employees
can now call any
PSTN or mobile
phone AND all the
450 million Skype
registered users!
 Communication
simplicity with
mobile busines
partners
 Higher productivity
Stonevoice - The Value of Unified Communications - Confidential 12

12. Crossing the boundaries B2C
Video Unified Communications Skype video user
ANYWHERE
OFFICE
Video
Video Conferencing Terminal / Room
Stonevoice - The Value of Unified Communications - Confidential 13

13. Skystone and Meetnow Combination
Meetnow is a video conference bridge (software)

able to interface with any standard video terminal
Video
Meetnow
The full solution offers a video conferencing

service to ANY video Terminal (Skype, Cisco,
Tandberg, Polycom, Sony, etc.)
Stonevoice - The Value of Unified Communications - Confidential 14

14. Video call centers
The click to call me

button can be used
on any web site.
 By clicking on it, the
Video Skype client pops up
and places a call,
video enabled by
Skystone VIDEO.
 The agent will use
the standard IP
Contact Center
Video solution.
 All these services
were very complex
and extremely
costly to achieve!
Stonevoice - The Value of Unified Communications - Confidential 15

15. Stonevoice References World Wide

16. Web: http://www.stonevoice.com Info: info@stonevoice.com
Support: http://support.stonevoice.com Sales: sales@stonevoice.com
Keep it Simple!