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The 2015 Corporate Equality Index report found record levels of inclusion for LGBT employees among major U.S. businesses. A record 366 companies achieved a top score of 100%, up from 189 in 2012. Key findings include two-thirds of Fortune 500 companies and over half of rated companies offering transgender-inclusive healthcare, hundreds adopting transgender transition guidelines, and eight in ten providing LGBT-inclusive training. The policies and practices required to earn a perfect score demonstrate top-tier commitments to LGBT workplace equality. Major law firms continued to have the highest representation among 100% rated companies, with 89 of the top 366.
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The 2015 Corporate Equality Index report found record levels of inclusion for LGBT employees among major U.S. businesses. A record 366 companies achieved a top score of 100%, up from 189 in 2012. Key findings include two-thirds of Fortune 500 companies and over half of rated companies offering transgender-inclusive healthcare, hundreds adopting transgender transition guidelines, and eight in ten providing LGBT-inclusive training. The policies and practices required to earn a perfect score demonstrate top-tier commitments to LGBT workplace equality. Major law firms continued to have the highest representation among 100% rated companies, with 89 of the top 366.
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The document summarizes key findings from a report on how select companies in the S&P Global 100 are driving revenue growth through sustainable products and services. On average, sustainable products accounted for 21% of revenues in 2013, up from 18% in 2010. Revenues from sustainable products grew 91% between 2010-2013, compared to 15% for overall company revenues. Some companies have set measurable goals to increase sustainable product revenues, with most goals already achieved. Inclusion in sustainable product portfolios is typically determined by products' performance on environmental criteria like reducing emissions and improving efficiency.
This document summarizes an IS assignment for the Ceylon Tobacco Company. It includes an analysis of the company's mission statement, PEST and SWOT analyses, and recommendations for the company's information systems and strategic model. Key points include recommending systems to improve productivity, growth, responsibility, and establishing the company as a winning organization. The document also discusses how information systems can help facilitate customer relationship management and addresses some ethical issues involving information systems and technology.
Michael C. Jordan has over 30 years of experience in executive level sales, business development, and management positions. He has consistently exceeded goals and delivered strong financial results across multiple industries. Most recently, he implemented a world-wide distribution strategy and grew revenues as Consultant/Sr. Vice President of Strategy and Business Development at LS Research.
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The document provides information about the Malcolm Baldrige National Quality Award program. It discusses how the program was established by law in 1987 to promote quality and competitiveness in U.S. organizations. It is managed by the National Institute of Standards and Technology. The criteria and award recognition are used widely as performance excellence tools. State and international quality award programs have also been established based on the Baldrige model.
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The Presidential Award for Quality is a federal program established in 1988 that recognizes two organizations annually for improving quality. It promotes information sharing and provides a framework for assessment. Participating organizations benefit from self-assessment and feedback to help guide improvements without needing to win the award. Eligible organizations must meet certain criteria to participate and work to achieve core values around leadership, customer focus, and results.
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The Presidential Award for Quality is a federal program established in 1988 that recognizes two organizations annually for improving quality. It promotes information sharing and provides a framework for assessment. Participating organizations benefit from self-assessment and feedback to help guide improvements without needing to win the award. Eligible organizations must meet certain criteria to participate and work to achieve core values around leadership, customer focus, and results.
Vaco is a professional services firm founded in 2002 that provides project consulting, interim staffing, and recruiting solutions. It has grown from one office to 24 offices nationwide. Vaco has received several awards for its growth and leadership. The Vaco team has over 300 years of combined experience across various industries and practice areas, allowing it to understand clients' needs.
The Industrial Extension Service (IES) at North Carolina State University provides services to help North Carolina companies improve processes, increase efficiency and profitability, and comply with industry standards. Since 2000, IES has helped generate over $2.08 billion in economic benefit and over 13,400 jobs for the state. IES offers a variety of services including Lean/Six Sigma training and consulting, business management systems assistance, environmental and safety programs, and technology commercialization support through various research centers and business incubators. IES clients represent manufacturers, healthcare organizations, and other industries across North Carolina.
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This document summarizes a presentation about the relevance of business architecture in health care reform. It discusses rising health care costs worldwide and challenges in the US system like the number of uninsured and underinsured individuals. It then provides an overview of the Affordable Care Act and desired outcomes of integrating systems and improving coordination of care. The presentation argues that both business processes and technology need to be addressed to improve efficiency and transparency in health care.
Competing in Economic Development? Use BenchmarkingAtlas Integrated
As economic developers, each one of us is interested in what our peers are doing. The most admired EDOs always seem to be doing things a little bit differently, a little bit better. During this webinar, we will show you how certain communities are taking the time to find new, meaningful ways to measure their impact, adjust their tactics, and play on an entirely different level. Find out who the highest performing economic development organizations in the country are and what they are doing to stay on top.
Competing in Economic Development? Use Benchmarking
StevenPlochocki CV 12-15 w photo
1. STEVEN T. PLOCHOCKI
17 Flagstone, Coto de Caza, CA 92679 •Telephone: 949-350-7272 • Fax: 949-459-0706 • E-mail: steven_plochocki@yahoo.com
EXECUTIVE PROFILE
Chief Executive Officer with more than 35 years of experience in building and creating value across
multi-location, ancillary service healthcare delivery systems. Innovative, results-driven, high-energy
leader in the fast-moving healthcare/information technology sectors.
EXPERIENCE
QUALITY SYSTEMS, INC. (NASDAQ:QSII), Irvine, CA (2008-2015; retired from company)
A $490 million developer and provider of computer-based (electronic) practice management, patient records and revenue
cycle management applications as well as connectivity products and services for medical and dental group practices.
President, Chief Executive Officer and Director
Oversee day-to-day operations of Quality Systems’ (QSI) four business units, NextGen Healthcare
Information Systems, Inc., NextGen RCM Services, NextGen Hospital Solutions and QSI Dental
Division, which focus on the development and delivery of a range of healthcare information technologies,
services and solutions.
• Tripled revenue from $157 million to $490 million
• Tripled shareholder equity, which increased from $91 million to $307 million
• Doubled recurring revenue base, growing from 44 percent to 82 percent
• Completed 11 acquisitions in six years, all of which were self funded through cash and stock
• Strengthened financial position with $131 million in cash and marketable securities and no debt
• Became the fourth largest electronic health record (EHR) installed base with 90,000 physicians
and dentists
• Emerged the 10th largest EHR installed base with 325 hospitals
• Built core base of 28 products and services
Recognitions:
2015 – Gold winner in five categories of CEO World Awards for Best Overall Company of the Year –
Information Technology Software; Management Team of the Year – Information Technology Software;
Milestone of the Year (turnaround) – Information Technology Software; CEO of the Year; and, CEO
Excellence of the Year – Information Technology Software
2015 – Golden Bridge Awards for Best Overall Company and Milestone of the Year
2015 – Gold Stevie Award from the American Business Awards for Executive of the Year - Computer Services
2015 - Gold Stevie Award from the International Business Awards for Executive of the Year in the
Computer Services category
2015 - Gold Stevie Award from the International Business Awards for IT Executive of the Year
2015 – Gold winner in Best in Biz Awards for Comeback Company of the Year
2015 – Gold winner in Best in Biz International Awards for Comeback Company of the Year
2014 – Gold Stevie Award from the American Business Awards for Executive of the Year in the
Computer Services category
STEVEN T. PLOCHOCKI 1
2. 2014 - Quality Systems earned the Grand Stevie Award in the American Business Awards for
Organization of the Year
2014 - Gold Stevie Award from the International Business Awards for Executive of the Year in the
Computer Services category
2014 - Quality Systems earned the Grand Stevie Award in the International Business Awards for
Organization of the Year
2014 – Gold Stevie Award from the American Business Awards for Company of the Year in the Health
Products and Services category
2013 - Gold Stevie Award from the American Business Awards for Executive of the Year in the
Computer Services category
2013 - Gold Stevie Award from the International Business Awards for Executive of the Year in the
Computer Software category
2013 - Leadership in Innovation Award from Adaptive Business Leaders Organization
2012 - Gold Stevie Award from the American Business Awards for Executive of the Year in the Health
Products & Services category
2012 - Gold Stevie Award from the American Business Awards for Executive of the Year in the
Computer Services category
2012 - Gold Stevie Award from the International Business Award for IT Executive of the Year
2011 - Gold Stevie Award from the International Business Award for IT Executive of the Year
2011 - Outstanding Technology CEO in TechAmerica’s 18th Annual Orange County High-Tech
Innovation Awards
2000-2011 – QSI ranked on Forbes’ list of America’s Best Small Companies and also included in top 25
fastest-growing tech companies list for first time
2010 - Association for Corporate Growth Orange County Chapter (ACG OC) Award for QSI in Public
Company category
2009 - Cited by Motley Fool as third best-performing stock on all of Wall Street for the past decade, with
an appreciation of 4,130 percent
2008-Fared 43.1 percent higher in share price than the NASDAQ Composite. QSI shares on the
NASDAQ were up 43.1 percent while the NASDAQ Composite was down 40.5 percent
2008 - Fortune ranks QSI in its list of 100 fastest-growing small public companies
2007 - Rated #19 in Business Week’s100 Hot Growth Companies 2007 list
OMNIFLIGHT HELICOPTERS, INC., Dallas, TX (2007-2008)
The second largest air medical services provider in the country, with 72 bases in 16 states and $150 million in revenue.
Chairman and Chief Executive Officer
• Restructured human resources, clinical operations, logistics and materials management and sales
and marketing functions.
• Achieved 20 percent EBITDA margin, among the sector’s best.
• Expanded air medical service request levels to 1900+ per month nationwide.
• Decentralized operating functions and created regional structure.
TRINITY HOSPICE, Dallas, TX (2004-2006)
The nation’s eighth largest hospice provider with 24 locations across nine states and $58 million in revenue.
President, Chief Executive Officer and Director
• Appointed by KRG Capital Partners, the company’s largest investor.
• Recruited to head turnaround of the company’s financial performance.
• Restored profitability and growth through implementation of performance-based operational plan.
• Relocated company from Tulsa, OK to Dallas, TX.
STEVEN T. PLOCHOCKI 2
3. • Improved EBITDA to $7 million in 2006 from a $5 million loss in 2004.
• Achieved a 10 percent increase in CAGR in revenue to $58 million.
• Achieved a 20 percent increase in CAGR in admissions from 3,500 to 4,500.
• Increased patient census from 1,100 to 1,400.
• Positioned company for sale to Sunrise Senior Living, Inc. (NYSE: SRZ). Transaction completed
in September 2006 for $76 million (representing 14X LTM EDITDA).
Recognitions:
2006 – Dallas Business Journal, Winner-Best Corporate Turnaround, Mergers and Acquisitions Awards
Competition.
2006 – Three gold Stevie Awards from the American Business Awards: Best Business Turnaround
(corporate); Best Agency, Brokerage, or Satellite Office or Facility and Best Plant, Facility, or Satellite
Office Manager for Trinity’s Biloxi, MS center. Named finalist in 10 categories.
2005 – Two Tulsa 25 Business Excellence Awards from TulsaPeople magazine – leadership and employee
growth categories.
2005 – Two American Business Awards - Best Agency, Brokerage or Satellite Office or Facility and Best
Agency, Brokerage or Satellite Office or Facility Manager for Trinity’s Phoenix, AZ center.
INSIGHT HEALTH SERVICES CORP., Lake Forest, CA (1999-2004)
The nation’s largest integrated provider of diagnostic imaging services with 231 facilities in 34 states and $300 million in
revenue.
President, Chief Executive Officer and Director
• Recruited by The Carlyle Group and GE Finance to affect a turnaround with plans to sell the
company in two years. At the time, the company was publicly traded, with a share price of $4.00.
GE and The Carlyle Group owned 70 percent of the stock at a purchase price of $8.38 per share.
• Led the turnaround and sold the company to J.W. Childs and The Halifax Group in October
2001 for $18.00 per share, one month ahead of schedule and at $3.00 greater than the targeted
goal of $15.00 per share.
• Raised $225 million in bonds in October 2001 with subscribers up to $800 million.
• Doubled the size of the company in 4.5 years to $300 million with a CAGR of 20 percent.
Growth was achieved through a combination of same store, denovo and acquisition.
• Tripled EBITDA to $105 million with a CAGR of 25 percent.
• Reduced G&A margin from 8 percent to 4.8 percent.
• Reduced DSO from 80 to 63.
• Created award-winning compliance program; most successful in the sector as evidenced by clean
audits and no major write-offs.
• Developed the only single-source information system in the industry. 100 percent of the company’s
revenue and reporting is recorded and tracked using this company-owned and -operated system.
• Identified, secured and integrated three regional acquisitions during an 18-month period.
• Headed the total operational restructuring of the company and restored its financial position and
profitability.
Recognitions:
2003 and 2004 – Served as Judge for the Ernst & Young Entrepreneur Program.
2001-2004 – Seven California Team Excellence Awards.
2003 – Association for Corporate Growth Award—Emerging Growth.
2003 – Ethics in America Award—Large Private Company
2003 – American Business Award for Best Business Turnaround—National
2002 – Ernst & Young Entrepreneur of the Year Award, Healthcare Services—Orange County
STEVEN T. PLOCHOCKI 3
4. 2001 – Adaptive Business Leaders—Innovations in Healthcare Award
CENTRATEX, Irvine, CA (1997-1999)
A $50 million healthcare billing company specializing in Part A and Part B homecare billing.
President, Chief Executive Officer and Director
• Built the company from $10 million to $50 million in two years.
• Sold personal interest to take on the InSight turnaround.
APRIA HEALTHCARE, Costa Mesa, CA (1995-1997)
Nation’s largest home healthcare company formed as a result of the billion-dollar merger between Abbey Healthcare Group
Inc. and Homedco Group - June 1995.
President and Chief Operating Officer
Responsible for overseeing the operating performance of the company. Directly managed sales and
marketing efforts, clinical services and corporate and field operations. Primary responsibility during the
first five quarters of the merger was to execute the tactical merger integration plan.
• Consolidated branch operations from 525 to 370 locations in four quarters, according to plan.
• Completed system conversions from seven to two platforms (ACIS and FOS); accomplished on
schedule. Affected nearly 500 separate system conversions in five quarters.
• Reduced vendors from 500 to 200 in four quarters.
• Streamlined product offering from 55,000 to 14,000 products in four quarters.
• Built three-tiered sales organization for national, regional and local business.
• Established contract and pricing unit with over $400 million in managed care revenue.
• Created Apria Direct (a clinical intake center) and Clinical Essential Care Model.
• Developed an operating structure of 21 regional hubs and 350 branches.
• Achieved continuous significant revenue growth: $963 million in 1994, $1.1 billion in 1995 and
$1.2 billion in 1996.
• Reached record net income levels: $33.3 million in 1996, operating income $110 million versus
1995 due to non-recurring merger related charges.
Recognition:
1996 – Sterling Award for Productivity and Quality.
ABBEY HEALTHCARE GROUP, Costa Mesa, CA (1992-1995)
A $450 million home healthcare company.
Executive Vice-President and Chief Operating Officer
Responsible for managing operating performance of the company across three operating and sales units:
Home Medical Equipment and Respiratory Therapy, Home Infusion and Pharmaceutical Services.
• Developed and directed national accounts unit and marketing program development.
• Reorganized sales organization to affect 22 percent in-store growth in 1994.
• Assimilated the Total Pharmaceutical Care and Protocare acquisitions into the operations rapidly
and effectively to create an integrated, seamless home care offering.
• Achieved consistent revenue growth and operating income: $248 million/8.5 percent in 1992, $329
million/10.1 percent in 1993 and $440 million/13.2 percent in 1994.
• Realized best growth rates in industry for second half versus first half of 1994: Operating income
growth 44 percent and EPS growth of 71 percent.
STEVEN T. PLOCHOCKI 4
5. Recognition:
1995 – Ernst & Young Best Business Turnaround—Orange County.
UPJOHN HEALTHCARE SERVICES, Kalamazoo, MI (1987-1992)
A $250 million home healthcare division of the $3 billion Upjohn Company.
Executive Director of Operations
• Recruited by Upjohn president to join management team focused on the turnaround and sale of
the division.
• Restructured operations as well as sales and marketing and billing functions.
• Produced 8.5 percent operating margin in 1989 for the division, the highest in its 17-year history.
• Sold the division to the Olsten Corporation in 1991 to create the largest home health company at
the time with revenues in excess of $800 million.
• Transitioned the company and then accepted position to aid Abbey Healthcare, which was on the
verge of bankruptcy.
KELLY SERVICES, Troy, MI (1984-1987)
One of the nation’s largest temporary help companies.
Vice President, Sales and Marketing
• Developed the Kelly Assisted Living Division, which provides unskilled healthcare services to the
elderly in their homes.
• Achieved CAGR of 20 percent over a three-year period.
• Established regional sales structure buttressed by telemarketing support.
DETROIT INDUSTRIAL CLINICS (DIC), Detroit, MI (1978-1984)
Largest occupational health system in Michigan with fifteen facilities.
Director of Operations
• Grew from three to fifteen facilities in four years.
• Developed and executed the plan for the expansion including site development, hiring, sales and
marketing, operations, and billing and collections.
• Expanded service offering for work-related accidents to include pre-placement physicals, disability
exams, dot exams, physical therapy and executive physicals.
• Sold system to the Detroit Medical Center in 1984.
Recognition:
In 1982, DIC was rated the top occupational health system in the country as cited in a book written by Dr.
Loren Hatch of the National Institute of Occupational and Safety Health.
MICHIGAN MUTUAL INSURANCE COMPANY, Detroit, MI (1974-1978)
The largest worker’s compensation carrier in Michigan.
Disability Claims Adjuster/Manager
• Worked with the largest employers throughout southeast Michigan servicing their workers
compensation claims.
STEVEN T. PLOCHOCKI 5
6. • Acquired significant knowledge and expertise in the market, which led to the opportunity with the
Detroit Industrial Clinics.
EDUCATION
CENTRAL MICHIGAN UNIVERSITY, SCHOOL OF BUSINESS, Troy, MI (1983)
Master of Arts Degree - Business Management
WAYNE STATE UNIVERSITY, Detroit, MI (1973)
Bachelor of Arts Degree - Journalism and Public Relations
INDEPENDENT BOARD PARTICIPATION
California Health and Wellness, Sacramento (2013-present)
Physical Rehabilitation Network, La Jolla, Calif. (2003-2006; rejoined 2012)
Big Brothers Big Sisters of Orange County (present)
Forum for Corporate Directors, Orange County, California (2010-present)
IntegraCare, Dallas (2007-2012)-Company sold to Kindred Healthcare
Maverick Healthcare, Phoenix (2004-2007)-Company sold to Beecken Petty
OTHER ACHIEVEMENTS
Notable, seasoned speaker on topical healthcare issues, having presented at a range of healthcare and
investment community conferences.
Featured speaker at Spotlight Detroit – Entrepreneurship - 2014
Named Distinguished Alumni of the Year from Wayne State University in 2013.
Recognized as one the 2011 Distinguished Alumni from Central Michigan University in its annual award
program.
Regular presenter at University of California, Irvine, Merage School of Business – Healthcare MBA
Program.
Annual presenter at Pepperdine University, Graziadio School of Business and Management,
Entrepreneurial Leadership Program.
Presented at National Association of Corporate Growth conference – 2004.
Excerpts highlighting business experiences published in Donald Trump’s latest business book: Trump:
The Way to the Top.
Judge for Ernst & Young Entrepreneur of the Year Awards program in Orange County, CA and
nationally.
STEVEN T. PLOCHOCKI 6
7. • Acquired significant knowledge and expertise in the market, which led to the opportunity with the
Detroit Industrial Clinics.
EDUCATION
CENTRAL MICHIGAN UNIVERSITY, SCHOOL OF BUSINESS, Troy, MI (1983)
Master of Arts Degree - Business Management
WAYNE STATE UNIVERSITY, Detroit, MI (1973)
Bachelor of Arts Degree - Journalism and Public Relations
INDEPENDENT BOARD PARTICIPATION
California Health and Wellness, Sacramento (2013-present)
Physical Rehabilitation Network, La Jolla, Calif. (2003-2006; rejoined 2012)
Big Brothers Big Sisters of Orange County (present)
Forum for Corporate Directors, Orange County, California (2010-present)
IntegraCare, Dallas (2007-2012)-Company sold to Kindred Healthcare
Maverick Healthcare, Phoenix (2004-2007)-Company sold to Beecken Petty
OTHER ACHIEVEMENTS
Notable, seasoned speaker on topical healthcare issues, having presented at a range of healthcare and
investment community conferences.
Featured speaker at Spotlight Detroit – Entrepreneurship - 2014
Named Distinguished Alumni of the Year from Wayne State University in 2013.
Recognized as one the 2011 Distinguished Alumni from Central Michigan University in its annual award
program.
Regular presenter at University of California, Irvine, Merage School of Business – Healthcare MBA
Program.
Annual presenter at Pepperdine University, Graziadio School of Business and Management,
Entrepreneurial Leadership Program.
Presented at National Association of Corporate Growth conference – 2004.
Excerpts highlighting business experiences published in Donald Trump’s latest business book: Trump:
The Way to the Top.
Judge for Ernst & Young Entrepreneur of the Year Awards program in Orange County, CA and
nationally.
STEVEN T. PLOCHOCKI 6